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Senior Advisor, Communications

Desjardins
Full-time
On-site
MontrΓ©al, Quebec, Canada
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Advisor, Communications

πŸ”Ή Company: Desjardins

πŸ”Ή Location: MontrΓ©al, LΓ©vis

πŸ”Ή Job Type: Full-Time, Hybrid

πŸ”Ή Category: Communications

πŸ”Ή Date Posted: April 3, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site (MontrΓ©al, LΓ©vis) with hybrid work arrangement

πŸš€ Job Overview

Key aspects of this role include:

  • Leading complex communications projects and initiatives
  • Serving as a specialist advisor and subject matter expert
  • Representing Desjardins's position in agreements with external partners
  • Coaching decision-making bodies and acting as a resource person

ASSUMPTION: This role requires a high level of expertise and experience in communications, with a focus on strategic planning, project management, and stakeholder engagement.

πŸ“‹ Key Responsibilities

βœ… Lead specialized development projects, initiatives, and activities that significantly impact the entire organization

βœ… Advise clients and partners to help them position, plan, develop, execute, and monitor strategic communications projects and initiatives

βœ… Develop and update policies, standards, models, and programs to support your unit’s strategic projects and initiatives

βœ… Identify, analyze, and diagnose major issues and make recommendations to decision-making bodies

βœ… Represent your unit before decision-making bodies and represent Desjardins’s position when making agreements with external partners and organizations

ASSUMPTION: This role involves a high degree of autonomy and requires strong analytical, problem-solving, and communication skills.

🎯 Required Qualifications

Education: Bachelor's degree in a related field

Experience: A minimum of six years of relevant experience

Required Skills:

  • Advanced proficiency in English and knowledge of French
  • Proven experience in project management and strategic communications
  • Strong analytical, problem-solving, and decision-making skills
  • Excellent interpersonal and communication skills
  • Ability to work independently and in a team environment

Preferred Skills:

  • Experience in a financial services or related industry
  • Familiarity with social media management and digital communications
  • Knowledge of Desjardins Group and its lines of business

ASSUMPTION: Given the senior nature of this role, candidates with extensive experience in communications and a strong track record of leading complex projects are likely to be most successful.

πŸ’° Compensation & Benefits

Salary Range: Based on industry standards for senior communications roles in Canada, the estimated salary range for this position is CAD 90,000 - 120,000 per year. This is an estimate and the actual salary may vary based on experience and qualifications.

Benefits:

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Working Hours: Full-time, with a hybrid work arrangement (2-3 days on-site per week)

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Desjardins Group is the largest cooperative financial group in North America and the sixth largest in the world, with assets of $470.9 billion as at December 31, 2024. It offers a full range of products and services to individuals and businesses through its extensive distribution network, its online platforms, and its subsidiaries across Canada.

Company Size: Desjardins Group has over 55,200 skilled employees, making it a large enterprise with a significant presence in the financial services industry.

Founded: Desjardins Group was founded in 1901 and is celebrating its 125th anniversary in 2025.

Company Description:

  • Desjardins Group is a cooperative financial group with a strong focus on member and client satisfaction
  • It offers a wide range of financial products and services, including banking, insurance, wealth management, and investment services
  • Desjardins Group is committed to equity, diversity, and inclusion, and fosters a positive work environment for all employees

Company Specialties:

  • Services financiers

Company Website: http://www.desjardins.com/fr/bienvenue.jsp

ASSUMPTION: Desjardins Group is a well-established and reputable financial services organization with a strong commitment to its members and clients.

πŸ“Š Role Analysis

Career Level: This role is a senior-level position, requiring a high degree of expertise and experience in communications.

Reporting Structure: The senior advisor, communications, reports directly to the director of communications and works closely with other communications professionals across Desjardins Group.

Work Arrangement: This is a hybrid role, with employees working on-site 2-3 days per week and remotely for the remainder of the time.

Growth Opportunities:

  • Progression to a director or manager role within the communications department
  • Expansion of responsibilities to include additional lines of business or functional areas
  • Opportunities to lead strategic initiatives and projects that drive organizational change and growth

ASSUMPTION: Given the senior nature of this role, there are significant opportunities for growth and development within Desjardins Group.

🌍 Location & Work Environment

Office Type: Desjardins Group has multiple office locations across Canada, with the primary headquarters in LΓ©vis, Quebec. The offices are modern and collaborative workspaces designed to foster productivity and innovation.

Office Location(s): 1, Complexe Desjardins, MontrΓ©al and 100, rue des Commandeurs, LΓ©vis, Quebec

Geographic Context:

  • MontrΓ©al is the second-largest city in Canada and a major cultural, economic, and technological hub
  • LΓ©vis is a city located across the St. Lawrence River from Quebec City, offering a high quality of life and a lower cost of living compared to MontrΓ©al
  • Both locations offer a diverse range of cultural attractions, recreational activities, and culinary experiences

Work Schedule: Full-time, with a hybrid work arrangement (2-3 days on-site per week)

ASSUMPTION: The work environment at Desjardins Group is collaborative, inclusive, and focused on employee success and development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume submission
  • Phone or video screening interview
  • In-person or virtual behavioral and situational interview
  • Final interview with the hiring manager

Key Assessment Areas:

  • Communication and presentation skills
  • Strategic thinking and problem-solving
  • Project management and leadership skills
  • Cultural fit and alignment with Desjardins Group's values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare for behavioral and situational interview questions by reflecting on your past experiences and accomplishments
  • Research Desjardins Group and its lines of business to demonstrate your understanding of the organization and its priorities

ATS Keywords: Strategic communications, project management, stakeholder engagement, policy development, French, English, Desjardins Group, banking, financial services

ASSUMPTION: The interview process at Desjardins Group is designed to assess candidates' skills, experience, and cultural fit, with a focus on finding the best match for the organization's needs.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management software (e.g., Asana, Trello, Microsoft Project)
  • Social media management tools (e.g., Hootsuite, Buffer)
  • Communication and collaboration platforms (e.g., Microsoft Teams, Slack)

ASSUMPTION: The tools and technologies required for this role are standard for communications professionals and can be learned quickly by candidates with relevant experience.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Member-centricity
  • Integrity
  • Expertise
  • Innovation
  • Cooperation

Work Style:

  • Collaborative and team-oriented
  • Results-driven and focused on continuous improvement
  • Adaptable and responsive to change
  • Committed to professional development and growth

Self-Assessment Questions:

  • How do you demonstrate member-centricity in your daily work?
  • Can you provide an example of a time when you had to innovate to overcome a challenge?
  • How do you approach collaboration and teamwork in a hybrid work environment?

ASSUMPTION: Desjardins Group values candidates who are aligned with its member-centric culture and demonstrate a strong commitment to its mission and values.

⚠️ Potential Challenges

  • Managing multiple projects and priorities simultaneously
  • Navigating a large, complex organization with diverse stakeholders
  • Adapting to a hybrid work environment and balancing on-site and remote work
  • Keeping up with industry trends and regulatory changes in the financial services sector

ASSUMPTION: These challenges can be overcome by strong project management skills, effective communication, and a commitment to continuous learning and development.

πŸ“ˆ Similar Roles Comparison

  • Compared to a communications manager role, this position requires a higher level of strategic thinking and leadership, with a greater emphasis on driving organizational change and growth
  • In the banking industry, communications roles often focus on reputation management, crisis communications, and brand strategy, while this role is more focused on internal communications, policy development, and stakeholder engagement
  • Career progression from this role could include moving into a director or manager position within communications, or transitioning into a related functional area, such as public affairs or government relations

ASSUMPTION: This role offers a unique blend of strategic, leadership, and project management responsibilities, making it an attractive opportunity for experienced communications professionals looking to take the next step in their careers.

πŸ“ Sample Projects

  • Developing and implementing a comprehensive internal communications strategy to support a major organizational restructuring
  • Leading a cross-functional team to create and execute a communications plan for the launch of a new digital banking platform
  • Conducting a comprehensive review of Desjardins Group's brand guidelines and making recommendations for updates and improvements

ASSUMPTION: These sample projects illustrate the strategic, leadership, and project management aspects of the senior advisor, communications role.

❓ Key Questions to Ask During Interview

  • Can you describe the most significant communications challenge facing Desjardins Group in the next 1-2 years, and how this role will contribute to addressing it?
  • How does this role collaborate with other communications professionals and stakeholders across Desjardins Group?
  • What opportunities are there for professional development and growth within the communications department and Desjardins Group as a whole?
  • How does Desjardins Group support work-life balance for its employees, particularly in a hybrid work environment?
  • Can you provide an example of a time when Desjardins Group demonstrated its commitment to member-centricity and how it impacted the organization's success?

ASSUMPTION: These questions are designed to help candidates better understand the role, the organization, and the cultural fit, enabling them to make an informed decision about their application.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare for behavioral and situational interview questions by reflecting on your past experiences and accomplishments
  • Research Desjardins Group and its lines of business to demonstrate your understanding of the organization and its priorities
  • Follow up with the hiring manager one week after submitting your application to confirm receipt and express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.