📌 Core Information
🔹 Job Title: Public Safety Radio Communications Analyst
🔹 Company: Maricopa County
🔹 Location: Phoenix, AZ (301 S 4th Ave, Phoenix, AZ 85003)
🔹 Job Type: Full-Time
🔹 Category: Public Safety & Security
🔹 Date Posted: May 27, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Configuring and programming radios for various user roles and departments
- Providing support for end users, including troubleshooting radio issues and coordinating repairs
- Training personnel on radio usage, features, and operational protocols
- Ensuring reliable, mission-critical communications for first responders and public service teams
- Collaborating closely with internal experts like RF engineers, senior radio technicians, and radio installers
ASSUMPTION: This role requires a strong technical background in radio systems support, preferably in a public safety or government environment. Familiarity with Motorola radios and P25 digital standards is highly desirable.
📋 Key Responsibilities
✅ Program and update portable, mobile, and base radios using vendor-specific software (e.g., Motorola CPS, Radio Management)
✅ Deploy firmware updates
✅ Provide support for end users, including troubleshooting radio issues and coordinating repairs
✅ Develop, maintain, and distribute code plugs and programming templates for various user roles and departments
✅ Maintain detailed programming records, inventory databases, and change logs
✅ Deprogram radios and prepare them for disposal
✅ Train personnel on radio usage, features, and operational protocols
✅ Generate reports on radio firmware and programming versions
ASSUMPTION: This role involves hands-on work with advanced radio technologies and requires strong troubleshooting and problem-solving skills.
🎯 Required Qualifications
Education: Bachelor's degree in Electronics, Communications Technology, Information Systems, or related field
Experience: Two years of experience in radio systems support, preferably in a public safety or government environment
Required Skills:
- Proficient in two-way radio programming (Motorola preferred)
- Familiarity with trunked radio systems, P25 digital standards, encryption, and simulcast technologies
- Understanding of RF fundamentals
- Strong troubleshooting and problem-solving skills
- Strong attention to detail and good documentation habits
Preferred Skills:
- Familiarity with Motorola CPS and Radio Management software
- Experience with radio inventory management systems
ASSUMPTION: A combination of post-secondary education and/or job-related experience may substitute for the required education on a year-for-year basis.
💰 Compensation & Benefits
Salary Range: $26.50 - $47.50 hourly
Benefits:
- Tuition reimbursement
- Exceptional work-life balance, with hybrid and alternative work schedule options
- Opportunities for growth and development within Maricopa County
- Low-cost, high-value healthcare for you and your qualifying dependents
- Child care benefits including access to the Maricopa County Kids Club
- Paid vacation, sick time, and parental leave
- Extensive wellness program, including healthcare premium discounts
- Maricopa County participates in the Arizona State Retirement System, with a 100% employer match on Day 1
Working Hours: 40 hours per week, with overtime compensation for hours worked over 40 in the designated workweek
ASSUMPTION: The salary range provided is based on the candidate's equivalent experience and internal equity with other employees within the same job classification.
📌 Applicant Insights
🔍 Company Context
Industry: Maricopa County is a government agency focused on public safety and security
Company Size: Maricopa County has 501-1,000 employees, providing a mid-sized organization structure with opportunities for collaboration and growth
Founded: 1871, with a rich history of serving the community and evolving to meet the needs of a growing population
Company Description:
- Maricopa County is committed to keeping families safe through effective public safety measures
- The Office of Enterprise Technology leverages technology to create digital transformations and provide top-notch customer service
- The Maricopa County Attorney’s Office is one of the nation’s largest public prosecutorial agencies, serving nearly four million residents
Company Specialties:
- Public safety and security
- Prosecution and law enforcement
- Government services and administration
Company Website: Maricopa County Attorney’s Office
ASSUMPTION: Maricopa County offers a dynamic work environment that embraces a can-do spirit and encourages innovative solutions.
📊 Role Analysis
Career Level: This role is an entry to mid-level position within the field of public safety radio communications
Reporting Structure: The Radio Communications Analyst will report directly to the Radio Communications Manager and collaborate with various internal teams, such as RF engineers, senior radio technicians, and radio installers
Work Arrangement: This is an on-site position, with opportunities for hybrid or alternative work schedules based on departmental needs
Growth Opportunities:
- Advancement to senior radio technician or other related roles within the department
- Expansion of responsibilities based on performance and demonstrated skills
- Professional development opportunities through training and tuition reimbursement
ASSUMPTION: This role offers opportunities for career growth and development within Maricopa County, with a focus on building expertise in public safety radio communications.
🌍 Location & Work Environment
Office Type: The primary office is located in Phoenix, AZ, with opportunities for field work and on-site support as needed
Office Location(s): 301 S 4th Ave, Phoenix, AZ 85003
Geographic Context:
- Maricopa County covers 9,200 square miles and is home to nearly four million residents
- The Phoenix metropolitan area offers a diverse range of cultural, recreational, and entertainment opportunities
- The office is located in downtown Phoenix, providing easy access to public transportation and nearby amenities
Work Schedule: The standard workweek is Monday through Friday, with opportunities for flexible scheduling based on departmental needs
ASSUMPTION: The work environment for this role is dynamic and fast-paced, with a focus on providing critical public safety communications for first responders and public service teams.
💼 Interview & Application Insights
Typical Process:
- Online application submission through the Maricopa County careers portal
- Phone or video screening to assess qualifications and fit for the role
- In-person or virtual interview with the hiring manager and/or team members
- Background and reference checks for selected candidates
Key Assessment Areas:
- Technical proficiency in radio systems support and programming
- Problem-solving skills and ability to troubleshoot communication issues
- Attention to detail and strong documentation habits
- Ability to work effectively in a team and collaborate with internal experts
Application Tips:
- Highlight relevant experience and skills in your resume, with a focus on radio systems support and programming
- Tailor your cover letter to emphasize your interest in public safety and commitment to keeping communities safe
- Prepare for interview questions that assess your technical knowledge and problem-solving skills
ATS Keywords: Radio Systems Support, Two-Way Radio Programming, Trunked Radio Systems, P25 Digital Standards, Encryption, Simulcast Technologies, RF Fundamentals, Troubleshooting, Problem-Solving, Attention to Detail, Documentation
ASSUMPTION: The application process for Maricopa County is competitive, and candidates should emphasize their relevant experience and skills in their application materials.
🛠️ Tools & Technologies
- Motorola CPS and Radio Management software
- Radio inventory management systems (e.g., Motorola's Radio Management)
- Trunked radio systems, P25 digital standards, encryption, and simulcast technologies
ASSUMPTION: Familiarity with Motorola radios and related software is highly desirable for this role, as it is the primary vendor used by Maricopa County.
👔 Cultural Fit Considerations
Company Values:
- Commitment to public safety and community service
- Collaboration and teamwork
- Innovation and continuous improvement
Work Style:
- Dynamic and fast-paced work environment
- Focus on providing critical public safety communications
- Opportunities for collaboration and growth within the department
Self-Assessment Questions:
- Do you have a strong technical background in radio systems support, preferably in a public safety or government environment?
- Are you comfortable working in a dynamic and fast-paced environment, with a focus on providing critical public safety communications?
- Do you possess strong troubleshooting and problem-solving skills, as well as strong attention to detail and good documentation habits?
ASSUMPTION: Maricopa County values candidates who are committed to public safety and community service, as well as those who possess strong technical skills and a willingness to learn and adapt in a dynamic work environment.
⚠️ Potential Challenges
- Working with legacy radio systems and equipment
- Keeping up with the latest technologies and industry trends in public safety radio communications
- Managing multiple priorities and deadlines in a fast-paced work environment
- Collaborating effectively with various internal teams and stakeholders
ASSUMPTION: The role of Radio Communications Analyst may present challenges related to working with legacy equipment and managing multiple priorities in a fast-paced work environment.
📈 Similar Roles Comparison
- Compared to other roles in public safety radio communications, this position places a strong emphasis on troubleshooting and problem-solving skills, as well as the ability to work effectively in a team
- Industry-specific context: Maricopa County is one of the largest counties in the United States, with a diverse range of public safety and security needs
- Career path comparison: This role offers opportunities for career growth and development within Maricopa County, with a focus on building expertise in public safety radio communications
ASSUMPTION: This role is unique in its focus on public safety radio communications within a government agency, offering opportunities for career growth and development within Maricopa County.
📝 Sample Projects
- Developing and implementing a new radio programming template for a major public safety agency
- Collaborating with RF engineers to optimize radio coverage in a newly developed area
- Training a large group of first responders on the use of new radio features and operational protocols
ASSUMPTION: Sample projects for this role may involve working with various internal teams and stakeholders to ensure reliable, mission-critical communications for first responders and public service teams.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
- How does this role collaborate with other departments and teams within Maricopa County?
- What opportunities are available for professional development and growth within the department?
- How does Maricopa County support work-life balance for its employees?
- What are the most important qualities and skills for success in this role?
ASSUMPTION: Interview questions should focus on understanding the role's challenges, opportunities for collaboration and growth, and the key qualities and skills required for success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Maricopa County careers portal
- Highlight your relevant experience and skills in your resume, with a focus on radio systems support and programming
- Tailor your cover letter to emphasize your interest in public safety and commitment to keeping communities safe
- Prepare for interview questions that assess your technical knowledge and problem-solving skills
- Follow up with the hiring manager or HR representative within one week after submitting your application, if you have not heard back
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
