📌 Core Information
🔹 Job Title: Public Relations Manager
🔹 Company: Four Seasons Hotels and Resorts
🔹 Location: Austin, Texas, United States
🔹 Job Type: Full-Time, On-Site
🔹 Category: Hospitality
🔹 Date Posted: May 14, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Generating awareness of the hotel's rooms, F&B, spa, retail, recreation, and seasonal activations
- Assisting in the development and execution of the annual public relations and marketing plan
- Managing social media platforms and monitoring traveler review websites
- Creating content for the hotel website and digital marketing campaigns
- Serving as the online spokesperson and representative of the hotel's voice and image
ASSUMPTION: This role requires a strong focus on local awareness and collaboration with the PR Director and Digital Marketing Manager.
📋 Key Responsibilities
✅ Manage and grow the hotel's social media presence
✅ Assist in the development and execution of the annual PR plan
✅ Create content for the hotel website and digital marketing campaigns
✅ Monitor and respond to traveler reviews and online communications
✅ Collaborate with the PR Director and Digital Marketing Manager on various projects
✅ Assist with video and photo content creation and management
✅ Maintain the hotel website and update digital marketing campaign assets
ASSUMPTION: This role may require working mornings, evenings, weekends, and holidays due to the hotel's 24/7 operation.
🎯 Required Qualifications
Education: College degree in a related field
Experience: 3-5 years in public relations or marketing with Four Seasons or another comparable organization
Required Skills:
- Strong writing and oral presentation skills
- Advanced media relations experience
- Intermediate/Advanced knowledge of Adobe Creative Suite
- Basic knowledge of journalism practices and broadcast production methods
- Intermediate to Advanced experience with photography and video capture and editing
- Strong attention to detail and time management skills
Preferred Skills:
- Experience with Four Seasons or another luxury hospitality brand
- Fluency in additional languages
ASSUMPTION: Candidates with experience in luxury hospitality or relevant language skills may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: $60,000 - $80,000 per year (based on industry standards for a Public Relations Manager with 3-5 years of experience in the hospitality industry in Austin, TX)
Benefits:
- Complimentary medical, dental, and vision insurance after 30 days
- Room night stays at Four Seasons Worldwide
- Employee meals prepared by the Four Seasons Culinary Team
- Dry cleaning and alteration of employee uniforms
- Parking in Downtown Austin during work shifts
- Discounted public transportation options
- Four Seasons beds and bedding
- Gold’s Gym membership
- Vacation, sick, and twelve (12) paid holidays
- 401k participation with a company matching program
- 100% company-paid parental leave
- Growth opportunities within Four Seasons
Working Hours: Flexible schedule, including mornings, evenings, weekends, and holidays as needed
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Hospitality, with a focus on luxury hotels and resorts
Company Size: 10,001+ employees, providing a large and diverse work environment with ample growth opportunities
Founded: 1961, with over 50 years of experience in the hospitality industry
Company Description:
- Four Seasons Hotels and Resorts opened its first hotel in 1961 and has since grown to operate more than 120 hotels and resorts in 47 countries
- Known for its commitment to perfecting the travel experience through continual innovation and the highest standards of hospitality
- Consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews, and industry awards
Company Specialties:
- The world's leading operator of luxury hotels and resorts
Company Website: FourSeasons.com
ASSUMPTION: Four Seasons Hotels and Resorts is a well-established and respected brand in the luxury hospitality industry, with a strong focus on providing exceptional guest experiences.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and advancement within the company
Reporting Structure: Reports to the Director of Public Relations and works closely with the Digital Marketing Manager
Work Arrangement: On-site, with flexible scheduling to accommodate the hotel's 24/7 operation
Growth Opportunities:
- Progression to a Director of Public Relations role or similar leadership position
- Expansion of responsibilities and team management
- Opportunities to work at other Four Seasons properties worldwide
ASSUMPTION: This role offers a clear path for career growth and development within the company.
🌍 Location & Work Environment
Office Type: Upscale hotel environment, with a focus on luxury and comfort
Office Location(s): Four Seasons Hotel Austin, 98 San Jacinto Blvd, Austin, TX 78701, United States
Geographic Context:
- Austin is a vibrant and growing city, known for its music, tech, and food scenes
- The hotel is located in downtown Austin, providing easy access to various amenities and attractions
- The hotel offers a convenient escape for those looking to explore Austin's iconic happenings from a secluded oasis
Work Schedule: Flexible, with a focus on maintaining the hotel's 24/7 operation and supporting its various departments
ASSUMPTION: The work environment at Four Seasons Hotel Austin is upscale and professional, with a focus on providing exceptional guest experiences.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the HR department
- In-person interview with the Director of Public Relations and Digital Marketing Manager
- Final interview with the General Manager or another senior leader
Key Assessment Areas:
- Writing and communication skills
- Media relations experience
- Cultural fit with the Four Seasons brand
- Problem-solving and adaptability
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills
- Prepare examples of your writing and communication skills for the interview
- Research the Four Seasons brand and be prepared to discuss your understanding of luxury hospitality
ATS Keywords: Public Relations, Marketing, Social Media, Content Development, Media Relations, Writing, Hospitality, Luxury, Four Seasons
ASSUMPTION: The application process for this role may vary depending on the specific needs of the hotel and the candidate pool.
🛠️ Tools & Technologies
- Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro)
- Social media platforms (Instagram, Facebook, Twitter, etc.)
- Content management systems (CMS) for the hotel website
- Review websites (TripAdvisor, Yelp, etc.)
ASSUMPTION: The tools and technologies required for this role are industry-standard and may vary depending on the specific needs of the hotel.
👔 Cultural Fit Considerations
Company Values:
- Golden Rule: Treat others as you would like to be treated
- Celebrate diversity and inclusion
- Continuous improvement and innovation
Work Style:
- Collaborative and team-oriented
- Adaptable and flexible, with a focus on maintaining the hotel's 24/7 operation
- Attention to detail and commitment to exceptional guest experiences
Self-Assessment Questions:
- Do you have a strong commitment to luxury hospitality and providing exceptional guest experiences?
- Are you adaptable and flexible, with a willingness to work mornings, evenings, weekends, and holidays as needed?
- Do you have strong writing and communication skills, with a focus on clear and concise messaging?
ASSUMPTION: Candidates who align with Four Seasons' company values and work style are more likely to succeed in this role.
⚠️ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Adapting to the hotel's 24/7 operation and flexible scheduling
- Maintaining a strong focus on local awareness and supporting various hotel departments
- Keeping up with industry trends and best practices in public relations and marketing
ASSUMPTION: These challenges are common in the hospitality industry and can be overcome with strong organizational skills, adaptability, and a commitment to continuous learning.
📈 Similar Roles Comparison
- Unlike other public relations roles, this position requires a strong focus on local awareness and supporting various hotel departments
- This role offers a clear path for career growth and development within the company
- Compared to other hospitality roles, this position requires strong writing and communication skills, as well as experience with media relations
ASSUMPTION: This role is unique in its focus on local awareness and support for various hotel departments, providing a distinct opportunity for candidates interested in luxury hospitality.
📝 Sample Projects
- Developing and executing a local awareness campaign for the hotel's seasonal activations
- Creating content for the hotel website and digital marketing campaigns, highlighting the hotel's unique features and amenities
- Monitoring and responding to traveler reviews and online communications, maintaining the hotel's reputation and guest satisfaction
ASSUMPTION: These sample projects are representative of the day-to-day responsibilities and initiatives in this role.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this role support the hotel's overall marketing and public relations strategy?
- What opportunities are there for growth and development within the company?
- How does the hotel maintain its commitment to luxury hospitality and exceptional guest experiences?
- What is the team structure and dynamic for this role?
ASSUMPTION: These questions are designed to provide insight into the role's priorities, team dynamics, and growth opportunities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link: Four Seasons Careers
- Tailor your resume and cover letter to highlight your relevant experience and skills
- Prepare examples of your writing and communication skills for the interview
- Research the Four Seasons brand and be prepared to discuss your understanding of luxury hospitality
- Follow up with the HR department one week after submitting your application to confirm receipt and inquire about next steps
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
