📌 Core Information
🔹 Job Title: Senior Account Director
🔹 Company: Cushman & Wakefield
🔹 Location: Minneapolis, Minnesota, USA
🔹 Job Type: On-site
🔹 Category: Real Estate
🔹 Date Posted: 2025-04-21
🔹 Experience Level: 7-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing client relationships and account operations
- Leading and managing a team of functional Directors and/or Sr. Managers
- Developing and gaining approval on strategic plans and occupancy strategies
- Ensuring compliance with company policy and procedures
- Assuring account profitability in line with corporate forecast and standards
ASSUMPTION: This role requires a high level of strategic thinking, leadership, and client management skills. It involves working in a fast-paced, evolving environment and managing multiple priorities.
📋 Key Responsibilities
✅ Serve as the leader for overall account operations and oversee account management activities
✅ Provide day-to-day leadership to the account staff and establish a strong partnership with the client
✅ Present written recommendations to clients including economic justifications, financial reports, and monthly summary reporting
✅ Develop and gain approval on strategic plans, occupancy strategies, and identified cost efficiencies opportunities
✅ Ensure compliance with company policy and procedures and assure account profitability
✅ Operate in a fast-paced, evolving environment while maintaining a high level of professionalism
ASSUMPTION: The role involves a mix of strategic planning, client management, and operational oversight. It requires strong leadership, communication, and analytical skills.
🎯 Required Qualifications
Education: Bachelor’s degree in business, real estate management, or related field. Master’s level education is preferred
Experience: 7 – 10 years of successful leadership experience in corporate services or corporate real estate including global oversight for facilities, transactions, projects services, and strategic planning and occupancy management.
Required Skills:
- Strong interpersonal skills; ability to effectively facilitate communications at all leadership levels
- 5 years of experience in a cross-functional environment
- Excellent written, verbal, and presentation communication skills
- Lead a multi-disciplinary team of real estate professionals
- Strong Real Estate financial analytical skills and understanding of financial concepts required
- Highly proficient with MS Office Suite
- Extensive knowledge and experience in resource allocation and implementation concepts
- Must have both breadth and depth of experience in leasing, construction, engineering, and all facets of property operation and building management
- Must have strong management and leadership skills and experience with human resource and performance management processes
- Excellent technical, interpersonal, and analytical skills required
- Excellent written and oral communications skills required
Preferred Skills:
- CFM, FMA industry certifications recommended; other Engineering, Business or technical training or certifications a plus
- Experience with critical system environments is preferred
ASSUMPTION: This role requires a broad range of skills and experience, with a strong focus on leadership, communication, and real estate financial analysis.
💰 Compensation & Benefits
Salary Range: $191,250.00 - $225,000.00
Benefits:
- Health Insurance
- Vision Insurance
- Dental Insurance
- Flexible Spending Accounts
- Health Savings Accounts
- Retirement Savings Plans
- Life Insurance
- Disability Insurance
- Paid and unpaid time away from work
Working Hours: Full-time, typically 40 hours per week
ASSUMPTION: The salary range provided is based on the company's standard compensation structure for this role and level of experience. Benefits are comprehensive and include health, wellness, and retirement plans.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate. Cushman & Wakefield is a global leader in commercial real estate services, with a focus on helping clients transform the way they acquire, dispose of, and use space.
Company Size: 10,001+ employees. As a large organization, Cushman & Wakefield offers a wide range of career opportunities and resources for employees.
Founded: 1917. With over a century of experience, Cushman & Wakefield has a strong track record of success and a well-established reputation in the industry.
Company Description:
- Global commercial real estate services leader with 52,000 professionals worldwide
- Dedicated to driving forward for clients, colleagues, and communities
- Offers a wide range of services, including agency leasing, global occupier services, asset services, investment management, capital markets, project & development services, facility services, tenant representation, and valuation & advisory
Company Specialties:
- Agency leasing
- Global occupier services
- Asset services
- Investment management
- Capital markets
- Project & development services
- Facility services
- Tenant representation
- Valuation & advisory
Company Website: http://www.cushmanwakefield.com
ASSUMPTION: Cushman & Wakefield is a well-established, global leader in the commercial real estate industry, with a strong focus on client service and innovation.
📊 Role Analysis
Career Level: Senior-level role with significant leadership responsibilities
Reporting Structure: The Senior Account Director will oversee a team of functional Directors and/or Sr. Managers and will report directly to the relevant department head or senior leadership
Work Arrangement: On-site, full-time position with a typical workweek of 40 hours
Growth Opportunities:
- Potential to advance to a more senior role within the company, such as a Managing Director or Executive position
- Opportunities to work on high-profile, complex accounts and gain exposure to senior leadership
- possibility to expand into other areas of the business, such as investment management or capital markets
ASSUMPTION: This role offers significant opportunities for career growth and development within a large, global organization.
🌍 Location & Work Environment
Office Type: Modern, professional office environment
Office Location(s): Minneapolis, Minnesota, USA
Geographic Context:
- Minneapolis is the largest city in the state of Minnesota and the 46th-most populous city in the United States
- The city is known for its strong economy, driven by industries such as healthcare, finance, and technology
- Minneapolis offers a high quality of life, with a vibrant arts and culture scene, numerous parks and recreational opportunities, and a diverse and inclusive community
Work Schedule: Typical full-time work schedule, with some flexibility for remote work or alternative arrangements as needed
ASSUMPTION: The Minneapolis office provides a professional and collaborative work environment, with access to the resources and support of a global organization.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening with a member of the HR team
- In-person or virtual interview with the hiring manager and/or other team members
- Final interview with senior leadership
- Background check and reference check
Key Assessment Areas:
- Leadership and management skills
- Client management and relationship-building abilities
- Real estate financial analysis and strategic planning skills
- Communication and presentation skills
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Be prepared to discuss your experience with strategic planning, client management, and real estate financial analysis in detail
- Research Cushman & Wakefield and the real estate industry to demonstrate your knowledge and enthusiasm for the role
ATS Keywords: Account Management, Strategic Leadership, Interpersonal Skills, Communication Skills, Real Estate Financial Analysis, Resource Allocation, Leasing, Construction, Engineering, Property Operation, Building Management, Human Resource Management, Performance Management, Analytical Skills, Technical Skills, Presentation Skills
ASSUMPTION: The application process for this role is likely to be competitive, so it's important to tailor your application materials and be prepared to demonstrate your qualifications and fit for the role.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Real estate-specific software and platforms (e.g., CoStar, LoopNet, Crexi)
- Project management tools (e.g., Asana, Trello, Microsoft Project)
- Client relationship management software (e.g., Salesforce, HubSpot)
ASSUMPTION: The tools and technologies required for this role are standard for the real estate industry and can be learned or improved upon with experience.
👔 Cultural Fit Considerations
Company Values:
- Client-centric
- Collaborative
- Innovative
- Accountable
- Respectful
Work Style:
- Fast-paced and dynamic
- Team-oriented and collaborative
- Results-driven and focused on delivering exceptional client service
- Adaptable and responsive to change
Self-Assessment Questions:
- Do you have a proven track record of success in managing client relationships and leading teams in a fast-paced, evolving environment?
- Are you comfortable operating at a high level of professionalism and maintaining strong communication skills under pressure?
- Do you have a strong understanding of real estate financial concepts and the ability to analyze and interpret financial data?
- Are you able to work effectively with a diverse range of stakeholders, including clients, team members, and senior leadership?
ASSUMPTION: Cushman & Wakefield values a diverse and inclusive work environment, and seeks candidates who are aligned with the company's values and work style.
⚠️ Potential Challenges
- Managing multiple priorities and competing demands from clients and internal stakeholders
- Operating in a fast-paced, evolving environment with a high level of responsibility
- Balancing strategic planning and execution with day-to-day operational management
- Managing a team of functional Directors and/or Sr. Managers with varying levels of experience and expertise
- Adapting to changes in the real estate market and industry trends
ASSUMPTION: This role presents significant challenges and opportunities for growth and development. It requires strong leadership, communication, and strategic planning skills, as well as the ability to operate effectively in a fast-paced, evolving environment.
📈 Similar Roles Comparison
- Compared to other senior account director roles, this position may offer a broader range of responsibilities and a higher level of strategic involvement
- In the real estate industry, this role may be more focused on client management and strategic planning than other related positions, such as property management or leasing roles
- Career path comparison: This role may provide a stepping stone to more senior leadership positions within the company, such as managing director or executive roles
ASSUMPTION: This role offers a unique combination of strategic planning, client management, and operational oversight, with significant opportunities for career growth and development.
📝 Sample Projects
- Developing and implementing a strategic plan for a major corporate client, including occupancy strategies and cost efficiency opportunities
- Managing a team to deliver exceptional results on a complex, high-profile account, including regular reporting and client communication
- Leading a cross-functional team to complete a major real estate transaction, such as a lease renewal or expansion, within a tight deadline
ASSUMPTION: These sample projects illustrate the range of responsibilities and challenges that a senior account director may face in this role.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics for this role, and how the senior account director fits into the broader organization?
- How does the company support the professional development and growth of its senior account directors?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does the company approach client relationship management, and what are the key expectations for this role in that area?
- What are the most challenging aspects of this role, and how has the company supported previous senior account directors in overcoming those challenges?
ASSUMPTION: Asking thoughtful, informed questions during the interview process demonstrates your interest in the role and your commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for the interview by researching Cushman & Wakefield and the real estate industry, and practicing your responses to common interview questions
- Follow up with the hiring manager or HR representative within one week of your interview to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
