📌 Core Information
🔹 Job Title: Retail Associate, SEAS - Barceloneta, PR
🔹 Company: Nike
🔹 Location: Barceloneta, Puerto Rico
🔹 Job Type: Full-Time, Seasonal
🔹 Category: Retail
🔹 Date Posted: June 6, 2025
🔹 Experience Level: Entry-Level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Providing exceptional customer service in a high-volume retail environment
- Guiding customers in finding the right products for their needs
- Operating cash registers and processing transactions
- Stocking and maintaining visual displays
- Working a flexible schedule, including nights, weekends, and holidays
ASSUMPTION: This role requires a high level of physical activity and customer interaction, with a focus on providing excellent customer service in a fast-paced environment.
📋 Key Responsibilities
✅ Greeting customers and providing assistance in finding products
✅ Processing transactions accurately and efficiently
✅ Maintaining store cleanliness and visual merchandising standards
✅ Restocking merchandise and managing inventory levels
✅ Collaborating with team members to achieve store goals
ASSUMPTION: The responsibilities listed above are essential for the success of the store and require strong communication, teamwork, and time management skills.
🎯 Required Qualifications
Education: High school diploma or equivalent
Experience: No prior experience required
Required Skills:
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, high-volume environment
- Physical stamina to stand, bend, and lift for extended periods
- Flexibility to work a varied schedule, including nights, weekends, and holidays
Preferred Skills:
- Previous retail or customer service experience
- Fluency in Spanish
ASSUMPTION: While not required, previous retail experience and bilingual skills can be beneficial in this role.
💰 Compensation & Benefits
Salary Range: $15.50 per hour (based on company-provided information)
Benefits:
- Discounts on Nike, Converse, and Jordan products for employees and their families
- Paid time off and holiday pay for full-time and part-time employees working 20 hours or more per week
- 401(k) plan, CERA, Employee Assistance Program, and other benefits for full-time and part-time employees working 20 hours or more per week
- Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
- Employee Stock Purchase Plan
- Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates
Working Hours: Seasonal – up to 40 hours per week, including nights and weekends
ASSUMPTION: The salary range provided is based on company-provided information and may vary depending on factors such as experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Footwear Manufacturing
Company Size: 10,001+ employees
Founded: 1964
Company Description:
- Nike is committed to redefining the future of sport through a comprehensive approach to environmental sustainability
- The company focuses on innovative materials, reducing waste, circular design, energy efficiency, water stewardship, and transparency
- Nike offers a wide range of products, including footwear, apparel, and equipment for various sports and activities
Company Specialties:
- Footwear design and manufacturing
- Sports apparel and equipment
- Athletic footwear and clothing
Company Website: Nike.com
ASSUMPTION: Nike is a well-established company with a strong focus on innovation, sustainability, and providing high-quality products for athletes and sports enthusiasts.
📊 Role Analysis
Career Level: Entry-Level
Reporting Structure: Reports directly to the Store Manager
Work Arrangement: On-site, with a flexible schedule that may include nights, weekends, and holidays
Growth Opportunities:
- Advancement to a leadership role within the store
- Transfer to a different retail location or department
- Career progression within Nike's corporate offices
ASSUMPTION: This role offers opportunities for growth and development within the company, depending on performance and availability.
🌍 Location & Work Environment
Office Type: Retail Store
Office Location(s): Barceloneta, Puerto Rico
Geographic Context:
- Barceloneta is a municipality located in the northern coast of Puerto Rico
- The store is located in a high-traffic retail area, with easy access to public transportation
- The work environment is fast-paced, with a focus on customer service and teamwork
Work Schedule: Seasonal – up to 40 hours per week, including nights and weekends
ASSUMPTION: The work environment can be physically demanding and requires strong communication and interpersonal skills to provide excellent customer service.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen
- In-store interview with the Store Manager
- Background check and onboarding
Key Assessment Areas:
- Customer service skills
- Communication and interpersonal skills
- Availability and flexibility
- Physical stamina and ability to perform job tasks
Application Tips:
- Highlight relevant customer service or retail experience on your resume
- Tailor your cover letter to emphasize your enthusiasm for the Nike brand and commitment to providing excellent customer service
- Prepare for interview questions related to customer service scenarios and your ability to work in a fast-paced environment
ATS Keywords: Customer Service, Retail, Sales, Cash Register, Inventory, Teamwork, Flexibility, Physical Stamina
ASSUMPTION: The application process may vary depending on the specific needs of the store and the availability of candidates.
🛠️ Tools & Technologies
- Cash register and point-of-sale (POS) system
- Inventory management software
- Visual merchandising tools
ASSUMPTION: Familiarity with retail technology and cash handling is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Customer focus
- Inclusion
- Integrity
Work Style:
- Fast-paced and dynamic
- Collaborative and team-oriented
- Focused on providing excellent customer service
Self-Assessment Questions:
- Do you thrive in a fast-paced, high-volume retail environment?
- Are you passionate about providing excellent customer service?
- Can you work collaboratively with a diverse team to achieve store goals?
ASSUMPTION: Applicants should assess their fit with the company's values and work style to ensure a successful and fulfilling experience in the role.
⚠️ Potential Challenges
- Working in a high-volume, fast-paced retail environment
- Dealing with difficult customers or challenging situations
- Meeting sales and performance targets
- Adapting to a flexible schedule that may include nights, weekends, and holidays
ASSUMPTION: Applicants should be prepared to face these challenges and have the skills and resilience to overcome them.
📈 Similar Roles Comparison
- Retail Sales Associate
- Sales Representative
- Customer Service Representative
ASSUMPTION: These roles share similarities with the Retail Associate position, such as a focus on customer service, sales, and working in a retail environment.
📝 Sample Projects
- Assisting customers in finding the perfect pair of shoes for their needs
- Processing a high volume of transactions accurately and efficiently during peak hours
- Restocking and organizing merchandise to maintain visual merchandising standards
ASSUMPTION: These sample projects demonstrate the day-to-day responsibilities and tasks associated with the Retail Associate role.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of working in this role?
- How does the store support the growth and development of its employees?
- What are the key priorities for this role in the first 90 days?
- How does the store measure success and performance for this role?
- What opportunities are there for advancement within the company?
ASSUMPTION: These questions can help applicants better understand the role, the work environment, and the opportunities for growth and development within the company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Nike Careers website
- Tailor your resume and cover letter to highlight your relevant experience and enthusiasm for the role
- Prepare for your interview by researching the company and practicing common customer service scenarios
- Follow up with the hiring manager after your interview to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
