π Core Information
πΉ Job Title: REMOTE SALES AND MARKETING HIGH TICKET
πΉ Company: JTBJ Enterprise LLC
πΉ Location: United States
πΉ Job Type: Full-Time
πΉ Category: Telecommute
πΉ Date Posted: 2025-04-04
πΉ Experience Level: Entry Level (0-2 years)
πΉ Remote Status: Remote Solely
π Job Overview
Key aspects of this role include:
- Working remotely for a customer-focused, service-driven company
- Assisting clients with travel planning and creating detailed itineraries
- Providing exceptional customer service and recommending attractions and accommodations
- Requiring strong communication, interpersonal, and organizational skills
- Offering the opportunity to work with the largest cruise lines in the world
ASSUMPTION: This role may involve irregular hours due to the nature of the travel industry and customer service requirements.
π Key Responsibilities
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Assist clients with travel planning and create detailed itineraries
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Recommend attractions and accommodations based on client preferences
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Provide exceptional customer service throughout the planning process
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Maintain attention to detail and organizational skills to ensure accurate itineraries
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Work independently and remotely, managing time effectively to meet deadlines
ASSUMPTION: The role may require occasional weekend or evening work to accommodate client time zones and travel needs.
π― Required Qualifications
Education: No specific degree required, but relevant experience is essential
Experience: 0-2 years of experience in travel planning, customer service, or a related field
Required Skills:
- Travel planning and itinerary creation
- Customer service skills
- Attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Ability to work independently and remotely
Preferred Skills:
- Experience in the travel industry
- Fluency in multiple languages
ASSUMPTION: While not explicitly stated, having knowledge of popular travel destinations and attractions would be beneficial for this role.
π° Compensation & Benefits
Salary Range: $58,900 - $125,000 per year (Based on industry standards for remote, entry-level travel advisor roles)
Benefits:
- Opportunity to work remotely with a flexible schedule
- Potential for career growth within the largest cruise lines in the world
Working Hours: Full-time (40 hours per week), with potential for irregular hours based on client needs
ASSUMPTION: The company may offer additional benefits, such as health insurance or retirement plans, but these are not explicitly stated in the job description.
π Applicant Insights
π Company Context
Industry: Telephone Call Centers, with a focus on business-to-business services
Company Size: 51-200 employees, providing a mid-sized company environment with opportunities for growth
Founded: 2016, with a relatively short history in the industry
Company Description:
- Providing professional call center services for businesses
- Offering 24/7 services in the USA
- Handling patients with tender care, focusing on customer satisfaction
Company Specialties:
- Call center services
- Business-to-business communication
Company Website: jtbjenterprise.com
ASSUMPTION: Although the company's primary focus is on call center services, this role is a unique opportunity to leverage their customer-focused approach in the travel industry.
π Role Analysis
Career Level: Entry-level, with opportunities for growth within the larger cruise line industry
Reporting Structure: This role may report directly to the hiring manager or a team lead within the travel department
Work Arrangement: Remote solely, with the opportunity to work from anywhere in the United States
Growth Opportunities:
- Potential career advancement within the largest cruise lines in the world
- Expanding travel industry knowledge and skills
- Gaining experience in remote work and independent time management
ASSUMPTION: As the company is relatively new to the travel industry, there may be opportunities for growth and career development as the department expands.
π Location & Work Environment
Office Type: Remote work environment, with no physical office required
Office Location(s): N/A (Remote work)
Geographic Context:
- Working remotely allows for a flexible work environment, with the ability to work from various locations within the United States
- Potential to interact with clients from diverse cultural backgrounds and time zones
Work Schedule: Full-time (40 hours per week), with potential for irregular hours based on client needs and time zones
ASSUMPTION: The flexible work environment may require self-motivation and strong time management skills to maintain productivity and meet deadlines.
πΌ Interview & Application Insights
Typical Process:
- Submit application through the provided link
- Complete an initial screening process
- Participate in an interview to discuss qualifications and fit for the role
- Potential follow-up interviews or assessments
Key Assessment Areas:
- Travel planning and itinerary creation skills
- Customer service and communication abilities
- Attention to detail and organizational skills
- Cultural awareness and adaptability
Application Tips:
- Highlight relevant travel planning, customer service, or related experience in your resume
- Tailor your cover letter to demonstrate your passion for travel and customer service
- Prepare examples of itineraries or customer service scenarios to discuss during the interview
ATS Keywords: Travel Planning, Itinerary Creation, Customer Service, Attention to Detail, Organizational Skills, Communication Skills, Interpersonal Skills, Independent Work
ASSUMPTION: The application process may involve additional steps or assessments, as the role requires specific skills and knowledge.
π οΈ Tools & Technologies
- Travel planning software and tools
- Customer relationship management (CRM) software
- Communication and collaboration platforms (e.g., email, video conferencing)
ASSUMPTION: The specific tools and technologies required may vary depending on the company's internal systems and client needs.
π Cultural Fit Considerations
Company Values:
- Customer Focused
- Service Driven
Work Style:
- Independent and self-motivated
- Adaptable and culturally aware
- Strong communication and interpersonal skills
Self-Assessment Questions:
- Do you have a passion for travel and helping others plan their dream vacations?
- Are you comfortable working independently and managing your time effectively?
- Do you thrive in a customer-focused environment and enjoy providing exceptional service?
ASSUMPTION: As the company is expanding into the travel industry, cultural fit will be essential for success in this role.
β οΈ Potential Challenges
- Managing client expectations and ensuring satisfaction in a remote work environment
- Adapting to the unique demands of the travel industry and its peak seasons
- Maintaining work-life balance while working remotely and managing irregular hours
- Potential language barriers or cultural differences when working with international clients
ASSUMPTION: These challenges can be overcome with strong communication skills, cultural awareness, and adaptability.
π Similar Roles Comparison
- This role is similar to a remote travel advisor or concierge position, but with a focus on high-ticket clients and cruise lines
- Unlike traditional call center roles, this position requires a strong understanding of travel destinations and itinerary creation
- Career progression may involve moving into management or specialized roles within the cruise line industry
ASSUMPTION: While this role shares similarities with other travel advisor positions, its focus on high-ticket clients and cruise lines sets it apart.
π Sample Projects
- Creating a detailed itinerary for a family of four visiting multiple European countries
- Assisting a couple planning their dream honeymoon to an exotic destination
- Recommending attractions and accommodations for a group of friends celebrating a milestone birthday
ASSUMPTION: These sample projects demonstrate the variety of clients and travel needs that may be encountered in this role.
β Key Questions to Ask During Interview
- What tools and resources will be provided to assist with travel planning and itinerary creation?
- How does the company support remote employees and ensure work-life balance?
- What opportunities are available for career growth and development within the company?
- How does the company handle client communication and ensure exceptional customer service in a remote work environment?
- What are the peak travel seasons, and how does the company manage workload during these periods?
ASSUMPTION: Asking these questions will help applicants better understand the role, the company culture, and the expectations for success.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant travel planning, customer service, or related experience
- Write a cover letter expressing your passion for travel and customer service
- Prepare examples of itineraries or customer service scenarios to discuss during the interview
- Follow up after your application submission and interview to express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.