📌 Core Information
🔹 Job Title: Product Owner - Content & Web Operations
🔹 Company: MoneyHero Group
🔹 Location: Kuala Lumpur, Malaysia
🔹 Job Type: Remote (Malaysia)
🔹 Category: Product Management
🔹 Date Posted: May 7, 2025
🔹 Experience Level: Mid-Level (2-5 years)
🔹 Remote Status: Fully Remote
🚀 Job Overview
Key aspects of this role include:
- Driving content strategy and optimizing workflows across platforms
- Managing a team of Web Operations Executives and fostering a high-performance culture
- Collaborating cross-functionally with marketing, legal, engineering, and product teams
- Ensuring 100% accuracy in published content with strict adherence to brand guidelines and regulatory requirements
- Leveraging data-driven insights to enhance content strategy and platform efficiency
ASSUMPTION: This role requires a strong understanding of digital content operations, campaign execution, and agile methodologies. The ideal candidate will have experience in product management, content operations, or similar roles.
📋 Key Responsibilities
✅ Own the content operations roadmap, prioritizing initiatives based on business goals, user needs, and data insights
✅ Act as a Product Owner, defining and refining content management processes to enhance platform efficiency
✅ Oversee and manage content creation, updates, and optimization across all platforms, ensuring high quality and consistency
✅ Manage campaign content requests from marketing and commercial teams, leading a team to create, modify, and update content
✅ Conduct quality control (QC) checks for all published content, verifying accuracy, functionality, and brand compliance
✅ Develop and manage microsites using CMS systems to support key campaign launches
✅ Analyze website performance metrics and leverage insights to enhance content strategy and platform efficiency
✅ Collaborate with the Product & Tech teams to optimize user experiences and drive engagement
ASSUMPTION: The incumbent will be expected to manage multiple projects simultaneously while maintaining high-quality content delivery under tight deadlines.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., Marketing, Communications, Business)
Experience: 3-5 years of experience in product management, product ownership, content operations, digital platforms, or webmaster roles
Required Skills:
- Fluency in English and Traditional Chinese (reading/writing in Cantonese)
- Hands-on experience with content management systems (HubSpot, WordPress, or similar)
- Familiarity with email marketing tools (Stripo, MoEngage) and social media scheduling tools
- Experience with web technologies (HTML, JavaScript, CSS) and tools like Google Analytics & Google Tag Manager
- Proficiency in project management tools (JIRA, Confluence, Asana, Trello)
Preferred Skills:
- Experience working in agile teams, with the ability to adapt and iterate quickly
- Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams
ASSUMPTION: Candidates with experience in fintech or financial services industries may have an advantage.
💰 Compensation & Benefits
Salary Range: Based on industry standards for mid-level product management roles in Malaysia, the estimated salary range is MYR 80,000 - 120,000 per annum.
Benefits:
- Health insurance and wellness benefits
- Retirement savings plan
- Employee stock ownership plan
- Flexible work arrangements
- Professional development opportunities
Working Hours: Full-time (40 hours per week) with flexible hours and remote work options
ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's experience, skills, and market conditions.
📌 Applicant Insights
🔍 Company Context
Industry: MoneyHero Group operates in the competitive and rapidly evolving fintech industry, focusing on financial products and digital insurance aggregation and comparison.
Company Size: MoneyHero Group has 201-500 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: MoneyHero Group was founded in 2014 and has since grown to serve over 10 million monthly users across four markets.
Company Description:
- MoneyHero Group is a market leader in Greater Southeast Asia, operating in Singapore, Hong Kong, Taiwan, and the Philippines
- The company offers B2C platforms such as MoneyHero, SingSaver, Money101, Moneymax, Seedly, and the B2B platform Creatory
- MoneyHero Group is backed by world-class organizations and companies, including Experian, Pacific Century Group, and IFC - a member of the World Bank Group
Company Specialties:
- Financial products and digital insurance aggregation and comparison
- B2C and B2B platforms for personal finance and digital insurance
- Data-driven decision-making and continuous improvement
Company Website: www.moneyherogroup.com
ASSUMPTION: MoneyHero Group's extensive market reach and diverse product portfolio provide ample opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is at the mid-level (2-5 years of experience) and offers opportunities for growth and advancement within the organization.
Reporting Structure: The Product Owner - Content & Web Operations will report directly to the Head of Content & Web Operations and collaborate with various cross-functional teams.
Work Arrangement: This is a fully remote role based in Malaysia, with flexible hours and the option to work from home or a co-working space.
Growth Opportunities:
- Potential career progression to Senior Product Manager or Head of Content & Web Operations
- Expansion of responsibilities and team leadership opportunities as the company grows
- Chance to work on high-impact projects and drive significant business value
ASSUMPTION: Successful candidates will have the opportunity to grow both personally and professionally within the organization.
🌍 Location & Work Environment
Office Type: Remote (Malaysia)
Office Location(s): Kuala Lumpur, Malaysia
Geographic Context:
- Kuala Lumpur is the capital and largest city of Malaysia, with a vibrant multicultural scene and a cost of living that is generally lower than other major Southeast Asian cities
- The city offers a mix of modern urban living and access to nature, with numerous parks, forests, and recreational areas nearby
- Kuala Lumpur has a tropical rainforest climate, with warm and humid weather year-round
Work Schedule: Full-time (40 hours per week) with flexible hours and the option to work from home or a co-working space
ASSUMPTION: The remote work arrangement and flexible hours provide a good work-life balance and the opportunity to work from various locations within Malaysia.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the HR team
- Technical assessment and case study presentation
- Final round interview with the hiring manager and team members
- Background check and offer extension
Key Assessment Areas:
- Product management and content operations skills
- Agile methodologies and project management experience
- Language proficiency in English and Traditional Chinese
- Cultural fit and alignment with MoneyHero Group's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare a case study or portfolio showcasing your product management and content operations achievements
- Research MoneyHero Group's products, services, and company culture to demonstrate your interest and understanding
- Follow up with the HR team after the interview to express your appreciation and reiterate your interest in the role
ATS Keywords: Product Management, Content Operations, Agile Methodologies, Digital Content, Campaign Management, Quality Control, Data Analysis, Project Management, Team Leadership, Cross-Functional Collaboration, Content Strategy, CMS Management, Web Technologies, Email Marketing, Social Media Management, User Experience
ASSUMPTION: The interview process will assess both technical skills and cultural fit, with a focus on the candidate's ability to thrive in a fast-paced, startup environment.
🛠️ Tools & Technologies
- Content Management Systems (HubSpot, WordPress)
- Email Marketing Tools (Stripo, MoEngage)
- Social Media Scheduling Tools
- Web Technologies (HTML, JavaScript, CSS)
- Project Management Tools (JIRA, Confluence, Asana, Trello)
- Data Analysis Tools (Google Analytics, Google Tag Manager)
ASSUMPTION: The tools and technologies listed are essential for the role and will be used daily to manage content operations and collaborate with cross-functional teams.
👔 Cultural Fit Considerations
Company Values:
- Impact: Empowering and connecting people to a better financial future
- Work: Building innovative financial solutions and making an impact on people's lives
- Culture: Taking work seriously while keeping things light and having fun
- Thrive: Accelerating careers and becoming pioneers in the field with a leading fintech company
- Reputation: Backed by world-class organizations and committed to growing careers
Work Style:
- Agile and collaborative, with a focus on continuous improvement
- Data-driven decision-making and a customer-centric approach
- Open and transparent communication, with regular team meetings and check-ins
- Flexible and adaptable, with the ability to thrive in a fast-paced, startup environment
Self-Assessment Questions:
- Do you align with MoneyHero Group's values, particularly the emphasis on impact and work-life balance?
- Are you comfortable working in a remote, fully virtual team environment?
- Do you have experience working in agile teams and adapting to changing priorities?
- Are you able to maintain high-quality content delivery under tight deadlines?
ASSUMPTION: Successful candidates will demonstrate a strong cultural fit with MoneyHero Group's values and work style, as well as the ability to thrive in a remote, agile team environment.
⚠️ Potential Challenges
- Managing multiple projects simultaneously while maintaining high-quality content delivery under tight deadlines
- Collaborating effectively with cross-functional teams, including marketing, legal, engineering, and product teams
- Ensuring 100% accuracy in published content with strict adherence to brand guidelines and regulatory requirements
- Adapting to a fully remote work arrangement and maintaining productivity in a virtual team environment
- Keeping up with industry trends and best practices in digital content operations and campaign management
ASSUMPTION: The role presents unique challenges that require strong project management skills, adaptability, and the ability to thrive in a fast-paced, startup environment.
📈 Similar Roles Comparison
- Compared to other product management roles, this position places a stronger emphasis on content operations, campaign management, and quality control
- In the fintech industry, this role is unique in its focus on digital content and marketing campaigns for financial products and services
- Career progression in this role may differ from traditional product management paths, with opportunities for growth in content strategy and team leadership
ASSUMPTION: The unique aspects of this role require candidates with a strong background in content operations, campaign management, and digital content strategy.
📝 Sample Projects
- Developing and implementing a content management strategy for a new financial product launch
- Optimizing workflows and improving content quality for a high-traffic website or mobile application
- Managing a team to create, update, and publish content for a marketing campaign, ensuring brand consistency and regulatory compliance
ASSUMPTION: The sample projects listed provide a snapshot of the types of initiatives the Product Owner - Content & Web Operations may work on, with a focus on driving content strategy, optimizing workflows, and managing teams.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role fit into the overall content and web operations strategy for the company?
- What are the biggest challenges facing the content and web operations team currently, and how can this role help address them?
- How does MoneyHero Group support the professional development and growth of its employees?
- What is the team structure and dynamic for the content and web operations team, and how does this role collaborate with other teams?
ASSUMPTION: Asking insightful questions during the interview demonstrates your interest in the role and provides valuable information to help you make an informed decision.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare a case study or portfolio showcasing your product management and content operations achievements
- Follow up with the HR team after the interview to express your appreciation and reiterate your interest in the role
- If selected, be prepared to provide references and complete a background check
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
