📌 Core Information
🔹 Job Title: Programmatic Solutions Analyst, Programmatic Solutions Consultants - UK
🔹 Company: Amazon
🔹 Location: London, England
🔹 Job Type: On-site
🔹 Category: Advertising & Marketing
🔹 Date Posted: May 6, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing the end-to-end experience of enterprise customers using Amazon's programmatic advertising DSP
- Providing customer support, training, and optimization recommendations
- Collaborating with internal teams and customers to drive product evolution
- Defining and improving processes and tools for the Programmatic Solutions Consultant team
ASSUMPTION: This role requires a strong understanding of programmatic advertising, customer support, and data analysis. It also demands excellent communication and problem-solving skills.
📋 Key Responsibilities
✅ Own the relationship with programmatic traders, providing services such as onboarding, trade desk support plans, feature training, and continuous product usage consultation
✅ Analyze and interpret data to identify improvement areas, root causes, and formulate enablement and adoption recommendations
✅ Drive the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams
✅ Define and improve processes and tools for the Programmatic Solutions Consultant team to better serve customers
ASSUMPTION: This role involves a mix of customer-facing tasks, data analysis, and internal collaboration. It requires a proactive approach to problem-solving and a customer-centric mindset.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Marketing, Business, or a technical discipline)
Experience: 2-5 years of experience in advertising technology, programmatic advertising, or a related field
Required Skills:
- Proven experience in programmatic advertising and customer support
- Strong data analysis skills, with the ability to interpret and communicate insights
- Excellent communication and presentation skills, with the ability to speak to customers with passion, authority, empathy, and clarity
- Proven ability to work collaboratively with cross-functional teams
- Strong problem-solving skills and a customer-centric mindset
Preferred Skills:
- Experience with Amazon's programmatic advertising DSP
- Familiarity with advertising industry trends and best practices
ASSUMPTION: While a degree in a related field is preferred, relevant experience and a strong portfolio may be considered in lieu of a degree.
💰 Compensation & Benefits
Salary Range: £45,000 - £65,000 per year (based on industry standards for the role, experience level, and location)
Benefits:
- Competitive benefits package, including health, dental, and vision insurance
- Retirement savings plan with company match
- Generous paid time off and holiday schedule
- On-site amenities and employee discounts
Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:30 PM (with flexibility for occasional remote work)
ASSUMPTION: The salary range provided is an estimate based on industry standards for the role, experience level, and location. Actual compensation may vary based on factors such as skills, experience, and internal equity.
📌 Applicant Insights
🔍 Company Context
Industry: Amazon is a multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence. The company's advertising division, Amazon Ads, is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs.
Company Size: Amazon is a large company with over 10,000 employees in the UK alone. This size offers opportunities for career growth and exposure to diverse teams and projects.
Founded: Amazon was founded in 1994 by Jeff Bezos and is headquartered in Seattle, Washington, USA. The company has since expanded its operations globally, with offices in numerous countries, including the UK.
Company Description:
- Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
- The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
- Amazon embraces new ways of doing things, makes decisions quickly, and is not afraid to fail.
Company Specialties:
- E-commerce
- Cloud computing
- Digital streaming
- Artificial intelligence
- Advertising
Company Website: Amazon.com
ASSUMPTION: Amazon's size and global presence offer unique opportunities for professional growth and exposure to diverse projects and teams.
📊 Role Analysis
Career Level: This role is at the mid-level career stage, requiring a balance of technical expertise and customer-facing skills.
Reporting Structure: The Programmatic Solutions Analyst will report directly to the Programmatic Solutions Consultant Manager.
Work Arrangement: This role is primarily on-site, with some flexibility for remote work as needed.
Growth Opportunities:
- Potential career progression into senior roles within the Programmatic Solutions Consultant team or related teams
- Opportunities to work on high-impact projects and collaborate with cross-functional teams
- Access to Amazon's extensive training and development resources
ASSUMPTION: This role offers opportunities for career growth and skill development within Amazon's advertising division.
🌍 Location & Work Environment
Office Type: Amazon's London office is a modern, collaborative workspace with on-site amenities and employee discounts.
Office Location(s): The role is based in Amazon's London office, with the possibility of occasional remote work.
Geographic Context:
- London is a major global city with a vibrant tech industry and a large talent pool.
- The city offers a high quality of life, with numerous cultural attractions, restaurants, and entertainment options.
- London has a temperate maritime climate, with mild winters and warm summers.
Work Schedule: The role follows a standard Monday-Friday workweek, with core hours from 9:00 AM to 5:30 PM. Some flexibility is available for remote work as needed.
ASSUMPTION: The London office provides a dynamic and collaborative work environment, with easy access to public transportation and nearby amenities.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- On-site or virtual interview with the hiring team
- Final round interview with senior leadership
Key Assessment Areas:
- Technical expertise in programmatic advertising and data analysis
- Customer-facing skills and ability to communicate effectively
- Problem-solving skills and ability to work collaboratively with cross-functional teams
- Alignment with Amazon's leadership principles and company culture
Application Tips:
- Highlight relevant experience and skills in your resume, with a focus on programmatic advertising and customer support
- Tailor your cover letter to demonstrate your understanding of the role and your fit with Amazon's company culture
- Prepare for behavioral and situational interview questions that assess your problem-solving skills and customer-centric mindset
ATS Keywords: Programmatic advertising, customer support, data analysis, customer-centric, problem-solving, collaboration, Amazon DSP, advertising technology
ASSUMPTION: The interview process will focus on assessing your technical skills, customer-facing abilities, and cultural fit with Amazon.
🛠️ Tools & Technologies
- Amazon's programmatic advertising DSP
- Data analysis tools (e.g., Excel, Google Analytics)
- Collaboration tools (e.g., Microsoft Office Suite, Slack, Zoom)
- Customer relationship management (CRM) software (e.g., Salesforce, HubSpot)
ASSUMPTION: This role requires proficiency in Amazon's programmatic advertising DSP and relevant data analysis tools. Familiarity with collaboration and CRM software is also beneficial.
👔 Cultural Fit Considerations
Company Values:
- Customer obsession
- Invent and simplify
- Bias for action
- Frugality
- Long-term thinking
Work Style:
- Fast-paced and dynamic work environment
- Collaborative and cross-functional teamwork
- Data-driven decision-making
- Focus on customer-centric solutions
Self-Assessment Questions:
- Do you have a strong passion for customer support and a customer-centric mindset?
- Are you comfortable working in a fast-paced, dynamic environment and making data-driven decisions?
- Do you have strong communication and presentation skills, with the ability to speak to customers with passion, authority, empathy, and clarity?
ASSUMPTION: Amazon's company culture values customer obsession, innovation, and a bias for action. Successful candidates will demonstrate a strong fit with these values and a customer-centric mindset.
⚠️ Potential Challenges
- The role may require occasional work outside of standard business hours to support customers in different time zones
- The fast-paced nature of the role may present challenges in balancing multiple priorities and meeting tight deadlines
- Working with a diverse range of customers may require adaptability and cultural sensitivity
- The role may involve occasional travel to attend customer meetings or industry events
ASSUMPTION: These challenges can be managed effectively with strong time management skills, adaptability, and a customer-centric mindset.
📈 Similar Roles Comparison
- Compared to related roles in advertising agencies or media companies, this role offers the opportunity to work directly with customers and drive product evolution within a large tech company
- Industry-specific context: The programmatic advertising industry is rapidly evolving, with new technologies and best practices emerging regularly. This role offers the opportunity to stay at the forefront of these developments
- Career path comparison: This role offers opportunities for career progression within Amazon's advertising division or related teams
ASSUMPTION: This role offers unique opportunities for career growth and skill development within Amazon's advertising division.
📝 Sample Projects
- Developing and delivering a training program for new programmatic traders on Amazon's DSP
- Conducting a deep dive analysis of customer campaign performance and providing data-driven optimization recommendations
- Collaborating with internal teams to gather customer feedback and inform the development of new product features
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for the Programmatic Solutions Analyst role.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of the role, and how can I best prepare for them?
- How does this role fit into the broader organization and contribute to Amazon's advertising division's goals?
- What opportunities are there for career growth and skill development within this role and the broader organization?
- How does Amazon support work-life balance for employees in this role?
- What are the most important qualities and skills for success in this role, according to the hiring manager?
ASSUMPTION: Asking these questions demonstrates your interest in the role and commitment to understanding the work environment and opportunities for growth.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your relevant experience and skills in programmatic advertising, customer support, and data analysis
- Write a cover letter that demonstrates your understanding of the role and your fit with Amazon's company culture
- Prepare for behavioral and situational interview questions that assess your problem-solving skills and customer-centric mindset
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
