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Product Management Specialist, Growth & Engagement

Resideo
Full-time
On-site
Golden Valley, Minnesota, United States
πŸš€ Growth Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Product Management Specialist, Growth & Engagement

πŸ”Ή Company: Resideo

πŸ”Ή Location: Golden Valley, Minnesota, United States

πŸ”Ή Job Type: Full time

πŸ”Ή Category: Product Management

πŸ”Ή Date Posted: April 18, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: Hybrid (up to 20% travel)

πŸš€ Job Overview

Key aspects of this role include:

  • Driving user engagement and growth across smart home apps and services
  • Optimizing the customer journey to enhance retention and customer lifetime value
  • Collaborating with cross-functional teams to shape personalized user experiences
  • Leveraging data and analytics to inform product decisions and improve performance

ASSUMPTION: This role requires a strong background in product management, marketing, or a related field, with a focus on customer journey optimization and data-driven decision making.

πŸ“‹ Key Responsibilities

βœ… Partner with Senior Product Managers to define and prioritize growth- and engagement-focused product features

βœ… Leverage data platforms to understand user behavior and identify friction points in the customer journey

βœ… Design and execute A/B tests and in-app experiments to continuously optimize engagement and retention

βœ… Translate insights from user behavior, marketing analytics, and customer feedback into actionable product improvements

βœ… Collaborate with channel marketing, category, engineering, sales, and finance to execute initiatives that span the full customer lifecycle

βœ… Work across legacy and current mobile apps to drive cohesive and connected app experiences

βœ… Contribute to personalized user journeys using lifecycle marketing tools and strategies

βœ… Help scale demand response program through innovative in-app messaging and activation techniques

βœ… Support creation and execution of tactical product roadmaps focused on growth metrics

ASSUMPTION: This role involves a high degree of cross-functional collaboration and requires strong communication and influencing skills to drive initiatives across diverse stakeholders.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, Engineering, or a related field

Experience: 2+ years of experience in Product Management, Marketing, Engineering, or related field

Required Skills:

  • Proven experience managing or improving customer journeys, especially in B2C environments
  • Curiosity, energy, and a growth mindset with a desire to iterate and optimize based on performance data
  • Ability to travel up to 20% of the time

Preferred Skills:

  • Comfort with using digital tools and platforms to analyze user engagement and behavior
  • Familiarity with mobile app environments and strategies for user acquisition, activation, and retention
  • Learning from you and your experiences

ASSUMPTION: Candidates with experience in lifecycle marketing, demand response, or in-app user engagement strategies may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: $75,000 - $110,000 per year (based on experience level and industry standards for Product Management roles in the Minneapolis-St. Paul area)

Benefits:

  • Life and Health Insurance
  • Life Assistance Program
  • Accidental Death And Dismemberment Insurance
  • Disability Insurance
  • Retirement Plans
  • Vacation & Holidays

Working Hours: Full-time, with flexible hours and the ability to work remotely up to 80% of the time

ASSUMPTION: The salary range provided is an estimate based on industry standards for Product Management roles in the Minneapolis-St. Paul area. Actual compensation may vary based on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Consumer Electronics

Company Size: 10,001+ employees

Founded: 1906 (as a division of Honeywell, Resideo became an independent company in 2018)

Company Description:

  • Resideo is a leading provider of home comfort and security solutions, with a portfolio of brands including First Alert and Honeywell Home
  • The company offers a range of smart home products, including thermostats, security systems, and connected devices
  • Resideo is committed to creating innovative, data-driven solutions that enhance the customer experience and improve everyday life

Company Specialties:

  • Home comfort and security solutions
  • Smart home technology
  • Data analytics and IoT

Company Website: https://www.resideo.com/

ASSUMPTION: Resideo's extensive experience in the home comfort and security industry positions it well to drive innovation in the smart home space.

πŸ“Š Role Analysis

Career Level: Mid-level

Reporting Structure: This role reports directly to the Senior Product Manager for Growth & Engagement

Work Arrangement: Hybrid, with the ability to work remotely up to 80% of the time and up to 20% travel required

Growth Opportunities:

  • Potential to take on more responsibility and advance to a Senior Product Manager role
  • Opportunities to work on high-impact projects and drive significant business outcomes
  • Chance to learn from and collaborate with experienced product managers and industry experts

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a meaningful impact on the company's success.

🌍 Location & Work Environment

Office Type: Hybrid, with a headquarters in Scottsdale, Arizona, and a significant presence in Golden Valley, Minnesota

Office Location(s): Scottsdale, Arizona; Golden Valley, Minnesota; and other global offices

Geographic Context:

  • Golden Valley, Minnesota, is a suburb of Minneapolis-St. Paul, offering a mix of urban and suburban living with a high quality of life
  • The Minneapolis-St. Paul area is home to a thriving tech industry and a strong talent pool
  • Resideo's global presence provides opportunities for international travel and collaboration

Work Schedule: Full-time, with flexible hours and the ability to work remotely up to 80% of the time

ASSUMPTION: The hybrid work arrangement offers a good balance between in-person collaboration and remote flexibility.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the hiring manager
  • In-depth behavioral and technical interview with the product management team
  • Final interview with the director or vice president of product management

Key Assessment Areas:

  • Problem-solving skills and ability to analyze data
  • Customer journey mapping and user experience design
  • Cross-functional collaboration and communication
  • Growth mindset and adaptability

Application Tips:

  • Highlight your experience with customer journey optimization and data-driven decision making
  • Tailor your resume and cover letter to emphasize your relevant skills and experiences
  • Prepare examples of your work, such as user journey maps, A/B test results, or product roadmaps
  • Be ready to discuss your approach to continuous learning and improvement

ATS Keywords: Product Management, Customer Journey, Data Analysis, A/B Testing, User Engagement, Growth, Retention, Lifecycle Marketing, Mobile Apps, User Acquisition, User Retention, Demand Response

ASSUMPTION: The interview process for this role is likely to be comprehensive and competitive, with a strong focus on assessing the candidate's problem-solving skills, customer focus, and ability to work collaboratively.

πŸ› οΈ Tools & Technologies

  • Amplitude (data analytics platform)
  • Asana (project management tool)
  • Slack (communication platform)
  • Mobile app development tools (e.g., React Native, Flutter)

ASSUMPTION: Familiarity with these tools and technologies is not required but may be helpful for candidates with relevant experience.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric
  • Innovative
  • Collaborative
  • Accountable
  • Inclusive

Work Style:

  • Data-driven
  • Agile
  • Cross-functional
  • Results-oriented
  • Adaptable

Self-Assessment Questions:

  • Do you have a strong customer focus and a passion for understanding user needs?
  • Are you comfortable working in a fast-paced, collaborative environment with diverse stakeholders?
  • Do you have a growth mindset and a desire to continuously learn and improve?

ASSUMPTION: Candidates who align with Resideo's company values and work style are more likely to succeed in this role and contribute to the company's success.

⚠️ Potential Challenges

  • Managing multiple priorities and projects simultaneously
  • Balancing the need for data-driven decision making with the need for quick action and iteration
  • Collaborating effectively with remote and distributed teams
  • Adapting to a fast-changing industry and competitive landscape

ASSUMPTION: These challenges are common to many product management roles and can be overcome with strong communication, prioritization, and adaptability skills.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Growth Product Manager role, with a focus on driving user engagement and retention through data-driven decision making and continuous optimization
  • Unlike some product management roles, this position has a strong focus on customer journey optimization and lifecycle marketing
  • Career progression in this role could lead to a Senior Product Manager or Director of Product Management position

ASSUMPTION: Candidates with experience in growth product management or lifecycle marketing may find this role particularly appealing.

πŸ“ Sample Projects

  • Redesigning the onboarding user flow to improve activation rates and reduce churn
  • Developing and executing an in-app messaging strategy to drive demand response program enrollment
  • Conducting a comprehensive customer journey mapping exercise to identify opportunities for improvement and optimization

ASSUMPTION: These sample projects illustrate the types of initiatives a Product Management Specialist, Growth & Engagement might work on in this role.

❓ Key Questions to Ask During Interview

  • Can you describe the current state of the customer journey and where you see the biggest opportunities for improvement?
  • How does the product management team collaborate with other departments, such as marketing and engineering, to drive growth and engagement initiatives?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does Resideo support the professional development and growth of its product management team members?
  • What are the biggest challenges facing the smart home industry, and how is Resideo positioned to address them?

ASSUMPTION: These questions are designed to help candidates better understand the role, the team, and the company's strategic priorities.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant skills and experiences, such as customer journey optimization, data analysis, and A/B testing
  • Prepare examples of your work, such as user journey maps, A/B test results, or product roadmaps, to showcase your abilities
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.