📌 Core Information
🔹 Job Title: Remote Travel and Marketing Coordinator
🔹 Company: ExploreMore with Fran
🔹 Location: Atlanta, Georgia, United States
🔹 Job Type: Full-time
🔹 Category: Travel Arrangements
🔹 Date Posted: April 12, 2025
🔹 Experience Level: Entry-level to 2 years
🔹 Remote Status: Fully Remote
🚀 Job Overview
Key aspects of this role include:
- Planning and coordinating travel itineraries for clients
- Supporting marketing efforts to promote travel packages and destinations
- Collaborating with the marketing team to create engaging content
- Ensuring excellent customer service
ASSUMPTION: This role requires a balance of customer service and marketing skills, with a strong focus on travel planning.
📋 Key Responsibilities
✅ Plan and coordinate travel itineraries for individual and group clients, including transportation, accommodations, and activities
✅ Work with clients to understand their travel preferences and provide tailored travel solutions
✅ Collaborate with the marketing team to promote travel packages, destinations, and services through various channels (social media, email, etc.)
✅ Create and distribute marketing materials, including brochures, newsletters, and online content
✅ Assist in managing social media accounts and generating engaging content to promote the company’s services and destinations
✅ Ensure excellent customer service by addressing client inquiries, offering solutions, and following up on bookings
ASSUMPTION: The role involves a mix of independent work (planning itineraries) and collaborative work (marketing and customer service).
🎯 Required Qualifications
Education: High school diploma or equivalent
Experience: 0-2 years of relevant experience
Required Skills:
- Passion for travel and enthusiasm for helping others plan their ideal vacations
- Strong communication and organizational skills
- Proficient in Microsoft Office and comfortable with online booking systems
- Detail-oriented and able to handle multiple tasks simultaneously
Preferred Skills:
- Experience with social media platforms and digital marketing
ASSUMPTION: While experience in digital marketing is preferred, the role can be learned, and a strong passion for travel is essential.
💰 Compensation & Benefits
Salary Range: $35,000 - $45,000 per year (based on industry standards for entry-level travel and marketing roles in Atlanta)
Benefits:
- Flexible Schedule: Work from home with a flexible schedule
- Travel Perks: Enjoy discounts on travel services and opportunities to experience destinations firsthand
- Competitive Compensation: Earn based on performance and client bookings
- Supportive Team Environment: Work with a knowledgeable, collaborative team committed to providing exceptional customer service
Working Hours: Full-time (40 hours per week), with a flexible schedule
ASSUMPTION: The salary range is an estimate based on industry standards for entry-level travel and marketing roles in Atlanta.
📌 Applicant Insights
🔍 Company Context
Industry: Travel Arrangements. The company specializes in providing personalized travel services, including cruise, hotel, and vacation packages.
Company Size: Small (11-50 employees). This size allows for a more personal and collaborative work environment.
Founded: The company was founded by Fran, who has a passion for travel and helping others create memorable experiences.
Company Description:
- Customer-focused travel group
- Specializes in personalized travel services
- Award-winning team
Company Specialties:
- Cruise
- Hotel
- Travel arrangements
- Vacation
- And theme park
Company Website: exploremorewithfran.com
ASSUMPTION: The company's focus on personalized travel services and customer satisfaction sets it apart in the industry.
📊 Role Analysis
Career Level: Entry-level to 2 years. This role is ideal for candidates new to the travel industry or looking to gain experience in travel and marketing.
Reporting Structure: The role reports directly to the marketing manager and works closely with the travel planning and customer service teams.
Work Arrangement: Fully remote, with a flexible schedule that allows for a balance between work and personal life.
Growth Opportunities:
- Learning and developing marketing and travel planning skills
- Potential career progression within the company's growing team
- Opportunities to travel and experience destinations firsthand
ASSUMPTION: The role offers growth opportunities through learning and development, as well as potential career progression within the company.
🌍 Location & Work Environment
Office Type: Remote (work from home)
Office Location(s): Atlanta, Georgia
Geographic Context:
- Atlanta is a vibrant city with a diverse culture and numerous attractions
- The city offers a variety of neighborhoods and communities to suit different lifestyles
- Atlanta has a humid subtropical climate, with mild winters and hot, humid summers
Work Schedule: Full-time (40 hours per week), with a flexible schedule that allows for a balance between work and personal life.
ASSUMPTION: The remote work environment offers flexibility and the opportunity to work from the comfort of one's own home.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening to assess communication skills and cultural fit
- In-depth interview with the marketing manager to discuss the role and answer questions
- Background check and reference check (if applicable)
Key Assessment Areas:
- Communication skills and customer service aptitude
- Travel knowledge and enthusiasm
- Marketing skills and digital literacy
- Organizational skills and attention to detail
Application Tips:
- Highlight relevant travel and marketing experience, as well as any customer service experience
- Tailor your resume and cover letter to emphasize your passion for travel and enthusiasm for helping others plan their ideal vacations
- Prepare examples of marketing campaigns or travel itineraries you've created to showcase your skills
ATS Keywords: Travel Planning, Customer Service, Marketing, Social Media, Communication, Organization, Digital Marketing, Microsoft Office, Detail-Oriented
ASSUMPTION: The application process focuses on assessing communication skills, travel knowledge, and marketing skills, as well as cultural fit.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Online booking systems (e.g., Sabre, Amadeus, Travelport)
- Social media platforms (e.g., Facebook, Instagram, Twitter)
- Email marketing tools (e.g., Mailchimp, Constant Contact)
ASSUMPTION: The role requires proficiency in Microsoft Office and online booking systems, as well as familiarity with social media platforms and email marketing tools.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric: Focus on providing personalized travel services and exceptional customer service
- Collaborative: Work together to create memorable travel experiences and engaging marketing campaigns
- Innovative: Continuously seek new ways to improve travel services and marketing efforts
Work Style:
- Independent: Plan and coordinate travel itineraries with minimal supervision
- Collaborative: Work closely with the marketing team to create engaging content and promote travel services
- Adaptable: Balance customer service and marketing responsibilities, and adapt to changes in priorities
Self-Assessment Questions:
- Do you have a genuine passion for travel and helping others plan their ideal vacations?
- Are you comfortable working independently and collaboratively to achieve marketing and customer service goals?
- Can you adapt to changes in priorities and manage multiple tasks simultaneously?
ASSUMPTION: The company values a customer-centric, collaborative, and innovative work environment, with a focus on providing exceptional travel services and marketing campaigns.
⚠️ Potential Challenges
- Managing multiple tasks and priorities simultaneously
- Adapting to changes in marketing and customer service strategies
- Balancing independent work (travel planning) and collaborative work (marketing and customer service)
- Ensuring excellent customer service while managing a high volume of client inquiries
ASSUMPTION: The role may present challenges in managing multiple tasks and priorities, as well as balancing independent and collaborative work.
📈 Similar Roles Comparison
- Unlike traditional travel agent roles, this position combines travel planning with marketing responsibilities
- In the travel industry, this role is unique in its focus on both customer service and marketing
- Career progression may include roles such as Senior Travel and Marketing Coordinator, Travel and Marketing Manager, or similar positions within the company
ASSUMPTION: The role combines unique aspects of travel planning and marketing, setting it apart from traditional travel agent positions.
📝 Sample Projects
- Create a marketing campaign to promote a new travel destination, including social media content, email newsletters, and brochures
- Plan a customized itinerary for a group of clients traveling to Europe, including transportation, accommodations, and activities
- Assist in managing the company's social media accounts, generating engaging content, and responding to customer inquiries
ASSUMPTION: Sample projects may include marketing campaigns, travel itineraries, and social media management, reflecting the role's diverse responsibilities.
❓ Key Questions to Ask During Interview
- How does the company support employees in developing their marketing and travel planning skills?
- What are the most challenging aspects of the role, and how can I best prepare for them?
- How does the company foster a collaborative work environment, and how can I contribute to it?
- What opportunities exist for growth and career progression within the company?
- How does the company ensure excellent customer service while managing a high volume of client inquiries?
ASSUMPTION: Interview questions should focus on skill development, role challenges, collaboration, growth opportunities, and customer service strategies.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to emphasize your passion for travel and enthusiasm for helping others plan their ideal vacations
- Prepare examples of marketing campaigns or travel itineraries you've created to showcase your skills
- Follow up with the hiring manager within one week of submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
