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Senior Account & Relationship Executive

Wolters Kluwer
Full-time
On-site
United Kingdom
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Account & Relationship Executive

πŸ”Ή Company: Wolters Kluwer

πŸ”Ή Location: United Kingdom

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Not specified

πŸ”Ή Date Posted: April 1, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Overseeing large, complex, and strategic accounts
  • Setting and negotiating terms with full authority
  • Driving growth and customer satisfaction
  • Leading strategic direction for account management

ASSUMPTION: The role requires significant industry knowledge and expertise in handling high-level accounts, given the scope of responsibilities and the need to manage strategic relationships.

πŸ“‹ Key Responsibilities

βœ… Manage large and strategic accounts with negotiation authority

βœ… Develop and implement high-level strategic sales plans

βœ… Conduct in-depth analysis of client needs and market trends

βœ… Oversee and mentor mid-level account managers

βœ… Regularly meet with top executive clients

βœ… Resolve critical issues with high-impact solutions

βœ… Execute upselling and cross-selling strategies

βœ… Ensure exceptional customer satisfaction

βœ… Lead development of advanced sales policies and strategies

βœ… Track and analyze large-scale sales performance metrics

ASSUMPTION: Responsibilities assume a proactive approach in strategic development and client engagement, expecting the candidate to independently execute and refine account management strategies.

🎯 Required Qualifications

Education: Not specified, but relevant educational background in finance or management assumed

Experience: Minimum of 10 years in selling complex fintech solutions, especially in finance, risk management, and compliance

Required Skills:

  • Executive Communication
  • Strategic Leadership
  • Comprehensive Product Knowledge

Preferred Skills:

  • Fluency in Scandinavian languages
  • Advanced CRM Integration skills

ASSUMPTION: Given the seniority of the role, expertise in industry-specific software and strong communication abilities are crucial for managing client relations effectively.

πŸ’° Compensation & Benefits

Salary Range: Not specified, assumed competitive within industry standards for senior roles

Benefits:

  • Competitive remuneration
  • Investment in professional growth
  • Fringe benefits

Working Hours: 40 hours per week; flexibility may be possible based on responsibilities and travel requirements

ASSUMPTION: While specific salary details are not provided, benefits imply a strong investment in employee development and support.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Information Services focusing on software solutions and professional data services

Company Size: 10,001+ employees, indicating strong global presence and resources

Founded: Not specified, but company has a long-standing presence in multiple industries

Company Description:

  • Global leader in professional information solutions
  • Operations in over 40 countries
  • Serving customers in over 180 countries

Company Specialties:

  • Software tools & digital information
  • Workflow solutions
  • Point-of-use applications

Company Website: http://www.wolterskluwer.com

ASSUMPTION: The company’s extensive footprint suggests robust career opportunities and professional development for its employees.

πŸ“Š Role Analysis

Career Level: Senior, with autonomy in strategic decision-making

Reporting Structure: Reports to regional Sales Director

Work Arrangement: Primarily on-site with frequent travel in the Nordics and Baltics

Growth Opportunities:

  • Potential for leadership roles
  • Influence in strategic company directions
  • Expanded market influence in Europe's financial sectors

ASSUMPTION: Role offers significant influence on organizational development and client relationship strategies, critical for career advancement in account management.

🌍 Location & Work Environment

Office Type: Corporate office setting within a dynamic and international team

Office Location(s): Kingdom-wide, particularly focusing on strategic growth areas in Northern Europe

Geographic Context:

  • Business travel focus on Nordics and Baltics
  • Integration within diverse market landscapes
  • Potential adaptation to various cultural business norms

Work Schedule: Full-time, potential adjustment based on travel needs

ASSUMPTION: Work environment will require adaptability to diverse cultural and regulatory environments of the markets served.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Application submission via secure company website
  • Preliminary screening interviews
  • In-depth technical and cultural fit interviews

Key Assessment Areas:

  • Strategic leadership capability
  • Client relationship management skills
  • Technical knowledge of fintech products

Application Tips:

  • Highlight experience in fintech compliance and regulation
  • Emphasize multilingual skills
  • Demonstrate negotiation successes

ATS Keywords: Fintech solutions, client management, strategic sales, regulatory compliance

ASSUMPTION: Interview process is likely designed to emphasize problem-solving and client engagement skills, crucial for the role.

πŸ› οΈ Tools & Technologies

  • Advanced CRM systems
  • Regulatory reporting software
  • Data analysis tools

ASSUMPTION: Effective usage of these tools is expected to manage complex accounts and ensure compliance.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Customer-focused service
  • Transparency and trust

Work Style:

  • Collaborative teamwork
  • Proactive problem-solving
  • Adaptive to change

Self-Assessment Questions:

  • How do you adapt to changing regulatory landscapes?
  • What strategies do you use for negotiating complex deals?
  • Describe a past experience with managing a high-impact account change.

ASSUMPTION: Cultural fit emphasizes adaptability and client focus, aligning with company values.

⚠️ Potential Challenges

  • Navigating complex regulatory environments
  • Maintaining client satisfaction in competitive market
  • Balancing strategic account management with new client acquisition
  • Handling diverse cultural expectations in various Nordic and Baltic regions

ASSUMPTION: Challenges stem from the dynamic and evolving nature of the fintech industry and diverse client needs.

πŸ“ˆ Similar Roles Comparison

  • Typically involves high autonomy in strategic decisions
  • Comparatively higher travel requirements
  • Emphasizes cross-border client interaction

ASSUMPTION: Roles with similar seniority in other firms may focus less on strategic growth and more on stable account oversight.

πŸ“ Sample Projects

  • Developing cross-functional sales strategies in a new regional market
  • Leading high-stakes negotiations with top-tier banking clients
  • Driving initiatives for product adoption across financial institutions

ASSUMPTION: Projects are likely strategically impactful and involve cross-departmental collaboration.

❓ Key Questions to Ask During Interview

  • How is success measured in this role?
  • What are the primary challenges in reaching strategic objectives?
  • How does Wolters Kluwer support ongoing employee development?
  • Can you describe a typical career path for someone in this position?
  • What tools and resources are provided to facilitate client relationships?

ASSUMPTION: These questions are designed to gauge alignment with company goals and expectations for long-term growth.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare a tailored resume highlighting relevant fintech experience
  • Anticipate insights into market trends and client needs during the interview
  • Follow up with emailed thank-you notes post-interview
  • Verify details and roles through official company links

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

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