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Program Assistant: Marketing and Communications (MarCom) and Philanthropy

People Architects
Full-time
On-site
Cleveland, Ohio, United States
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Program Assistant: Marketing and Communications (MarCom) and Philanthropy

πŸ”Ή Company: People Architects

πŸ”Ή Location: Cleveland, Ohio (Hybrid)

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Administrative Support

πŸ”Ή Date Posted: April 23, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site (Hybrid)

πŸš€ Job Overview

Key aspects of this role include:

  • Providing daily administrative support to MarCom and Philanthropy teams
  • Coordinating special events and meetings, both on-site and electronic
  • Processing publications and maintaining organized files
  • Supporting the overall administrative needs of both teams

ASSUMPTION: This role requires a high level of organization, attention to detail, and strong communication skills. The hybrid work arrangement allows for some flexibility but expects regular on-site presence.

πŸ“‹ Key Responsibilities

βœ… Serve as program assistant providing daily administrative support to the MarCom and Philanthropy teams, including but not limited to, phone and voicemail handling, calendar coordination, written correspondence, travel arrangements, and other duties as assigned.

βœ… Maintain the confidentiality of sensitive correspondence and meetings.

βœ… Support and coordinate special events and designated meetings, both on-site and electronic, including logistics, administrative support, and meeting minutes.

βœ… With direct input from the Minister and Team Leader, Marketing and Communications, coordinate production and printing of various publications, working to compile, proof, and then process.

βœ… Process accounting and contractual paperwork to support the effective operations of both teams.

βœ… Keep files in working order by adding new projects and culling old information.

βœ… Process and submit orders for supplies and invoices.

βœ… Support the team with daily mail collection and distribution, staff attendance form coordination, office supply ordering, and AMEX monthly reconciliation coordination.

βœ… Other duties as assigned by the Minister and Team Leader, Marketing and Communications and the Minister and Team Leader, Philanthropy.

ASSUMPTION: This role involves a wide range of administrative tasks and requires the ability to multitask and prioritize effectively.

🎯 Required Qualifications

Education: High School Diploma or equivalent

Experience: 3-5 years of general office/secretarial experience; Associates degree preferred.

Required Skills:

  • Excellent written and verbal communication skills
  • Demonstrated capacities to be a self-starter, able to prioritize work and to perform work with minimum supervision
  • Ability to edit and proofread materials
  • High degree of computer competence including knowledge of the current versions of Word, Excel, and related software
  • Strong understanding of the need for confidentiality and discretion, and a demonstrated capacity for managerial and human relation skills
  • Desire to be a team player who can create and maintain a team environment
  • Desire and sensitivity to work in a diverse racial, ethnic, cultural, and religious setting with a commitment to pluralism in the workplace as well as in one’s understanding of mission
  • Knowledge and appreciation of the United Church of Christ policy, structure, and its mission

Preferred Skills:

  • Associates degree in a relevant field

ASSUMPTION: While an Associates degree is preferred, People Architects may consider candidates with equivalent experience and strong relevant skills.

πŸ’° Compensation & Benefits

Salary Range: $35,000 - $45,000 per year (Estimated based on similar roles in Cleveland, OH)

Benefits:

  • Health, Dental, and Vision Insurance
  • 401(k) with company match
  • Paid Time Off (PTO)
  • Holiday Pay
  • Employee Assistance Program (EAP)

Working Hours: Full-time, Monday - Friday, 8:30 AM - 5:00 PM (Hybrid: 2-3 days on-site per week)

ASSUMPTION: The salary range is estimated based on market research for similar roles in Cleveland, OH. Actual compensation may vary based on experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Human Resources Services

Company Size: 11-50 employees

Founded: 2020

Company Description:

  • People Architects provides Fractional Human Resources, Recruiting, and Outplacement support for small to mid-sized businesses
  • They focus on People, Protection, and Processes to safeguard clients' profits and future while guiding the foundational elements essential for scaling a business
  • Their dedicated team is committed to helping clients succeed by prioritizing what truly matters

Company Specialties:

  • Human Resources
  • Recruiting
  • Consulting
  • EOS
  • Training
  • Outplacement
  • and Coaching

Company Website: www.wearepeoplearchitects.com

ASSUMPTION: People Architects is a growing company that values its employees and is committed to helping its clients succeed.

πŸ“Š Role Analysis

Career Level: Entry-level to Mid-level

Reporting Structure: Reports directly to the Minister and Team Leader, Marketing and Communications and the Minister and Team Leader, Philanthropy

Work Arrangement: Hybrid (2-3 days on-site per week)

Growth Opportunities:

  • Potential to take on more responsibilities as the company grows
  • Opportunities to learn and develop skills in various areas of HR and administration

ASSUMPTION: This role offers opportunities for growth and development within the company as it continues to expand.

🌍 Location & Work Environment

Office Type: Hybrid (On-site and Remote)

Office Location(s): 2751 Sherbrooke Rd, Shaker Heights, Ohio, US

Geographic Context:

  • Cleveland, OH is located in the Midwest region of the United States
  • The city offers a mix of urban and suburban living with a variety of neighborhoods to choose from
  • Cleveland is known for its cultural attractions, including the Cleveland Museum of Art, the Cleveland Orchestra, and the Rock & Roll Hall of Fame

Work Schedule: Monday - Friday, 8:30 AM - 5:00 PM (Hybrid: 2-3 days on-site per week)

ASSUMPTION: The hybrid work arrangement allows for some flexibility but expects regular on-site presence for collaboration and team building.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the HR team
  • In-person or virtual interview with the hiring manager
  • Background check and reference check
  • Job offer

Key Assessment Areas:

  • Administrative skills and experience
  • Communication skills
  • Attention to detail
  • Problem-solving skills
  • Cultural fit

Application Tips:

  • Highlight relevant administrative experience and skills in your resume
  • Tailor your cover letter to demonstrate your understanding of the role and your fit with the company's mission and values
  • Prepare examples of your work, such as publications you've processed or events you've coordinated, to discuss during the interview

ATS Keywords: Administrative Support, Event Coordination, Publication Processing, Confidentiality, Communication Skills, Self-Starter, Proofreading, Computer Competence, Team Player, Diversity Sensitivity, Office Procedures, Time Management, Initiative, Organizational Skills, Human Relations Skills, Attention to Detail

ASSUMPTION: People Architects uses an Applicant Tracking System (ATS) to manage job applications, so including relevant keywords in your resume can help your application stand out.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel)
  • Google Workspace (Gmail, Google Docs, Google Sheets)
  • Event planning and management software (e.g., Eventbrite, Cvent)
  • Publication design and editing software (e.g., Adobe InDesign, Microsoft Word)

ASSUMPTION: The specific tools and technologies used may vary depending on the team's needs and preferences.

πŸ‘” Cultural Fit Considerations

Company Values:

  • People-focused
  • Protective
  • Process-driven
  • Accountable
  • Focused
  • Disciplined

Work Style:

  • Collaborative
  • Adaptable
  • Results-driven
  • Organized
  • Attention to detail

Self-Assessment Questions:

  • Do you thrive in a collaborative, team-oriented environment?
  • Are you adaptable and able to manage multiple tasks and priorities effectively?
  • Do you have a strong attention to detail and a commitment to accuracy?

ASSUMPTION: People Architects values employees who are committed to their mission, collaborative, and results-driven.

⚠️ Potential Challenges

  • Managing multiple priorities and deadlines
  • Adapting to a hybrid work environment
  • Maintaining confidentiality in a team setting
  • Balancing administrative tasks with event coordination and publication processing

ASSUMPTION: These challenges can be overcome with strong organizational skills, effective time management, and a commitment to maintaining confidentiality.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to an Administrative Assistant or Executive Assistant position, but with a focus on supporting marketing and communications and philanthropy teams
  • Unlike other administrative roles, this position requires a strong understanding of publication processing and event coordination
  • Career progression may include roles such as Office Manager, Event Coordinator, or Marketing and Communications Coordinator

ASSUMPTION: This role offers a unique blend of administrative, event coordination, and publication processing responsibilities, making it distinct from other administrative positions.

πŸ“ Sample Projects

  • Coordinating a company-wide event, including logistics, registration, and on-site support
  • Processing a quarterly publication, including compiling, proofreading, and coordinating printing
  • Managing the team's calendar, including scheduling meetings, coordinating travel arrangements, and maintaining confidentiality

ASSUMPTION: These sample projects demonstrate the range of responsibilities and the level of detail required for success in this role.

❓ Key Questions to Ask During Interview

  • What are the most important priorities for this role in the first 30, 60, and 90 days?
  • How does this role support the overall mission and goals of the company?
  • What opportunities are there for professional development and growth within the company?
  • How does the company support work-life balance for its employees?
  • What is the company's approach to diversity, equity, and inclusion?

ASSUMPTION: These questions can help you better understand the role, the company culture, and the opportunities for growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight your relevant administrative experience and skills
  • Write a cover letter that demonstrates your understanding of the role and your fit with the company's mission and values
  • Prepare examples of your work, such as publications you've processed or events you've coordinated, to discuss during the interview
  • Follow up with the HR team one week after submitting your application to confirm receipt and inquire about next steps

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.