📌 Core Information
🔹 Job Title: Program Manager, Marketing Operations, WW Sustainability
🔹 Company: Amazon
🔹 Location: Seattle, Washington, United States
🔹 Job Type: Full-Time
🔹 Category: Marketing
🔹 Date Posted: April 14, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site (Seattle, WA)
🚀 Job Overview
Key aspects of this role include:
- Architecting and implementing end-to-end workflow processes for marketing campaigns
- Driving cross-functional alignment and collaboration
- Managing risk and issue resolution to keep projects on track
- Identifying opportunities for process improvement and automation
ASSUMPTION: This role requires a strong background in marketing operations and project management. Candidates should be comfortable working in a dynamic, fast-paced environment and collaborating with various teams.
📋 Key Responsibilities
✅ Architect and implement end-to-end workflow processes for marketing campaigns, ensuring clear handoffs and accountability across all stakeholders
✅ Drive cross-functional alignment through structured collaboration frameworks, regular sync meetings, and clear documentation of decisions and next steps
✅ Partner with third-party vendors and product teams to identify, scope, and implement technical solutions that optimize campaign workflow efficiency
✅ Develop and maintain comprehensive project workback schedules, proactively identifying dependencies and potential bottlenecks
✅ Establish standardized processes for information sharing, status updates, and progress tracking across multiple functional teams
✅ Lead strategic planning sessions to map out campaign requirements, timelines, and resource needs across Marketing, Creative, Product, and other key teams
✅ Create and maintain process documentation, including playbooks, templates, and best practices to ensure consistent execution
✅ Identify opportunities for process improvement and automation, measuring impact through established KPIs
✅ Manage risk and issue resolution, developing mitigation strategies and escalating when needed to keep projects on track
✅ Foster a culture of accountability through regular status reviews, milestone tracking, and clear ownership of deliverables
ASSUMPTION: This role involves a high degree of cross-functional collaboration and requires strong communication, organizational, and problem-solving skills.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field
Experience: 5-10 years of experience in marketing operations or a related role
Required Skills:
- Proven experience in marketing operations and project management
- Strong cross-functional collaboration and communication skills
- Excellent process improvement and documentation skills
- Familiarity with marketing campaign workflows and tools
- Ability to manage risk and issue resolution
Preferred Skills:
- Experience with project management software (e.g., Asana, Jira, Smartsheet)
- Familiarity with Amazon's internal tools and systems
- Background in sustainability or related fields
ASSUMPTION: Candidates should have a proven track record in marketing operations and be comfortable working in a fast-paced, dynamic environment.
💰 Compensation & Benefits
Salary Range: $120,000 - $180,000 per year (based on industry standards for the role, experience level, and location)
Benefits:
- Health, dental, and vision insurance
- 401(k) matching
- Paid time off and holidays
- Maternity and paternity leave
- Employee discounts
Working Hours: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM PST, with flexibility for meetings and project deadlines
ASSUMPTION: Salary range is estimated based on industry standards for the role, experience level, and location. Actual salary may vary based on individual qualifications and company discretion.
📌 Applicant Insights
🔍 Company Context
Industry: E-commerce and technology
Company Size: 10,000+ employees (large enterprise)
Founded: 1994 (over 25 years ago)
Company Description:
- Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence
- Amazon's mission is to be Earth's most customer-centric company
- Amazon is known for its innovative culture, focus on operational excellence, and long-term thinking
Company Specialties:
- E-commerce platform and services
- Cloud computing and infrastructure (AWS)
- Digital content and streaming (Amazon Prime, Amazon Music, Amazon Video)
- Artificial intelligence and machine learning (Alexa, Amazon Go)
Company Website: https://www.amazon.com/
ASSUMPTION: Amazon is a large, established company with a strong focus on innovation and customer experience. This role is part of Amazon's Worldwide Sustainability organization, which is responsible for managing the company's social and environmental impacts globally and driving solutions that enable Amazon, its customers, and the world to become more sustainable.
📊 Role Analysis
Career Level: Mid-level to senior role with potential for growth and career advancement
Reporting Structure: This role reports directly to the Global IMPACT team within the Worldwide Sustainability organization
Work Arrangement: On-site in Seattle, WA, with potential for hybrid or remote work arrangements depending on business needs
Growth Opportunities:
- Potential to take on additional responsibilities and advance within the Worldwide Sustainability organization
- Opportunities to work on high-impact projects and initiatives that align with Amazon's sustainability goals
- Chance to develop skills in marketing operations, project management, and sustainability
ASSUMPTION: This role offers opportunities for career growth and development within Amazon's Worldwide Sustainability organization. Candidates should be proactive, results-driven, and passionate about sustainability to succeed in this role.
🌍 Location & Work Environment
Office Type: Corporate office environment with open floor plans, collaborative workspaces, and on-site amenities
Office Location(s): Seattle, WA (headquarters)
Geographic Context:
- Seattle is a major city on the West Coast of the United States, known for its vibrant tech industry, natural beauty, and cultural attractions
- The Pacific Northwest region is home to many leading technology companies and offers a high quality of life
- Amazon's headquarters is located in the South Lake Union neighborhood of Seattle, with easy access to public transportation, restaurants, and shopping
Work Schedule: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM PST, with flexibility for meetings and project deadlines
ASSUMPTION: The work environment at Amazon is fast-paced, dynamic, and collaborative. Candidates should be comfortable working in a busy, open office setting and be able to manage multiple priorities and deadlines.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screen with a recruiter or HR representative
- Behavioral and situational interview with the hiring manager or team members
- Final interview with the hiring manager or a panel of team members
- Background check and offer extension
Key Assessment Areas:
- Problem-solving skills and ability to manage complex projects
- Cross-functional collaboration and communication skills
- Process improvement and documentation skills
- Alignment with Amazon's leadership principles and company culture
Application Tips:
- Tailor your resume and cover letter to highlight relevant marketing operations and project management experience
- Demonstrate your understanding of Amazon's sustainability initiatives and how your skills and experience align with the role's requirements
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills, cross-functional collaboration, and process improvement experience
ATS Keywords: Marketing Operations, Project Management, Campaign Workflow, Cross-Functional Collaboration, Process Improvement, Risk Management, Sustainability, Amazon, Worldwide Sustainability
ASSUMPTION: The application process for this role is likely to be competitive, and candidates should tailor their application materials to highlight their relevant skills and experience. The interview process will focus on assessing candidates' problem-solving skills, cross-functional collaboration, and alignment with Amazon's leadership principles and company culture.
🛠️ Tools & Technologies
- Project management software (e.g., Asana, Jira, Smartsheet)
- Marketing campaign tools (e.g., Marketo, HubSpot, Salesforce)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Amazon's internal tools and systems (e.g., A9, Amazon Redshift, AWS services)
ASSUMPTION: Candidates should have experience with project management software and marketing campaign tools. Familiarity with Amazon's internal tools and systems is a plus but not required.
👔 Cultural Fit Considerations
Company Values:
- Customer obsession
- Ownership
- Invent and simplify
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Bias for action
- Frugality
- Earn trust
Work Style:
- Fast-paced and dynamic
- Collaborative and cross-functional
- Data-driven and results-oriented
- Innovative and customer-centric
- Focused on long-term thinking and operational excellence
Self-Assessment Questions:
- Do you have a proven track record in marketing operations and project management?
- Are you comfortable working in a fast-paced, dynamic environment with multiple priorities and deadlines?
- Do you thrive in a collaborative, cross-functional work environment?
- Are you passionate about sustainability and driving positive environmental and social impact?
ASSUMPTION: Candidates should assess their fit with Amazon's company values and work style. Strong candidates will have a proven track record in marketing operations, be comfortable working in a fast-paced environment, and be passionate about sustainability.
⚠️ Potential Challenges
- Managing multiple priorities and deadlines in a fast-paced environment
- Collaborating effectively with cross-functional teams and stakeholders
- Identifying and implementing process improvements and automation opportunities
- Managing risk and issue resolution in a dynamic project environment
- Keeping up with Amazon's rapid growth and evolving priorities
ASSUMPTION: Candidates should be comfortable working in a fast-paced, dynamic environment and be able to manage multiple priorities and deadlines. They should also be strong collaborators and problem solvers, able to identify and implement process improvements and manage risk effectively.
📈 Similar Roles Comparison
- This role is similar to other marketing operations and project management positions but focuses specifically on sustainability initiatives
- Compared to other marketing operations roles, this position requires a strong understanding of sustainability principles and Amazon's sustainability initiatives
- Career path for this role may include progression to senior marketing operations roles within the Worldwide Sustainability organization or related fields
ASSUMPTION: This role is unique in its focus on sustainability initiatives within Amazon's Worldwide Sustainability organization. Candidates should have a strong understanding of sustainability principles and be passionate about driving positive environmental and social impact.
📝 Sample Projects
- Developing and implementing a comprehensive campaign workflow process for Amazon's annual Earth Day initiative
- Collaborating with cross-functional teams to optimize campaign workflow efficiency for Amazon's sustainability-focused marketing campaigns
- Managing risk and issue resolution for Amazon's Climate Pledge signatory onboarding process
ASSUMPTION: These sample projects illustrate the types of initiatives and responsibilities the Program Manager, Marketing Operations, WW Sustainability role may involve. Candidates should be prepared to discuss their relevant experience and how it aligns with these project examples.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics of the Global IMPACT team within the Worldwide Sustainability organization?
- How does this role collaborate with other teams and stakeholders within Amazon and externally?
- What are the most pressing sustainability challenges and opportunities facing Amazon and the Global IMPACT team?
- What opportunities are there for growth and development within the Worldwide Sustainability organization?
- How does Amazon support work-life balance and employee well-being?
ASSUMPTION: These interview questions are designed to help candidates better understand the role, team dynamics, and company culture. Candidates should prepare thoughtful questions that demonstrate their interest in the role and alignment with Amazon's mission and values.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link: https://www.amazon.jobs/en/jobs/2954405
- Tailor your resume and cover letter to highlight your relevant marketing operations and project management experience, as well as your passion for sustainability
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills, cross-functional collaboration, and process improvement experience
- Research Amazon's sustainability initiatives and be prepared to discuss how your skills and experience align with the role's requirements
- Follow up with the hiring manager or HR representative within one week of submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
