📌 Core Information
🔹 Job Title: Rewards Partnerships Manager
🔹 Company: Nitra
🔹 Location: NYC or DC
🔹 Job Type: Full Time
🔹 Category: Financial Services
🔹 Date Posted: 2025-07-30
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Building and scaling Nitra’s card rewards ecosystem
- Identifying, negotiating, and launching high-value merchant partnerships
- Driving customer engagement and optimizing program profitability
- Collaborating cross-functionally with Product, Finance, and Customer Success
- Staying current on industry trends in cardholder incentives and reward fulfillment
ASSUMPTION: This role requires a balance of dealmaking and operational skills, with a focus on driving long-term profitability through strategic partnerships.
📋 Key Responsibilities
✅ Identify, negotiate, and launch high-value merchant partnerships, particularly with airlines, hotel chains, travel platforms, and luxury services
✅ Own the end-to-end strategy and performance of Nitra’s rewards program, from partner onboarding through cardholder experience
✅ Analyze customer redemption behavior to surface trends, reduce liability exposure, and steer users toward more profitable reward categories
✅ Develop promotional campaigns to drive usage of strategic reward categories and boost cardholder engagement
✅ Track and optimize the unit economics of cashback and alternative rewards across tiers and customer segments
✅ Collaborate cross-functionally with Product, Finance, and Customer Success to ensure seamless integration of rewards into the Nitra platform
✅ Support partner-facing content, reward catalog management, and program FAQs to maintain clarity and adoption
✅ Stay current on industry trends in cardholder incentives, travel loyalty, and reward fulfillment best practices
ASSUMPTION: This role involves a mix of strategic planning, data analysis, and cross-functional collaboration to optimize the rewards program and drive business growth.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Finance, or a related field (or equivalent experience)
Experience: 4-6 years of experience in rewards, loyalty, partnerships, or card program strategy
Required Skills:
- Proven track record of structuring partnerships that drive customer value and business profitability
- Strong analytical skills, including building models, evaluating program impact, and optimizing redemptions for margin
- Excellent negotiation and communication skills
- Ability to operate in ambiguity and scale new programs from 0 → 1
- Collaborative, curious mindset with the ability to work cross-functionally with product, marketing, and operations teams
Preferred Skills:
- Experience specifically with travel, airline, or hospitality loyalty partnerships
ASSUMPTION: Candidates with a strong background in rewards program strategy and partnership development are most likely to succeed in this role.
💰 Compensation & Benefits
Salary Range: $110,000 - $140,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Benefits:
- Equity - Everyone at Nitra is an owner. When the company wins, you win
- Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra
- Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options.
- Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match
Working Hours: Full-time position with standard business hours, Monday through Friday
ASSUMPTION: The provided salary range is competitive for the role and location, with additional compensation in the form of bonus, equity, and benefits.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, specifically focused on FinTech and Healthcare
Company Size: 11-50 employees. This size allows for a more agile and collaborative work environment, with opportunities for growth and impact.
Founded: 2021. Nitra is a relatively new company with a mission to overhaul the healthcare industry with efficient and transparent solutions.
Company Description:
- Nitra’s mission is to empower providers to find the right balance between supporting their patients and running their practice
- The company offers an ecosystem of fintech and software solutions, starting with a business card built specifically for doctors
- Nitra is backed by leading VCs such as Andreessen Horowitz and NEA, and is supported by an expert group of advisors
Company Specialties:
Company Website: https://www.nitra.com
ASSUMPTION: Nitra's focus on innovation and collaboration in the FinTech and Healthcare industries creates an exciting work environment for the right candidate.
📊 Role Analysis
Career Level: Mid-level to senior role, with opportunities for growth and impact within the company
Reporting Structure: This role reports directly to the Head of Rewards or a similar executive position
Work Arrangement: On-site, with the opportunity to work from the company's offices in NYC or DC
Growth Opportunities:
- As Nitra grows, there will be opportunities to take on more responsibility and advance within the company
- The role offers the chance to build and scale a critical aspect of the company's offerings, providing significant impact and visibility
ASSUMPTION: This role offers a unique opportunity to grow both personally and professionally within a dynamic and innovative company.
🌍 Location & Work Environment
Office Type: Nitra has offices in both NYC and DC, providing a professional and collaborative work environment
Office Location(s): 285 Fulton St, STE 84A, New York, NY 10007, US and 1201 Pennsylvania Ave NW, STE 6, Washington, District of Columbia 20004, US
Geographic Context:
- NYC and DC are major hubs for the financial services industry, providing ample opportunities for networking and collaboration
- The East Coast location allows for easy access to major markets and industry events
- The company's offices are located in vibrant, urban areas with a wide range of amenities and cultural attractions
Work Schedule: Standard business hours, Monday through Friday, with the opportunity for flexible work arrangements
ASSUMPTION: Nitra's office locations provide a dynamic and engaging work environment, with easy access to major markets and industry events.
💼 Interview & Application Insights
Typical Process:
- Initial phone or video screen to assess cultural fit and basic qualifications
- In-depth interview with the hiring manager to discuss the role and the candidate's fit
- Case study or project presentation to demonstrate the candidate's analytical and strategic thinking
- Final interview with key stakeholders to assess the candidate's fit within the team and company
Key Assessment Areas:
- Strategic thinking and partnership development skills
- Analytical skills and ability to optimize rewards program performance
- Communication and negotiation skills
- Cultural fit and alignment with Nitra's mission and values
Application Tips:
- Highlight relevant experience in rewards program strategy, partnership development, and data analysis
- Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications
- Prepare for behavioral and situational interview questions that assess your problem-solving and decision-making skills
- Research Nitra's mission, values, and company culture to demonstrate your enthusiasm and fit
ATS Keywords: Rewards programs, partnerships, negotiation, analytical skills, customer engagement, program strategy, cross-functional collaboration, relationship building
ASSUMPTION: Nitra's interview process is designed to assess the candidate's strategic thinking, analytical skills, and cultural fit, with a focus on finding the best fit for both the candidate and the company.
🛠️ Tools & Technologies
- Data analysis and visualization tools (e.g., Excel, Tableau, Power BI)
- Project management tools (e.g., Asana, Trello, JIRA)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams, Google Workspace)
ASSUMPTION: The required tools and technologies for this role are standard for the industry and will be familiar to most candidates.
👔 Cultural Fit Considerations
Company Values:
- Innovation: Nitra values creativity and a willingness to challenge the status quo
- Collaboration: Nitra fosters a culture of teamwork and cross-functional collaboration
- Integrity: Nitra is committed to ethical and transparent business practices
Work Style:
- Agile and adaptable, with a focus on continuous improvement
- Data-driven and analytical, with a strong emphasis on performance optimization
- Collaborative and inclusive, with a focus on team success
Self-Assessment Questions:
- Do you thrive in a dynamic and fast-paced environment?
- Are you comfortable operating in ambiguity and scaling new programs from 0 → 1?
- Do you have a proven track record of structuring partnerships that drive customer value and business profitability?
ASSUMPTION: Nitra's company culture values innovation, collaboration, and integrity, with a focus on data-driven decision-making and continuous improvement.
⚠️ Potential Challenges
- Managing multiple partnerships and stakeholders simultaneously
- Balancing strategic planning with day-to-day operational tasks
- Adapting to a fast-paced and evolving work environment
- Navigating the complexities of the financial services industry
ASSUMPTION: This role presents unique challenges and opportunities for growth and impact within the company.
📈 Similar Roles Comparison
- Unlike traditional rewards program roles, this position requires a strong focus on partnership development and strategic planning
- Nitra's focus on innovation and collaboration in the FinTech and Healthcare industries sets this role apart from similar positions in other industries
- This role offers significant growth and impact opportunities, with the potential to shape the company's rewards program and drive business growth
ASSUMPTION: This role is unique in its focus on partnership development and strategic planning within the FinTech and Healthcare industries, with significant opportunities for growth and impact.
📝 Sample Projects
- Developing and executing a strategic plan for launching high-value merchant partnerships in the travel and hospitality industries
- Analyzing customer redemption behavior to optimize rewards program performance and reduce liability exposure
- Collaborating cross-functionally with product, marketing, and operations teams to ensure seamless integration of rewards into the Nitra platform
ASSUMPTION: These sample projects illustrate the strategic and analytical nature of the role, with a focus on partnership development, data analysis, and cross-functional collaboration.
❓ Key Questions to Ask During Interview
- How does this role fit into the company's long-term strategy for growth and expansion?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Nitra support the professional development and growth of its employees?
- What are the key challenges and opportunities facing the rewards program in the next 12-24 months?
- How does Nitra foster a culture of innovation and collaboration within the company?
ASSUMPTION: These key questions help assess the role's strategic fit, priorities, and growth opportunities, as well as the company's culture and support for employee development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience in rewards program strategy, partnership development, and data analysis
- Prepare for behavioral and situational interview questions that assess your problem-solving and decision-making skills
- Research Nitra's mission, values, and company culture to demonstrate your enthusiasm and fit
- Follow up with the hiring manager within one week of submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
