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Product Designer - Content Experiences (all genders)

Zalando
Full-time
On-site
Berlin, Berlin, Germany
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Product Designer - Content Experiences (all genders)

πŸ”Ή Company: Zalando

πŸ”Ή Location: Berlin, Germany

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Product Design

πŸ”Ή Date Posted: April 15, 2025

πŸ”Ή Experience Level: Mid-level (2-5 years)

πŸ”Ή Remote Status: Hybrid (2 days in the office)

πŸš€ Job Overview

Key aspects of this role include:

  • Collaborating with cross-functional teams to design and deliver remarkable customer experiences
  • Working on strategic projects to shape Zalando's future
  • Contributing to Zalando's design community and the larger European design industry
  • Bringing deep expertise in UI/UX design, design systems, and accessibility

ASSUMPTION: This role requires a strong portfolio showcasing the candidate's design skills and experience working with design systems. The role involves both strategic and tactical design work, with a focus on customer-centric design.

πŸ“‹ Key Responsibilities

βœ… Work closely with product designers, content designers, researchers, product managers, and engineers to shape and bring to life remarkable customer and partner journeys

βœ… Contribute to the development and maintenance of Zalando's design system

βœ… Collaborate with stakeholders to understand business objectives and user needs, and translate them into intuitive and engaging user experiences

βœ… Create user flows, wireframes, prototypes, and high-fidelity designs to communicate design ideas and gather feedback

βœ… Conduct user testing and usability evaluations to inform design decisions

βœ… Stay up-to-date with design trends and best practices, and incorporate them into your work

ASSUMPTION: The role requires a strong understanding of the design process, from research and ideation to prototyping and testing. The ideal candidate will be comfortable working in a collaborative, agile environment and able to balance multiple projects simultaneously.

🎯 Required Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, or a related field

Experience: 2-5 years of experience in UI/UX design, with a focus on customer experience design

Required Skills:

  • Expertise in UI/UX design, with a strong portfolio showcasing your skills
  • Experience working with design systems and design tokens
  • Strong proficiency in design tools such as Sketch, Figma, or Adobe XD
  • Excellent communication and collaboration skills
  • Fluency in English

Preferred Skills:

  • Experience working with AI or other emerging technologies
  • Fluency in German
  • Passion for fashion and an understanding of Zalando's brand

ASSUMPTION: The ideal candidate will have a strong design background and a passion for creating intuitive, user-centered experiences. Experience working with design systems and a portfolio showcasing a range of design skills are essential for this role.

πŸ’° Compensation & Benefits

Salary Range: €45,000 - €65,000 per year (based on experience level and industry standards)

Benefits:

  • Employee shares program
  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
  • 2 paid volunteering days a year
  • Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
  • Work from abroad for up to 30 working days a year
  • 27 days of vacation a year
  • Relocation assistance available (subject to prior agreement)
  • Family services, including counseling and support
  • Health and wellbeing options (including Gympass)
  • Mental health support and coaching available

Working Hours: Full-time (40 hours per week), with flexible working hours

ASSUMPTION: The salary range provided is an estimate based on industry standards for a mid-level product designer in Berlin. The benefits listed are based on the information provided in the job description.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Zalando is a leading online platform for fashion and lifestyle, operating in 25 markets across Europe

Company Size: Zalando has over 10,000 employees, providing a large and diverse work environment

Founded: Zalando was founded in Berlin in 2008

Company Description:

  • Zalando offers a wide range of fashion and lifestyle products, from clothing and footwear to accessories and beauty
  • The company is committed to sustainability and diversity, inclusion, and belonging (DIB)
  • Zalando's platform is a one-stop fashion destination for inspiration, innovation, and interaction

Company Specialties:

  • Technology
  • Fashion
  • Operations & Logistics
  • Commerce
  • Account management

Company Website: https://jobs.zalando.com/en/

ASSUMPTION: Zalando's large size and diverse product offerings provide ample opportunities for growth and career development. The company's commitment to sustainability and DIB creates a positive work environment for employees.

πŸ“Š Role Analysis

Career Level: Mid-level (2-5 years of experience)

Reporting Structure: This role reports to the Design Manager of the Content Experience team

Work Arrangement: Hybrid (2 days in the office), with flexible working hours

Growth Opportunities:

  • Opportunities to work on strategic projects and shape Zalando's future
  • Chances to collaborate with and learn from experienced designers and other stakeholders
  • Potential to grow into a senior role or take on a leadership position within the design team

ASSUMPTION: This role offers opportunities for professional growth and development, with a focus on strategic design and collaboration with cross-functional teams.

🌍 Location & Work Environment

Office Type: Zalando's headquarters are located in Berlin, with additional offices in Hamburg, Dublin, Helsinki, and other European cities

Office Location(s): Valeska-Gert-Straße 5, Berlin, Germany

Geographic Context:

  • Berlin is a vibrant, multicultural city with a thriving fashion and tech industry
  • The city offers a high quality of life, with numerous cultural attractions, parks, and recreational activities
  • Berlin has a well-developed public transportation system, making it easy to commute to work

Work Schedule: Full-time (40 hours per week), with flexible working hours

ASSUMPTION: Berlin provides a dynamic and stimulating work environment, with a diverse range of cultural and recreational activities. The city's thriving fashion and tech industry offers ample opportunities for professional growth and development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and portfolio submission
  • Phone or video screening with the Talent Acquisition team
  • Design challenge or case study presentation
  • Interview with the Design Manager and/or other team members
  • Final decision and offer

Key Assessment Areas:

  • Design skills and portfolio
  • Communication and collaboration skills
  • Problem-solving and critical thinking
  • Cultural fit and alignment with Zalando's values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant skills and experiences
  • Include a link to your portfolio in your application
  • Prepare a design challenge or case study presentation that showcases your design process and thinking
  • Research Zalando's brand and values, and be prepared to discuss how your skills and experiences align with the company's mission and goals

ATS Keywords: UI/UX design, design systems, customer experience, fashion, hybrid work, Berlin

ASSUMPTION: Zalando's application process is designed to assess the candidate's design skills, communication and collaboration abilities, and cultural fit. The process involves several stages, including an online application, phone or video screening, design challenge or case study presentation, and interviews with the Design Manager and/or other team members.

πŸ› οΈ Tools & Technologies

  • Sketch, Figma, or Adobe XD
  • Prototyping tools such as InVision or Adobe XD
  • User testing tools such as UsabilityHub or UserInterviews
  • Project management tools such as JIRA or Asana

ASSUMPTION: The ideal candidate will have experience working with design tools such as Sketch, Figma, or Adobe XD, as well as prototyping and user testing tools. Familiarity with project management tools is also beneficial for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer focus
  • Think and act like an owner
  • Craft extraordinary experiences
  • Stay hungry, stay humble
  • Play to win together

Work Style:

  • Collaborative and agile
  • Data-driven and user-centered
  • Focused on delivering results and continuous improvement
  • Open and inclusive, with a strong emphasis on diversity, inclusion, and belonging

Self-Assessment Questions:

  • How do you approach designing for users with diverse needs and backgrounds?
  • Can you describe a time when you had to balance multiple projects or priorities? How did you manage your time and resources?
  • How do you incorporate feedback and iterate on your designs?

ASSUMPTION: Zalando values candidates who are customer-focused, collaborative, and data-driven. The ideal candidate will be able to work effectively in a fast-paced, agile environment and contribute to Zalando's inclusive and diverse culture.

⚠️ Potential Challenges

  • Managing multiple projects and priorities in a fast-paced environment
  • Balancing strategic design work with tactical design tasks
  • Working with stakeholders who may have differing priorities and perspectives
  • Keeping up with the latest design trends and best practices in a rapidly evolving industry

ASSUMPTION: This role requires strong project management skills, the ability to balance strategic and tactical design work, and effective communication and collaboration skills. The ideal candidate will be able to thrive in a fast-paced, dynamic work environment and adapt to change.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other product designer roles, but with a focus on customer experience design and strategic project work
  • Zalando's large size and diverse product offerings provide unique opportunities for growth and career development
  • This role may offer more strategic and less tactical design work than other product designer roles

ASSUMPTION: This role offers unique opportunities for growth and career development, with a focus on strategic design and collaboration with cross-functional teams. The ideal candidate will have experience working on strategic projects and be comfortable balancing multiple projects simultaneously.

πŸ“ Sample Projects

  • Redesigning the customer onboarding experience to improve user engagement and retention
  • Developing a new feature or product that enhances Zalando's customer experience and drives business growth
  • Creating a design system that ensures consistency and scalability across Zalando's digital platforms

ASSUMPTION: These sample projects illustrate the range of design work that the ideal candidate may be expected to perform in this role, from strategic project work to tactical design tasks.

❓ Key Questions to Ask During Interview

  • Can you describe the design process used by the Content Experience team? How does it align with my design background and experience?
  • How does the Content Experience team collaborate with other design teams and stakeholders within Zalando?
  • What opportunities are there for growth and development within the Content Experience team and Zalando more broadly?
  • How does Zalando support work-life balance for its employees?
  • What is the team's approach to remote work and collaboration?

ASSUMPTION: These interview questions are designed to help the candidate understand the role's requirements, the team's dynamics, and Zalando's culture and values. The ideal candidate will be proactive and curious, asking insightful questions to demonstrate their interest in the role and the company.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the following link: https://jobs.zalando.com/en/
  • Prepare a portfolio showcasing your design skills and experience, with a focus on UI/UX design and design systems
  • Tailor your resume and cover letter to highlight your relevant skills and experiences
  • Prepare a design challenge or case study presentation that demonstrates your design process and thinking
  • Follow up with the Talent Acquisition team one week after submitting your application to check the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.