📌 Core Information
🔹 Job Title: Relationship Executive - Growth Business (Phuthaditjaba)
🔹 Company: Absa Group
🔹 Location: Bethlehem, Pennsylvania, United States
🔹 Job Type: Full-Time
🔹 Category: Financial Services
🔹 Date Posted: April 17, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Driving financial targets for a portfolio of Growth Business key account clients
- Developing strong client relationships through regular visits and active engagement
- Managing risk assessment and ensuring compliance with bank policies
- Collaborating with internal teams to improve ways of working and support an empowering climate
ASSUMPTION: This role requires a balance of sales, relationship management, and risk management skills. It is ideal for candidates with experience in commercial banking or a related field.
📋 Key Responsibilities
✅ Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
✅ Drive financial targets by focusing on origination efforts to acquire new clients, cross-selling to the existing client base, and coverage efforts to service clients in accordance with the segment CVP
✅ Actively develop strong client relationships by conducting regular client visits in accordance with the Commercial Growth Account Value Proposition and initiating changes to ABB Product by providing input into product development to better service clients
✅ Manage risk assessment by adhering to the bank's policies and procedures, ensuring compliance, and taking ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients' regulatory and compliance environments.
✅ Collaborate with internal teams by constantly seeking to improve ways of working, challenging the status quo, supporting an empowering climate within the team, sharing knowledge, experience, best practice, and providing constructive feedback as required.
ASSUMPTION: This role requires a proactive approach to client management, strong communication skills, and the ability to work effectively with internal teams.
🎯 Required Qualifications
Education: Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
Experience: 2-5 years of experience in managing complex commercial banking requirements
Required Skills:
- Client Relationship Management
- Risk Management
- Cross-Selling
- Financial Analysis
- Product Development
- Compliance
- Collaboration
- Communication
Preferred Skills:
- Experience in the financial services industry
- Fluency in additional languages (e.g., Afrikaans, isiZulu, isiXhosa)
ASSUMPTION: Candidates with relevant experience in commercial banking or a related field are encouraged to apply. Fluency in additional languages may be an asset but is not required.
💰 Compensation & Benefits
Salary Range: $50,000 - $70,000 per year (Based on industry standards for a Relationship Executive role with 2-5 years of experience)
Benefits:
- Medical, dental, and vision insurance
- Retirement savings plan with company match
- Employee stock purchase plan
- Generous time-off policy
- Employee assistance program
Working Hours: Full-time, Monday-Friday, with the possibility of occasional weekend or evening work to accommodate client needs
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services. Absa Group is a leading African financial services company with a global perspective, offering a range of banking, insurance, and wealth management services.
Company Size: 10,001+ employees. As a large organization, Absa Group offers a wide range of career opportunities and a diverse work environment.
Founded: 2018. Absa Group was formed through the merger of Barclays Africa Group Limited and the South African operations of Barclays PLC.
Company Description:
- Absa Group is committed to empowering Africa's tomorrow by providing innovative financial solutions that meet the unique needs of its clients.
- The company is driven by a passion for realizing growth on the African continent and beyond, with a presence in 12 African countries and representative offices in China, Namibia, Nigeria, and the United States.
- Absa Group is a truly African brand, inspired by the people it serves and dedicated to making a positive impact on the communities it operates in.
Company Specialties:
- Retail and Business Banking
- Wealth, Investment Management, and Insurance
- Corporate and Investment Banking
Company Website: www.absa.africa
ASSUMPTION: Absa Group's extensive experience in the African financial services industry makes it an attractive employer for candidates seeking to grow their careers in the region.
📊 Role Analysis
Career Level: Mid-level. This role is suitable for candidates with 2-5 years of experience in commercial banking or a related field, looking to advance their careers in a dynamic and challenging environment.
Reporting Structure: The Relationship Executive reports directly to the Head of Growth Business. They work closely with various internal teams, including Product Development, Risk Management, and Compliance.
Work Arrangement: On-site, with the possibility of occasional remote work to accommodate client needs.
Growth Opportunities:
- Progression to senior roles within the Growth Business segment or other areas of the organization
- Expanding client portfolio and taking on increased responsibilities
- Developing expertise in specific industry verticals or product areas
ASSUMPTION: This role offers significant growth potential for candidates eager to build their careers in the financial services industry.
🌍 Location & Work Environment
Office Type: Corporate office environment. The Bethlehem office is located in the heart of the city, offering easy access to amenities and public transportation.
Office Location(s): 7th Floor, Absa Towers West, 15 Troye Street, Johannesburg, Johannesburg 2001, ZA
Geographic Context:
- Bethlehem is a vibrant city with a rich cultural heritage and a diverse population.
- The city offers a range of housing options, from apartments to family homes, and a variety of neighborhoods to suit different lifestyles.
- Bethlehem has a moderate climate, with warm summers and mild winters, making it an attractive place to live and work year-round.
Work Schedule: Full-time, Monday-Friday, with the possibility of occasional weekend or evening work to accommodate client needs. The work schedule may vary depending on the specific needs of the client portfolio.
ASSUMPTION: The Bethlehem office offers a dynamic and engaging work environment, with ample opportunities for collaboration and professional growth.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the hiring manager
- In-person or virtual interview with the hiring manager and a panel of team members
- Background check and reference check
- Job offer
Key Assessment Areas:
- Client management skills
- Risk assessment and mitigation strategies
- Collaboration and teamwork
- Communication and presentation skills
- Problem-solving and analytical skills
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Demonstrate your understanding of the financial services industry and Absa Group's mission and values.
- Prepare examples of your client management, risk assessment, and collaboration skills to discuss during the interview.
- Research Absa Group's competitors and industry trends to show your knowledge of the market.
ATS Keywords: Client Relationship Management, Risk Management, Cross-Selling, Financial Analysis, Product Development, Compliance, Collaboration, Communication, Commercial Banking, Growth Business
ASSUMPTION: The application process for this role is competitive, and candidates should take the time to tailor their application materials and prepare thoroughly for the interview.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer Relationship Management (CRM) software (e.g., Salesforce, Microsoft Dynamics 365)
- Risk management and compliance software (e.g., MetricStream, Ascendant Compliance Manager)
- Financial analysis and reporting tools (e.g., Bloomberg, FactSet)
ASSUMPTION: Familiarity with industry-standard software and tools is expected for this role. Candidates should be comfortable learning and using new technologies as needed.
👔 Cultural Fit Considerations
Company Values:
- Customer-centricity
- One team, one dream
- Doing what's right
- Innovation and agility
- Integrity and accountability
Work Style:
- Collaborative and team-oriented
- Results-driven and proactive
- Adaptable and open to change
- Strong communication and interpersonal skills
- Ability to work independently and manage multiple priorities
Self-Assessment Questions:
- Do you have a proven track record of building and maintaining strong client relationships?
- Are you comfortable managing risk and ensuring compliance with relevant regulations and policies?
- Are you able to work effectively in a collaborative, team-based environment?
- Do you have a strong work ethic and a commitment to delivering high-quality results?
ASSUMPTION: Candidates who align with Absa Group's values and work style are more likely to be successful in this role and within the organization.
⚠️ Potential Challenges
- Managing a diverse portfolio of clients with varying needs and expectations
- Balancing sales and risk management responsibilities
- Adapting to a dynamic and changing work environment
- Meeting ambitious financial targets and performance metrics
- Navigating a large and complex organization with multiple stakeholders
ASSUMPTION: Candidates should be prepared to face these challenges and have a plan for overcoming them in order to succeed in this role.
📈 Similar Roles Comparison
- This role is similar to other Relationship Executive or Client Management roles in the financial services industry, but may have a greater focus on driving financial targets and managing risk.
- Compared to other roles within Absa Group, this position may offer more exposure to a diverse range of clients and industries, as well as opportunities for growth and advancement.
- Career paths for successful Relationship Executives may include progression to senior roles within the Growth Business segment or other areas of the organization, as well as potential transitions to related fields such as wealth management or corporate banking.
ASSUMPTION: Candidates should research similar roles and career paths within the financial services industry to better understand the opportunities and challenges associated with this position.
📝 Sample Projects
- Developing and implementing a client engagement strategy to drive cross-selling and increase wallet share
- Conducting a risk assessment of the client portfolio and implementing mitigation strategies to minimize exposure
- Collaborating with internal teams to develop and launch a new product or service offering tailored to the needs of Growth Business clients
ASSUMPTION: These sample projects are intended to illustrate the types of initiatives a Relationship Executive might undertake in this role. Actual projects may vary depending on the specific needs of the client portfolio and the organization.
❓ Key Questions to Ask During Interview
- Can you describe the typical client profile for this role and the key challenges they face?
- How does this role fit into the broader organizational structure, and what opportunities are there for growth and advancement?
- What are the most important priorities for this role in the first 90 days?
- How does Absa Group support the professional development and career growth of its employees?
- What is the company's approach to work-life balance, and how is this role expected to manage their time and priorities?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates a candidate's interest in and understanding of the role and the organization.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, using the ATS keywords provided.
- Prepare examples of your client management, risk assessment, and collaboration skills to discuss during the interview.
- Research Absa Group's competitors and industry trends to show your knowledge of the market.
- Follow up with the hiring manager one week after submitting your application to confirm receipt and reiterate your interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
