π Core Information
πΉ Job Title: Promotional Marketing Associate
πΉ Company: Polar Marketing
πΉ Location: Alameda, California, United States
πΉ Job Type: Full-Time
πΉ Category: Marketing Services
πΉ Date Posted: April 3, 2025
πΉ Experience Level: Entry-level (0-2 years)
π Job Overview
Key aspects of this role include:
- Executing dynamic promotional marketing campaigns to drive brand awareness and sales performance
- Building and nurturing customer relationships to foster brand loyalty and enhance engagement
- Collaborating with cross-functional teams to develop and implement promotional strategies
- Providing exceptional customer service and addressing customer inquiries promptly and professionally
ASSUMPTION: This role requires a strong focus on customer engagement and brand promotion, with a significant portion of work dedicated to direct customer interactions.
π Key Responsibilities
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Customer Relationship Management: Build and maintain strong relationships with potential and existing customers, ensuring brand loyalty and repeat business.
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Product Knowledge: Stay informed about the latest products, promotions, and services to provide customers with accurate, relevant information that aligns with their needs.
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Campaign Execution: Collaborate with the sales, customer service, and Promotional Marketing teams to develop and execute promotional strategies that drive sales performance and enhance brand visibility.
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Customer Service: Address customer inquiries, provide solutions to any issues or concerns, and ensure that each customer interaction reflects the company's high standards of service and care.
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Sales Management: Maintain accurate and up-to-date records of all sales transactions and conduct follow-ups to ensure customer satisfaction and repeat business.
ASSUMPTION: This role involves a mix of customer-facing and administrative tasks, requiring strong organizational skills and attention to detail.
π― Required Qualifications
Education: No specific education requirements mentioned, but a bachelor's degree in Marketing, Business, or a related field may be beneficial.
Experience: Prior experience in promotional marketing, customer service, sales, or a related field is preferred but not required. A positive attitude and willingness to learn are essential.
Required Skills:
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Ability to thrive in both team-oriented and independent work environments
- Passion for marketing, sales, and building brand awareness
- Proactive approach to promoting client products and services
- Flexibility to work evenings and weekends during peak promotional periods
Preferred Skills:
- Experience with CRM software and marketing automation tools
- Familiarity with promotional marketing strategies and best practices
- Bilingual or multilingual skills (English proficiency required)
ASSUMPTION: While not explicitly stated, proficiency in English is required for this role due to the customer-facing nature of the position.
π° Compensation & Benefits
Salary Range: $35,000 - $45,000 per year (based on industry standards for entry-level marketing roles in the Alameda, CA area)
Benefits:
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (vacation, sick, and holidays)
- Opportunities for career advancement within the growing company
Working Hours: Full-time position with a standard workweek of 40 hours, including flexibility to work evenings and weekends during peak promotional periods.
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level marketing roles in the Alameda, CA area. Actual compensation may vary based on individual qualifications and experience.
π Applicant Insights
π Company Context
Industry: Marketing Services
Company Size: Small (11-50 employees)
Founded: Not specified
Company Description: Polar Marketing excels in providing tailored marketing solutions that drive growth. They specialize in helping brands acquire new home and wireless customers through personalized engagement strategies.
Company Specialties: Not specified
Company Website:
www.polarmktg.com
ASSUMPTION: As a small marketing services company, Polar Marketing offers a collaborative and dynamic work environment with opportunities for growth and career advancement.
π Role Analysis
Career Level: Entry-level to mid-level
Reporting Structure: This role reports directly to the Promotional Marketing Manager.
Work Arrangement: On-site, with flexibility to work evenings and weekends during peak promotional periods.
Growth Opportunities:
- Opportunities for career advancement within the growing company
- Access to resources and training designed to support personal and professional growth
ASSUMPTION: This role provides a strong foundation for a career in promotional marketing, with opportunities for growth and advancement within the company.
π Location & Work Environment
Office Type: On-site, with a standard workweek of 40 hours
Office Location(s): Alameda, California
Geographic Context: Alameda is a small city located in the San Francisco Bay Area, offering a mix of urban and suburban living with easy access to outdoor activities and cultural attractions.
Work Schedule: Full-time position with a standard workweek of 40 hours, including flexibility to work evenings and weekends during peak promotional periods.
ASSUMPTION: The work environment at Polar Marketing is likely collaborative and dynamic, with a focus on teamwork and customer engagement.
πΌ Interview & Application Insights
Typical Process:
1. Online application submission
2. Phone or video screen with the HR department
3. In-person or virtual interview with the Promotional Marketing Manager
4. Final interview with key team members or stakeholders
Key Assessment Areas:
- Customer service skills and experience
- Communication and interpersonal skills
- Knowledge of promotional marketing strategies and best practices
- Ability to thrive in a fast-paced, dynamic work environment
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Be prepared to discuss specific examples of your customer service experience and promotional marketing initiatives
- Research Polar Marketing and their clients to demonstrate your interest in and understanding of the company and its mission
ATS Keywords: Promotional Marketing, Customer Service, Sales, Organizational Skills, Attention to Detail, Teamwork, Independent Work, Brand Awareness, Customer Engagement, Problem Solving, Communication, Flexibility, Proactive Approach, Relationship Building, Dynamic Campaign Execution, Sales Performance
ASSUMPTION: The application process for this role is likely to be competitive, with a focus on identifying candidates with strong customer service skills and a passion for promotional marketing.
π οΈ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Marketing automation tools (e.g., Marketo, Pardot)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Drive, Google Docs)
ASSUMPTION: As a small marketing services company, Polar Marketing may use a variety of tools and technologies to streamline their promotional marketing efforts and customer engagement strategies.
π Cultural Fit Considerations
Company Values: Not specified
Work Style:
- Collaborative and team-oriented
- Fast-paced and dynamic
- Customer-focused and results-driven
Self-Assessment Questions:
- How do you approach building and maintaining strong relationships with customers?
- Can you provide an example of a time when you successfully executed a promotional marketing campaign?
- How do you handle working in a fast-paced, dynamic work environment?
ASSUMPTION: As a small marketing services company, Polar Marketing values candidates who are collaborative, customer-focused, and results-driven, with a strong work ethic and a passion for promotional marketing.
β οΈ Potential Challenges
- Managing customer expectations and addressing concerns in a professional and timely manner
- Balancing multiple priorities and tasks in a fast-paced work environment
- Adapting to the unique needs and preferences of diverse customer segments
ASSUMPTION: This role may present challenges related to customer service, time management, and adaptability, requiring strong communication and organizational skills to succeed.
π Similar Roles Comparison
- Promotional Marketing Coordinator: This role is similar to the Promotional Marketing Associate, but may involve more administrative tasks and less direct customer interaction.
- Marketing Assistant: This role may involve a broader range of marketing responsibilities, including event planning, social media management, and content creation, in addition to promotional marketing.
- Customer Service Representative: This role focuses primarily on customer service and support, with less emphasis on promotional marketing and brand awareness.
ASSUMPTION: These roles share some similarities with the Promotional Marketing Associate, but each has its unique focus and responsibilities.
π Sample Projects
- Developing and executing a promotional marketing campaign for a new wireless service launch
- Creating targeted email marketing campaigns to promote seasonal product offerings
- Managing customer inquiries and concerns related to promotional offers and discounts
ASSUMPTION: These sample projects reflect the customer-facing and promotional marketing aspects of the Promotional Marketing Associate role.
β Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the Promotional Marketing department?
- How does the company support the professional growth and development of its employees?
- What are the most challenging aspects of this role, and how have previous associates approached them?
- How does the company measure the success of its promotional marketing campaigns, and what metrics are most important?
ASSUMPTION: These questions address key aspects of the role, the work environment, and the company culture, providing valuable insights for candidates considering this opportunity.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link:
https://polarmarketing.applytojob.com/apply/TmecumWfXU/Promotional-Marketing-Associate
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for your interview by researching Polar Marketing and their clients, and practicing your responses to common interview questions
- Follow up with the hiring manager after your interview to express your appreciation and reiterate your interest in the position
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.