RFI & Content Analyst

📌 Core Information

🔹 Job Title: RFI & Content Analyst

🔹 Company: Clario

🔹 Location: Bangalore, India (Hybrid)

🔹 Job Type: Full-Time

🔹 Category: Clinical Research

🔹 Date Posted: May 22, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Hybrid (On-site and Remote)

🚀 Job Overview

Key aspects of this role include:

• Managing RFI/RFQ requests through Clario's proposal response system
• Reviewing and updating responses suggested by the system
• Investigating technical specification documentation to obtain information
• Liaising with internal SMEs to gather necessary information
• Ensuring the timely and accurate delivery of all deliverables
• Managing the RFI content library and maintaining its accuracy
• Managing RFI/RFQ requests in Salesforce
• Contributing to team effort by exploring new opportunities and supporting other functional teams

ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to work independently or in a team setting. It also involves adjusting to changing priorities and maintaining a professional and positive attitude.

📋 Key Responsibilities

✅ RFI/RFQ Management:

• Process RFI/RFQ requests through the Clario proposal response system
• Review responses suggested by the system for relevancy and update where necessary
• Investigate technical specification documentation, user manuals, etc. to obtain information as required
• Liaise with internal SMEs to obtain information as required
• Ensure the timely and accurate delivery of all deliverables

✅ Database Management:

• Manage the RFI content library
• Maintain accuracy of responses in the RFI content library
• Manage RFI/RFQ requests in Salesforce
• Manage the systematic SME review of stock answers through the system
• Manage library of SME responses within the system

✅ Internal Relationship Management:

• Manage interactions with SMEs relating to detail gathering for RFI/RFQ through the system
• Manage communication, updates, and expectations of Project Management and other internal requestors as required

✅ Team Contribution:

• Explore new opportunities to add value to organization and departmental processes
• Help others to achieve results
• Support other functional teams with any information request needs
• Perform other duties as assigned

ASSUMPTION: The role involves a mix of independent work and team collaboration, with a focus on maintaining high-quality standards and meeting deadlines.

🎯 Required Qualifications

Education: Bachelor’s degree or equivalent experience

Experience: 2+ years in Project/Proposal Management, Relationship Management/Account Management, or liaising with multi-departmental stakeholders

Required Skills:

• Knowledge of Salesforce or similar CRM tool
• Proficient in Microsoft Office applications (Excel, Word, Access)
• Excellent attention to detail and meticulous work orientation
• Strong organization skills and ability to prioritize and meet deadlines
• Strong interpersonal and communication skills, both verbal and written
• Ability to project and maintain a professional and positive attitude

Preferred Skills:

• RFI/RFQ and/or content management tools experience
• 2+ years of relevant industry experience

ASSUMPTION: While a bachelor's degree is preferred, relevant experience may be considered in lieu of formal education.

💰 Compensation & Benefits

Salary Range: INR 5,00,000 - 8,00,000 per annum (Estimated, based on industry standards for the role and experience level)

Benefits:

• Competitive compensation (fixed + variable)
• Attractive benefits (security, flexibility, support, and well-being)
• Engaging employee programs
• Technology for hybrid working and great onsite facilities

Working Hours: Full-time (40 hours/week), with flexibility for hybrid work arrangement

ASSUMPTION: The salary range is an estimate based on industry standards for the role, experience level, and location. The actual salary may vary based on the candidate's qualifications and the company's internal policies.

📌 Applicant Insights

🔍 Company Context

Industry: Clario operates in the Biotechnology Research industry, focusing on generating high-quality clinical evidence for pharmaceutical, biotech, and medical device partners.

Company Size: Clario has 1,001-5,000 employees globally, with a significant presence in the United States and India. This size allows for ample opportunities for growth and collaboration while maintaining a relatively flat organizational structure.

Founded: Clario was founded in 1972 and has since grown to become a leading healthcare research and technology company, supporting over 60% of all FDA drug approvals since 2019.

Company Description:

• Clario offers comprehensive evidence generation solutions, combining eCOA, cardiac safety, medical imaging, precision motion, and respiratory endpoints.
• The company has supported clinical trials over 26,000 times in more than 100 countries.
• Clario's global team consists of science, technology, and operational experts committed to transforming lives by unlocking better evidence.

Company Specialties:

• Cardiac Solutions
• Medical Imaging
• eCOA
• Respiratory Solutions
• Precision Motion
• Specialty Solutions
• Clinical Adjudication
• Artificial Intelligence

Company Website: clario.com

ASSUMPTION: Clario's extensive experience and global presence make it an attractive employer for candidates seeking a stable and innovative work environment in the clinical research industry.

📊 Role Analysis

Career Level: This role is suitable for early to mid-career professionals seeking to establish or advance their careers in clinical research or related fields.

Reporting Structure: The RFI & Content Analyst will report directly to the RFI & Content Manager and work closely with internal SMEs, Project Management, and other functional teams.

Work Arrangement: This is a hybrid role, with a combination of on-site and remote work. The specific work arrangement may vary based on the company's policies and the candidate's needs.

Growth Opportunities:

• Expanding skills and knowledge in clinical research and related technologies
• Advancing to senior roles within the RFI & Content team or other functional areas
• Exploring opportunities in different therapeutic areas or geographies

ASSUMPTION: Clario's diverse range of services and global presence provide ample opportunities for professional growth and development.

🌍 Location & Work Environment

Office Type: Clario's Bangalore office is a modern, collaborative workspace designed to facilitate productivity and innovation.

Office Location(s): 12th Floor, Tower B, RMZ Ecoworld, No. 1, Dr. Rajkumar Road, Rajajinagar, Bangalore - 560010, India

Geographic Context:

• Bangalore is the capital of the Indian state of Karnataka and is known for its thriving tech industry, vibrant culture, and pleasant climate.
• The city offers a mix of urban and suburban living options, with easy access to amenities, entertainment, and recreational facilities.
• Bangalore's strategic location in southern India makes it an ideal hub for domestic and international travel.

Work Schedule: The work schedule for this hybrid role is typically Monday to Friday, 9:00 AM to 6:00 PM IST, with flexibility for remote work arrangements.

ASSUMPTION: Bangalore's dynamic business environment and high quality of life make it an attractive location for professionals in the clinical research industry.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the HR team
• Technical interview with the RFI & Content Manager
• Final interview with the hiring manager or a panel of interviewers
• Background check and offer extension

Key Assessment Areas:

• Understanding of RFI/RFQ processes and relevant tools
• Attention to detail and data accuracy
• Communication and interpersonal skills
• Problem-solving and adaptability

Application Tips:

• Highlight relevant experience and skills, particularly in RFI/RFQ management, project management, and CRM tools
• Tailor your resume and cover letter to emphasize your fit for this specific role and company
• Prepare examples of your ability to manage complex projects, meet deadlines, and collaborate with diverse teams

ATS Keywords: RFI, RFQ, Salesforce, CRM, Project Management, Content Management, Attention to Detail, Communication Skills, Organizational Skills

ASSUMPTION: Clario's recruitment process is designed to assess candidates' technical skills, cultural fit, and potential for growth within the organization.

🛠️ Tools & Technologies

• Salesforce
• Microsoft Office Suite (Excel, Word, Access)
• RFI/RFQ management tools (as applicable)

ASSUMPTION: The required tools and technologies for this role are industry-standard and widely used in clinical research and related fields.

👔 Cultural Fit Considerations

Company Values:

• Patient-centric: Always putting patients first
• Innovative: Pushing the boundaries of clinical research
• Collaborative: Working together to achieve excellence
• Accountable: Taking ownership and delivering results
• Inclusive: Embracing diversity and fostering an inclusive environment

Work Style:

• Hybrid work arrangement, with a mix of on-site and remote work
• Collaborative and team-oriented, with a focus on open communication and knowledge sharing
• Results-driven, with a strong emphasis on meeting deadlines and maintaining high-quality standards

Self-Assessment Questions:

• How do you ensure the accuracy and completeness of RFI/RFQ responses?
• Can you provide an example of a time when you had to manage multiple priorities and meet tight deadlines?
• How do you approach working with diverse teams and stakeholders?

ASSUMPTION: Clario's values and work style emphasize a patient-centric, innovative, and collaborative approach to clinical research, making it an attractive employer for candidates seeking a dynamic and mission-driven work environment.

⚠️ Potential Challenges

• Managing multiple RFI/RFQ requests simultaneously, with varying deadlines and priorities
• Adapting to changes in processes, tools, or priorities
• Working with diverse teams and stakeholders, each with their own priorities and expectations
• Maintaining a high level of accuracy and attention to detail in a fast-paced and dynamic work environment

ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a commitment to maintaining high-quality standards.

📈 Similar Roles Comparison

• Unlike other RFI/RFQ management roles, this position requires a strong focus on content management and internal relationship management
• Clario's global presence and diverse range of services provide unique opportunities for professional growth and development
• Career progression in this role may lead to senior positions within the RFI & Content team or other functional areas, depending on the candidate's skills, experience, and interests

ASSUMPTION: This role offers a unique blend of RFI/RFQ management and content management responsibilities, making it an attractive option for candidates seeking a challenging and dynamic work environment.

📝 Sample Projects

• Managing a high-volume RFI/RFQ response project, ensuring accuracy and timeliness while working with multiple internal stakeholders
• Developing and implementing a systematic SME review process for stock answers, improving response accuracy and efficiency
• Collaborating with internal teams to gather and document technical specification information for RFI/RFQ responses

ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and challenges that the RFI & Content Analyst may face in this role.

❓ Key Questions to Ask During Interview

• Can you describe the typical RFI/RFQ workload and priorities for this role?
• How does the RFI & Content team collaborate with other functional teams, and what are the key priorities for these interactions?
• What opportunities are there for professional growth and development within the RFI & Content team or other functional areas?
• How does Clario support work-life balance for employees in hybrid or remote work arrangements?
• What are the most rewarding aspects of working at Clario, according to current employees?

ASSUMPTION: These questions can help candidates better understand the role, the work environment, and the company culture, enabling them to make informed decisions about their application and career prospects.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this specific role and company
• Prepare examples of your ability to manage complex projects, meet deadlines, and collaborate with diverse teams
• Follow up with the HR team one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.