📌 Core Information
🔹 Job Title: Retail Marketing Loyalty Program Specialist
🔹 Company: Global Partners LP
🔹 Location: Waltham, MA - Corporate Headquarters
🔹 Job Type: Full-Time
🔹 Category: Retail Marketing
🔹 Date Posted: July 10, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Supporting and executing loyalty program promotions
- Collaborating with cross-functional teams to enhance member engagement
- Managing promotions across marketing systems and retail stores
- Troubleshooting issues and ensuring flawless member experiences
ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously in a fast-paced environment.
📋 Key Responsibilities
✅ Promotion Management: Work with cross-functional teams to understand all promotions, communicate retail loyalty promotions to Paytronix, set up applicable product categories, and provide reporting on promotion performance.
✅ Testing & Coordination: Collaborate with Paytronix and Global Business Analysts to coordinate and conduct end-to-end testing of loyalty promotions, validate promotional functionality prior to launch, and ensure flawless member experiences.
✅ Troubleshooting & Support: Serve as the point of contact for all Global Works support tickets related to loyalty promotions, troubleshoot issues by working with cross-functional teams, and communicate resolution updates to stakeholders.
ASSUMPTION: This role requires strong problem-solving skills and the ability to work effectively with various teams to resolve issues promptly.
🎯 Required Qualifications
Education: Bachelor's degree required
Experience: 3+ years of experience in retail marketing, loyalty program coordination, or a related field
Required Skills:
- Familiarity with Paytronix or similar loyalty platforms
- Understanding of product categorization and UPC management
- Strong project coordination skills with attention to detail
- Excellent verbal and written communication skills
- Proficiency in Microsoft Word, Excel, and related productivity tools
- Ability to manage multiple projects simultaneously in a fast-paced environment
- Experience working with cross-functional teams including analytics, IT, and store operations
- Knowledge of customer loyalty program mechanics and retail promotional strategies
- Experience using ticketing systems
Preferred Skills:
- Familiarity with the retail industry and its specific challenges
- Experience with retail marketing software or tools
ASSUMPTION: Candidates with experience in retail marketing or loyalty program coordination are strongly encouraged to apply, as the required skills are highly transferable.
💰 Compensation & Benefits
Salary Range: $55,000 - $70,000 per year (Based on industry standards for similar roles and experience levels in the Waltham, MA area)
Benefits:
- Health + Wellness: Medical, Dental, Vision, and Life Insurance
- The Road Ahead: 401k with match component
- Professional Development: Tuition reimbursement after 6 months of service
- Give Back: Paid volunteer time-off
Working Hours: Full-time, Monday-Friday, 8:30 AM - 5:00 PM (with flexibility for occasional overtime as needed)
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Global Partners LP operates in the Oil and Gas industry, focusing on the distribution of fuel and related products. The company is a leading independent owner, supplier, and operator of liquid energy terminals, fueling locations, and retail experiences.
Company Size: Global Partners LP has 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: 1933, with a rich history in the energy industry and a commitment to innovation and sustainability.
Company Description:
- Global Partners is a leading independent owner, supplier, and operator of liquid energy terminals, fueling locations, and retail experiences.
- The company works tirelessly on its customers’ behalf, providing a variety of fuels, foods, products, and services.
- Global Partners uses its assets to adapt quickly and invest in the future of energy.
Company Specialties:
- Liquid energy terminals
- Fueling locations
- Retail experiences
- Energy distribution and logistics
Company Website: http://www.globalp.com
ASSUMPTION: Global Partners LP is committed to providing a supportive work environment that fosters growth and development for its employees.
📊 Role Analysis
Career Level: This role is an entry to mid-level position within the retail marketing department, offering opportunities for growth and advancement within the company.
Reporting Structure: The Retail Marketing Loyalty Program Specialist will report directly to the Retail Marketing Manager and collaborate with various cross-functional teams, including marketing, IT, and store operations.
Work Arrangement: This is an on-site position, with the opportunity to work remotely occasionally, depending on the company's policies and the employee's performance.
Growth Opportunities:
- Advancement within the retail marketing department
- Expansion into other areas of the business, such as operations or logistics
- Development of leadership and management skills through mentorship and training programs
ASSUMPTION: Global Partners LP offers opportunities for professional growth and development, with a focus on supporting employees in achieving their career goals.
🌍 Location & Work Environment
Office Type: Corporate Headquarters, with a modern and collaborative work environment designed to support productivity and innovation.
Office Location(s): Waltham, MA - Corporate Headquarters (800 South St, Waltham, Massachusetts 02453, US)
Geographic Context:
- Waltham, MA is a suburban city located approximately 10 miles west of Boston, offering a mix of urban and suburban living.
- The area is known for its strong job market, high quality of life, and diverse cultural attractions.
- Waltham is home to several major corporations and is well-connected by public transportation, making it an attractive location for commuters.
Work Schedule: Full-time, Monday-Friday, 8:30 AM - 5:00 PM (with flexibility for occasional overtime as needed)
ASSUMPTION: The work environment at Global Partners LP's corporate headquarters is designed to be collaborative, inclusive, and supportive of employee growth and development.
💼 Interview & Application Insights
Typical Process:
- Initial resume screening by the talent acquisition team
- Phone or video screening with a recruiter
- In-person (or virtual) interviews with the hiring manager and other team members
- Final decision and offer
Key Assessment Areas:
- Problem-solving skills and ability to manage multiple projects simultaneously
- Attention to detail and strong organizational skills
- Effective communication and collaboration skills
- Understanding of retail marketing and loyalty program mechanics
Application Tips:
- Highlight relevant experience and skills in your resume, focusing on retail marketing, loyalty program coordination, and project management
- Tailor your cover letter to demonstrate your understanding of the role and your enthusiasm for the opportunity
- Prepare for behavioral interview questions that focus on problem-solving, collaboration, and adaptability
ATS Keywords: Retail Marketing, Loyalty Program Coordination, Project Management, Cross-Functional Collaboration, Promotion Management, Testing, Troubleshooting, Problem Solving, Microsoft Word, Microsoft Excel, Customer Loyalty Program Mechanics, Retail Promotional Strategies, Ticketing Systems
ASSUMPTION: The interview process at Global Partners LP is designed to assess candidates' skills, experience, and cultural fit, with a focus on finding the best match for the role and the company.
🛠️ Tools & Technologies
- Paytronix (loyalty platform)
- Microsoft Word
- Microsoft Excel
- Ticketing systems (e.g., Jira, ServiceNow)
ASSUMPTION: Familiarity with Paytronix or similar loyalty platforms is a strong plus, but not a requirement. The company is willing to provide training and support to help the right candidate succeed in the role.
👔 Cultural Fit Considerations
Company Values:
- Safety: Prioritizing the safety of employees, customers, and the environment
- Integrity: Upholding ethical standards and acting with honesty and transparency
- Respect: Valuing diversity and inclusion, and treating all individuals with kindness and consideration
- Excellence: Striving for continuous improvement and delivering high-quality results
Work Style:
- Collaborative: Working effectively with cross-functional teams to achieve common goals
- Adaptable: Embracing change and responding quickly to new challenges and opportunities
- Detail-oriented: Demonstrating strong attention to detail and a commitment to accuracy and precision
Self-Assessment Questions:
- Do you thrive in a fast-paced, collaborative environment?
- Are you detail-oriented and able to manage multiple projects simultaneously?
- Do you have strong communication skills and the ability to work effectively with various teams?
ASSUMPTION: Global Partners LP values diversity and inclusion, and is committed to creating a supportive and inclusive work environment that fosters growth and development for all employees.
⚠️ Potential Challenges
- Managing multiple projects simultaneously in a fast-paced environment
- Collaborating effectively with cross-functional teams to resolve issues and achieve common goals
- Adapting to changes in the retail marketing landscape and responding quickly to new challenges
- Ensuring flawless member experiences across multiple marketing systems and retail stores
ASSUMPTION: The potential challenges associated with this role can be overcome through strong problem-solving skills, effective communication, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- This role is similar to a Loyalty Program Coordinator or Retail Marketing Coordinator position, but with a stronger focus on project management and cross-functional collaboration
- In the retail marketing industry, this role requires a unique combination of skills and experience, making it a valuable opportunity for the right candidate
- Career progression in this role could lead to opportunities in retail marketing management, operations, or logistics
ASSUMPTION: This role offers a unique opportunity for candidates with relevant experience and skills to make a significant impact in the retail marketing department and contribute to the company's success.
📝 Sample Projects
- Managing a large-scale loyalty program promotion, including setup, coordination, testing, and troubleshooting
- Collaborating with cross-functional teams to enhance member engagement and program success
- Developing and implementing strategies to improve the efficiency and effectiveness of retail marketing promotions
ASSUMPTION: These sample projects are designed to highlight the key responsibilities and requirements of the Retail Marketing Loyalty Program Specialist role.
❓ Key Questions to Ask During Interview
- Can you describe the typical workflow for managing a loyalty program promotion from start to finish?
- How does this role collaborate with other departments, such as IT and store operations, to ensure successful promotion execution?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
- How does this role contribute to the overall success of the retail marketing department and the company?
- What opportunities are there for professional growth and development within this role and the company?
ASSUMPTION: These key questions are designed to help candidates better understand the role, the company, and the opportunities for growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Global Partners Careers portal
- Tailor your resume and cover letter to highlight your relevant experience and skills, focusing on retail marketing, loyalty program coordination, and project management
- Prepare for behavioral interview questions that focus on problem-solving, collaboration, and adaptability
- Follow up with the talent acquisition team after submitting your application to confirm receipt and express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
