📌 Core Information
🔹 Job Title: Programmatic Solutions Analyst, Programmatic Solutions Consultants - FR
🔹 Company: Amazon
🔹 Location: Clichy, Île-de-France, France
🔹 Job Type: On-site
🔹 Category: Advertising & Marketing
🔹 Date Posted: 2025-05-21
🔹 Experience Level: Mid-level (2-5 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing the end-to-end experience of enterprise customers using Amazon's programmatic advertising DSP
- Developing customer expertise in Amazon's programmatic advertising platform
- Collaborating with programmatic traders, internal sales, product, and support teams to address customer needs
- Providing services such as onboarding, trade desk support plans, feature training, and continuous product usage consultation
- Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations
ASSUMPTION: This role requires a strong understanding of programmatic advertising and excellent customer-facing skills. The ideal candidate will have experience in advertising technology and a passion for driving customer success.
📋 Key Responsibilities
✅ Manage the relationship with programmatic traders, providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices
✅ Analyze and interpret data to identify improvement areas, root causes, and formulate enablement and adoption recommendations
✅ Drive the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams
✅ Define and improve processes and tools for the Programmatic Solutions Consultant team to better serve customers
ASSUMPTION: The role involves a mix of customer-facing and internal collaboration, requiring strong communication, problem-solving, and data analysis skills.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Advertising, Business, or a related field
Experience: 2-5 years of experience in advertising technology, programmatic advertising, or a related field
Required Skills:
- Proven experience in programmatic advertising and customer support
- Strong data analysis skills and ability to interpret data to drive decision-making
- Excellent communication and collaboration skills
- Fluency in English and French
Preferred Skills:
- Experience with Amazon's advertising platform or similar ad tech platforms
- Knowledge of SQL or other data querying languages
- Experience with customer relationship management (CRM) software
ASSUMPTION: The ideal candidate will have a strong background in programmatic advertising and customer support, with a proven track record of driving customer success through data-driven insights and excellent communication skills.
💰 Compensation & Benefits
Salary Range: €45,000 - €60,000 per year (based on industry standards for mid-level programmatic advertising roles in France)
Benefits:
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Generous vacation and holiday time
- On-site cafeteria and fitness center
- Employee discounts on Amazon products
Working Hours: Full-time (40 hours per week), with flexible work arrangements available
ASSUMPTION: The salary range is an estimate based on industry standards for mid-level programmatic advertising roles in France. Actual compensation may vary based on experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Amazon operates in the competitive e-commerce and technology sectors, with a focus on innovation and customer experience.
Company Size: Amazon is a large, multinational corporation with over 1.3 million employees worldwide. This size allows for extensive resources and opportunities for career growth.
Founded: Amazon was founded in 1994 by Jeff Bezos and is headquartered in Seattle, Washington, USA. The company has since expanded its operations globally, including a significant presence in France.
Company Description:
- Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
- The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
- Amazon embraces new ways of doing things, makes decisions quickly, and is not afraid to fail.
Company Specialties:
- E-commerce and online retail
- Cloud computing and infrastructure (Amazon Web Services)
- Digital content and streaming (Amazon Prime, Amazon Music, Amazon Video)
- Artificial intelligence and machine learning (Alexa, Amazon Go, Amazon Fresh)
Company Website: https://www.aboutamazon.com/
ASSUMPTION: Working at Amazon offers exposure to cutting-edge technology, a dynamic work environment, and opportunities for professional growth and development.
📊 Role Analysis
Career Level: This role is at the mid-level (2-5 years) experience level, with opportunities for growth and advancement within the organization.
Reporting Structure: The Programmatic Solutions Analyst will report directly to the Programmatic Solutions Consultant Manager or a similar role within the Amazon Ads organization.
Work Arrangement: This role is on-site, with the possibility of flexible work arrangements and remote work for qualified candidates.
Growth Opportunities:
- Progression to senior roles within the Programmatic Solutions Consultant team or related teams within Amazon Ads
- Transition to other roles within Amazon, such as product management, sales, or customer success
- Development of expertise in programmatic advertising and related technologies
ASSUMPTION: This role offers a clear path for career progression and the opportunity to work with and learn from experienced professionals in the programmatic advertising industry.
🌍 Location & Work Environment
Office Type: Amazon's Clichy office is a modern, collaborative workspace with on-site amenities such as a cafeteria, fitness center, and employee lounge areas.
Office Location(s): 38 Avenue du Général de Gaulle, 92110 Clichy, France
Geographic Context:
- Clichy is a suburb of Paris, located approximately 10 kilometers northwest of the city center
- The area is well-connected by public transportation, with easy access to the Paris Métro and RER train networks
- Clichy offers a mix of urban and suburban living, with a variety of housing options and nearby amenities
Work Schedule: The standard workweek is Monday through Friday, with core hours of 9:00 AM to 6:00 PM. Flexible work arrangements may be available for qualified candidates.
ASSUMPTION: Working in Clichy offers a balance between urban and suburban living, with easy access to Paris and its amenities, while maintaining a more relaxed pace of life compared to the city center.
💼 Interview & Application Insights
Typical Process:
- Online application submission through the Amazon Jobs portal
- Phone or video screen with a member of the Amazon Ads recruitment team
- Technical assessment or case study, depending on the role
- On-site or virtual interview with the hiring manager and team members
- Final round interviews with senior leaders or stakeholders
- Background check and offer extension
Key Assessment Areas:
- Technical expertise in programmatic advertising and related technologies
- Customer-facing skills and ability to build strong customer relationships
- Data analysis and problem-solving skills
- Communication and collaboration skills, both written and verbal
- Adaptability and ability to work in a dynamic, fast-paced environment
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Demonstrate your understanding of programmatic advertising and Amazon's advertising platform
- Showcase your customer-facing experience and ability to drive customer success
- Prepare for behavioral interview questions that focus on problem-solving, communication, and collaboration skills
ATS Keywords: Programmatic Advertising, Customer Support, Data Analysis, Customer Success, Advertising Technology, Customer Engagement, Customer Relationship Management, CRM, SQL, Amazon Ads, Amazon DSP
ASSUMPTION: The application process for this role may vary depending on the specific needs of the hiring team and the current state of the Amazon Ads organization. Applicants should be prepared to demonstrate their skills and experiences through various assessment methods.
🛠️ Tools & Technologies
- Amazon Demand Side Platform (DSP)
- Amazon Advertising Platform (AAP)
- Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot)
- Data analysis and visualization tools (e.g., Excel, Tableau, Power BI)
- Collaboration and communication tools (e.g., Microsoft Office Suite, Google Workspace, Slack)
ASSUMPTION: The tools and technologies listed are subject to change based on the specific needs of the role and the Amazon Ads organization. Applicants should be prepared to work with a variety of tools and technologies to drive customer success.
👔 Cultural Fit Considerations
Company Values:
- Customer Obsession: We start with the customer and work backwards
- Ownership: We are owners. We are proactive. We take ownership of our actions and their outcomes.
- Invent and Simplify: We are curious. We experiment. We simplify.
- Learn and Be Curious: We are never done learning and always curious. We dig deep into the details.
- Hire and Develop the Best: We raise the bar on the quality of each hire and every aspect of diversity. We develop our people and find ways to leap together.
- Insist on the Highest Standards: Leaders have relentlessly high standards, seeing things through, and are deeply committed to doing it right, especially when no one is looking.
- Bias for Action: Speed matters in business. Many decisions and actions are reversible and do not need extensive study or formal approvals. We encourage employees to act with urgency and be decisive.
- Frugality: We strive to be frugal in our actions, creatively eliminating wasteful expenditures.
- Earn Trust: We earn trust by communicating openly, being honest, and having each other's backs in a crisis.
- Dive Deep: We work with customers to understand their business and deliver results.
Work Style:
- Customer-centric: Amazon is obsessed with delivering the best customer experience possible
- Fast-paced: Amazon operates in a dynamic, fast-changing environment, requiring employees to be adaptable and responsive
- Collaborative: Amazon values teamwork and cross-functional collaboration to drive success
- Data-driven: Amazon uses data to inform decision-making and drive continuous improvement
- Innovative: Amazon encourages employees to think creatively and challenge the status quo
Self-Assessment Questions:
- How do you demonstrate customer obsession in your daily work?
- Can you provide an example of a time when you took ownership of a project or situation, and what was the outcome?
- How do you approach learning and staying curious in your role?
ASSUMPTION: Amazon's company culture emphasizes customer obsession, ownership, innovation, and continuous learning. Applicants should be prepared to demonstrate their alignment with these values and work style preferences.
⚠️ Potential Challenges
- Managing customer expectations and ensuring customer satisfaction in a dynamic, fast-paced environment
- Balancing multiple priorities and projects simultaneously, often with tight deadlines
- Working with a diverse range of customers, each with unique needs and preferences
- Keeping up-to-date with the latest trends and best practices in programmatic advertising and related technologies
- Navigating a large, complex organization with multiple teams and stakeholders
ASSUMPTION: The Programmatic Solutions Analyst role presents unique challenges and opportunities for growth and development. Applicants should be prepared to tackle these challenges head-on and leverage them as opportunities to drive customer success and advance their careers.
📈 Similar Roles Comparison
- Programmatic Trading Desk Manager: Focuses on managing and growing relationships with programmatic trading desks, while this role focuses on enterprise customers
- Programmatic Advertising Specialist: This role requires a broader understanding of programmatic advertising and may involve more technical aspects, while this role emphasizes customer-facing skills and strategic consulting
- Customer Success Manager: Both roles focus on driving customer success, but this role is specific to programmatic advertising and may involve more technical aspects
ASSUMPTION: Each role within Amazon Ads offers unique opportunities and challenges, requiring applicants to carefully consider their skills, experiences, and career goals when applying for a specific role.
📝 Sample Projects
- Developing and implementing a customer onboarding process for new traders using Amazon DSP
- Creating and delivering training sessions on new product features and best practices for programmatic advertising
- Conducting a comprehensive analysis of a customer's programmatic advertising strategy and providing data-driven recommendations for optimization
ASSUMPTION: The sample projects listed are intended to provide applicants with an idea of the types of tasks and responsibilities they may encounter in this role. Actual projects may vary based on the specific needs of the customer and the Amazon Ads organization.
❓ Key Questions to Ask During Interview
- Can you describe the typical day-to-day responsibilities of a Programmatic Solutions Analyst in this role?
- How does this role collaborate with other teams within Amazon Ads, such as sales, product, and support?
- What are the most challenging aspects of this role, and how can I best prepare to tackle them?
- How does Amazon support the professional development and growth of its employees in this role?
- Can you provide an example of a time when you had to balance multiple customer needs and priorities, and how did you approach it?
ASSUMPTION: Applicants should use the interview process to gain a deeper understanding of the role, the team, and the company, and to demonstrate their fit for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare for behavioral interview questions that focus on problem-solving, communication, and collaboration skills
- Research Amazon's advertising platform and programmatic advertising best practices to demonstrate your knowledge and enthusiasm for the role
- Follow up with the hiring manager or recruiter within one week of your interview to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
