π Core Information
πΉ Job Title: Senior Account Director
πΉ Company: West Cary Group LLC
πΉ Location: Richmond, Virginia, United States
πΉ Job Type: Full-time, Hybrid (1 day per week in-office)
πΉ Category: Advertising & Marketing
πΉ Date Posted: April 3, 2025
πΉ Experience Level: 7-10 years
πΉ Remote Status: On-site (Richmond, VA)
π Job Overview
Key aspects of this role include:
- Strategic leadership and oversight of key client relationships
- Driving integrated marketing initiatives and managing project budgets
- Leading a team of account professionals to deliver innovative solutions
- Ensuring client marketing objectives are met while driving account profitability
ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a solid understanding of both digital and traditional marketing channels.
π Key Responsibilities
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Oversee strategic campaign planning for client portfolios, including development of tactical and creative project elements
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Establish and manage program budgets and timelines to ensure overall profitability and achievement of financial targets
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Develop new opportunities to grow each clientβs business through proactive relationship management, word-of-mouth referrals, and going above and beyond surface expectations
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Ensure client and internal team needs are met for in-flight projects and in support of new initiatives to drive profitability and growth
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Collaborate consistently and productively with creative and digital teams to deliver high-quality, on-time marketing and communications solutions
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Collaborate with other senior account management staff to drive new initiatives within the account management department
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Lead, mentor, and inspire a team of account managers to support team member growth and success
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Contribute meaningfully to strategic point of view on marketing trends and innovations along with ideas for applying these initiatives within client portfolios
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Other duties as assigned
ASSUMPTION: This role requires a high level of organization, strong communication skills, and the ability to manage multiple projects and teams effectively.
π― Required Qualifications
Education: Bachelorβs degree in marketing, advertising, public relations, or a related field
Experience: 7-10 years of working in an advertising agency or corporate marketing experience, with a minimum of 5 years in a management role
Required Skills:
- Proven grasp of marketing and advertising fundamentals
- Experience with digital and traditional marketing channels
- Relationship management, project management, or process management experience
- Excellent written and oral communication skills, including presentation/pitch skills
- Proactive, solutions-oriented attitude
- Flexibility and ability to handle tight deadlines and client changes on short notice
- Ability to work independently and as a high-performing team member
- Constantly curious, always learning, and motivated to deliver the best creative product
- Commitment to bringing consistent thought leadership in support of each clientβs marketing and communication needs
Preferred Skills:
- Experience with performance marketing and driving outcomes for clients
- Knowledge of the public sector, including small government agencies, educational institutions, and nonprofits
ASSUMPTION: Candidates with experience in the public sector and a strong understanding of performance marketing may have an advantage in this role.
π° Compensation & Benefits
Salary Range: $104,800 - $125,800 per year (based on industry standards for experience level and location)
Benefits:
- Paid vacation, sick leave, and holidays
- Medical, vision, dental, and long-term disability insurance
- Short-term disability insurance
- Employer-paid life insurance
- Flexible spending accounts (Health/Dependent Care)
- 401(k) matching
- Cool people to work with!
Working Hours: Full-time, 40 hours per week, with one required in-office day per week
ASSUMPTION: Salary range is estimated based on industry standards for a Senior Account Director role in the Richmond, VA area.
π Applicant Insights
π Company Context
Industry: Advertising Services
Company Size: 51-200 employees
Founded: 2007
Company Description:
- West Cary Group is a full-service, minority-owned advertising, technology, and communications agency founded in 2007
- Operates as a delivery engine capable of executing on insights throughout the customer journey
- Specializes in merging award-winning creative with rigorous data analysis to create marketing campaigns with truly measurable outcomes
Company Specialties:
- Digital advertising and media buying
- Digital services (social media, interactive, web video)
- Web design and development
- Mobile app design and development
- Corporate communications
- Direct response marketing
- Brand marketing and advertising
- Marketing engineering and strategy
Company Website: http://www.westcarygroup.com
ASSUMPTION: West Cary Group's diverse range of services and expertise allows it to offer comprehensive marketing solutions to its clients.
π Role Analysis
Career Level: Senior Management
Reporting Structure: Account Managers, Senior Account Managers, Account Directors report to this position
Work Arrangement: Hybrid (1 day per week in-office)
Growth Opportunities:
- Potential to grow within the account management department or explore other areas of the agency
- Opportunity to mentor and develop team members
- Chance to contribute to new business opportunities and drive agency growth
ASSUMPTION: This role offers opportunities for professional growth and development within the agency.
π Location & Work Environment
Office Type: Hybrid (1 day per week in-office)
Office Location(s): 5 West Cary Street, Richmond, VA 23220, USA
Geographic Context:
- Richmond, VA is the capital of the state and offers a mix of urban and suburban living
- The city is known for its rich history, cultural attractions, and outdoor activities
- Richmond has a humid subtropical climate, with mild winters and hot, humid summers
Work Schedule: Full-time, 40 hours per week, with one required in-office day per week
ASSUMPTION: Richmond, VA offers a blend of urban and suburban living, with a variety of cultural attractions and outdoor activities.
πΌ Interview & Application Insights
Typical Process:
- Phone or video screen with the hiring manager
- In-person or virtual interview with the hiring manager and team members
- Final interview with the agency's leadership team
Key Assessment Areas:
- Strategic thinking and problem-solving skills
- Leadership and team management abilities
- Communication and presentation skills
- Understanding of marketing fundamentals and trends
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills
- Prepare examples of successful client relationships and marketing campaigns you've managed
- Research West Cary Group and be prepared to discuss how your skills and experience align with the agency's mission and values
ATS Keywords: Strategic Planning, Project Management, Budget Management, Client Relationship Management, Team Leadership, Digital Marketing, Traditional Marketing, Communication Skills, Presentation Skills, Proactive Attitude, Flexibility, Independent Work, Curiosity, Thought Leadership
ASSUMPTION: Applicants should tailor their resumes and cover letters to highlight relevant experience and skills, and be prepared to discuss their qualifications in detail during the interview process.
π οΈ Tools & Technologies
- Project management software (e.g., Asana, Trello, Jira)
- Marketing automation platforms (e.g., HubSpot, Marketo, Pardot)
- Analytics tools (e.g., Google Analytics, Adobe Analytics, Mixpanel)
- Design and presentation software (e.g., Adobe Creative Suite, Microsoft Office, Google Slides)
ASSUMPTION: Familiarity with project management software, marketing automation platforms, and analytics tools is beneficial for this role.
π Cultural Fit Considerations
Company Values:
- Diversity, Equity, and Inclusion
- Collaboration and Teamwork
- Continuous Learning and Growth
- Client Focus and Results-Driven
Work Style:
- Proactive and solutions-oriented
- Adaptable and flexible
- Strong communication and presentation skills
- Ability to work independently and as part of a team
Self-Assessment Questions:
- How do you embody West Cary Group's commitment to diversity, equity, and inclusion in your personal and professional life?
- Describe a time when you had to adapt to a significant change in a client's needs or project scope. How did you handle it, and what was the outcome?
- How do you stay up-to-date with the latest marketing trends and innovations, and how have you applied this knowledge in previous roles?
ASSUMPTION: Applicants should be prepared to discuss their alignment with West Cary Group's values and work style during the interview process.
β οΈ Potential Challenges
- Managing multiple client relationships and projects simultaneously
- Balancing the needs of clients with the agency's resources and capabilities
- Adapting to changes in client needs, project scope, or agency priorities
- Managing a team of account professionals with varying levels of experience and expertise
ASSUMPTION: Applicants should be prepared to discuss how they have overcome similar challenges in previous roles and how they would approach these challenges in this position.
π Similar Roles Comparison
- This role is similar to an Account Director or Group Account Director position in an advertising agency, but with a stronger focus on strategic planning and team leadership
- In the public sector, this role may be comparable to a Strategic Communications Manager or Marketing Manager position, but with a broader range of responsibilities and a focus on driving client account profitability
- Career progression from this role could include moving into a Vice President or Executive-level position within the agency or exploring other areas of the business, such as new business development or agency operations
ASSUMPTION: Applicants should research similar roles in the industry to better understand the requirements and expectations of this position.
π Sample Projects
- Developing and executing a comprehensive marketing strategy for a small government agency to increase public engagement and awareness of its services
- Managing a team of account professionals to deliver a large-scale, integrated marketing campaign for an educational institution, including digital advertising, social media, email marketing, and event planning
- Leading a client's rebranding effort, including market research, competitive analysis, and the development and implementation of a new visual identity and messaging framework
ASSUMPTION: Applicants should be prepared to discuss their experience with similar projects and how they have contributed to their success.
β Key Questions to Ask During Interview
- How does West Cary Group support the professional development and growth of its employees?
- Can you describe the team structure and dynamics within the account management department?
- How does West Cary Group approach diversity, equity, and inclusion in its internal operations and client work?
- What are the key priorities for this role in the first 90 days, and how will success be measured?
- How does West Cary Group foster a collaborative and inclusive work environment, particularly in a hybrid setting?
ASSUMPTION: Applicants should prepare thoughtful questions that demonstrate their interest in the role and the company.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills, using the ATS keywords provided
- Prepare examples of successful client relationships and marketing campaigns you've managed
- Research West Cary Group and be prepared to discuss how your skills and experience align with the agency's mission and values
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.