📌 Core Information
🔹 Job Title: Project Manager, Account Operations
🔹 Company: Morning Brew Inc.
🔹 Location: New York, NY
🔹 Job Type: Full-time
🔹 Category: Media & Publishing
🔹 Date Posted: April 14, 2025
🔹 Experience Level: 2-4 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing cross-platform partnerships with clients
- Collaborating with cross-functional teams
- Delivering branded content from development to delivery
- Budgeting and timeline development
- Managing all aspects of production post-sale
ASSUMPTION: This role requires a balance of tactical and strategic thinking, with a strong focus on project management and client relationships.
📋 Key Responsibilities
✅ Plan, organize, and manage both client and in-house projects from start to finish
✅ Collaborate with Pre-Sale Marketing Teams, Sales, Account Manager & Post-Sale Creative Studios to ensure projects are developed and delivered on time, in scope, and within budget
✅ Partner with Account Managers on complex top-tier partnerships and independently manage mid-tier partnerships
✅ Co-Lead client calls and provide white glove client service to ensure client retention
✅ Create production timelines for assigned campaigns and communicate with internal teams in both written and verbal scenarios, following up with next steps, and tackling client challenges with positivity
✅ Produce best-in-class content with the client’s objectives in mind and act as an interpreter of client feedback
✅ Acts as production manager on set for all planned productions
✅ Route third party invoices to Accounts Payable for processing & record actualized costs in master budget tracker, upload and log all campaign expenses
✅ Update and maintain team trackers, indexes, and other shared team docs
✅ Work closely with the team to improve workflows and processes and communicate them to the organization
✅ Recommend cost-effective strategies and production efficiencies in pre-sale
ASSUMPTION: This role involves a high degree of multitasking and requires strong organizational skills to manage multiple projects and internal work relationships.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field
Experience: 2-4 years of project management experience in media, preferably in a digital or creative environment
Required Skills:
- Excellent organizational and communication skills
- Detail-oriented and collaborative approach
- Strong management and leadership qualities
- Passionate about Morning Brew and the work they do
Preferred Skills:
- Experience working with multiple client categories
- Video, audio, custom content production experience
- Familiarity with Google Drive, Keynote, Sheets, and project management software like Monday.com
- Graphic design experience
- Experience in branded content production
ASSUMPTION: While a Bachelor's degree is required, relevant experience and skills may be considered more important for this role.
💰 Compensation & Benefits
Salary Range: $85,000 - $90,000 USD per year
Benefits:
- 401(k) employer match
- Premium health, vision, and dental plans
- Mental health benefits
- Extra help when you need it
- Family planning
- Employee Resource Groups
- Gym and workout class reimbursements
- Annual learning credit
Working Hours: Full-time, 40 hours per week
ASSUMPTION: The salary range provided is based on industry standards for a Project Manager role in the Media & Publishing industry in New York, NY.
📌 Applicant Insights
🔍 Company Context
Industry: Morning Brew Inc. operates in the Online Audio and Video Media industry, focusing on business news and insights.
Company Size: Morning Brew Inc. has 51-200 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: Morning Brew Inc. was founded in 2015, making it a relatively young and fast-growing company.
Company Description:
- Morning Brew is redefining business media with content that's approachable, digestible, and entertaining
- The company reaches millions of future and current business leaders across newsletters, social media, and more
- Morning Brew is committed to fostering a transparently inclusive workplace environment
Company Specialties:
- Business
- Finance
- Startups
- News
- Technology
- Markets
- Media
Company Website: www.morningbrew.com
ASSUMPTION: Morning Brew Inc. is a dynamic and growing company with a strong focus on innovation and employee development.
📊 Role Analysis
Career Level: This role is at the mid-level career stage, offering opportunities for growth and advancement within the company.
Reporting Structure: The Project Manager, Account Operations reports directly to the Account Operations team and collaborates with various cross-functional teams.
Work Arrangement: This role is on-site, with the opportunity to work from the company's headquarters in New York, NY.
Growth Opportunities:
- Advancement to senior project management roles or leadership positions within the company
- Expanding skills and expertise in media and project management
- Potential to work on high-profile client projects and contribute to the company's growth
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to learn and develop within a dynamic and growing company.
🌍 Location & Work Environment
Office Type: Morning Brew Inc. has a two-story office space in NYC’s Flatiron District, providing a modern and collaborative work environment.
Office Location(s): 22 W 19th Street, New York, New York 10011, US
Geographic Context:
- The Flatiron District is a vibrant and trendy neighborhood in Manhattan, offering a mix of residential, commercial, and retail spaces
- The area is known for its historic architecture, including the iconic Flatiron Building
- Morning Brew Inc. is located near various public transportation options, making it easily accessible
Work Schedule: Full-time, with core hours from 9:00 AM to 5:00 PM, Monday through Friday
ASSUMPTION: The work environment at Morning Brew Inc. is collaborative, creative, and fast-paced, with a strong focus on teamwork and innovation.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the HR team
- In-person or virtual interview with the hiring manager and team members
- Final round interview with senior leadership
- Background check and offer extension
Key Assessment Areas:
- Problem-solving skills and ability to manage multiple projects
- Communication and collaboration skills
- Attention to detail and organizational skills
- Cultural fit and alignment with Morning Brew's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Demonstrate your understanding of Morning Brew's unique brand and content
- Prepare examples of your project management experience and how you've handled challenging client situations
- Show enthusiasm for Morning Brew's mission and values
ATS Keywords: Project Management, Media, Client Relationships, Cross-Functional Collaboration, Budgeting, Timeline Development, Production Management, Client Service, Communication Skills, Detail-Oriented, Leadership, Problem Solving, Creative Production, Organizational Skills, Team Player, Self-Starter
ASSUMPTION: The interview process at Morning Brew Inc. is designed to assess both technical skills and cultural fit, with a strong emphasis on problem-solving and communication abilities.
🛠️ Tools & Technologies
- Google Drive
- Keynote
- Sheets
- Monday.com (project management software)
- Video and audio production tools (e.g., Adobe Creative Suite, Final Cut Pro, Audacity)
ASSUMPTION: The tools and technologies required for this role are industry-standard and can be learned or improved upon with relevant experience and training.
👔 Cultural Fit Considerations
Company Values:
- Respectful Candor: Engaging in timely, constructive, and open discourse to create a more transparent and productive work environment
- Empathy: Establishing strong partnerships of trust with colleagues and partners by understanding each other's perspectives
- Inclusivity: Celebrating and welcoming people of diverse backgrounds and cultures to foster a more fulfilling work experience
Work Style:
- Collaborative and team-oriented
- Fast-paced and dynamic
- Focused on innovation and continuous improvement
- Results-driven and accountable
Self-Assessment Questions:
- How do you approach giving and receiving constructive feedback in a team environment?
- Can you describe a time when you had to manage a challenging client situation, and how did you handle it?
- How do you prioritize and manage multiple projects and deadlines simultaneously?
ASSUMPTION: Morning Brew Inc. values a diverse and inclusive work environment, with a strong emphasis on collaboration, innovation, and continuous improvement.
⚠️ Potential Challenges
- Managing multiple projects and client relationships simultaneously can be challenging and stressful
- Working in a fast-paced and dynamic environment may require adaptability and flexibility
- Dealing with client feedback and changes in project scope can be difficult and time-consuming
- The on-site work arrangement may require commuting to the company's headquarters in New York, NY
ASSUMPTION: The potential challenges of this role can be mitigated by strong organizational skills, effective time management, and a proactive approach to problem-solving.
📈 Similar Roles Comparison
- This role is similar to a Project Manager or Account Manager position in a media or publishing company, with a focus on client relationships and content production
- Unlike other roles, this position requires a strong understanding of both pre-sale and post-sale project management, as well as the ability to work with multiple client categories
- Career progression in this role may lead to senior project management or leadership positions within the company, offering opportunities for growth and advancement
ASSUMPTION: This role offers a unique blend of project management, client relationships, and content production, making it distinct from other similar positions in the industry.
📝 Sample Projects
- Managing a complex, multi-platform campaign for a top-tier client, including newsletter placements, podcast ads, editorial sponsorships, social, video, and on-site content
- Collaborating with the creative team to develop and produce a branded video series for a mid-tier client, ensuring the content aligns with their brand guidelines and objectives
- Working with the sales team to create and present a custom proposal for a potential client, including a detailed project timeline and budget
ASSUMPTION: The sample projects for this role are designed to showcase the candidate's ability to manage complex client relationships, collaborate with cross-functional teams, and deliver high-quality content that meets client objectives.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the Account Operations department?
- How does the company support the growth and development of its employees?
- What are the most challenging aspects of this role, and how can they be effectively managed?
- How does the company measure the success of its project managers, and what are the key performance indicators (KPIs) for this role?
- What opportunities are there for collaboration and innovation within the team and across the company?
ASSUMPTION: Asking insightful questions during the interview process demonstrates the candidate's interest in the role and the company, as well as their ability to think critically about the position and its requirements.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare examples of your project management experience and how you've handled challenging client situations
- Show enthusiasm for Morning Brew's mission and values
- Follow up with the hiring manager one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
