π Core Information
πΉ Job Title: Programmatic Manager
πΉ Company: NBCUniversal
πΉ Location: New York, New York, United States
πΉ Job Type: Full-time
πΉ Category: Entertainment Providers
πΉ Date Posted: May 19, 2025
πΉ Experience Level: 2-5 years
πΉ Remote Status: Hybrid (3 days in-office)
π Job Overview
Key aspects of this role include:
- Managing day-to-day operations and team members
- Communicating technical issues to non-technical stakeholders
- Providing training and support to Sales and Sales Operations
- Developing strategic relationships with business partners and vendors
- Improving workflows and processes for enhanced product output
ASSUMPTION: This role requires a balance of technical understanding and strong communication skills to bridge the gap between technical teams and non-technical stakeholders.
π Key Responsibilities
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Manage day-to-day team operations, including onboarding and development of direct reports
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Communicate technical issues and deal escalations in a clear and understandable manner
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Provide training and support to Sales and Sales Operations as needed
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Develop and maintain strategic relationships with business partners and vendors
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Establish and improve workflows, processes, and goals for measuring and enhancing product output
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Contribute to leadership meetings and strategic planning for the Sales Operations organization
ASSUMPTION: This role involves a mix of management, communication, and process improvement tasks, requiring a versatile skill set.
π― Required Qualifications
Education: Bachelor's degree or equivalent experience required
Experience: 3+ years in Digital Ad Operations, with 1+ year in the Programmatic field
Required Skills:
- Understanding of the Indirect Demand ecosystem
- Familiarity with work management tools, preferably Jira and Confluence
- Proven ability to understand and communicate using technical language
Preferred Skills:
- Knowledge of FreeWheel and Magnite SSP
- Prior experience working directly with DSP and/or SSP partners
- Fluency in Microsoft Excel
- Documentation enthusiast
- Excellent communication skills and attention to detail
- Experience working for a large-scale media company, specifically within/ supporting Advertising Sales
ASSUMPTION: Given the role's focus on communication and process improvement, strong interpersonal and organizational skills are crucial.
π° Compensation & Benefits
Salary Range: $95,000 - $130,000 (bonus eligible)
Benefits:
- Medical, dental, and vision insurance
- 401(k)
- Paid leave
- Tuition reimbursement
- Variety of discounts and perks
Working Hours: Full-time, with flexibility for weekend work during live events
ASSUMPTION: The salary range provided is based on industry standards for a mid-level Programmatic Manager role in the New York area.
π Applicant Insights
π Company Context
Industry: NBCUniversal is a leading media and entertainment company, owning and operating various entertainment and news brands, film and television studios, and theme parks.
Company Size: 10,001+ employees, offering a large-scale work environment with diverse opportunities.
Founded: NBCUniversal was founded in 2004, following the acquisition of Universal Studios by General Electric's NBC.
Company Description:
- Creates and distributes world-class content across various platforms
- Owns and operates leading entertainment and news brands
- Produces and distributes filmed entertainment and programming
- Has world-renowned theme parks and attractions
Company Specialties:
- Entertainment and news content creation and distribution
- Filmed entertainment and programming production and distribution
- Theme parks and attractions
Company Website: NBCUniversal
ASSUMPTION: NBCUniversal's size and diverse portfolio offer applicants a wide range of career development opportunities.
π Role Analysis
Career Level: Mid-level management role with potential for growth within the organization
Reporting Structure: Reports to the Senior Manager, Programmatic Sales Operations
Work Arrangement: Hybrid, contributing from the office a minimum of three days per week
Growth Opportunities:
- Potential to advance within the Advertising Platforms & Operations team
- Possibility to expand into other areas of NBCUniversal's extensive portfolio
- Chance to develop leadership and management skills
ASSUMPTION: This role offers growth opportunities through team management, process improvement, and potential expansion into other areas of the company.
π Location & Work Environment
Office Type: Corporate office environment with on-site and hybrid work arrangements
Office Location(s): New York, New York, United States
Geographic Context:
- New York City offers a vibrant and diverse cultural scene
- Access to various entertainment, dining, and recreational options
- Well-connected by public transportation
Work Schedule: Full-time, with flexibility for weekend work during live events
ASSUMPTION: The New York office location provides ample opportunities for professional networking and personal growth.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person interview with an NBCUniversal employee at one of their locations
- Final decision and offer
Key Assessment Areas:
- Technical knowledge of programmatic advertising and ad operations
- Communication skills and ability to explain technical concepts to non-technical stakeholders
- Problem-solving and process improvement skills
- Leadership and team management abilities
Application Tips:
- Highlight relevant experience and achievements in digital ad operations and programmatic advertising
- Tailor your resume and cover letter to emphasize skills and experiences relevant to the role's responsibilities
- Prepare examples of how you've communicated technical concepts to non-technical team members or stakeholders
ATS Keywords: Programmatic, Ad Operations, Digital Advertising, Sales Operations, Workflow Improvement, Technical Communication, Team Management
ASSUMPTION: The interview process will focus on assessing the candidate's technical knowledge, communication skills, and problem-solving abilities, as well as their fit with the company culture.
π οΈ Tools & Technologies
- Jira
- Confluence
- Microsoft Excel
- FreeWheel
- Magnite SSP
- DSPs and SSPs (depending on prior experience)
ASSUMPTION: Familiarity with the listed tools and technologies is essential for success in this role.
π Cultural Fit Considerations
Company Values:
- Inclusive culture
- Commitment to giving back to communities
- Focus on creating and delivering a wide range of content reflecting the world
Work Style:
- Collaborative and team-oriented
- Adaptable and flexible, with the ability to work in a fast-paced environment
- Strong communication and interpersonal skills
Self-Assessment Questions:
- How do you ensure clear and effective communication of technical concepts to non-technical stakeholders?
- Can you provide an example of a time when you improved a workflow or process to enhance product output?
- How do you approach managing and developing team members in a fast-paced environment?
ASSUMPTION: NBCUniversal values candidates who are strong communicators, adaptable, and committed to the company's mission of creating and delivering diverse content.
β οΈ Potential Challenges
- Managing multiple priorities and deadlines in a fast-paced environment
- Communicating effectively with both technical and non-technical stakeholders
- Balancing team management responsibilities with individual task execution
- Adapting to changes in the dynamic digital advertising landscape
ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a willingness to adapt and learn.
π Similar Roles Comparison
- Unlike other Ad Operations roles, this position focuses specifically on programmatic guaranteed and private marketplace deals
- Requires a unique balance of technical knowledge, communication skills, and process improvement abilities
- Offers growth opportunities within the Advertising Platforms & Operations team and NBCUniversal's extensive portfolio
ASSUMPTION: This role's focus on programmatic advertising and its unique blend of responsibilities set it apart from other Ad Operations positions.
π Sample Projects
- Improving the onboarding process for new team members
- Developing and implementing a training program for Sales and Sales Operations on programmatic deal delivery issues
- Streamlining the workflow for managing indirect demand campaign delivery
ASSUMPTION: These sample projects demonstrate the role's focus on process improvement, communication, and team management.
β Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits within it?
- How does this role contribute to the overall success of the Advertising Platforms & Operations team?
- What are the most significant challenges facing the team currently, and how can this role help address them?
- How does NBCUniversal support the professional development and growth of its employees?
- What is the company's approach to work-life balance, especially for hybrid roles like this one?
ASSUMPTION: Asking these questions will help applicants better understand the role, the team, and the company culture.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare examples of how you've communicated technical concepts to non-technical stakeholders and improved workflows or processes
- Follow up with the hiring manager after one week if you haven't heard back
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.