π Core Information
πΉ Job Title: Programmatic Solutions Consultant, Amazon Advertising
πΉ Company: Amazon
πΉ Location: Sydney, New South Wales, Australia
πΉ Job Type: On-site
πΉ Category: Advertising & Marketing
πΉ Date Posted: May 6, 2025
πΉ Experience Level: 2-5 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Managing the end-to-end experience of enterprise customers using Amazon's demand-side platform (DSP)
- Driving customer success by developing expertise in Amazon's programmatic advertising solutions
- Collaborating with internal teams to address customer needs and improve Amazon's DSP
- Providing training, support, and best practices to programmatic trading desks
- Analyzing data to identify improvement areas and formulate recommendations
ASSUMPTION: This role requires a strong understanding of programmatic advertising and excellent customer engagement skills. The ideal candidate will be comfortable working with data and have experience in advertising technology.
π Key Responsibilities
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Own the relationship with programmatic trading desk managers, engaging with multiple organizational levels to understand business objectives
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Provide onboarding, trade desk support plans, feature training, and continuous product usage consultation
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Analyze and interpret data to identify improvement areas, root causes, and formulate enablement and adoption recommendations
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Drive the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating with cross-functional Amazon teams
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Define and improve processes and tools for the Programmatic Solutions Consultant team to better serve customers
ASSUMPTION: This role involves a mix of customer-facing activities, data analysis, and internal collaboration. Strong communication and problem-solving skills are essential for success in this position.
π― Required Qualifications
Education: Bachelor's degree in Business, Marketing, Advertising, or a related field
Experience: 2-5 years of experience in advertising technology, programmatic advertising, or a related field
Required Skills:
- Proven experience in programmatic advertising and advertising technology
- Strong data analysis skills and experience working with data-driven insights
- Excellent communication and presentation skills
- Ability to build and maintain strong customer relationships
- Proven problem-solving skills and ability to work independently
Preferred Skills:
- Experience with Amazon's DSP or other demand-side platforms
- Familiarity with advertising industry trends and best practices
- Ability to speak and write in multiple languages
ASSUMPTION: While experience with Amazon's DSP is not required, it would be beneficial for candidates to have experience with other demand-side platforms or similar advertising technologies.
π° Compensation & Benefits
Salary Range: AU$90,000 - AU$120,000 per annum (based on industry standards for similar roles in Sydney)
Benefits:
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with company match
- Generous paid time off and holiday schedule
- On-site amenities and services
- Tuition reimbursement and professional development opportunities
Working Hours: Full-time, Monday-Friday, with some flexibility for occasional remote work
ASSUMPTION: Salary range is estimated based on industry standards for similar roles in Sydney. Actual salary may vary depending on experience and qualifications.
π Applicant Insights
π Company Context
Industry: E-commerce and Retail
Company Size: 10,000+ employees (Global), with a decentralized structure that allows for agility and innovation
Founded: 1994, with headquarters in Seattle, Washington, USA
Company Description:
- Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking
- The company offers a wide range of products and services, including e-commerce, cloud computing, digital streaming, and artificial intelligence
- Amazon is known for its innovative culture, which encourages experimentation and continuous learning
Company Specialties:
- E-commerce platform and services
- Cloud computing and infrastructure services (Amazon Web Services)
- Digital content and streaming services (Amazon Prime Video, Twitch, IMDb TV, Amazon Music)
- Artificial intelligence and machine learning technologies (Alexa, Amazon Go, Amazon Robotics)
Company Website: https://www.amazon.com/
ASSUMPTION: Amazon's size and decentralized structure provide opportunities for career growth and exposure to diverse projects and teams.
π Role Analysis
Career Level: Mid-level, with opportunities for growth into senior roles or specialized areas
Reporting Structure: This role reports to the Programmatic Solutions Consultant Manager and works closely with internal teams, such as product, sales, and support
Work Arrangement: On-site, with some flexibility for remote work as needed
Growth Opportunities:
- Progression into senior roles, such as Senior Programmatic Solutions Consultant or Programmatic Solutions Consultant Manager
- Specialization in specific areas, such as product beta participation or customer training
- Transition into other roles within Amazon Ads or related teams
ASSUMPTION: This role offers opportunities for career growth and development within Amazon's advertising division and the broader organization.
π Location & Work Environment
Office Type: Modern, collaborative workspaces with on-site amenities and services
Office Location(s): Sydney, New South Wales, Australia
Geographic Context:
- Sydney is a major global city with a thriving tech industry and a high cost of living
- The city offers a diverse range of cultural, recreational, and entertainment options
- Sydney has a temperate climate, with mild winters and warm summers
Work Schedule: Full-time, Monday-Friday, with some flexibility for occasional remote work
ASSUMPTION: Sydney's vibrant tech industry and high cost of living may attract candidates seeking international experience and career growth opportunities.
πΌ Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening with the hiring manager
- On-site or virtual interview with the hiring team
- Final interview with the Programmatic Solutions Consultant Manager
Key Assessment Areas:
- Technical knowledge of programmatic advertising and advertising technology
- Data analysis and problem-solving skills
- Communication and presentation skills
- Customer engagement and relationship-building abilities
Application Tips:
- Highlight relevant experience with programmatic advertising, advertising technology, and data analysis
- Tailor your resume and cover letter to emphasize skills and experiences relevant to this role
- Prepare examples of how you have driven customer success and improved advertising performance using data-driven insights
ATS Keywords: Programmatic Advertising, Demand-Side Platform, Customer Engagement, Data Analysis, Advertising Technology, Customer Success, Product Beta Participation, Customer Training
ASSUMPTION: Amazon's application process may involve multiple interviews and assessments to ensure the best fit for both the candidate and the company.
π οΈ Tools & Technologies
- Amazon's demand-side platform (DSP)
- Data analysis and visualization tools (e.g., Excel, Tableau, Power BI)
- Customer relationship management (CRM) software (e.g., Salesforce, HubSpot)
- Project management and collaboration tools (e.g., Asana, Trello, Microsoft Project)
ASSUMPTION: Familiarity with Amazon's DSP and other relevant tools and technologies is beneficial but not required for this role.
π Cultural Fit Considerations
Company Values:
- Customer obsession
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Work Style:
- Fast-paced and dynamic, with a focus on innovation and continuous learning
- Collaborative and team-oriented, with a strong emphasis on customer engagement
- Data-driven and analytical, with a focus on using data to inform decision-making
Self-Assessment Questions:
- Do you have a passion for understanding and addressing customer needs?
- Are you comfortable working in a fast-paced, dynamic environment?
- Do you have strong data analysis skills and the ability to use data to inform decision-making?
ASSUMPTION: Amazon's culture values innovation, customer obsession, and data-driven decision-making. Candidates should be comfortable working in a fast-paced, dynamic environment and have a strong customer focus.
β οΈ Potential Challenges
- Managing multiple customer relationships and priorities simultaneously
- Keeping up with the fast-paced nature of the advertising industry and Amazon's continuous innovation
- Working with large datasets and complex data analysis tasks
- Occasional travel requirements for customer meetings and events
ASSUMPTION: This role may present challenges related to managing multiple customer relationships, keeping up with industry trends, and working with large datasets. Candidates should be comfortable with these potential challenges and have strong problem-solving skills.
π Similar Roles Comparison
- Compared to other programmatic solutions consultant roles, this position offers opportunities to work with a large, global e-commerce company and its extensive advertising platform
- Amazon's focus on innovation and customer obsession sets it apart from other companies in the industry
- Career progression in this role may lead to senior roles or specialized areas within Amazon Ads or related teams
ASSUMPTION: This role offers unique opportunities for career growth and development within Amazon's advertising division and the broader organization.
π Sample Projects
- Developing and delivering a customized onboarding plan for a new programmatic trading desk customer
- Analyzing customer data to identify optimization opportunities and driving campaign performance improvements
- Collaborating with internal teams to gather customer feedback and inform product beta participation
ASSUMPTION: These sample projects illustrate the range of responsibilities and skills required for this role, including customer engagement, data analysis, and internal collaboration.
β Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does Amazon support the professional development and growth of its employees?
- What opportunities are there for collaboration and knowledge-sharing with other teams within Amazon Ads?
- How does Amazon measure the success of its programmatic solutions consultants, and what key performance indicators (KPIs) are used?
- What is the typical career path for a programmatic solutions consultant at Amazon?
ASSUMPTION: These interview questions are designed to help candidates better understand the role, the company culture, and the opportunities for growth and development.
π Next Steps for Applicants
To apply for this position:
- Submit your application through the Amazon Jobs website
- Tailor your resume and cover letter to emphasize skills and experiences relevant to this role, such as programmatic advertising, advertising technology, and data analysis
- Prepare examples of how you have driven customer success and improved advertising performance using data-driven insights
- If selected for an interview, be prepared to discuss your relevant experience and demonstrate your problem-solving skills through case studies or other exercises
- Follow up with the hiring manager within one week of your interview to reiterate your interest in the position and address any remaining questions
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.