📌 Core Information
- Job Title: Product Owner - Content & Web Operations
- Company: MoneyHero Group
- Location: Taipei, Taiwan
- Job Type: On-site, Full-time
- Category: Software Development
- Date Posted: May 7, 2025
- Experience Level: Mid-level (2-5 years)
🚀 Job Overview
Key aspects of this role include:
- Driving content strategy and optimizing workflows across platforms
- Managing and leading a team of Web Operations Executives
- Collaborating cross-functionally with various teams to enhance content operations
- Ensuring content accuracy, quality control, and performance optimization
- Leveraging data-driven insights to improve content engagement
ASSUMPTION: This role requires a strong understanding of digital content operations, campaign execution, and agile methodologies. The ideal candidate will have experience working in agile teams and be comfortable managing multiple projects simultaneously.
📋 Key Responsibilities
- Product Management & Content Operations:
- Own the content operations roadmap, prioritizing initiatives based on business goals, user needs, and data insights.
- Act as a Product Owner, defining and refining content management processes to enhance platform efficiency.
- Oversee and manage content creation, updates, and optimization across all platforms, ensuring high quality and consistency.
- Manage content within a CMS, ensuring consistency in formatting, links, design, and user experience.
- Work with cross-functional teams to execute content-related product improvements.
- Campaign & Content Management:
- Manage campaign content requests from marketing and commercial teams across web, social media, and email.
- Lead a team to create, modify, and update content, including T&C documents, campaign pages, product catalogs, and rewards platforms.
- Conduct quality control (QC) checks for all published content, verifying accuracy, functionality, and brand compliance.
- Develop and manage microsites using CMS systems to support key campaign launches.
- Ensure accurate tracking and management of links using tools like Rebrandly.
- Oversee social media content updates related to campaigns and newsletters.
- Work with content strategists and business stakeholders to implement content enhancements and updates promptly.
- Data-Driven Optimization:
- Analyze website performance metrics and leverage insights to enhance content strategy and platform efficiency.
- Collaborate with the Product & Tech teams to optimize user experiences and drive engagement.
- Utilize A/B testing and user feedback to refine content operations.
- Agile Execution & Project Management:
- Streamline content workflows and operations to improve efficiency across teams.
- Act as a Product Owner, working with cross-functional teams in Agile environments.
- Work in Agile environments, applying Scrum and Kanban principles to improve workflows.
- Use project management tools (JIRA, Confluence, Asana) to track progress, manage priorities, and ensure smooth execution.
- Oversee multiple projects simultaneously while maintaining high-quality content delivery under tight deadlines.
- Collaborate with content, marketing, and product teams, escalating issues when necessary.
- Maintain clear documentation and guidelines for content publication and campaign replication.
- Team Leadership & Stakeholder Collaboration:
- Lead, mentor, and support a team of Web Operations Executives, fostering a collaborative and high-performance culture.
- Work cross-functionally with marketing, legal, engineering, and other product teams to align content with business goals and regulatory requirements.
- Ensure 100% accuracy in all published content, with strict adherence to brand guidelines and regulatory requirements.
- Ensure 24/7 platform accuracy and availability, troubleshooting issues as they arise.
ASSUMPTION: This role requires strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams. The ideal candidate will have experience leading digital content initiatives and working in agile teams.
🎯 Required Qualifications
- Education: Bachelor's degree in Marketing, Communications, or a related field.
- Experience: 3-5 years of experience in product management, product ownership, content operations, digital platforms, or webmaster roles.
- Required Skills:
- Fluency in English and Traditional Chinese (reading/writing in Cantonese)
- Strong product management and ownership mindset
- Excellent project management skills
- Detail-oriented with a motivated self-starter attitude
- Experience working in agile teams and applying Scrum and Kanban principles
- Proficiency in project management tools (JIRA, Confluence, Asana, Trello)
- Familiarity with content management systems (HubSpot, WordPress, or similar)
- Experience with web technologies (HTML, JavaScript, CSS) and tools like Google Analytics & Google Tag Manager
- Preferred Skills:
- Experience with email marketing tools (Stripo, MoEngage) and social media scheduling tools
- Familiarity with microsite development using CMS systems
ASSUMPTION: Candidates should have a strong understanding of digital content operations, campaign execution, and agile methodologies. Experience working in agile teams and managing multiple projects simultaneously is essential for this role.
💰 Compensation & Benefits
- Salary Range: NT$1,200,000 - NT$1,800,000 per year (Based on industry standards for mid-level product management roles in Taiwan)
- Benefits:
- Competitive health, dental, and vision insurance
- Retirement savings plan with company matching
- Generous vacation and leave policies
- Employee referral bonuses
- Professional development opportunities
- Working Hours: Full-time (40 hours/week), with flexible work arrangements available for discussion
ASSUMPTION: The salary range is estimated based on industry standards for mid-level product management roles in Taiwan. Actual compensation may vary based on the candidate's qualifications and experience.
📌 Applicant Insights
🔍 Company Context
- Industry: MoneyHero Group is a market-leading financial products platform in Greater Southeast Asia, operating in Singapore, Hong Kong, Taiwan, and the Philippines.
- Company Size: Medium-sized company with 201-500 employees
- Founded: 2014
- Company Description: MoneyHero Group is a leading fintech company that provides online personal finance and digital insurance aggregation and comparison services. The company operates several B2C and B2B platforms and has raised over US$110 million from investors, including Experian, Pacific Century Group, and IFC - a member of the World Bank Group.
- Company Specialties: Online personal finance, digital insurance, financial technology, and data-driven marketing solutions.
📊 Role Analysis
- Career Level: Mid-level (2-5 years of experience)
- Reporting Structure: This role reports directly to the Head of Content & Marketing Operations.
- Work Arrangement: On-site, full-time position with flexible work arrangements available for discussion.
- Growth Opportunities: This role offers opportunities to grow within the content and marketing operations teams, as well as potential career progression into senior product management or leadership roles.
ASSUMPTION: This role is ideal for mid-career professionals looking to grow within a dynamic and fast-paced fintech environment. The company offers opportunities for career progression and professional development.
🌍 Location & Work Environment
- Office Type: Modern, collaborative office space with open-plan work areas and dedicated meeting rooms.
- Office Location(s): Taipei, Taiwan (with additional offices in Hong Kong, Singapore, and the Philippines)
- Geographic Context: Taipei is a bustling city with a rich cultural heritage, offering a mix of traditional and modern experiences. The office is located in the Da’an District, close to public transportation and various amenities.
- Work Schedule: Standard office hours with flexible work arrangements available for discussion.
ASSUMPTION: The ideal candidate will be comfortable working in a fast-paced, collaborative office environment and be able to thrive in a dynamic, multicultural team.
💼 Interview & Application Insights
- Typical Process: Online application review, phone or video screening, on-site or virtual interview with the hiring manager, and final round with key stakeholders.
- Key Assessment Areas: Cultural fit, problem-solving skills, technical proficiency, and leadership potential.
- Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and leadership potential.
- Research the company and its products to demonstrate your enthusiasm and understanding of the role.
ASSUMPTION: The interview process is designed to assess the candidate's cultural fit, technical proficiency, and problem-solving skills. Applicants should be prepared to discuss their relevant experiences and demonstrate their understanding of the role and the company.
🛠️ Tools & Technologies
- Content management systems (HubSpot, WordPress, or similar)
- Web technologies (HTML, JavaScript, CSS)
- Project management tools (JIRA, Confluence, Asana, Trello)
- Email marketing tools (Stripo, MoEngage)
- Social media scheduling tools
- Google Analytics & Google Tag Manager
- Microsite development tools (CMS systems)
ASSUMPTION: The ideal candidate will have experience with the listed tools and technologies and be comfortable learning new platforms as needed.
👔 Cultural Fit Considerations
- Company Values: Impact, Work, Culture, Thrive, Reputation
- Work Style: Collaborative, agile, data-driven, and customer-focused
- Self-Assessment Questions:
- How do you ensure the accuracy and quality of content in a fast-paced, dynamic environment?
- Can you provide an example of a time when you led a team to achieve a significant goal?
- How do you approach learning new tools and technologies to improve content operations?
ASSUMPTION: MoneyHero Group values candidates who align with their core values and work style. Applicants should be prepared to discuss their relevant experiences and demonstrate their fit with the company culture.
⚠️ Potential Challenges
- Managing multiple projects simultaneously under tight deadlines
- Ensuring 100% accuracy in all published content with strict adherence to brand guidelines and regulatory requirements
- Collaborating effectively with cross-functional teams in a fast-paced, startup environment
- Working in a dynamic, multicultural team with diverse perspectives and priorities
ASSUMPTION: The ideal candidate will be comfortable working in a fast-paced, collaborative environment and be able to manage multiple priorities effectively.
📈 Similar Roles Comparison
- Product Manager vs. Product Owner: Both roles focus on driving product development and strategy, but the Product Owner role has a stronger focus on content management and operations.
- Content Manager vs. Product Owner: Both roles involve managing content, but the Product Owner role requires a stronger understanding of product development and agile methodologies.
- Career Path: This role offers opportunities for growth within the content and marketing operations teams, as well as potential career progression into senior product management or leadership roles.
ASSUMPTION: The ideal candidate will have experience in a relevant role and be able to demonstrate their understanding of the differences between these roles and the unique aspects of this position.
📝 Sample Projects
- Developing and implementing a content governance framework to ensure brand consistency and compliance across platforms
- Managing a team to create and publish high-quality, engaging content for a major campaign launch
- Collaborating with cross-functional teams to optimize user experiences and drive engagement through A/B testing and user feedback
ASSUMPTION: These sample projects are designed to illustrate the types of initiatives the ideal candidate might work on in this role. Applicants should be prepared to discuss their relevant experiences and demonstrate their ability to manage similar projects.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the content and marketing operations teams?
- How does the company support the professional development and growth of its employees?
- What are the key priorities for this role in the first 90 days?
- How does the company approach collaboration and communication with cross-functional teams?
- What are the most challenging aspects of working in a fast-paced, startup environment, and how does the company support its employees in overcoming these challenges?
ASSUMPTION: These interview questions are designed to help applicants better understand the role, the team, and the company culture. Applicants should be prepared to ask thoughtful, insightful questions that demonstrate their interest in the role and the company.
📌 Next Steps for Applicants
- To apply for this position:
- Submit your application through [this link](https://job-boards.greenhouse.io/compareasiagroup/jobs/6516615003).
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role.
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and leadership potential.
- Research the company and its products to demonstrate your enthusiasm and understanding of the role.
- Follow up with the hiring manager one week after submitting your application to express your interest in the role.
⚠️ Disclaimer: This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
