📌 Core Information
🔹 Job Title: Relationship Executive - Growth Business (Thohoyandou)
🔹 Company: Absa Group
🔹 Location: Thohoyandou, Limpopo, South Africa
🔹 Job Type: Full-Time
🔹 Category: Financial Services
🔹 Date Posted: April 3, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Optimizing profit and economic value of portfolios of Growth Business key account clients
- Focusing on origination, cross-selling, and coverage efforts to service clients
- Driving financial targets and managing risk assessment
- Collaborating and improving ways of working within the team
ASSUMPTION: This role requires a balance of sales, relationship management, and risk management skills. It's ideal for candidates with experience in commercial banking and a strong understanding of client relationship management.
📋 Key Responsibilities
✅ Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
✅ Actively develop strong client relationships and conduct regular client visits in accordance with the Commercial Growth Account Value Proposition
✅ Initiate changes to ABB Product by providing input into product development to better service clients
✅ Adhere to the bank's policies and procedures and ensure compliance, taking ultimate ownership of the portfolio's risk management
✅ Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team
ASSUMPTION: This role involves a high degree of client interaction and requires strong communication and relationship-building skills.
🎯 Required Qualifications
Education: Bachelors Degree in Business, Commerce, or Management Studies (Required)
Experience: Proven experience in commercial banking and client relationship management
Required Skills:
- Client Relationship Management
- Risk Management
- Financial Analysis
- Cross-Selling
- Compliance
- Product Development
- Collaboration
- Communication
Preferred Skills:
- Fluency in local languages (e.g., Venda, Tsonga)
- Experience working in the Limpopo region
ASSUMPTION: While not explicitly stated, fluency in local languages and experience working in the Limpopo region could be beneficial for this role.
💰 Compensation & Benefits
Salary Range: The salary range for this role is estimated to be ZAR 450,000 - ZAR 650,000 per annum, based on industry standards for a Relationship Executive with 2-5 years of experience in the financial services sector in South Africa.
Benefits:
- Medical aid and provident fund contributions
- Life and disability insurance
- Employee wellness programs
- Training and development opportunities
Working Hours: The standard working hours are Monday to Friday, 8:00 AM to 5:00 PM, with a 1-hour lunch break. However, the role may require flexibility to accommodate client needs.
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Absa Group operates in the competitive financial services industry, offering a wide range of banking, insurance, and wealth management services.
Company Size: Absa Group is a large organization with over 40,000 employees globally, providing ample opportunities for growth and development.
Founded: Absa Group was founded in 1991 and has since grown to become one of the largest financial services groups in Africa.
Company Description:
- Absa Group is a pan-African financial services group with a presence in 12 African countries
- The company offers a range of banking, insurance, and wealth management services to retail, business, corporate, and institutional clients
- Absa Group is committed to driving growth and empowering African communities through its products and services
Company Specialties:
- Retail Banking
- Business Banking
- Corporate and Investment Banking
- Wealth, Investment Management, and Insurance
Company Website: www.absa.africa
ASSUMPTION: Absa Group's extensive experience and presence in Africa make it a strong and stable employer of choice in the financial services sector.
📊 Role Analysis
Career Level: This role is suitable for candidates with 2-5 years of experience in commercial banking or a related field, seeking to advance their career in a dynamic and challenging environment.
Reporting Structure: The Relationship Executive reports directly to the Head of Growth Business for the region and works closely with other Relationship Executives, Product Specialists, and Risk Management teams.
Work Arrangement: This is an on-site role based in Thohoyandou, Limpopo. However, occasional travel may be required to visit clients in other regions.
Growth Opportunities:
- Progression to senior Relationship Executive or management roles
- Expansion into other business areas within Absa Group
- International assignments or secondments within the Absa Group network
ASSUMPTION: Given Absa Group's extensive presence in Africa and diverse business offerings, there are ample opportunities for career growth and development within the organization.
🌍 Location & Work Environment
Office Type: The Thohoyandou office is a modern, professional environment with state-of-the-art facilities and amenities.
Office Location(s): Game Shopping Centre (Thohouyandou West), Thohoyandou
Geographic Context:
- Thohoyandou is the largest town in the Vhembe District of the Limpopo province, with a population of approximately 100,000 people
- The town is known for its rich cultural heritage and is home to several historical sites and attractions
- Thohoyandou offers a warm, subtropical climate with mild winters and hot, humid summers
Work Schedule: The standard working hours are Monday to Friday, 8:00 AM to 5:00 PM, with a 1-hour lunch break. However, the role may require flexibility to accommodate client needs.
ASSUMPTION: Living and working in Thohoyandou offers a unique blend of cultural experiences and a lower cost of living compared to larger urban centers in South Africa.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening interview
- In-person or video interview with the hiring manager and/or team members
- Final interview with the Head of Growth Business for the region
- Background and reference checks
Key Assessment Areas:
- Client relationship management skills
- Risk management and compliance understanding
- Financial analysis and acumen
- Communication and interpersonal skills
- Problem-solving and decision-making abilities
Application Tips:
- Highlight relevant experience in commercial banking and client relationship management
- Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications
- Prepare for behavioral interview questions that focus on your ability to manage client relationships, manage risk, and drive financial targets
ATS Keywords: Client Relationship Management, Risk Management, Financial Analysis, Cross-Selling, Compliance, Product Development, Collaboration, Communication, Commercial Banking, Growth Business
ASSUMPTION: Absa Group uses Applicant Tracking Systems (ATS) to screen and manage job applications, so incorporating relevant keywords into your resume can improve your chances of being shortlisted.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer Relationship Management (CRM) software (e.g., Salesforce, Microsoft Dynamics)
- Risk management and compliance tools (e.g., FICO, SAS)
- Financial analysis and reporting tools (e.g., Bloomberg, FactSet)
ASSUMPTION: Proficiency in Microsoft Office Suite and CRM software is essential for this role. Familiarity with risk management, compliance, and financial analysis tools is also beneficial.
👔 Cultural Fit Considerations
Company Values:
- Customer Centricity: We put our customers first in everything we do
- One Team: We work together, supporting and respecting each other
- Integrity: We act ethically and honestly in all our interactions
- Accountability: We take ownership of our actions and their outcomes
- Innovation: We continuously seek new and better ways of doing things
Work Style:
- Collaborative: We work together to achieve our goals
- Adaptable: We embrace change and find creative solutions to challenges
- Results-driven: We focus on delivering outcomes that make a difference
Self-Assessment Questions:
- Do you have a proven track record of building and maintaining strong client relationships?
- Are you comfortable working in a dynamic and changing environment?
- Do you have a strong sense of accountability and take ownership of your actions and their outcomes?
ASSUMPTION: Candidates who align with Absa Group's values and work style are more likely to be successful in this role and within the organization.
⚠️ Potential Challenges
- The role may require extensive travel to visit clients in other regions
- The work can be demanding, with tight deadlines and high expectations for performance
- The competitive nature of the financial services industry may present challenges in maintaining and growing the client portfolio
- The role may require working with clients from diverse cultural and linguistic backgrounds, which can present unique challenges
ASSUMPTION: These challenges can be overcome with strong communication skills, cultural sensitivity, and a commitment to delivering exceptional client service.
📈 Similar Roles Comparison
- Compared to a Business Development Manager role, this role places a greater emphasis on risk management and client relationship management
- Compared to a Client Relationship Manager role, this role requires a deeper understanding of financial analysis and product development
- Compared to a Commercial Banking Officer role, this role has a broader scope, covering origination, cross-selling, and coverage efforts
ASSUMPTION: This role offers a unique blend of sales, relationship management, and risk management responsibilities, making it distinct from similar roles in the financial services industry.
📝 Sample Projects
- Developing and implementing a client retention strategy for a high-risk portfolio
- Conducting a comprehensive financial analysis of a potential client to identify opportunities for cross-selling and upselling
- Collaborating with the product development team to create a new product offering tailored to the needs of Growth Business clients
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and challenges that the Relationship Executive may face in this role.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this role fit into the overall growth strategy for the Growth Business segment?
- What opportunities are there for professional development and career growth within the organization?
- How does the company support work-life balance for employees in this role?
- What is the company's approach to diversity, equity, and inclusion, and how does this role contribute to these initiatives?
ASSUMPTION: Asking these questions demonstrates your interest in the role and your commitment to understanding the company's culture and values.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience in commercial banking and client relationship management
- Prepare for behavioral interview questions that focus on your ability to manage client relationships, manage risk, and drive financial targets
- If selected for an interview, be prepared to discuss your understanding of the local market and cultural context
- Follow up with the hiring manager one week after submitting your application to confirm receipt and express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
