Regional PR and Press Office Support

📌 Core Information

🔹 Job Title: Regional PR and Press Office Support

🔹 Company: Lush

🔹 Location: London or Liverpool

🔹 Job Type: Fixed Term - Full Time

🔹 Category: PR

🔹 Date Posted: 2025-07-08

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site (Hybrid)

🚀 Job Overview

Key aspects of this role include:

• Supporting the Regional PR team and day-to-day press office activities
• Writing seasonal and regional press releases
• Coordinating press send-outs and administrative tasks
• Building and maintaining regional media relationships
• Working closely with UK&I store managers and retailers

ASSUMPTION: This role requires a high level of organization, adaptability, and strong communication skills to manage multiple tasks and deadlines effectively.

📋 Key Responsibilities

✅ Regional PR:

• Work closely with UK&I store managers to plan regional PR activities
• Research and develop new regional media contacts
• Proactively generate and place stories about Lush products, stores, events, people, and brand ethics
• Adapt PR and brand strategies into relevant and creative consumer activity across regional channels
• Coordinate press send-outs and support the team with administrative duties
• Report to the UK&I Retail PR Lead and Head of Retail UK&I

✅ Day-to-day Press Office Support:

• Manage the LushPR inbox, replying to emails, and forwarding to relevant people
• Answer the Press Office phone, taking messages, and directing enquiries
• Compile press coverage documents with daily coverage clippings
• Use and suggest new reporting tools and methods
• Upload press releases to WeAreLush.com

ASSUMPTION: The role requires a proactive and reactive approach, with the ability to prioritize tasks and work efficiently under pressure.

🎯 Required Qualifications

Education: Relevant degree or equivalent experience

Experience: 0-2 years of relevant experience in PR or a related field

Required Skills:

• Strong communication skills
• Understanding of the UK&I regional media landscape
• Experience in writing press releases and press pitches
• Strong time management and organizational skills
• Ability to work proactively and adapt in a fast-paced environment
• High attention to detail and efficiency
• Team player with the ability to take direction and learn quickly
• Positive interpersonal skills and comfort sharing ideas
• Flexibility and adaptability to the Lush culture

Preferred Skills:

• Experience using reporting tools
• Knowledge of the Lush brand and products

ASSUMPTION: Candidates should have a genuine interest in Lush's ethical values and be passionate about promoting the brand's mission.

💰 Compensation & Benefits

Salary Range: £26,208 - £30,000 / year

Benefits:

• 25 days holiday plus bank holidays
• 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
• Enhanced paternity leave
• Bonus scheme
• Day off for weekday birthdays
• Holiday purchase scheme
• 50% discount on Lush products and spa treatments
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• Financial childcare support on return to work

Working Hours: 40 hours per week, with frequent travel to London and participation in regional PR events

ASSUMPTION: The salary range is based on industry standards for PR roles with 0-2 years of experience in the UK.

📌 Applicant Insights

🔍 Company Context

Industry: Retail (Cosmetics)

Company Size: 51-200 employees

Founded: 2001

Company Description:

• Lush is a cosmetics retailer known for its innovative products and ethical practices
• The company is committed to fighting animal testing, promoting regeneration, and showing that capitalism can be a force for good
• Lush is partly employee-owned and committed to paying a living wage

Company Specialties:

• Handmade cosmetics
• Ethical business practices
• Innovative marketing campaigns

Company Website: https://www.lush.com/uk/en

ASSUMPTION: Lush's commitment to ethical practices and employee well-being sets it apart in the retail industry.

📊 Role Analysis

Career Level: Entry-level to mid-level PR role with opportunities for growth

Reporting Structure: Reports to the UK&I Retail PR Lead and Head of Retail UK&I

Work Arrangement: Hybrid (3 days in the office, 2 days remote)

Growth Opportunities:

• Developing media relationships and expanding regional PR activities
• Gaining experience in press office management and event coordination
• Potential career progression within the Lush PR team

ASSUMPTION: This role offers a unique opportunity to gain experience in regional PR and press office support, with potential for growth within the company.

🌍 Location & Work Environment

Office Type: Modern, creative office space in Soho, London

Office Location(s): London (Soho), Liverpool

Geographic Context:

• London: Vibrant city with a rich cultural scene and excellent transport links
• Liverpool: Historic city with a thriving arts and music scene, and strong transport connections

Work Schedule: Monday to Friday, 9:00 AM to 5:30 PM (with flexibility for regional event participation)

ASSUMPTION: The hybrid work arrangement allows for a good balance between office collaboration and remote work, with frequent travel required for regional events.

💼 Interview & Application Insights

Typical Process:

• Online application and CV screening
• Phone or video interview with the hiring manager
• In-person or video interview with the team
• Final interview with the Head of Retail UK&I

Key Assessment Areas:

• Communication skills and media relations
• Writing and press release creation
• Organizational skills and time management
• Cultural fit and alignment with Lush's values

Application Tips:

• Tailor your CV and cover letter to highlight relevant skills and experience
• Demonstrate a strong understanding of the UK&I media landscape and Lush's brand
• Showcase your creativity and ability to think outside the box

ATS Keywords: Regional PR, Press Office, Media Relations, Press Releases, UK&I, Retail PR, Event Coordination, Lush

ASSUMPTION: The application process is designed to assess candidates' skills, experience, and cultural fit, with a focus on communication and organizational abilities.

🛠️ Tools & Technologies

• Microsoft Office Suite
• Google Workspace (Gmail, Google Drive, Google Docs)
• PR reporting tools (e.g., Muck Rack, Agility PR Solutions)
• Social media platforms (e.g., Twitter, Instagram, Facebook)

ASSUMPTION: Familiarity with common office tools and PR-specific software is essential for this role.

👔 Cultural Fit Considerations

Company Values:

• Fresh and creative
• Handmade
• Ethical
• Fun
• Campaigning

Work Style:

• Collaborative and team-oriented
• Adaptable and flexible
• Proactive and innovative
• Committed to Lush's ethical mission

Self-Assessment Questions:

• How do you embody Lush's values in your work?
• How do you stay organized and manage multiple tasks in a fast-paced environment?
• How do you approach building and maintaining media relationships?

ASSUMPTION: Lush values candidates who align with their ethical mission and can thrive in a creative, collaborative work environment.

⚠️ Potential Challenges

• Managing multiple tasks and deadlines in a fast-paced environment
• Travel requirements for regional events
• Adapting to Lush's unique company culture and ethical mission
• Working with a diverse range of stakeholders, including store managers, retailers, and media contacts

ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a commitment to Lush's values.

📈 Similar Roles Comparison

• Unlike traditional PR roles, this position focuses on regional PR and press office support, requiring a broader skill set
• Lush's ethical mission and unique company culture set it apart from other retail brands
• This role offers opportunities for growth and development within the Lush PR team

ASSUMPTION: Candidates should consider their interest in regional PR and Lush's ethical mission when comparing this role to other PR positions.

📝 Sample Projects

• Creating a regional PR plan for a seasonal event (e.g., Christmas, Diwali, Hanukkah)
• Writing and distributing a press release announcing a new Lush product or store opening
• Coordinating a regional press event, including invitations, logistics, and follow-up

ASSUMPTION: These sample projects demonstrate the range of tasks and responsibilities required for this role.

❓ Key Questions to Ask During Interview

• How does this role fit into the overall Lush PR strategy?
• What opportunities are there for growth and development within the Lush PR team?
• How does Lush support work-life balance for its employees?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does Lush measure the success of its regional PR campaigns?

ASSUMPTION: These questions help candidates better understand the role, the company, and the team dynamics.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your CV and cover letter to highlight relevant skills and experience
• Prepare examples of your previous PR work, if applicable
• Follow up with the hiring manager one week after your application, if you haven't heard back

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.