Retail Clothing Brand Ambassador - Sportswear Ready to Wear, Green Acres - Full Time

📌 Core Information

🔹 Job Title: Retail Clothing Brand Ambassador - Sportswear Ready to Wear, Green Acres - Full Time

🔹 Company: Macy's Jobs

🔹 Location: Valley Stream, New York, United States

🔹 Job Type: On-site

🔹 Category: 🤳 Influencer Marketing, 🎨 Brand & Creative Marketing

🔹 Date Posted: March 29, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Driving sales through exceptional customer connections
• Serving as a brand and vendor-specific expert
• Communicating customer needs and shopping patterns
• Executing strategic merchandising initiatives

ASSUMPTION: The job overview infers that the ambassador will play a crucial role in enhancing customer experiences and influencing purchasing decisions through detailed product knowledge and personal interactions.

📋 Key Responsibilities

✅ Provide an exceptional customer experience by prioritizing customer needs

✅ Greet customers, make product recommendations, and upsell products

✅ Serve as a liaison between designated vendors, personal stylists, and the leadership team

✅ Ensure the sales floor is neat, clean, and properly signed for sales and markdowns

✅ Create and implement best practices to drive sales and margin growth

✅ Build brand-specific clientele and support local marketing efforts

✅ Execute vendor and non-vendor events to increase sales

✅ Actively plan and lead customer-facing vendor events

✅ Be proficient in Macy’s point of sale systems to complete transactions warmly

✅ Foster a respectful environment with authentic connections

ASSUMPTION: Responsibilities imply focus on sales strategies, customer interaction, and community events to enhance brand presence and sales.

🎯 Required Qualifications

Education: Not specified

Experience: Minimum 1 year of previous selling or retail experience required

Required Skills:

• Excellent verbal and written communication skills
• Ability to build relationships and convert customers to clients
• Proficiency with computers and mobile devices

Preferred Skills:

• Creativity and vision in merchandising
• Strong time management skills

ASSUMPTION: Preferred skills suggest emphasis on proactive engagement and strategic merchandising for enhanced customer experience.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Competitive pay and benefits including health and wellness coverage
• 401(k) match and paid time off
• Merchandise discounts and performance-based incentives

Working Hours: 40 hours per week, flexible availability required including weekends and holidays

ASSUMPTION: Salary unspecified, yet benefits indicate prioritization of employee health, career growth, and work-life balance.

📌 Applicant Insights

🔍 Company Context

Industry: Retail, focusing on innovative fashion distribution and customer experiences

Company Size: 10,001+ employees, offering diverse opportunities given its large scale

Founded: 1858, with a rich history of retail leadership and community engagement

Company Description:

• Innovative storytelling through retail experiences
• Iconic events such as Macy’s 4th of July Fireworks® and Thanksgiving Day Parade®
• Supporting communities with donations and volunteerism

Company Specialties:

• Retail
• Fashion
• Community Engagement

Company Website: http://www.macysjobs.com?rx_source=linkedincompanypage

ASSUMPTION: Macy's longstanding presence and large employee base suggest stability and diverse opportunities for advancement.

📊 Role Analysis

Career Level: Entry to mid-level, suitable for candidates seeking growth in retail marketing

Reporting Structure: Reports to store leadership with collaboration across departments

Work Arrangement: Full-time, on-site

Growth Opportunities:

• Potential for career growth into leadership roles
• Access to continuous learning and leadership development programs
• Ability to engage with diverse teams and community initiatives

ASSUMPTION: This role provides a platform for career development, with considerations for those seeking to leverage retail trends and customer engagement strategies.

🌍 Location & Work Environment

Office Type: Retail environment

Office Location(s): Primarily at Valley Stream, NY location

Geographic Context:

• Proximity to New York City
• Presence in a bustling retail hub
• Accessible to a diverse customer demographic

Work Schedule: Variable; requires flexibility to adapt to retail demands, including weekends and holidays

ASSUMPTION: Valley Stream location presents vibrant customer interactions; proximity to NYC offers rich professional networking opportunities.

💼 Interview & Application Insights

Typical Process:

• Application submission through Macy's careers portal
• Initial screening by recruitment team
• Interview with store management

Key Assessment Areas:

• Customer service acumen
• Retail and sales expertise
• Communication skills

Application Tips:

• Highlight relevant retail and sales experience
• Demonstrate knowledge of Macy's brand and its values
• Emphasize ability to work in a team-oriented environment

ATS Keywords: Sales, Customer Service, Retail, Communication, Product Knowledge

ASSUMPTION: The interview process likely emphasizes interpersonal skills and alignment with Macy’s customer-oriented philosophy.

🛠️ Tools & Technologies

• Macy’s point of sale systems
• Radio frequency equipment
• Mobile devices for sales enhancement

ASSUMPTION: Familiarity with retail technology will aid in seamless transaction processing and inventory management.

👔 Cultural Fit Considerations

Company Values:

• Integrity in customer interactions
• Commitment to community involvement
• Innovation in retail practices

Work Style:

• Collaborative team environment
• Proactive problem solving
• Flexibility to adapt to changing retail trends

Self-Assessment Questions:

• Can you effectively communicate with a diverse group of customers?
• How do you prioritize tasks in a fast-paced environment?
• What strategies do you use to build client relationships?

ASSUMPTION: Cultural fit hinges on an ability to balance sales performance with authentic customer engagement and community contributions.

⚠️ Potential Challenges

• Maintaining customer engagement in a competitive retail market
• Adapting to diverse customer needs and expectations
• Meeting sales targets during off-peak seasons
• Handling multiple tasks while maintaining service quality

ASSUMPTION: These challenges underscore the need for strong adaptability and continual learning to thrive in this role.

📈 Similar Roles Comparison

• Brand Representative at competitor stores
• Retail Sales Associate with emphasis on product display
• Customer Service Specialist with brand management tasks

ASSUMPTION: Similar roles often require a mix of sales acumen and brand representation skills to influence customer loyalty and sales growth.

📝 Sample Projects

• Implementing a local marketing showcase for a new product line
• Coordinating a customer appreciation event with key vendors
• Designing themed in-store presentations to enhance brand visibility

ASSUMPTION: Success in sample projects reflects an ability to integrate creative strategies with retail operations to achieve sales objectives.

❓ Key Questions to Ask During Interview

• How does Macy's measure performance for this role?
• What are the primary challenges facing the sales team this year?
• How does Macy's support professional development for team members?
• What are the expectations for customer engagement initiatives?
• Can you describe a successful event led by a brand ambassador in the past?

ASSUMPTION: These questions are intended to gauge insights into Macy's operational strategies and support structures.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant sales and customer service experience
• Customize your cover letter to reflect understanding of Macy's brand
• Complete any pre-employment assessments if requested
• Follow up with a thank you note post-interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.