📌 Core Information
🔹 Job Title: Roving Marketing Agent
🔹 Company: Hyatt Vacation Ownership
🔹 Location: Hyatt Vacation Club at The Welk, Escondido, CA
🔹 Job Type: Full-Time
🔹 Category: Hospitality
🔹 Date Posted: July 29, 2025
🔹 Experience Level: Entry-Level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Creating memorable vacation experiences for guests
- Assisting in sales presentations and managing customer expectations
- Exceeding budgeted sales presentations and volume production goals
- Ensuring high levels of service and maintaining guest loyalty
ASSUMPTION: This role requires strong communication skills, sales acumen, and a customer-focused mindset. It's ideal for individuals with previous sales or customer service experience.
📋 Key Responsibilities
✅ Schedule sales presentations and manage customer expectations
✅ Provide high levels of service to exceed budgeted sales presentations and volume production goals
✅ Ensure that all Owners and guests attending a sales presentation meet eligibility requirements
✅ Use persuasive techniques that maximize revenue while maintaining existing guest loyalty
✅ Welcome and greet guests, anticipate and address their needs
✅ Interact with colleagues and guests professionally and promptly
✅ Contribute to team goals and always follow company policies and safety procedures
ASSUMPTION: This role involves frequent guest interaction, so strong interpersonal skills are crucial. It also requires flexibility to work various shifts, including weekends and holidays.
🎯 Required Qualifications
Education: High school diploma or equivalent
Experience: Previous sales or customer service experience preferred
Required Skills:
- Strong communication and interpersonal skills
- Sales acumen and persuasiveness
- Customer service orientation
- Ability to work various shifts, including weekends and holidays
- Physical ability to perform tasks such as reaching overhead, bending, and standing for extended periods
Preferred Skills:
- Concierge or sales experience
ASSUMPTION: While a high school diploma is the minimum requirement, candidates with some college education or relevant certifications may have an advantage.
💰 Compensation & Benefits
Salary Range: $16.50 per hour plus commission/bonuses. The uncapped earning potential includes wages, monthly incentives, annual bonuses, and contests.
Benefits:
- Medical, Dental, Vision, and 401K opportunities
- Travel discounts
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities
Working Hours: Full-time (40 hours per week), must be open to working weekends and between the hours of 7am and 9pm
ASSUMPTION: The salary range is based on the provided information and industry standards for entry-level sales positions in the hospitality sector.
📌 Applicant Insights
🔍 Company Context
Industry: Hospitality, specifically vacation ownership and resort management
Company Size: 1,001-5,000 employees
Founded: 1994
Company Description:
- Hyatt Vacation Ownership offers access to global travel experiences through a diverse portfolio of boutique residential-style retreats in unique destinations
- Provides a lifetime of great vacations with a range of options to fit every traveler, every year
- Delivers authentic hospitality by making a difference in the lives of people touched every day
Company Specialties:
- Vacation Ownership
- Real Estate Sales
- Customer Service
- Resort Operations
- Sales & Marketing
- Call Center & Corporate
- Guest Services
Company Website: www.hvocareers.com
ASSUMPTION: Hyatt Vacation Ownership is a well-established company in the hospitality industry, offering a range of benefits and growth opportunities for employees.
📊 Role Analysis
Career Level: Entry-Level (0-2 years)
Reporting Structure: This role reports to the Sales & Marketing Team
Work Arrangement: On-site, full-time with flexible scheduling
Growth Opportunities:
- Tuition Reimbursement for professional development
- Growth and Development Opportunities within the company
- Potential career progression in sales, marketing, or management
ASSUMPTION: While this is an entry-level position, there are opportunities for growth and development within the company.
🌍 Location & Work Environment
Office Type: Resort location
Office Location(s): Hyatt Vacation Club at The Welk, Escondido, CA
Geographic Context:
- Escondido, CA is located in San Diego County, approximately 30 miles north of downtown San Diego
- The area offers a mix of urban and rural environments, with numerous parks, hiking trails, and beaches nearby
- The climate is Mediterranean, with mild, wet winters and warm, dry summers
Work Schedule: Full-time (40 hours per week), must be open to working weekends and between the hours of 7am and 9pm
ASSUMPTION: The work environment is fast-paced and customer-focused, with a strong emphasis on sales performance.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen
- In-person or virtual interview with the hiring manager
- Background and drug screening (if required)
Key Assessment Areas:
- Sales acumen and persuasiveness
- Customer service orientation
- Communication and interpersonal skills
- Availability and flexibility for various shifts
Application Tips:
- Highlight any previous sales or customer service experience
- Tailor your resume to emphasize transferable skills and accomplishments
- Prepare examples of how you've handled difficult customers or sales challenges
- Research the company and be ready to discuss why you're a good fit for the role and the company
ATS Keywords: Sales, Customer Service, Guest Interaction, Persuasive Techniques, Team Collaboration, Scheduling, Eligibility Assessment, Problem Solving
ASSUMPTION: The application process may vary depending on the specific needs of the hiring manager or the company's current hiring practices.
🛠️ Tools & Technologies
- Customer Relationship Management (CRM) software
- Sales presentation materials and technology
- Point-of-sale (POS) systems
ASSUMPTION: The specific tools and technologies used may vary depending on the company's current systems and processes.
👔 Cultural Fit Considerations
Company Values:
- Respect all people and ideas
- Provide authentic hospitality
- Make a difference in the lives of people touched every day
Work Style:
- Fast-paced and customer-focused
- Sales-driven and results-oriented
- Collaborative and team-based
Self-Assessment Questions:
- Do you thrive in a fast-paced, customer-focused environment?
- Are you comfortable working various shifts, including weekends and holidays?
- Do you have strong sales acumen and persuasiveness?
ASSUMPTION: The company values a diverse workforce and encourages applicants from all backgrounds to apply.
⚠️ Potential Challenges
- Handling difficult customers or sales challenges
- Meeting or exceeding sales targets
- Working various shifts, including weekends and holidays
- Maintaining high levels of service and guest loyalty while maximizing revenue
ASSUMPTION: These challenges can be overcome with strong communication skills, sales acumen, and a customer-focused mindset.
📈 Similar Roles Comparison
- This role differs from other sales positions in the hospitality industry in that it focuses specifically on vacation ownership and resort management
- It requires a unique blend of sales, customer service, and guest interaction skills
- Career progression may include opportunities in sales, marketing, or management within the company
ASSUMPTION: While this role is unique, it shares many similarities with other sales and customer service positions in the hospitality industry.
📝 Sample Projects
- Developing and delivering a successful sales presentation to a group of guests
- Managing customer expectations and ensuring high levels of service
- Collaborating with team members to exceed budgeted sales presentations and volume production goals
ASSUMPTION: These sample projects are based on the core responsibilities and key qualifications listed in the job description.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does this role contribute to the overall success of the company?
- What opportunities are there for growth and development within the company?
- How does the company support work-life balance for employees?
- What are the most important qualities you're looking for in a candidate for this role?
ASSUMPTION: These questions are designed to help you better understand the role, the company, and the expectations for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight transferable skills and accomplishments
- Prepare a cover letter explaining your interest in the role and the company
- Prepare examples of how you've handled difficult customers or sales challenges
- Follow up with the hiring manager one week after your interview to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
