📌 Core Information
🔹 Job Title: Regional Account Director (Remote Based - US)
🔹 Company: Accor
🔹 Location: Remote, United States
🔹 Job Type: Full-time
🔹 Category: Hospitality
🔹 Date Posted: April 11, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote (US-based)
🚀 Job Overview
Key aspects of this role include:
- Driving sales and revenue growth for multiple luxury resorts in the US
- Developing and maintaining strong relationships with key accounts
- Prospecting for new business opportunities within the US market
- Collaborating with cross-functional teams to achieve sales goals
- Adapting sales strategies to various types of business (corporate meetings, incentive groups, etc.)
ASSUMPTION: This role requires a high level of self-motivation, as the ideal candidate will be working remotely and managing their own sales territory.
📋 Key Responsibilities
✅ Exceed personal sales quota (revenue and activities) on behalf of all hotels in the Mountain Region
✅ Have an aptitude to work with all types of business and adapt your selling style to the business (ie, incentive/corporate meetings, etc.)
✅ Responsible for driving guest room ADR, while confirming F&B and ancillary spend
✅ Actively prospect new business and develop key accounts on behalf of the region
✅ Conduct routine & timely calls on a specific set of accounts within the US market
✅ Participate in training, industry trade shows and sales trips as required, very limited
✅ Collect market & competitive intelligence to access and implement strategy and long-term goals
✅ Develop and implement quarterly action plans
✅ Maintain an effective record of correspondence
✅ Participation and contribution in Sales Meetings
✅ Be able to work in a fast-paced environment for short lead programs
✅ Handle special projects as assigned
ASSUMPTION: This role involves a high degree of autonomy and requires strong organizational skills to manage multiple priorities and deadlines.
🎯 Required Qualifications
Education: Bachelor's Degree or Hotel Management Degree is an asset
Experience: Minimum of 5 years of hospitality sales manager experience
Required Skills:
- Proven seller with a professional, positive, and team-focused approach to goal attainment
- Strong communication skills (written and verbal)
- Goal-oriented and organized
- Ability to travel and work flexible hours and days
Preferred Skills:
- Fluency in additional languages (Spanish, French, etc.)
- Experience with CRM software (Salesforce, etc.)
ASSUMPTION: While a Bachelor's Degree or Hotel Management Degree is preferred, relevant experience may be considered in lieu of formal education.
💰 Compensation & Benefits
Salary Range: $100,000 - $115,000 gross annually (USD), based on previous experience & education
Benefits:
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full-time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties worldwide
- Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
- Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Working Hours: Full-time, with flexible hours and days required to accommodate client needs
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Regional Account Director role in the hospitality industry. Actual compensation may vary based on individual qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Accor is a global hospitality company with a presence in over 100 countries and territories. They operate over 5,600 properties across 45 hotel brands, ranging from luxury five-star palaces to smart economy hotels.
Company Size: Accor has over 290,000 employees worldwide, making it a large organization with significant resources and opportunities for career growth.
Founded: Accor was founded in 1967 and has since grown into one of the leading hospitality companies in the world.
Company Description:
- Accor is dedicated to suit all desires and needs, reinventing the guest experience every day with their 45 hotel brands across all segments
- The company aims to make a positive impact both locally and globally, ensuring hospitality benefits not only the few but all
- Accor is committed to providing exceptional experiences for their guests and creating opportunities for their employees to grow and succeed
Company Specialties:
Company Website: https://www.group.accor.com
ASSUMPTION: Accor's extensive global presence and diverse portfolio of hotel brands offer unique opportunities for career development and growth within the hospitality industry.
📊 Role Analysis
Career Level: This role is at the senior level, requiring a high degree of expertise and experience in hospitality sales and account management.
Reporting Structure: The Regional Account Director reports directly to the Director of Group Sales at Fairmont Banff Springs and works closely with cross-functional teams across multiple properties.
Work Arrangement: This role is remote-based, with the expectation that the ideal candidate will be based out of the United States. Flexible hours and days are required to accommodate client needs.
Growth Opportunities:
- Potential to expand sales territory or take on additional responsibilities as the company grows
- Opportunities to work with diverse teams across multiple properties and brands
- Access to professional development and training opportunities through Accor's extensive learning and development programs
ASSUMPTION: The remote nature of this role may present unique challenges in terms of communication and collaboration, but it also offers a high degree of flexibility and autonomy.
🌍 Location & Work Environment
Office Type: Remote (home-based)
Office Location(s): United States
Geographic Context:
- The United States is the world's third-largest country by population and has a diverse range of cultures, climates, and landscapes
- The US hospitality industry is one of the largest and most dynamic in the world, offering numerous opportunities for career growth and development
- Accor's presence in the US includes multiple luxury resorts, providing a unique opportunity to work with high-end clients and properties
Work Schedule: Full-time, with flexible hours and days required to accommodate client needs
ASSUMPTION: The remote nature of this role may require additional self-discipline and time management skills to maintain productivity and focus.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-depth behavioral interview with the hiring manager and/or other team members
- Final interview with the Director of Group Sales
Key Assessment Areas:
- Sales experience and track record
- Communication and interpersonal skills
- Adaptability and problem-solving skills
- Cultural fit and alignment with Accor's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant sales experience and achievements
- Prepare examples of your sales strategies and approaches for various types of business
- Research Accor and their properties to demonstrate your understanding of the company and its brands
ATS Keywords: Regional Account Director, Hospitality Sales, Account Management, Sales Strategy, Business Development, Key Accounts, US Market, Remote Work
ASSUMPTION: The interview process for this role may include assessments of your sales skills, communication abilities, and cultural fit with Accor's values and work environment.
🛠️ Tools & Technologies
- CRM software (Salesforce, etc.)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Video conferencing tools (Zoom, Microsoft Teams, etc.)
ASSUMPTION: The ideal candidate will have experience with CRM software and be comfortable using various tools and technologies to support their sales efforts.
👔 Cultural Fit Considerations
Company Values:
- Respect
- Integrity
- Commitment
- Innovation
- Spirit of Conquest
Work Style:
- Results-driven
- Collaborative
- Adaptable
- Proactive
- Customer-focused
Self-Assessment Questions:
- Do you thrive in a remote work environment and have strong self-discipline and time management skills?
- Are you comfortable working with a diverse range of clients and adapting your sales approach to meet their unique needs?
- Do you share Accor's commitment to providing exceptional experiences for guests and creating opportunities for employees to grow and succeed?
ASSUMPTION: Accor values diversity and inclusion, and encourages candidates from all backgrounds to apply. The ideal candidate will be able to demonstrate their alignment with Accor's values and work style.
⚠️ Potential Challenges
- Managing multiple priorities and deadlines in a remote work environment
- Adapting sales strategies to various types of business and client needs
- Building and maintaining strong relationships with key accounts
- Travel requirements for occasional sales trips and industry events
ASSUMPTION: The remote nature of this role may present unique challenges in terms of communication, collaboration, and time management. The ideal candidate will be able to demonstrate their ability to overcome these challenges and thrive in a remote work environment.
📈 Similar Roles Comparison
- Regional Account Director vs. National Account Manager: Regional Account Director roles typically focus on a specific geographic area, while National Account Manager roles may have a broader scope and require more travel
- Hospitality Sales vs. Corporate Sales: Hospitality sales roles focus on selling hotel rooms, event space, and catering services, while corporate sales roles may involve selling a broader range of products or services
- Career Path: Regional Account Director roles may serve as a stepping stone to vice president or director-level positions within the sales organization
ASSUMPTION: The ideal candidate will have a clear understanding of the differences between regional and national account management roles, as well as the unique aspects of hospitality sales compared to other industries.
📝 Sample Projects
- Developing a targeted sales strategy for a specific market segment (e.g., incentive groups, corporate meetings)
- Conducting market research and competitive analysis to inform sales strategies and tactics
- Creating and delivering sales presentations to key accounts and prospects
ASSUMPTION: The ideal candidate will have experience with similar sales projects and be able to demonstrate their ability to develop and execute effective sales strategies.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this role fit into the overall sales strategy for the region and the company?
- What opportunities are there for growth and development within the sales organization?
- How does Accor support work-life balance for remote employees?
- What are the most challenging aspects of this role, and how have previous incumbents succeeded in overcoming them?
ASSUMPTION: The ideal candidate will come prepared with thoughtful questions that demonstrate their interest in the role and their understanding of the company and its sales organization.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through www.banffspringsjobs.com
- Tailor your resume and cover letter to highlight your relevant sales experience and achievements
- Prepare examples of your sales strategies and approaches for various types of business
- Research Accor and their properties to demonstrate your understanding of the company and its brands
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
