π Core Information
πΉ Job Title: Public Relations Supervisor
πΉ Company: Umniah
πΉ Location: Amman, Jordan
πΉ Job Type: Full-Time
πΉ Category: Telecommunications
πΉ Date Posted: July 13, 2025
πΉ Experience Level: Intermediate (5-8 years)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Developing and implementing comprehensive PR strategies to enhance Umniah's public image
- Managing executive communications and crisis communication efforts
- Collaborating with cross-functional teams to drive media engagement and position Umniah as a thought leader
- Securing high-impact media coverage in top-tier business, tech, and telecom outlets
ASSUMPTION: This role requires a strategic mindset, strong communication skills, and a deep understanding of the telecommunications industry to effectively manage Umniah's public image and reputation.
π Key Responsibilities
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Developing and implementing comprehensive PR strategies aligned with Umniahβs business goals, while identifying key audiences, messaging frameworks, and communication channels
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Monitoring industry trends and adjusting strategies to maintain a competitive edge
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Building and maintaining strong relationships with journalists, influencers, and key media outlets; proactively pitching stories, securing interviews, and managing press inquiries
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Securing high-impact media coverage in top-tier business, tech, and telecom outlets
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Positioning Umniahβs leadership (CEO and executives) as industry experts through op-eds, interviews, speeches, and speaking engagements
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Crafting thought leadership content and ensuring alignment between executive messaging and the overall PR strategy
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Developing and leading crisis communication plans, training spokespersons, and monitoring public sentiment to protect Umniahβs reputation
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Writing and editing press releases, website content, executive bios, LinkedIn posts, corporate statements, and marketing collateral
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Creating compelling, data-driven PR narratives such as success stories, customer testimonials, and innovation highlights
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Identifying and managing sponsorship opportunities and strategic partnerships with events, NGOs, and industry stakeholders
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Planning and executing press conferences, product launches, and corporate events, including logistics, media coverage, and follow-up
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Organizing community engagement and CSR initiatives, ensuring brand alignment and positive public impact
ASSUMPTION: This role requires a proactive approach to media relations, strong writing skills, and the ability to think strategically to effectively manage Umniah's public image and reputation.
π― Required Qualifications
Education: Bachelor's degree in business administration, PR, Marketing, or any other related field.
Experience: Intermediate Experience (5-8 years) in a related field
Required Skills:
- Excellent communication skills, advertising, public relations
- Excellent knowledge of project management: project planning/tracking, resource allocation and budgeting, project reporting, issue resolution
- Excellent knowledge of public and government media management and methodologies
- Excellent knowledge of social media scene
- Good knowledge of telecommunication industry, products, and services
- Good knowledge of local market: mobile telecommunications industry, consumer behavior and consumer segments
- Excellent command of Arabic & English language both speaking and writing
- Excellent presentation and public speaking skills
- Excellent command of computer skills (MS Office)
Preferred Skills:
- Good knowledge of SEO and content marketing
- Good knowledge of reporting and data analysis
- Good knowledge of market analysis
- Good knowledge of governmental entities and structure
ASSUMPTION: Candidates with a strong background in public relations, excellent communication skills, and a deep understanding of the telecommunications industry are most likely to succeed in this role.
π° Compensation & Benefits
Salary Range: The salary range for this position is typically between 1,500 - 2,500 JOD per month, based on experience and industry standards for PR Supervisors in Jordan.
Benefits:
- Health insurance
- Retirement plan
- Employee discounts on Umniah services
- Professional development opportunities
Working Hours: Full-time position with standard office hours (8:00 AM - 5:00 PM, Sunday - Thursday), with flexibility for event and project requirements.
ASSUMPTION: The salary range provided is an estimate based on industry standards for PR Supervisors in Jordan. Actual compensation may vary based on experience and performance.
π Applicant Insights
π Company Context
Industry: Umniah operates in the competitive telecommunications industry in Jordan, focusing on mobile network services, internet, and IPTV.
Company Size: Umniah is a mid-sized company with 501-1,000 employees, providing a supportive and enriching work environment that boosts productivity and customer satisfaction.
Founded: Umniah was founded in 2005 as a subsidiary of Bahrainβs BEYON Group, with a mission to democratize technology throughout Jordan.
Company Description:
- Umniah is a leading telecom provider in Jordan, with over 3 million subscribers, focusing on innovative technologies and solutions for individuals and businesses.
- The company is committed to advancing Jordan's economic modernization vision by leading the introduction of 5G technology and other innovative services.
- Umniah is recognized as the Fastest Mobile Network in Jordan and has earned the Great Place to Work's Best Workplace certification.
Company Specialties:
- Mobile network services
- Internet and data services
- IPTV and entertainment services
- Corporate and enterprise solutions
Company Website: http://www.umniah.com/
ASSUMPTION: Umniah's focus on innovation, collaboration, and excellence creates an environment where teamwork is celebrated, and every contribution is valued.
π Role Analysis
Career Level: This role is a mid-level management position, offering opportunities for growth and development within the PR and communications field.
Reporting Structure: The PR Supervisor will report directly to the Head of Public Relations and work closely with cross-functional teams, including marketing, sales, and executive leadership.
Work Arrangement: This is an on-site position, with the possibility of remote work for specific tasks or events, depending on the company's policies and the employee's needs.
Growth Opportunities:
- Progression to a Senior PR Manager or PR Director role within Umniah or other telecommunications companies
- Expanding expertise in crisis communication, thought leadership, or event management
- Transitioning to a related field, such as marketing or corporate communications, within Umniah or other organizations
ASSUMPTION: This role offers opportunities for professional growth and development, both within Umniah and the broader telecommunications industry.
π Location & Work Environment
Office Type: Umniah's headquarters is a modern, professional office environment, with collaborative workspaces and state-of-the-art technology.
Office Location(s): Queen Noor Street, 73, Amman, Jordan
Geographic Context:
- Amman, the capital and largest city of Jordan, offers a vibrant cultural scene, rich history, and a diverse population.
- The city is known for its mild climate, with hot, dry summers and cool, rainy winters.
- Amman's cost of living is relatively affordable compared to other major cities in the Middle East.
Work Schedule: Standard office hours (8:00 AM - 5:00 PM, Sunday - Thursday), with flexibility for event and project requirements.
ASSUMPTION: Amman provides a dynamic and engaging work environment, with a mix of cultural attractions, historical sites, and modern amenities.
πΌ Interview & Application Insights
Typical Process:
- Online application submission through the company's careers portal
- Phone or video screening to assess communication skills and cultural fit
- In-person or virtual interview with the hiring manager and/or team members to discuss the role, responsibilities, and qualifications
- Final interview or assessment, which may include a presentation or case study
Key Assessment Areas:
- Communication skills and media relations experience
- Strategic thinking and problem-solving abilities
- Industry knowledge and understanding of Umniah's business
- Leadership and team management skills
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this specific role
- Prepare examples of successful PR campaigns, media coverage, or crisis communication efforts
- Research Umniah's company culture, values, and recent news to demonstrate your interest and preparation
ATS Keywords: Public Relations, Crisis Management, Media Relations, Project Management, Communication Skills, Brand Management, Social Media Management, Content Creation, Event Planning, Stakeholder Engagement, Data Analysis, Team Management, Budget Management, Community Engagement, Thought Leadership, Market Analysis
ASSUMPTION: Umniah's recruitment process is designed to assess candidates' skills, experience, and cultural fit, with a focus on finding the best match for the organization's needs.
π οΈ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello, Microsoft Project)
- Social media management platforms (e.g., Hootsuite, Buffer)
- Media monitoring and analysis tools (e.g., Mention, Brand24)
ASSUMPTION: Familiarity with industry-standard tools and platforms is essential for success in this role, as they enable effective communication, collaboration, and project management.
π Cultural Fit Considerations
Company Values:
- Collaboration: Umniah fosters a culture of teamwork and mutual support
- Innovation: The company encourages creativity, adaptability, and continuous learning
- Excellence: Umniah strives for the highest standards in all its endeavors
Work Style:
- Dynamic and fast-paced environment, with a focus on results and performance
- Strong emphasis on communication, both internally and externally
- Opportunities for growth and development, with a focus on employee engagement and satisfaction
Self-Assessment Questions:
- Do I thrive in a collaborative, team-oriented environment?
- Am I comfortable working in a fast-paced, dynamic setting, with a focus on results and performance?
- Do I possess strong communication skills, both written and verbal, in Arabic and English?
ASSUMPTION: Candidates who align with Umniah's values and work style are more likely to succeed and contribute to the company's ongoing success.
β οΈ Potential Challenges
- Managing multiple projects and deadlines simultaneously, requiring strong organizational skills and time management
- Dealing with sensitive or controversial issues, requiring discretion, diplomacy, and strategic thinking
- Working with diverse stakeholders, including media, executives, and internal teams, requiring strong communication and interpersonal skills
- Adapting to a fast-paced, ever-changing industry, requiring continuous learning and flexibility
ASSUMPTION: These challenges can be overcome with strong skills, experience, and a proactive approach to problem-solving.
π Similar Roles Comparison
- Unlike other PR roles, this position focuses heavily on crisis communication and thought leadership, requiring a unique blend of skills and experience
- Compared to other telecommunications companies in Jordan, Umniah places a strong emphasis on innovation and excellence, driving a more dynamic and challenging work environment
- Career progression in this role may involve transitioning to a related field, such as marketing or corporate communications, within Umniah or other organizations
ASSUMPTION: Understanding the unique aspects of this role and the company's culture is crucial for successful integration and long-term career growth.
π Sample Projects
- Developing and executing a comprehensive PR strategy to launch a new product or service, including media outreach, event planning, and content creation
- Managing a crisis communication effort in response to a negative media article or social media backlash, requiring quick thinking, strategic planning, and strong stakeholder management
- Securing high-impact media coverage for Umniah's executives, positioning them as thought leaders in the telecommunications industry through op-eds, interviews, and speaking engagements
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and challenges faced by the PR Supervisor, requiring a broad skill set and adaptability.
β Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the PR department, and how this role fits into the broader organizational context?
- How does Umniah support the professional development and growth of its employees, particularly in the PR and communications field?
- Can you provide examples of successful PR campaigns or initiatives led by the company, and what made them effective?
- How does Umniah balance the need for innovation and adaptability with the requirement for consistent, high-quality communication and branding?
- What are the most significant challenges currently facing the telecommunications industry in Jordan, and how does Umniah plan to address them?
ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and the company, and provides valuable information to help you make an informed decision.
π Next Steps for Applicants
To apply for this position:
- Submit your application through the Umniah Careers portal
- Tailor your resume and cover letter to highlight relevant skills and experiences for this specific role, emphasizing your communication skills, industry knowledge, and strategic thinking
- Prepare examples of successful PR campaigns, media coverage, or crisis communication efforts to showcase your abilities and accomplishments
- Follow up with the hiring manager or HR representative within one week of submitting your application to express your interest and reiterate your qualifications
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.