📌 Core Information
🔹 Job Title: Product Owner, Yello Strategic Partnerships
🔹 Company: Commonwealth Bank
🔹 Location: Sydney, NSW - CBP South, 11 Harbour Street, Sydney CBD Area
🔹 Job Type: Full-Time
🔹 Category: Financial Services
🔹 Date Posted: May 16, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Leading a Business Product Squad accountable for managing the end-to-end Yello provider strategy and execution
- Working across multiple teams to deliver strong commercial outcomes and create exceptional customer experiences
- Managing the lifecycle of Yello provider strategy, including sourcing, negotiating, modeling, and contracting providers and offers
- Collaborating with various teams to maximize profitable share of wallet across EBB products
ASSUMPTION: This role requires a high level of strategic thinking, negotiation skills, and experience in external partnership management, preferably in banking or financial services.
📋 Key Responsibilities
✅ Own the end-to-end Yello for Business provider strategy and management lifecycle
✅ Supplier onboarding, including coordinating and execution of legal documents
✅ Complete required Risk & Compliance activities
✅ Manage in-life contracts, providers, and offers, as well as offboarding activities
✅ Analytics and Data - monitor performance of offers/deals, ensuring adequate reporting to stakeholders
✅ Provide input for successful marketing and other strategic internal areas to take advantage of marketing opportunities with CommBank Connect and CommBank IQ
✅ Coordination of EBB specific content for BB and IB segment ‘Pitch Packs’ to ensure CVP is clearly articulated and content relevant.
✅ Working with the Analytics teams, design and develop strategies to maximize profitable share of wallet across EBB products.
ASSUMPTION: This role involves a high degree of cross-functional collaboration and requires strong stakeholder management capabilities.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Finance, or a related field (or equivalent experience)
Experience: 10+ years in external partnership management, preferably in banking or financial services
Required Skills:
- Exceptional written and verbal communication with strong stakeholder management capabilities
- Strong and demonstrated negotiation skills and experience
- Customer-centered design and customer journey design experience preferable
- Proven ability to work across many lines of business to negotiate and influence outcomes
- People management experience
- Experience working in an Agile environment
Preferred Skills:
- Experience in analytics and data-driven decision making
- Knowledge of the banking industry and its regulations
ASSUMPTION: Candidates with a strong background in external partnership management and proven negotiation skills are most likely to succeed in this role.
💰 Compensation & Benefits
Salary Range: AU$150,000 - AU$180,000 per annum (Estimated based on industry standards for a role of this level and experience in the Australian banking sector)
Benefits:
- Competitive salary packaging options
- Discounted financial products
- Superannuation matching contributions
- Employee share plan
- Flexible work arrangements
Working Hours: Full-time position, typically Monday to Friday, 9:00 AM to 5:00 PM
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services. The Commonwealth Bank is one of Australia's leading providers of financial services, offering a wide range of products and services to retail, premium, business, and institutional banking customers.
Company Size: 10,001+ employees. As a large organization, the Commonwealth Bank offers numerous opportunities for career growth and development.
Founded: 1911. The bank has a long history and a strong reputation in the Australian financial services industry.
Company Description:
- Australia’s leading provider of financial services
- Offers a full range of financial services to help all Australians build and manage their finances
- Emphasizes customer-centricity and innovation in its products and services
Company Specialties:
- Retail, premium, business, and institutional banking
- Funds management, superannuation, insurance, investment, and sharebroking products and services
Company Website: http://www.commbank.com.au/
ASSUMPTION: The Commonwealth Bank is a well-established and reputable financial institution with a strong focus on customer experience and innovation.
📊 Role Analysis
Career Level: Experienced professional. This role requires a high level of expertise in external partnership management and negotiation skills.
Reporting Structure: Reports to the Crew Lead, Propositions Crew. The role involves working closely with multiple teams across the Business Bank, Retail Bank, and Institutional Bank.
Work Arrangement: On-site, full-time position. The role may require occasional travel to meet with partners and stakeholders.
Growth Opportunities:
- Potential to progress to a leadership role within the Propositions Crew or other teams within the Business Bank
- Opportunities to work on high-impact projects and initiatives that drive business growth and customer satisfaction
- Access to learning and development opportunities to enhance skills and advance career progression
ASSUMPTION: This role offers significant opportunities for career growth and development within the Commonwealth Bank's Business Banking division.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space with state-of-the-art facilities and amenities.
Office Location(s): 11 Harbour Street, Sydney, NSW 2000, Australia
Geographic Context:
- Sydney is Australia's largest and most populous city, offering a vibrant and multicultural lifestyle
- The Sydney CBD is a major commercial hub with numerous amenities, including shops, restaurants, and public transportation
- The office is located near public transportation, including trains and buses, and is within walking distance of Circular Quay and the Sydney Opera House
Work Schedule: Monday to Friday, 9:00 AM to 5:00 PM, with flexibility for occasional remote work or adjusted hours as needed.
ASSUMPTION: The Sydney CBD office location offers a dynamic and vibrant work environment with easy access to public transportation and numerous amenities.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening to assess communication and cultural fit
- In-person or virtual interview with the hiring manager and team members to discuss the role, responsibilities, and fit
- Final interview or assessment to evaluate skills and fit for the role
Key Assessment Areas:
- Communication and stakeholder management skills
- Negotiation skills and experience
- Understanding of the banking industry and external partnership management
- Cultural fit and alignment with the Commonwealth Bank's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience in external partnership management and negotiation skills
- Prepare examples of your negotiation successes and how you've managed complex partnerships
- Demonstrate your understanding of the banking industry and the Commonwealth Bank's products and services
ATS Keywords: External partnership management, negotiation skills, stakeholder management, customer journey design, analytics, risk management, compliance, contract management, marketing strategy, performance monitoring, supplier onboarding, business strategy, communication skills
ASSUMPTION: The application process for this role is likely to be competitive, and candidates should emphasize their relevant experience and skills in their application materials.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello, Jira)
- Data analysis and visualization tools (e.g., Excel, Power BI, Tableau)
- Communication and collaboration tools (e.g., Microsoft Teams, Slack)
ASSUMPTION: The tools and technologies required for this role are standard for the banking industry and should be familiar to experienced professionals.
👔 Cultural Fit Considerations
Company Values:
- Customer-focused
- Integrity
- Accountability
- Respect
- Collaboration
Work Style:
- Collaborative and team-oriented
- Adaptable and responsive to change
- Data-driven and analytical
- Customer-centric and innovative
Self-Assessment Questions:
- How do you demonstrate customer focus in your daily work?
- Can you provide an example of a time when you successfully navigated a complex partnership or negotiation?
- How do you approach working with diverse teams and stakeholders to achieve common goals?
ASSUMPTION: Candidates who demonstrate a strong fit with the Commonwealth Bank's values and work style are most likely to succeed in this role.
⚠️ Potential Challenges
- Managing multiple partnerships and stakeholders simultaneously, requiring strong organizational skills and prioritization
- Navigating the complex and evolving banking industry, with its regulations and competitive landscape
- Balancing the needs of internal stakeholders with the requirements of external partners
- Adapting to the dynamic and fast-paced nature of the banking industry and the Commonwealth Bank's digital transformation initiatives
ASSUMPTION: This role presents unique challenges that require a high level of expertise, adaptability, and strong stakeholder management skills.
📈 Similar Roles Comparison
- Unlike other partnership management roles, this position focuses specifically on strategic partnerships within the Yello ecosystem, requiring a deep understanding of the Yello platform and its integration with CommBank's products and services
- Compared to other financial services roles, this position emphasizes external partnerships and requires strong negotiation skills and experience
- Career progression in this role may lead to leadership positions within the Propositions Crew or other teams within the Business Bank, offering opportunities for growth and development
ASSUMPTION: This role is unique within the Commonwealth Bank and the broader financial services industry, requiring a specific skill set and experience in external partnership management.
📝 Sample Projects
- Negotiating a strategic partnership with a leading rewards provider to offer exclusive benefits to CommBank business customers
- Developing and implementing a risk management framework for Yello strategic partnerships, ensuring compliance with relevant regulations and industry standards
- Analyzing the performance of existing Yello offers and deals, identifying opportunities for optimization and improved customer satisfaction
ASSUMPTION: These sample projects illustrate the range of responsibilities and challenges faced by the Product Owner, Yello Strategic Partnerships, and demonstrate the importance of strong negotiation, analytics, and stakeholder management skills.
❓ Key Questions to Ask During Interview
- Can you describe the current Yello provider strategy and how this role will contribute to its evolution?
- How does this role collaborate with other teams within the Business Bank, Retail Bank, and Institutional Bank?
- What are the key priorities for this role in the first 90 days?
- How does the Commonwealth Bank support the professional development and growth of its employees?
- Can you provide an example of a successful strategic partnership within the Commonwealth Bank and the role this position played in its development?
ASSUMPTION: These interview questions are designed to provide insight into the role's responsibilities, priorities, and opportunities for growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience in external partnership management and negotiation skills
- Prepare examples of your negotiation successes and how you've managed complex partnerships
- Demonstrate your understanding of the banking industry and the Commonwealth Bank's products and services
- Follow up with the hiring manager or HR representative within one week of submitting your application to confirm receipt and express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
