π Core Information
πΉ Job Title: Product Management Specialist, Growth & Engagement
πΉ Company: Resideo
πΉ Location: Golden Valley, Minnesota, United States
πΉ Job Type: Full time
πΉ Category: Product Management
πΉ Date Posted: April 18, 2025
πΉ Experience Level: 2-5 years
πΉ Remote Status: Hybrid (up to 20% travel)
π Job Overview
Key aspects of this role include:
- Driving user engagement and growth across smart home apps and services
- Optimizing the customer journey to enhance retention and customer lifetime value
- Collaborating with cross-functional teams to shape personalized user experiences
- Leveraging data and analytics to inform product decisions and improve performance
ASSUMPTION: This role requires a strong background in product management, marketing, or a related field, with a focus on customer journey optimization and data-driven decision making.
π Key Responsibilities
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Partner with Senior Product Managers to define and prioritize growth- and engagement-focused product features
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Leverage data platforms to understand user behavior and identify friction points in the customer journey
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Design and execute A/B tests and in-app experiments to continuously optimize engagement and retention
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Translate insights from user behavior, marketing analytics, and customer feedback into actionable product improvements
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Collaborate with channel marketing, category, engineering, sales, and finance to execute initiatives that span the full customer lifecycle
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Work across legacy and current mobile apps to drive cohesive and connected app experiences
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Contribute to personalized user journeys using lifecycle marketing tools and strategies
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Help scale demand response program through innovative in-app messaging and activation techniques
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Support creation and execution of tactical product roadmaps focused on growth metrics
ASSUMPTION: This role involves a high degree of cross-functional collaboration and requires strong communication and influencing skills to drive initiatives across diverse stakeholders.
π― Required Qualifications
Education: Bachelor's degree in Business, Marketing, Engineering, or a related field
Experience: 2+ years of experience in Product Management, Marketing, Engineering, or related field
Required Skills:
- Proven experience managing or improving customer journeys, especially in B2C environments
- Curiosity, energy, and a growth mindset with a desire to iterate and optimize based on performance data
- Ability to travel up to 20% of the time
Preferred Skills:
- Comfort with using digital tools and platforms to analyze user engagement and behavior
- Familiarity with mobile app environments and strategies for user acquisition, activation, and retention
- Learning from you and your experiences
ASSUMPTION: Candidates with experience in lifecycle marketing, demand response, or in-app user engagement strategies may have an advantage in this role.
π° Compensation & Benefits
Salary Range: $75,000 - $110,000 per year (based on experience level and industry standards for Product Management roles in the Minneapolis-St. Paul area)
Benefits:
- Life and Health Insurance
- Life Assistance Program
- Accidental Death And Dismemberment Insurance
- Disability Insurance
- Retirement Plans
- Vacation & Holidays
Working Hours: Full-time, with flexible hours and the ability to work remotely up to 80% of the time
ASSUMPTION: The salary range provided is an estimate based on industry standards for Product Management roles in the Minneapolis-St. Paul area. Actual compensation may vary based on the candidate's experience and qualifications.
π Applicant Insights
π Company Context
Industry: Consumer Electronics
Company Size: 10,001+ employees
Founded: 1906 (as a division of Honeywell, Resideo became an independent company in 2018)
Company Description:
- Resideo is a leading provider of home comfort and security solutions, with a portfolio of brands including First Alert and Honeywell Home
- The company offers a range of smart home products, including thermostats, security systems, and connected devices
- Resideo is committed to creating innovative, data-driven solutions that enhance the customer experience and improve everyday life
Company Specialties:
- Home comfort and security solutions
- Smart home technology
- Data analytics and IoT
Company Website: https://www.resideo.com/
ASSUMPTION: Resideo's extensive experience in the home comfort and security industry positions it well to drive innovation in the smart home space.
π Role Analysis
Career Level: Mid-level
Reporting Structure: This role reports directly to the Senior Product Manager for Growth & Engagement
Work Arrangement: Hybrid, with the ability to work remotely up to 80% of the time and up to 20% travel required
Growth Opportunities:
- Potential to take on more responsibility and advance to a Senior Product Manager role
- Opportunities to work on high-impact projects and drive significant business outcomes
- Chance to learn from and collaborate with experienced product managers and industry experts
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a meaningful impact on the company's success.
π Location & Work Environment
Office Type: Hybrid, with a headquarters in Scottsdale, Arizona, and a significant presence in Golden Valley, Minnesota
Office Location(s): Scottsdale, Arizona; Golden Valley, Minnesota; and other global offices
Geographic Context:
- Golden Valley, Minnesota, is a suburb of Minneapolis-St. Paul, offering a mix of urban and suburban living with a high quality of life
- The Minneapolis-St. Paul area is home to a thriving tech industry and a strong talent pool
- Resideo's global presence provides opportunities for international travel and collaboration
Work Schedule: Full-time, with flexible hours and the ability to work remotely up to 80% of the time
ASSUMPTION: The hybrid work arrangement offers a good balance between in-person collaboration and remote flexibility.
πΌ Interview & Application Insights
Typical Process:
- Phone or video screen with the hiring manager
- In-depth behavioral and technical interview with the product management team
- Final interview with the director or vice president of product management
Key Assessment Areas:
- Problem-solving skills and ability to analyze data
- Customer journey mapping and user experience design
- Cross-functional collaboration and communication
- Growth mindset and adaptability
Application Tips:
- Highlight your experience with customer journey optimization and data-driven decision making
- Tailor your resume and cover letter to emphasize your relevant skills and experiences
- Prepare examples of your work, such as user journey maps, A/B test results, or product roadmaps
- Be ready to discuss your approach to continuous learning and improvement
ATS Keywords: Product Management, Customer Journey, Data Analysis, A/B Testing, User Engagement, Growth, Retention, Lifecycle Marketing, Mobile Apps, User Acquisition, User Retention, Demand Response
ASSUMPTION: The interview process for this role is likely to be comprehensive and competitive, with a strong focus on assessing the candidate's problem-solving skills, customer focus, and ability to work collaboratively.
π οΈ Tools & Technologies
- Amplitude (data analytics platform)
- Asana (project management tool)
- Slack (communication platform)
- Mobile app development tools (e.g., React Native, Flutter)
ASSUMPTION: Familiarity with these tools and technologies is not required but may be helpful for candidates with relevant experience.
π Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovative
- Collaborative
- Accountable
- Inclusive
Work Style:
- Data-driven
- Agile
- Cross-functional
- Results-oriented
- Adaptable
Self-Assessment Questions:
- Do you have a strong customer focus and a passion for understanding user needs?
- Are you comfortable working in a fast-paced, collaborative environment with diverse stakeholders?
- Do you have a growth mindset and a desire to continuously learn and improve?
ASSUMPTION: Candidates who align with Resideo's company values and work style are more likely to succeed in this role and contribute to the company's success.
β οΈ Potential Challenges
- Managing multiple priorities and projects simultaneously
- Balancing the need for data-driven decision making with the need for quick action and iteration
- Collaborating effectively with remote and distributed teams
- Adapting to a fast-changing industry and competitive landscape
ASSUMPTION: These challenges are common to many product management roles and can be overcome with strong communication, prioritization, and adaptability skills.
π Similar Roles Comparison
- This role is similar to a Growth Product Manager role, with a focus on driving user engagement and retention through data-driven decision making and continuous optimization
- Unlike some product management roles, this position has a strong focus on customer journey optimization and lifecycle marketing
- Career progression in this role could lead to a Senior Product Manager or Director of Product Management position
ASSUMPTION: Candidates with experience in growth product management or lifecycle marketing may find this role particularly appealing.
π Sample Projects
- Redesigning the onboarding user flow to improve activation rates and reduce churn
- Developing and executing an in-app messaging strategy to drive demand response program enrollment
- Conducting a comprehensive customer journey mapping exercise to identify opportunities for improvement and optimization
ASSUMPTION: These sample projects illustrate the types of initiatives a Product Management Specialist, Growth & Engagement might work on in this role.
β Key Questions to Ask During Interview
- Can you describe the current state of the customer journey and where you see the biggest opportunities for improvement?
- How does the product management team collaborate with other departments, such as marketing and engineering, to drive growth and engagement initiatives?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Resideo support the professional development and growth of its product management team members?
- What are the biggest challenges facing the smart home industry, and how is Resideo positioned to address them?
ASSUMPTION: These questions are designed to help candidates better understand the role, the team, and the company's strategic priorities.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences, such as customer journey optimization, data analysis, and A/B testing
- Prepare examples of your work, such as user journey maps, A/B test results, or product roadmaps, to showcase your abilities
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.