Retail Cosmetics Brand Expert - Estee Lauder, Glenbrook Square Mall - Full Time

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📌 Core Information

🔹 Job Title: Retail Cosmetics Brand Expert - Estee Lauder

🔹 Company: Macy's Jobs

🔹 Location: Fort Wayne, Indiana, United States

🔹 Job Type: Full Time, On-site

🔹 Category: 🎨 Brand & Creative Marketing

🔹 Date Posted: Fri Mar 28 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Driving Estee Lauder brand sales in Macy’s Beauty department
• Inspiring and leading a team for enhanced customer experience
• Serving as a beauty authority, guiding and educating customers
• Customizing beauty regimens and looks with the latest products

ASSUMPTION: This role involves significant interpersonal interactions due to its retail nature, focusing on Estee Lauder brand representation within Macy's.

📋 Key Responsibilities

✅ Inspire teamwork to reach sales goals and elevate customer experience

✅ Recruit, train, and coach associates on policies and productivity goals

✅ Develop customer loyalty and brand engagement through rewards programs

✅ Organize and execute events to boost sales

✅ Communicate with vendors for event execution

✅ Analyze sales data to strategize and exceed sales targets

✅ Lead product demonstrations and peer training sessions

✅ Manage merchandise handling and adhere to hygiene standards

ASSUMPTION: Responsibilities likely include store-level event management and customer relationship building given the nature of the retail environment.

🎯 Required Qualifications

Education: Not specified

Experience: 1 to 2 years of relevant work experience, ideally in retail or beauty sectors

Required Skills:

• Leadership and team management
• Customer service and product knowledge
• Sales and analytical skills

Preferred Skills:

• Advanced knowledge of beauty trends
• Experience in organizing promotional events

ASSUMPTION: A retail background with a focus on cosmetics is preferred, with an emphasis on leadership and customer management skills.

💰 Compensation & Benefits

Salary Range: Not specified - industry standards suggest competitive retail compensation

Benefits:

• Comprehensive health and wellness coverage
• 401(k) plan with match
• Merchandise discounts and performance incentives

Working Hours: Regular scheduling of 40 hours, including evenings and weekends

ASSUMPTION: Benefits include standard retail perks such as discounts and health coverage. Flexibility in scheduling is often required in retail.

📌 Applicant Insights

🔍 Company Context

Industry: Retail industry with a robust focus on fashion and beauty

Company Size: Over 10,001 employees globally provides diverse career opportunities

Founded: 1858, with a long-standing history as a major retail player

Company Description:

• Macy’s is a prominent retailer known for fashion and lifestyle products
• Famous for iconic events like the Macy's Thanksgiving Day Parade
• Reputation for quality and affordability across numerous locations

Company Specialties:

• Retail
• Fashion
• Beauty products

Company Website: http://www.macysjobs.com

ASSUMPTION: Macy's offers career growth in a stable retail environment, with special emphasis on seasonal marketing events.

📊 Role Analysis

Career Level: Entry to mid-level role, suitable for individuals early in their retail career

Reporting Structure: Likely reports to a department or store manager

Work Arrangement: Full-time, on-site with a focus on customer interaction

Growth Opportunities:

• Advancement into senior brand management roles
• Increased responsibility in event planning and execution
• Potential to lead larger teams and departments

ASSUMPTION: This role is a gateway to higher responsibilities, focusing on skills growth in team management and retail strategies.

🌍 Location & Work Environment

Office Type: Mall-based retail environment

Office Location(s): Glenbrook Square Mall

Geographic Context:

• Located in a well-known shopping center in Fort Wayne
• Surrounded by other retail and dining establishments
• Easy access via public transportation and major roadways

Work Schedule: Includes flexible hours covering days, evenings, and weekends

ASSUMPTION: The work environment is dynamic and customer-focused due to its prime mall location.

💼 Interview & Application Insights

Typical Process:

• Initial online application submission
• Screening interview with HR or store manager
• In-person interview focusing on skills and experience

Key Assessment Areas:

• Understanding of beauty products and trends
• Customer service and sales abilities
• Team leadership skills

Application Tips:

• Highlight any beauty or retail experience in your resume
• Prepare to discuss customer interaction scenarios
• Research Estee Lauder products and Macy's brand

ATS Keywords: Beauty sales, customer service, retail management, Estee Lauder

ASSUMPTION: The interview process focuses on customer interaction expertise and product knowledge, typical in beauty retail roles.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Clienteling and CRM tools
• Online inventory management systems

ASSUMPTION: Familiarity with retail management and inventory technologies is beneficial.

👔 Cultural Fit Considerations

Company Values:

• Dedication to customer satisfaction
• Commitment to diversity and inclusion
• Innovation in retail experiences

Work Style:

• Collaborative and team-oriented
• Adaptable to changing retail environments
• Customer-first mindset

Self-Assessment Questions:

• Do you enjoy engaging with customers and building rapport?
• Can you manage and motivate a team to achieve sales targets?
• Are you adaptable to the fast-paced nature of retail?

ASSUMPTION: Cultural alignment is focused on customer engagement and teamwork.

⚠️ Potential Challenges

• Managing peak shopping seasons and holiday rush
• Handling diverse customer needs and expectations
• Adapting to evolving beauty trends and product lines
• Maintaining motivation in a performance-based environment

ASSUMPTION: This role demands resilience and adaptability due to shifts in retail trends and customer demands.

📈 Similar Roles Comparison

• This position offers a blend of sales and supervisory responsibilities
• Compared to similar roles, it emphasizes brand-specific expertise
• It provides opportunities to engage directly with both customers and product lines

ASSUMPTION: Similar positions in beauty retail focus on specific brands but may not offer the same level of customer interaction opportunities.

📝 Sample Projects

• Organizing an in-store Estee Lauder beauty event
• Coaching peers on new product launches
• Leading seasonal sales initiative for Estee Lauder products

ASSUMPTION: These projects focus on driving sales and improving brand visibility through coordinated efforts.

❓ Key Questions to Ask During Interview

• What are the key sales targets for the Estee Lauder brand this year?
• How does Macy’s support continued learning and development?
• What challenges are currently facing the Beauty department?
• Can you describe a successful brand promotion event?
• How is performance measured and motivated within the team?

ASSUMPTION: Interview questions should focus on goal achievement, team development, and brand strategy execution.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Custom-tailor your resume to emphasize retail and beauty experience
• Attach a cover letter highlighting your passion for the beauty industry
• Prepare responses for common interview questions related to customer service
• Research Estee Lauder’s current product lines and marketing initiatives

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

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