Senior Account Manager

📌 Core Information

🔹 Job Title: Senior Account Manager

🔹 Company: Kepak Group

🔹 Location: United Kingdom

🔹 Job Type: Remote

🔹 Category: 💼 Account Management

🔹 Date Posted: March 31, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Remote with some weekly travel

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Managing client relationships for the Meat Division UK Commercial team
• Driving revenue growth in collaboration with account directors and the Commercial Director
• Traveling to various Kepak sites and client locations in the UK
• Working remotely with a requirement for on-site visits

ASSUMPTION: This role likely requires strong interpersonal skills, as it involves significant client interaction and strategic revenue management. Regular travel suggests that candidates must be flexible and adaptable to different work environments.

📋 Key Responsibilities

✅ Proactively manage and build customer relationships

✅ Deliver exceptional service and communication

✅ Enhance customer service standards and sales support

✅ Monitor customer satisfaction and resolve complaints

✅ Manage stock and sales forecasting

✅ Conduct general sales administration and data management

✅ Assist with new product development processes

✅ Prepare and analyze reports for the commercial team

✅ Coordinate continuous improvement projects

ASSUMPTION: These responsibilities indicate a versatile role requiring a mix of interpersonal, analytical, and administrative skills, typical of a senior account manager in a dynamic industry like food manufacturing.

🎯 Required Qualifications

Education: Not specified

Experience: Previous experience in a similar role within the food manufacturing industry

Required Skills:

• Customer Relationship Management
• Strong Communication Skills
• Organizational Skills and Attention to Detail
• Sales Coordination and Problem Solving
• Data Analysis and Report Preparation
• Self-Motivation and Professionalism
• Ability to Travel as Required
• Full Driver's License

Preferred Skills:

• Knowledge of stock management and new product development
• Experience managing continuous improvement projects

ASSUMPTION: Candidates should have a comprehensive understanding of account management practices specific to the food & beverage industry, even if educational background is not explicitly required.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Fully covered mileage and travel expenses
• Company Pension
• Access to Employee Discount Platform
• Refer a Friend Scheme
• Long Service Awards
• Employee Assistance Program through GroceryAid

Working Hours: 40 hours per week, with the flexibility of remote work

ASSUMPTION: While the exact salary is not provided, benefits suggest that the company values long-term commitment and employee well-being.

📌 Applicant Insights

🔍 Company Context

Industry: Food and Beverage Manufacturing

Company Size: 1,001-5,000 employees, indicating a medium to large-sized company with diverse career opportunities

Founded: 1981

Company Description:

• One of Europe’s leading meat processors
• Emphasizes innovation and quality
• Strong reputation for sustainable practices

Company Specialties: Not Specified

Company Website: https://www.kepak.com

ASSUMPTION: Given its longevity and scale, Kepak likely offers stability and a wealth of resources for employee development.

📊 Role Analysis

Career Level: Senior level with significant account management responsibilities

Reporting Structure: Reports to account directors and the Commercial Director

Work Arrangement: Flexible remote work with travel for on-site duties

Growth Opportunities:

• Potential to advance within the Commercial team
• Opportunities to influence product development and strategic decisions
• Exposure to high-level client management and business strategy

ASSUMPTION: The role is strategic in nature, offering chances to impact key business outcomes and advance to higher management levels.

🌍 Location & Work Environment

Office Type: Primarily remote, but with regular client site visits

Office Location(s): Includes Merthyr Tydfil, McIntosh Donald in Aberdeen, and Bodmin in Cornwall

Geographic Context:

• Wide network across the UK for travel
• Diverse working environments from rural to urban sites
• Regular engagements with key markets in the UK

Work Schedule: Weekly site visits combined with flexible remote hours

ASSUMPTION: Successful candidates will possess the discipline to manage time effectively in a primarily remote setting, along with logistical readiness for weekly travel.

💼 Interview & Application Insights

Typical Process:

• Resume and cover letter submission
• Initial phone screen
• Technical and behavioral interviews

Key Assessment Areas:

• Problem-solving capabilities
• Client relationship management skills
• Data and sales forecast analysis

Application Tips:

• Highlight relevant food manufacturing experience
• Showcase strong communication and relationship management skills
• Provide examples of project management and problem-solving achievements

ATS Keywords: Account Management, Sales Coordination, Customer Relationship

ASSUMPTION: The hiring process will emphasize practical experience and the ability to thrive in fast-paced, changeable environments.

🛠️ Tools & Technologies

• CRM Software
• Forecasting Tools
• Project Management Software

ASSUMPTION: Proficiency in modern sales and project management software will be beneficial to manage tasks efficiently.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and innovation
• Sustainability in operations
• Employee and customer centricity

Work Style:

• Independent and proactive working style
• Collaborative in team settings
• Adaptable to changing client needs

Self-Assessment Questions:

• How do you manage customer relationships effectively in a remote setting?
• Describe a time you improved a sales process. What was the outcome?
• How do you prioritize tasks in a fast-paced environment?

ASSUMPTION: Prospects well-suited to this role will demonstrate versatility in both strategic planning and everyday operations.

⚠️ Potential Challenges

• Balancing remote and on-site work requirements
• Adapting to frequently changing client demands
• Maintaining communication across varied geographic locations
• Handling multiple clients with competing priorities

ASSUMPTION: Candidates should be prepared for the dynamic nature of the role that requires managing various tasks simultaneously across different locations.

📈 Similar Roles Comparison

• Senior Account Manager positions in other industries may offer less travel
• Food industry roles often require specific regulatory knowledge
• Other remote roles may not require as much on-site client interaction

ASSUMPTION: This role is unique in its combination of remote work and on-site visits which creates a diverse range of experiences compared to typical remote roles.

📝 Sample Projects

• Implementation of CRM strategies to enhance client interaction
• Leading a team to resolve supply chain bottlenecks for key accounts
• Data-driven sales boost initiatives across regions

ASSUMPTION: The projects will revolve around improving client satisfaction and optimizing sales processes across diverse product lines.

❓ Key Questions to Ask During Interview

• What are the primary goals for the Senior Account Manager in the first year?
• How often will I be required to travel and to which locations?
• Can you describe a challenging account situation I might face and how it was handled?
• What does success look like for this role?
• What opportunities are there for career advancement within Kepak?

ASSUMPTION: These questions will provide insight into the company culture and specific expectations for this role, helping candidates determine if it's the right fit for them.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Include a detailed resume highlighting relevant experience
• Prepare a cover letter addressing your role suitability
• Ensure you emphasize skills that align with the job description
• Be ready to provide professional references upon request

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.