π Core Information
πΉ Job Title: Senior Account Partner/Account Partner Director, Services Sales, Energy & Utilities UKI
πΉ Company: Salesforce
πΉ Location: London, United Kingdom
πΉ Job Type: Full-Time, On-Site
πΉ Category: Sales
πΉ Date Posted: May 12, 2025
πΉ Experience Level: 10+ years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Selling the full portfolio of Professional Services offerings to new and existing customers in the Energy & Utilities industry in the UKI region.
- Engaging with executive-level customers to define business goals and drive customer value through Salesforce solutions.
- Developing and leading territory and account plans that align with customers' business goals, priorities, and timeframes.
- Forecasting accurately and timely, building a pipeline, and progressing opportunities to deliver Success Cloud YOY revenue growth.
- Collaborating across Salesforce with License Sales, Delivery, and Customer Success to develop trusted Professional Services propositions for clients and prospects.
ASSUMPTION: This role requires a strong understanding of the Energy & Utilities industry in the UKI region and the ability to build and maintain executive-level relationships.
π Key Responsibilities
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Drive account planning, including the formulation of a clearly defined roadmap or the precursor activities to define such a roadmap.
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Generate pipeline through self-origination and collaborating across Salesforce with License Sales, Delivery, and Customer Success to develop trusted Professional Services propositions for clients and prospects.
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Use industry expertise and business acumen to understand a customer's motivation, business drivers/challenges, strategic goals, and desired business outcomes.
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Engage and present to customers, especially at C-Level, using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship.
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Create a compelling vision and clearly communicate our groundbreaking solutions with the goal of generating significant success and business value from an investment in the Salesforce Platform.
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Develop and lead a territory plan and a tailored account plan for each customer that aligns with their business goals, priorities, and timeframes.
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Forecast accurately and timely, build a pipeline, and progress opportunities to deliver Success Cloud YOY revenue growth.
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Develop mutually agreed and aligned close plans and drive the execution of these plans to realize closed bookings aligned (or in excess) of assigned sales goals/quotas.
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Be a recognized role model for collaboration, understanding, and overall business results.
ASSUMPTION: This role requires strong communication, presentation, and negotiation skills, as well as the ability to work effectively in a matrix organizational model.
π― Required Qualifications
Education: Bachelor's degree or equivalent experience
Experience: 10+ years of professional sales experience or a blended consultative sales and project delivery background
Required Skills:
- Proven record of consistently meeting (or exceeding) quota
- Experience selling and/or delivering Professional Services in a context similar to Salesforce or a Global System Integrator type environment
- Demonstrated ability to develop and maintain executive (including C-level) relationships where you are recognized as a trusted advisor
- Experience growing accounts with large and complex pursuits ($M+)
- Highly collaborative, excels in a matrix organizational model (aligning with other business functions)
- Committed team player with strong interpersonal skills who share and support colleagues
- Ability to thrive in a fast-paced sales environment
Preferred Skills:
- Experience in the UKI Energy Retail industry
ASSUMPTION: Candidates with experience in the UKI Energy Retail industry may have a competitive advantage in this role.
π° Compensation & Benefits
Salary Range: Β£120,000 - Β£160,000 per annum (based on industry standards for a senior sales role in the UKI region)
Benefits:
- Well-being Reimbursement
- Generous Parental Leave
- Adoption Assistance
- Fertility Benefits
Working Hours: Full-time, typically Monday to Friday, 9:00 AM to 5:30 PM (with flexibility for meetings and events)
ASSUMPTION: The salary range provided is an estimate based on industry standards for a senior sales role in the UKI region. Actual compensation may vary based on experience, skills, and other factors.
π Applicant Insights
π Company Context
Industry: Software Development, specifically Customer Relationship Management (CRM) and cloud computing
Company Size: 10,001+ employees, providing a large and diverse work environment with extensive resources and opportunities for growth
Founded: 1999, with a rich history and established reputation in the CRM and cloud computing industry
Company Description:
- Salesforce is a global leader in CRM, offering a wide range of cloud-based applications for sales, marketing, customer service, and more.
- The company is committed to innovation, customer success, and giving back to communities through its 1-1-1 model of integrated philanthropy.
- Salesforce fosters a culture of equality, innovation, and customer focus, with a strong emphasis on employee growth and development.
Company Specialties:
- Enterprise Cloud Computing
- Customer Relationship Management
- Sales, Marketing, and Customer Service Clouds
Company Website: salesforce.com
ASSUMPTION: Salesforce's large size and global presence provide ample opportunities for career growth and development within the company.
π Role Analysis
Career Level: Senior-level role with significant responsibility and autonomy
Reporting Structure: This role reports to the Senior Director of Professional Services Sales, Energy & Utilities UKI
Work Arrangement: On-site, full-time position with the expectation of working from the London office
Growth Opportunities:
- Progression to a Director-level role within the Professional Services Sales team
- Expansion into other industries or regions within Salesforce's Professional Services organization
- Transition into a leadership or management role within Salesforce's broader sales organization
ASSUMPTION: This role offers significant growth potential within Salesforce's Professional Services organization and the broader sales organization.
π Location & Work Environment
Office Type: Modern, collaborative office space with state-of-the-art technology and amenities
Office Location(s): 9 Bishopsgate, London, England EC2N 3, GB
Geographic Context:
- London is a major global hub for finance, technology, and other industries, providing ample opportunities for networking and professional development.
- The city offers a diverse range of cultural, recreational, and entertainment options, as well as excellent transportation infrastructure.
- London's time zone is Greenwich Mean Time (GMT), which may require some flexibility for collaboration with colleagues in other regions.
Work Schedule: Full-time, typically Monday to Friday, 9:00 AM to 5:30 PM, with flexibility for meetings and events
ASSUMPTION: The on-site work arrangement in London provides an excellent opportunity to build relationships with colleagues and clients, as well as access to the city's vibrant cultural and professional scene.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with a member of the HR team
- On-site or virtual interview with the hiring manager and/or team members
- Final interview with the Senior Director of Professional Services Sales, Energy & Utilities UKI
- Background check and offer extension
Key Assessment Areas:
- Sales skills and experience
- Industry knowledge and understanding of the Energy & Utilities sector
- Ability to build and maintain executive-level relationships
- Problem-solving and strategic thinking
- Communication and presentation skills
Application Tips:
- Tailor your resume and cover letter to highlight your relevant sales experience, industry knowledge, and skills.
- Prepare for behavioral and situational interview questions that focus on your sales approach, problem-solving skills, and ability to build relationships.
- Research the Energy & Utilities industry and Salesforce's Professional Services offerings to demonstrate your understanding of the role and the company.
ATS Keywords: Salesforce, Professional Services, Energy & Utilities, UKI, Account Partner, Senior Account Partner, Consultative Sales, Executive Relationships, Pipeline Generation, Account Planning, Territory Management, Sales Growth
ASSUMPTION: The interview process will focus on assessing your sales skills, industry knowledge, and ability to build and maintain executive-level relationships.
π οΈ Tools & Technologies
- Salesforce CRM platform
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Zoom or other video conferencing tools
- Project management tools (e.g., Asana, Trello, Jira)
ASSUMPTION: Familiarity with Salesforce's CRM platform and Microsoft Office Suite is essential for this role. Experience with project management tools is a plus.
π Cultural Fit Considerations
Company Values:
- Customer Success
- Innovation
- Equality
- Trust
Work Style:
- Collaborative and team-oriented
- Fast-paced and dynamic
- Results-driven and accountable
- Adaptable and open to change
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic sales environment?
- Are you comfortable working in a matrix organizational model and collaborating with various teams?
- Do you share Salesforce's commitment to customer success, innovation, equality, and trust?
ASSUMPTION: Successful candidates will demonstrate a strong fit with Salesforce's company values and work style, as well as a genuine commitment to the company's mission and culture.
β οΈ Potential Challenges
- Competitive sales environment with high targets and expectations
- Requires extensive travel within the UKI region and potentially internationally
- May involve working non-standard hours to accommodate client meetings and events
- Need to balance sales goals with building and maintaining strong customer relationships
ASSUMPTION: Candidates should be prepared to work in a fast-paced, competitive sales environment and be comfortable with extensive travel and non-standard hours.
π Similar Roles Comparison
- This role differs from related positions in its focus on the Energy & Utilities industry and the requirement for extensive sales experience.
- Industry-specific context: The Energy & Utilities sector is highly competitive and regulated, requiring a strong understanding of the industry and its unique challenges and opportunities.
- Career path comparison: This role offers a clear path to progression within Salesforce's Professional Services organization and the broader sales organization.
ASSUMPTION: Candidates should have a strong understanding of the Energy & Utilities industry and be prepared to demonstrate their sales skills and experience in a competitive environment.
π Sample Projects
- Developing and executing a territory plan for the UKI Energy & Utilities sector, including market analysis, customer segmentation, and pipeline generation.
- Leading a complex sales pursuit for a major Energy & Utilities client, requiring extensive collaboration with License Sales, Delivery, and Customer Success teams to develop a comprehensive Professional Services proposition.
- Conducting a customer success review for an existing Energy & Utilities client, assessing business value outcomes, and developing a plan to support the realization of that value through a structured program.
ASSUMPTION: These sample projects demonstrate the strategic, consultative, and collaborative nature of the role, as well as the requirement for a strong understanding of the Energy & Utilities industry.
β Key Questions to Ask During Interview
- Can you describe the typical sales cycle for a Professional Services engagement in the Energy & Utilities industry?
- How does the Professional Services team collaborate with License Sales, Delivery, and Customer Success teams to develop and execute sales strategies?
- What are the key challenges and opportunities facing the Energy & Utilities industry in the UKI region, and how does Salesforce's Professional Services organization address them?
- How does the company support the growth and development of its sales professionals?
- What is the company's approach to work-life balance, and how does it support employees working in a fast-paced sales environment?
ASSUMPTION: These questions demonstrate your interest in the role, the industry, and the company, as well as your ability to think strategically and critically about the sales process and the Energy & Utilities sector.
π Next Steps for Applicants
To apply for this position:
- Submit your application through the Salesforce careers website
- Tailor your resume and cover letter to highlight your relevant sales experience, industry knowledge, and skills, using the ATS keywords provided.
- Prepare for behavioral and situational interview questions that focus on your sales approach, problem-solving skills, and ability to build relationships.
- Research the Energy & Utilities industry and Salesforce's Professional Services offerings to demonstrate your understanding of the role and the company.
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications.
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.