Rehabilitation Client Service Manager (2024-1767)

📌 Core Information

🔹 Job Title: Rehabilitation Client Service Manager (2024-1767)

🔹 Company: Carewest Innovative Healthcare

🔹 Location: Calgary, Alberta, Canada

🔹 Job Type: On-site

🔹 Category: Not Specified

🔹 Date Posted: March 31, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Leading fast-paced inpatient rehabilitation programs at two Carewest sites
• Overseeing Allied Health staff across Carewest Glenmore Park and Sarcee locations
• Utilizing evidence-based practice to enhance healthcare delivery
• Managing day-to-day operations and fostering innovative program planning

ASSUMPTION: The role is newly developed, which suggests an evolving scope and potential for significant influence in shaping future rehabilitation programs.

📋 Key Responsibilities

✅ Oversee day-to-day operations of Allied Health staff and programs

✅ Plan, implement, and evaluate rehabilitation programs

✅ Ensure effective utilization of resources and manage program budgets

✅ Collaborate with internal and external stakeholders

ASSUMPTION: Responsibilities require a proactive approach to managing and facilitating team efforts and program outcomes, suggesting a challenging but rewarding leadership opportunity.

🎯 Required Qualifications

Education: Master's degree in Physiotherapy or Occupational Therapy

Experience: Minimum of 3 years acute care therapy experience within the last 5 years; clinical operational leadership required.

Required Skills:

• Leadership and team-building skills
• Effective communication and change management
• Ability to innovate and solve complex issues

Preferred Skills:

• Experience in continuing or acute care
• PROSCI change management certification
• LEAN, Six Sigma, or AHS AIW modules

ASSUMPTION: Given the complexity and leadership nature of the role, skills in strategic management and program development are assumed critical to success.

💰 Compensation & Benefits

Salary Range: Not specified, but expected to align with industry standards for senior healthcare management roles in a public healthcare setting.

Benefits:

• Competitive salaries and benefits
• Strong work/life balance emphasis
• Opportunities for professional development

Working Hours: Full-time; 40 hours per week with a standard daytime schedule

ASSUMPTION: Compensation is likely competitive given Carewest's reputation as a top employer, emphasizing benefits and career growth opportunities.

📌 Applicant Insights

🔍 Company Context

Industry: Healthcare and Hospitals

Company Size: 1,001-5,000 employees, offering diverse employment opportunities and a collaborative work environment.

Founded: 1961, with a long-standing reputation in public healthcare provision.

Company Description:

• Leader in providing complex continuing care and rehabilitation services
• Diverse interdisciplinary team with opportunities for growth and learning
• Recognition as one of Alberta’s Top Employers

Company Specialties: Providing care for complex continuing needs, rehabilitation, and community programs

Company Website: http://www.carewest.ca

ASSUMPTION: Carewest focuses on client-centered care and values employee development, making it an appealing workplace for healthcare professionals passionate about improving client outcomes.

📊 Role Analysis

Career Level: Senior management position overseeing clinical operations

Reporting Structure: Reports to Director of Rehabilitation & Recovery

Work Arrangement: On-site with responsibilities across multiple Carewest sites

Growth Opportunities:

• Leadership development and mentorship
• Involvement in strategic program development
• Potential for career progression within a large public healthcare organization

ASSUMPTION: The role offers significant potential for professional growth and innovation in program management and client care strategies.

🌍 Location & Work Environment

Office Type: Healthcare facility with a focus on rehabilitation

Office Location(s): Glenmore Park and Sarcee locations, Calgary, Alberta

Geographic Context:

• Located in Calgary, providing access to a mix of urban and natural locales
• Known for diverse cultural, educational, and recreational options
• Strong public transport and community networks

Work Schedule: Requires a standard daytime schedule with flexibility for organizational needs

ASSUMPTION: Calgary-based operations imply engagement with a vibrant healthcare community and a diverse client base.

💼 Interview & Application Insights

Typical Process:

• Submit application online
• Initial screening for qualification match
• Interview process with potential panel interview
• Final evaluation and offer

Key Assessment Areas:

• Leadership and management capabilities
• Innovative program development
• Stakeholder engagement strategy

Application Tips:

• Highlight relevant leadership and healthcare management experience
• Demonstrate evidence of innovative problem-solving in complex settings
• Prepare examples of collaboration with multidisciplinary teams

ATS Keywords: Rehabilitation management, Allied Health, Leadership, Program Development, Evidence-based Practice

ASSUMPTION: Successful candidates will likely have a robust set of examples illustrating leadership in healthcare settings, aligning with the role’s key requirements.

🛠️ Tools & Technologies

• Electronic health records and healthcare management software
• Analytical tools for data-driven decision making
• Communication platforms for stakeholder engagement

ASSUMPTION: While specific technologies are not listed, familiarity with standard healthcare management software and analytics tools is presumed necessary.

👔 Cultural Fit Considerations

Company Values:

• Commitment to exceptional client care
• Dedication to teamwork and collaboration
• Focus on innovation and continuous improvement

Work Style:

• Collaborative and team-oriented approach
• Proactive and adaptable problem-solving
• Client-centered focus with a passion for care excellence

Self-Assessment Questions:

• How have you demonstrated leadership in healthcare settings?
• Can you provide examples of developing successful care programs?
• How do you handle stakeholder engagement and collaboration?

ASSUMPTION: Candidates aligning with Carewest’s focus on client-centered care and innovative problem solving will excel in this environment.

⚠️ Potential Challenges

• Managing change in dynamic healthcare settings
• Balancing stakeholder needs and program objectives
• Ensuring resource efficiency and effective team management
• Navigating complex healthcare regulations and standards

ASSUMPTION: Challenges derive from the role’s leadership demands and the complexity of healthcare service delivery in a large public institution.

📈 Similar Roles Comparison

• More stakeholder engagement compared to standard healthcare roles
• Greater emphasis on strategic program planning and evaluation
• Enhanced leadership responsibilities with a focus on interdisciplinary teams

ASSUMPTION: This role’s emphasis on leadership and program management differentiates it significantly from traditional healthcare management positions.

📝 Sample Projects

• Developing a new rehab program tailored to post-acute clients
• Implementing a quality improvement initiative for enhanced patient outcomes
• Leading a multidisciplinary team to streamline care delivery

ASSUMPTION: Projects likely focus on innovation in care procedures and improvement of patient care strategies.

❓ Key Questions to Ask During Interview

• What are the key success metrics for this role?
• Can you describe the team dynamic and management style?
• What are the biggest challenges the team currently faces?
• How does Carewest support professional growth and development?
• What recent innovations has Carewest implemented in its rehabilitation programs?

ASSUMPTION: Asking these questions provides insight into the organizational culture and strategic priorities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant healthcare and leadership experience
• Prepare a cover letter addressing innovative success in healthcare settings
• Gather examples of successful teamwork in multidisciplinary environments
• Follow up with the hiring team a week after submission for updates

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.