Print Production Assistant, Communications - Temporary Part Time (0.5) (until April 2026) / Assistant Production d’impression, Communications - poste temporaire à temps plein (0,4) (jusqu'au avril 2026)

📌 Core Information

🔹 Job Title: Print Production Assistant, Communications - Temporary Part Time (0.5) (until April 2026) / Assistant Production d’impression, Communications - poste temporaire à temps plein (0,4) (jusqu'au avril 2026)

🔹 Company: CHEO

🔹 Location: Ottawa, ON

🔹 Job Type: Part-Time, Temporary

🔹 Category: Healthcare

🔹 Date Posted: April 14, 2025

🔹 Experience Level: Entry Level

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Supporting CHEO’s Creative Services in providing quality creative services
• Ensuring efficient production and completion of assigned projects
• Operating digital production colour and monochrome printing systems
• Performing production finishing for print jobs
• Maintaining equipment and inventory
• Collaborating with other staff in a team approach to service delivery

ASSUMPTION: This role requires a high school diploma and at least one year of experience in print production services. Proficiency in Office 365 and strong manual dexterity are essential. Bilingualism (English/French) is preferred.

📋 Key Responsibilities

✅ Operates digital production colour and monochrome printing systems

✅ Configures job-processing settings, manages print queues, processes files and print jobs

✅ Monitors equipment during operation to maintain copy quality

✅ Understands various print and image formats and converts from one format to another

✅ Performs production finishing for print jobs – collating, binding, trimming, padding

✅ Operates equipment safely according to manufacturers' recommendations

✅ Recognizes and resolves printer quality problems using equipment operator documentation

✅ Works effectively with vendors' service departments for troubleshooting and repair of production equipment

✅ Maintains adequate but not excessive inventory of supplies

✅ Carries out routine maintenance, cleaning of printing equipment and monthly workplace health and safety inspections

✅ Assesses completed jobs for quality and adherence to requirements specified in the order

✅ Notifies clients when jobs are complete or delivers completed job to the client

✅ Promptly reports all workplace incidents or accidents and unusual or dangerous work conditions

✅ Represents CHEO in a professional manner and treats all work-related contacts with respect and courtesy

✅ Works in collaboration with other staff in a team approach to service delivery

✅ Performs work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/departmental policies and procedures related to Occupational Health and Safety

✅ Performs other related duties as required

ASSUMPTION: This role requires strong attention to detail, excellent communication skills, and the ability to work effectively under pressure. The successful candidate will have a strong commitment to quality and customer service.

🎯 Required Qualifications

Education: High school diploma (Essential)

Experience: Minimum of one (1) year of experience in print production services is required (Essential)

Required Skills:

• Demonstrated ability to work with complex technology, such as production printers. (Essential)
• Demonstrated strong knowledge and ability to use the required software: Office 365, Teams. (Essential)
• Knowledge of Xerox Fiery Command Workstation and Printer’s Plan (Preferred)
• Knowledge of Photoshop and Adobe Acrobat (Preferred)
• Knowledge of Asana (Preferred)
• Possessing strong hand and eye coordination with above average manual dexterity (Essential)
• Ability to ensure on-time completion of tasks (Essential)
• Dealing effectively with internal and external customers (Essential)
• Working knowledge of applicable occupational health and safety legislation; general knowledge of corporate/departmental policies and procedures related to health and safety. (Preferred)

Preferred Skills:

• Bilingual (English/ French) (Preferred)

ASSUMPTION: This role requires a strong commitment to quality, attention to detail, and excellent communication skills. The successful candidate will have a positive attitude and the ability to work effectively under pressure.

💰 Compensation & Benefits

Salary Range: $25.14-$29.58 per hour

Benefits:

• Health and dental insurance
• Pension plan
• Employee assistance program
• On-site parking
• Professional development opportunities

Working Hours: 20 hours per week

ASSUMPTION: The salary range provided is based on the job description and industry standards for similar roles. Benefits may vary based on the employee's length of service and employment status.

📌 Applicant Insights

🔍 Company Context

Industry: Healthcare

Company Size: 1,001-5,000 employees

Founded: 1974

Company Description:

• CHEO is a global leader in pediatric health care and research, dedicated to helping children and youth live their best lives
• Based in Ottawa, CHEO includes a hospital, children’s treatment centre, school and research institute, with satellite services located throughout Eastern Ontario
• CHEO provides excellence in complex pediatric care, research and education, and is committed to partnering with families and the community to provide exceptional care
• CHEO is a founding member of Kids Health Alliance, a network of partners working to create a high quality, standardized and coordinated approach to pediatric health care

Company Specialties:

• Paediatric
• Level 1 Trauma Center
• and Mental health

Company Website: cheo.on.ca

ASSUMPTION: CHEO is a large, well-established healthcare organization with a strong reputation for excellence in pediatric care. The company offers a comprehensive range of services and is committed to providing high-quality, patient-centered care.

📊 Role Analysis

Career Level: Entry Level

Reporting Structure: This role reports directly to the Creative Services Specialist

Work Arrangement: This is a part-time, temporary position with a schedule of 20 hours per week

Growth Opportunities:

• This role offers the opportunity to gain experience in print production and develop skills in a dynamic healthcare environment
• There may be opportunities for growth and advancement within the Creative Services department or other areas of the organization

ASSUMPTION: This role is ideal for an individual seeking to gain experience in print production and develop a career in the healthcare industry. The successful candidate will have the opportunity to work in a fast-paced, dynamic environment and contribute to the delivery of high-quality care.

🌍 Location & Work Environment

Office Type: On-site

Office Location(s): 401 Smyth Road, Ottawa, ON K1H 8L1, CA

Geographic Context:

• Ottawa is the capital city of Canada and is located in the province of Ontario
• The city is known for its rich history, cultural attractions, and outdoor activities
• Ottawa is home to a diverse population and offers a wide range of amenities and services

Work Schedule: The work schedule for this role is 20 hours per week, with the possibility of additional hours as needed

ASSUMPTION: Ottawa offers a high quality of life with a variety of cultural, recreational, and educational opportunities. The city is also home to a diverse and vibrant arts and culture scene.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the hiring manager
• Background check and reference check
• Job offer

Key Assessment Areas:

• Technical skills in print production
• Problem-solving abilities
• Attention to detail
• Customer service skills
• Adaptability to a fast-paced work environment

Application Tips:

• Tailor your resume and cover letter to highlight your relevant skills and experience
• Demonstrate your familiarity with the organization and its mission
• Prepare for behavioral interview questions that focus on your problem-solving skills and customer service experience
• Be ready to discuss your ability to work effectively in a team and under pressure

ATS Keywords: Print Production, Digital Printing, Job Processing, File Processing, Print Quality Monitoring, Inventory Management, Routine Maintenance, Health and Safety Compliance, Customer Service, Team Collaboration, Software Proficiency, Manual Dexterity, Problem Solving, Bilingual Communication, Technology Adaptability, Time Management

ASSUMPTION: The application process for this role may involve a combination of online and in-person assessments, as well as interviews with the hiring manager and other members of the team. The successful candidate will demonstrate strong technical skills, attention to detail, and excellent customer service skills.

🛠️ Tools & Technologies

• Office 365
• Teams
• Xerox Fiery Command Workstation
• Printer’s Plan
• Photoshop
• Adobe Acrobat
• Asana

ASSUMPTION: The successful candidate will have proficiency in the required software and be able to quickly learn and adapt to new tools and technologies as needed.

👔 Cultural Fit Considerations

Company Values:

• Excellence in care
• Collaboration and teamwork
• Compassion and respect
• Integrity and accountability
• Innovation and continuous learning

Work Style:

• Fast-paced and dynamic
• Team-oriented and collaborative
• Focused on quality and customer service
• Adaptable to change and able to work effectively under pressure
• Committed to continuous learning and professional development

Self-Assessment Questions:

• How do you ensure high-quality results in a fast-paced work environment?
• Can you provide an example of a time when you had to adapt to a significant change or challenge in a short period?
• How do you prioritize and manage multiple tasks and deadlines effectively?

ASSUMPTION: The successful candidate will demonstrate a strong commitment to CHEO’s values and be able to work effectively in a fast-paced, team-oriented environment. They will also have excellent communication skills and the ability to adapt to change and work effectively under pressure.

⚠️ Potential Challenges

• The workload may be heavy at times, requiring the ability to manage multiple tasks and prioritize effectively
• The work environment can be fast-paced and demanding, requiring strong time management and organizational skills
• The role may require working evenings, weekends, or holidays as needed
• The successful candidate must be able to work effectively in a team and collaborate with other departments to ensure smooth operations

ASSUMPTION: The successful candidate will be able to manage their time effectively, prioritize tasks, and work well under pressure. They will also be able to collaborate effectively with others and adapt to the demands of a fast-paced work environment.

📈 Similar Roles Comparison

• This role is similar to a Print Production Specialist or Assistant, with a focus on supporting the creative services department in a healthcare setting
• Unlike other print production roles, this position requires a strong commitment to quality and customer service, as well as the ability to work effectively in a team-oriented environment
• This role may offer opportunities for growth and advancement within the creative services department or other areas of the organization

ASSUMPTION: This role is ideal for an individual seeking to gain experience in print production and develop a career in the healthcare industry. The successful candidate will have the opportunity to work in a fast-paced, dynamic environment and contribute to the delivery of high-quality care.

📝 Sample Projects

• Managing the production and delivery of patient education materials, such as brochures, posters, and flyers
• Collaborating with the creative services team to develop and implement marketing campaigns for CHEO, CHEO Foundation, and other partners
• Assisting with the production and delivery of event materials, such as invitations, programs, and signage
• Working with the research institute to produce and distribute scientific publications and reports

ASSUMPTION: The successful candidate will have experience in print production and be able to manage multiple projects simultaneously. They will also be able to work effectively with a variety of stakeholders and adapt to the unique demands of each project.

❓ Key Questions to Ask During Interview

• Can you describe a typical day in this role and how my responsibilities might vary depending on the projects I'm working on?
• How does this role support the overall mission and goals of CHEO?
• What opportunities are there for professional development and growth within the creative services department or other areas of the organization?
• How does the creative services team collaborate with other departments to ensure smooth operations and high-quality care?
• What are the most challenging aspects of this role, and how can I best prepare to succeed in them?

ASSUMPTION: The successful candidate will be curious and ask thoughtful questions that demonstrate their interest in the role and the organization. They will also be prepared to discuss their relevant skills and experiences and how they align with the requirements of the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the CHEO careers website
• Tailor your resume and cover letter to highlight your relevant skills and experiences
• Prepare for behavioral interview questions that focus on your problem-solving skills and customer service experience
• Be ready to discuss your ability to work effectively in a team and under pressure
• Follow up with the hiring manager one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.