📌 Core Information
🔹 Job Title: Programmatic Solutions Analyst, Amazon Ads
🔹 Company: Amazon
🔹 Location: New York, United States
🔹 Job Type: On-site
🔹 Category: Advertising
🔹 Date Posted: April 7, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing the end-to-end experience of enterprise customers using Amazon's programmatic advertising DSP
- Engaging with programmatic traders to understand their needs and provide support
- Analyzing data to identify improvement areas and formulate recommendations
- Driving the evolution of Amazon DSP by assisting customers with product beta participation and capturing feedback
- Collaborating closely with cross-functional Amazon teams to improve products and services
ASSUMPTION: This role requires a strong understanding of programmatic advertising and a customer-centric mindset. The ideal candidate will be comfortable working with data and have excellent communication skills.
📋 Key Responsibilities
✅ Owning the relationship with programmatic traders, engaging with them to understand their needs and blockers
✅ Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices
✅ Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations
✅ Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams
ASSUMPTION: This role involves a mix of customer-facing and internal tasks. The ideal candidate will be comfortable working with both customers and internal teams.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, Statistics, or a related field
Experience: 2-5 years of experience in programmatic advertising, customer success, or a related role
Required Skills:
- Proficient in programmatic advertising and data analysis
- Excellent communication and presentation skills
- Strong problem-solving skills
- Ability to work independently and in a team environment
Preferred Skills:
- Experience with Amazon Advertising products
- Fluency in additional languages
ASSUMPTION: While not explicitly stated, experience with Amazon's advertising products would be beneficial for this role. Fluency in additional languages could be an asset when working with international customers.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (based on industry standards for a Programmatic Solutions Analyst role in New York)
Benefits:
- Medical, dental, and vision insurance
- 401(k) matching
- Paid time off and holidays
- Maternity and paternity leave
- Employee discounts
Working Hours: Full-time, typically Monday to Friday, 9:00 AM to 5:00 PM
ASSUMPTION: Salary range is estimated based on industry standards for the role, location, and experience level. Benefits are based on Amazon's standard employee benefits package.
📌 Applicant Insights
🔍 Company Context
Industry: E-commerce and Technology
Company Size: 10,000+ employees (Large enterprise)
Founded: 1994 (Over 25 years ago)
Company Description:
- Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence
- Amazon is known for its customer-centric approach and continuous innovation
- Amazon Ads is a growing division that helps businesses reach and engage audiences across Amazon's properties
Company Specialties:
- E-commerce
- Cloud Computing
- Digital Streaming
- Artificial Intelligence
Company Website: Amazon.com
ASSUMPTION: Amazon's large size and diverse business lines offer many opportunities for career growth and development.
📊 Role Analysis
Career Level: Mid-level (2-5 years of experience)
Reporting Structure: This role reports to the Programmatic Solutions Manager
Work Arrangement: On-site, full-time
Growth Opportunities:
- Potential career progression into senior roles within Amazon Ads or other Amazon divisions
- Opportunities to work on high-impact projects and drive innovation in programmatic advertising
- Chance to gain experience working with a diverse range of enterprise customers
ASSUMPTION: This role offers significant growth opportunities for the right candidate, both within Amazon Ads and across other Amazon divisions.
🌍 Location & Work Environment
Office Type: Corporate office
Office Location(s): New York, United States
Geographic Context:
- New York is a major global city with a vibrant tech industry
- The office is located in a bustling neighborhood with easy access to public transportation
- New York offers a wide range of cultural, entertainment, and dining options
Work Schedule: Monday to Friday, 9:00 AM to 5:00 PM, with some flexibility for remote work
ASSUMPTION: The New York office offers a dynamic and fast-paced work environment, with ample opportunities for collaboration and learning.
💼 Interview & Application Insights
Typical Process:
- Online application review
- Phone or video screen
- On-site or virtual interview with hiring manager and team members
- Final interview with the director or VP
Key Assessment Areas:
- Technical skills in programmatic advertising and data analysis
- Communication and presentation skills
- Problem-solving skills
- Customer focus and empathy
Application Tips:
- Highlight relevant experience with programmatic advertising and customer success
- Tailor your resume and cover letter to emphasize skills and experiences that match the job requirements
- Prepare for behavioral interview questions that focus on problem-solving, customer service, and teamwork
ATS Keywords: Programmatic Advertising, Customer Success, Data Analysis, Customer Engagement, Problem Solving, Communication, Amazon Ads
ASSUMPTION: The application process for this role is likely to be competitive, so it's important to tailor your application materials and prepare thoroughly for interviews.
🛠️ Tools & Technologies
- Amazon Advertising Platform (Amazon DSP)
- Data analysis tools (e.g., Excel, SQL, Tableau)
- Project management tools (e.g., Asana, JIRA)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
ASSUMPTION: Familiarity with Amazon's advertising products and relevant data analysis tools is essential for this role.
👔 Cultural Fit Considerations
Company Values:
- Customer Obsessed
- Invent and Simplify
- Learn and Be Curious
- Hire and Develop the Best
- Insist on the Highest Standards
- Think Big
- Bias for Action
- Frugality
- Ownership
Work Style:
- Fast-paced and dynamic
- Collaborative and team-oriented
- Data-driven and analytical
- Customer-centric
Self-Assessment Questions:
- How do you stay organized and manage multiple priorities in a fast-paced environment?
- Can you provide an example of a time when you had to learn a new tool or technology to accomplish a task?
- How do you approach working with difficult customers or stakeholders?
ASSUMPTION: Amazon values employees who are customer-obsessed, innovative, and data-driven. Successful candidates will be able to thrive in a fast-paced, collaborative work environment.
⚠️ Potential Challenges
- Managing a high volume of customer interactions and maintaining strong customer satisfaction
- Keeping up with the latest trends and developments in programmatic advertising
- Balancing customer needs with internal priorities and constraints
- Working with diverse customer bases, each with unique needs and expectations
ASSUMPTION: This role presents unique challenges that require strong communication, problem-solving, and customer service skills.
📈 Similar Roles Comparison
- Compared to other programmatic advertising roles, this role places a greater emphasis on customer success and engagement
- Unlike other roles in the industry, this role offers the opportunity to work with a wide range of enterprise customers and drive innovation in programmatic advertising
- Career progression in this role could lead to senior roles within Amazon Ads or other Amazon divisions, rather than moving to a different company
ASSUMPTION: This role offers unique opportunities and challenges compared to similar roles in the industry.
📝 Sample Projects
- Developing and delivering a customized onboarding plan for a new enterprise customer
- Analyzing customer data to identify trends and opportunities for optimization
- Collaborating with cross-functional teams to improve Amazon DSP features based on customer feedback
ASSUMPTION: These sample projects illustrate the range of responsibilities and opportunities for innovation in this role.
❓ Key Questions to Ask During Interview
- How does this role fit into the overall strategy of Amazon Ads?
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does Amazon support the professional development and growth of its employees in this role?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Amazon measure success in this role, and what are the key performance indicators?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and helps you make an informed decision about the opportunity.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience with programmatic advertising and customer success
- Prepare for behavioral interview questions that focus on problem-solving, customer service, and teamwork
- Research Amazon's company culture and values to demonstrate your fit for the role
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
