Retail Clothing Brand Ambassador - Dresses Multi-Vendor, Arden Fair - Full Time

📌 Core Information

🔹 Job Title: Retail Clothing Brand Ambassador - Dresses Multi-Vendor, Arden Fair - Full Time

🔹 Company: Macy's Jobs

🔹 Location: Sacramento, California, United States

🔹 Job Type: On-site

🔹 Category: 🤳 Influencer Marketing, 🎨 Brand & Creative Marketing

🔹 Date Posted: Thu Mar 27 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Driving sales by engaging with customers and sharing product insights.
• Building and maintaining a repeat customer base and acting as the vendor/brand expert.
• Communicating customer trends and needs to leadership and vendors.
• Executing merchandising strategies to enhance brand visibility and sales.

ASSUMPTION: This role requires a strong balance of sales acumen and creative merchandising strategies, emphasizing connection with customers and vendors.

📋 Key Responsibilities

✅ Provide an exceptional customer experience by ensuring the customer is always the priority.

✅ Greet customers, make product recommendations, and upsell items.

✅ Serve as a liaison between designated vendors, personal stylists, and the store leadership team.

✅ Ensure the sales floor is neat, clean, and properly signed for sales and markdowns.

✅ Create and implement best practices to drive sales, turn, and gross margin above company average.

✅ Build brand-specific clientele to support local marketing efforts.

✅ Execute vendor and non-vendor events to increase sales.

✅ Actively plan, organize, and lead customer-facing vendor-sponsored events ensuring sales and participation goals are met.

✅ Be proficient in Macy’s point of sale systems and company devices.

✅ Foster an environment of acceptance and respect, ensuring authentic connections with colleagues, customers, and communities.

ASSUMPTION: Expectations include a proactive approach to event management and a focus on creating engaging and dynamic shopping experiences.

🎯 Required Qualifications

Education: Not specified

Experience: A minimum of 1 year of previous selling or retail experience is required.

Required Skills:

• Customer Service
• Sales
• Product Knowledge
• Communication
• Teamwork
• Time Management
• Attention to Detail

Preferred Skills:

• Event Planning
• Creativity

ASSUMPTION: Candidates should have strong interpersonal and communication skills, coupled with a flair for creative problem-solving in a retail context.

💰 Compensation & Benefits

Salary Range: Not specified but competitive within the retail industry.

Benefits:

• Comprehensive health and wellness coverage
• 401(k) match
• Merchandise discounts
• Paid time off and eight paid holidays
• Employee Assistance Program with mental health counseling and legal/financial advice

Working Hours: 40 hours per week with flexible scheduling options.

ASSUMPTION: Macy's offers a robust benefits package aimed at supporting employee well-being and professional growth.

📌 Applicant Insights

🔍 Company Context

Industry: Retail, with a strong presence in fashion and lifestyle products.

Company Size: 10,001+ employees, offering diverse opportunities for career progression.

Founded: 1858, with a rich history of innovation and tradition in the retail sector.

Company Description:

• Macy's is a prominent American retail brand known for its fashion offerings and department store experience.
• The company is renowned for its flagship store at Herald Square in New York City.
• Macy's celebrates significant events like the Thanksgiving Day Parade and Fireworks displays.

Company Specialties:

• Fashion Retailing
• Brand Marketing
• Customer Experience

Company Website: http://www.macysjobs.com

ASSUMPTION: With its vast employee base and global reach, Macy's provides a stable environment with numerous growth potentials in retail and marketing fields.

📊 Role Analysis

Career Level: Entry-level to early career with opportunities for advancement.

Reporting Structure: Reports to store leadership and relevant vendor representatives.

Work Arrangement: Full-time, on-site at the Arden Fair location.

Growth Opportunities:

• Potential to move into higher-level marketing or merchandising roles.
• Opportunities for leadership development and cross-department experience.
• Engagement in unique vendor and corporate events to enhance skills.

ASSUMPTION: This role is a stepping stone for individuals aiming to build a career in retail management or brand strategy.

🌍 Location & Work Environment

Office Type: Retail store environment, conducive to customer interaction.

Office Location(s): Arden Fair Mall, Sacramento, California.

Geographic Context:

• Located in a major retail hub in Sacramento, attracting a diverse customer base.
• Access to public transportation and ample amenities.
• Dynamic community with a mix of suburban and city environments.

Work Schedule: Requires availability for evenings, weekends, and holidays to meet customer demand.

ASSUMPTION: The retail setting at Arden Fair offers a vibrant and fast-paced atmosphere ideally suited for customer-focused professionals.

💼 Interview & Application Insights

Typical Process:

• Initial application submission and resume review.
• Phone interview with a HR representative.
• In-person interview at the store location with management.

Key Assessment Areas:

• Customer service orientation
• Sales and product knowledge
• Teamwork and interpersonal skills

Application Tips:

• Highlight retail and sales experience in your resume.
• Prepare examples of past customer service successes.
• Demonstrate knowledge of Macy's brand and products.

ATS Keywords: Retail, Customer Service, Sales, Merchandising, Communication

ASSUMPTION: The application process is designed to identify candidates with strong retail skills and a passion for customer engagement.

🛠️ Tools & Technologies

• Macy’s point of sale systems
• Company devices for sales and inventory tracking
• Event management tools for planning and execution

ASSUMPTION: Familiarity with retail technology and tools enhances operational efficiency in this role.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric approach
• Innovation and tradition balance
• Inclusivity and community engagement

Work Style:

• Collaborative and supportive teamwork
• Proactive and self-motivated initiative
• Adaptable to a fast-paced retail environment

Self-Assessment Questions:

• Do I enjoy engaging with a diverse customer base?
• Am I comfortable working in a high-energy retail setting?
• Can I balance independent tasks with collaborative efforts?

ASSUMPTION: Candidates who thrive in vibrant, customer-driven environments and value teamwork will fit well culturally.

⚠️ Potential Challenges

• Managing high customer volume during peak shopping times.
• Balancing diverse vendor relationships and brand-specific expectations.
• Adapting to frequent sales and merchandising updates.
• Maintaining high energy and focus during extended shifts.

ASSUMPTION: The role's demands in a large retail setting require resilience and versatility in handling multiple tasks efficiently.

📈 Similar Roles Comparison

• Greater emphasis on vendor-specific knowledge in this role compared to general sales associate positions.
• Enhanced focus on event planning and execution relative to other retail roles.
• Opportunity for branding influence through customer relationship building.

ASSUMPTION: The intricate balance of sales and brand ambassadorship distinguishes this position from other retail opportunities.

📝 Sample Projects

• Organizing a successful vendor event that exceeds sales targets.
• Developing a strategy to increase client retention for a specific brand.
• Executing a merchandising overhaul that boosts product visibility.

ASSUMPTION: Projects typically involve creative customer engagement and direct collaboration with vendor teams.

❓ Key Questions to Ask During Interview

• What support does Macy's offer for professional development in this role?
• How does Macy's measure success for a Brand Ambassador?
• What are some recent changes in Macy's vendor marketing strategies?
• Can you describe the team dynamics within the store?
• What challenges should I anticipate in the first three months?

ASSUMPTION: These questions help determine the scope of responsibilities and growth pathways while showcasing the candidate's proactive approach.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant sales and retail experiences.
• Prepare for potential initial phone screening interviews.
• Research Macy's brand values and current marketing strategies.
• Be ready to discuss your favorite experiences with brand promotions or events.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.