π Core Information
πΉ Job Title: Sales and Marketing Agent
πΉ Company: Serene Marketing Inc.
πΉ Location: Silver Spring, MD
πΉ Job Type: Full-Time
πΉ Category: Sales & Marketing
πΉ Date Posted: April 23, 2025
πΉ Experience Level: Entry-level (0-2 years)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Collaborating with clients to develop tailored customer acquisition strategies
- Engaging potential customers through direct outreach and enrollment initiatives
- Utilizing CRM software to track leads and prepare reports on initiative effectiveness
- Working closely with internal teams to align strategies with broader company goals
ASSUMPTION: This role requires a balance of strong interpersonal skills for customer engagement and analytical skills for tracking progress and reporting.
π Key Responsibilities
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Collaborate with clients to understand their products, services, and target audiences to develop tailored customer acquisition and engagement strategies
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Identify and engage potential customers through direct residential outreach initiatives
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Build and nurture strong relationships with potential customers, guiding them through the enrollment process and addressing their questions and concerns
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Utilize customer relationship management (CRM) software to track leads, interactions, and engagement progress
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Collaborate with internal Sales and Marketing Agent teams to align strategies with broader company goals and ensure a seamless customer experience
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Stay informed about industry trends and best practices, continuously seeking opportunities for professional development with the Sales and Marketing Agent team
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Prepare and present regular reports to clients, showcasing the effectiveness and impact of customer acquisition and engagement initiatives
ASSUMPTION: This role involves a mix of customer-facing and analytical tasks, requiring strong communication and organizational skills.
π― Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience) preferred
Experience: At least some proven experience in business development, sales, or customer acquisition roles
Required Skills:
- Exceptional interpersonal and communication skills, both written and verbal
- Ability to build rapport and connect with diverse audiences
- Strong analytical and problem-solving abilities, with a data-driven mindset
- Results-oriented attitude with a demonstrated track record of meeting or exceeding targets
- Self-starter who can work independently and as part of a Sales and Marketing Agent team
Preferred Skills:
- Knowledge of telecommunications wireless products or services
- Willingness to adapt to evolving client needs and industry dynamics
- Previous experience in telecommunications, community outreach, or brand awareness
ASSUMPTION: While a degree in a related field is preferred, relevant work experience may be considered equivalent.
π° Compensation & Benefits
Salary Range: $48,000 - $54,000 per year
Benefits:
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee discounts on products and services
Working Hours: Full-time, Monday - Friday, 9:00 AM - 5:00 PM (with a one-hour lunch break)
ASSUMPTION: Benefits information is based on industry standards for similar roles and company sizes.
π Applicant Insights
π Company Context
Industry: Serene Marketing is a sales and customer acquisition firm specializing in helping clients achieve rapid and sustainable growth in the real estate industry.
Company Size: Serene Marketing is a small company with 2-10 employees, providing a close-knit work environment with ample opportunities for growth and impact.
Founded: Serene Marketing was founded in 2013, with a focus on providing personalized solutions for real estate investment.
Company Description:
- Serene Marketing provides personalized solutions for investment in real estate, focusing on keeping clients safe from unapproved projects and providing opportunities that match their needs and requirements.
- The company operates under three basic rules: keeping clients safe, providing matching opportunities, and enabling profitable investments in the long and short term.
- Serene Marketing believes in the value of lifelong relationships with clients and aims to help them make profitable decisions.
Company Specialties:
- Real Estate
- Project Marketing
- Building and Construction
- Investment Consultant
Company Website: https://www.serenemarketinginc.com
ASSUMPTION: Serene Marketing's focus on real estate investment may require applicants to have some knowledge of the real estate market or a willingness to learn.
π Role Analysis
Career Level: This role is an entry-level position, ideal for recent graduates or individuals with limited professional experience in sales or marketing.
Reporting Structure: The Sales and Marketing Agent will report directly to the Sales and Marketing Manager and work closely with internal teams to align strategies with broader company goals.
Work Arrangement: This is an on-site position, requiring applicants to work from the company's office in Silver Spring, MD.
Growth Opportunities:
- As a small company, Serene Marketing offers ample opportunities for growth and advancement as the team expands.
- With a focus on lifelong client relationships, there may be opportunities for career progression into account management or client relations roles.
- Applicants with strong performance may have the opportunity to take on more responsibilities or lead projects within the Sales and Marketing Agent team.
ASSUMPTION: Growth opportunities may vary depending on the company's expansion and the individual's performance.
π Location & Work Environment
Office Type: Serene Marketing operates from a single office location in Silver Spring, MD.
Office Location(s): Civic Center, Phase 4, Bahria Town, Islamabad, Federal 46000, PK
Geographic Context:
- Silver Spring, MD is a suburban area located just north of Washington, D.C., offering a mix of urban and suburban living.
- The office is located in a modern business park, providing easy access to nearby amenities and public transportation.
- The area is known for its diverse population, offering a rich cultural scene and numerous dining and entertainment options.
Work Schedule: The work schedule is Monday - Friday, 9:00 AM - 5:00 PM, with a one-hour lunch break. Occasional overtime may be required to meet project deadlines.
ASSUMPTION: Applicants should be comfortable working in an office environment and have reliable transportation to commute to the office.
πΌ Interview & Application Insights
Typical Process:
- Online application submission through the provided link
- Phone or video screening to assess communication skills and cultural fit
- In-person or virtual interview with the Sales and Marketing Manager to discuss the role, responsibilities, and expectations
- Final decision and offer extension
Key Assessment Areas:
- Communication skills, both written and verbal
- Problem-solving abilities and analytical thinking
- Customer engagement and relationship-building skills
- Adaptability and willingness to learn
Application Tips:
- Tailor your resume to highlight relevant skills and experiences, such as customer engagement, sales, or marketing
- Prepare a cover letter that demonstrates your enthusiasm for the role and the real estate industry
- Be ready to discuss your understanding of the real estate market and your ability to build strong client relationships
ATS Keywords: Customer Acquisition, Customer Engagement, Sales, Marketing, Real Estate, Client Relations, CRM, Enrollment, Outreach, Telecommunications, Wireless Products, Services
ASSUMPTION: The application process may vary depending on the number of applicants and the company's hiring needs.
π οΈ Tools & Technologies
- Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot, or Zoho CRM)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello, or Jira)
- Telecommunication software (e.g., for wireless product or service knowledge)
ASSUMPTION: Applicants should be comfortable using basic office software and learning new tools as needed.
π Cultural Fit Considerations
Company Values:
- Client-focused: Serene Marketing prioritizes building strong, lifelong relationships with clients
- Expertise-driven: The company values its team's knowledge and experience in real estate investment
- Adaptable: Serene Marketing is open to evolving client needs and industry dynamics
Work Style:
- Collaborative: The Sales and Marketing Agent team works closely together to align strategies and ensure a seamless customer experience
- Results-oriented: Serene Marketing values employees who can meet or exceed targets and drive results
- Continuously learning: The company encourages its team members to stay informed about industry trends and best practices
Self-Assessment Questions:
- Do you have strong interpersonal and communication skills, enabling you to build rapport with diverse audiences?
- Are you comfortable working in a collaborative environment and contributing to team goals?
- Do you have a results-oriented attitude and a demonstrated track record of meeting or exceeding targets?
ASSUMPTION: Applicants should assess their fit with Serene Marketing's values and work style to ensure a successful and fulfilling employment experience.
β οΈ Potential Challenges
- Working in a small company may require applicants to take on additional responsibilities or adapt to changing priorities
- The real estate industry can be competitive, requiring Sales and Marketing Agents to stay informed about market trends and best practices
- Applicants may need to commute to the office daily, depending on their location and transportation options
- The role involves direct customer engagement, which may require applicants to handle challenging or difficult conversations
ASSUMPTION: Applicants should be aware of these potential challenges and assess their ability to manage them effectively.
π Similar Roles Comparison
- Unlike traditional sales or marketing roles, this position focuses on customer enrollment and engagement rather than direct sales
- The real estate industry has unique dynamics and regulations, requiring applicants to have some knowledge of the market or a willingness to learn
- As a small company, Serene Marketing offers a more intimate work environment with ample opportunities for growth and impact
ASSUMPTION: Applicants should consider the unique aspects of this role and the real estate industry when comparing it to other sales or marketing positions.
π Sample Projects
- Developing and executing a targeted customer acquisition campaign for a new real estate development project
- Analyzing customer engagement data to identify trends and optimize enrollment strategies
- Collaborating with internal teams to create and present a quarterly report on customer acquisition and engagement initiatives
ASSUMPTION: Sample projects may vary depending on the specific needs of clients and the company's priorities.
β Key Questions to Ask During Interview
- How does Serene Marketing support the professional development of its Sales and Marketing Agents?
- What are the key priorities for this role in the first 90 days?
- How does Serene Marketing measure the success of its customer acquisition and engagement initiatives?
- What opportunities are there for growth and advancement within the Sales and Marketing Agent team?
- How does Serene Marketing foster a collaborative and inclusive work environment?
ASSUMPTION: Applicants should ask questions that demonstrate their interest in the role and the company's success.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant skills and experiences, such as customer engagement, sales, or marketing
- Prepare a cover letter that demonstrates your enthusiasm for the role and the real estate industry
- Be ready to discuss your understanding of the real estate market and your ability to build strong client relationships during the interview
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.