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Senior Associate/ Associate Director Account Management Diversified

Commonwealth Bank
Full-time
On-site
Australia
πŸ’Ό Account Management

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Associate/ Associate Director Account Management Diversified

πŸ”Ή Company: Commonwealth Bank

πŸ”Ή Location: Sydney CBD Area

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Financial Services

πŸ”Ή Date Posted: April 11, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Joining CBA’s Transaction Banking Solutions team
  • Becoming part of a progressive and innovative environment
  • Supporting a portfolio of clients in key tasks such as market analysis, relationship building, and transaction negotiation

ASSUMPTION: This role requires a strong foundation in investment banking, corporate, or institutional banking, or debt advisory, with a focus on transaction banking, cash management, and payments.

πŸ“‹ Key Responsibilities

βœ… Provide unique insights into market conditions impacting CBA and its clients

βœ… Develop, lead, and own relationships with client C-Suite and Treasury executives

βœ… Understand clients’ relative operating and financial strength and identify viable improvement opportunities

βœ… Deliver core insights and expertise to develop and maintain client plans

βœ… Work in partnership with internal business partners to ensure strategy consistency

βœ… Understand IB&M's product and solutions capabilities and contribute to their development and improvement

βœ… Analyze, interpret, structure, and negotiate transactions opportunities

βœ… Lead a client deal team to deliver client-centric capital solutions

βœ… Liaise with colleagues and ensure key stakeholders are engaged on proposed transactions and opportunities

βœ… Adhere to the risk appetite of the Bank and ensure team meets compliance, conduct, training, and regulatory obligations

ASSUMPTION: This role involves a high level of client interaction and requires strong relationship-building skills, as well as the ability to analyze and negotiate complex transactions.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Finance, Economics, Business)

Experience: 5-10 years of relevant experience in investment banking, corporate, or institutional banking, or debt advisory

Required Skills:

  • Proven industry experience
  • Understanding of industry sectors and key drivers affecting the industry
  • Familiarity across product capabilities including working capital, cash management, and payments
  • Experience in engaging and building credibility with clients at C-suite level
  • Track record of building and leveraging effective relationships across an organization
  • Strong client-centric mindset with excellent communication skills
  • Strong interpersonal, collaboration, and negotiation skills
  • Technical industry experience
  • Strong sense of urgency and proactive approach, with high organization and efficiency

Preferred Skills:

  • Master's degree in a relevant field
  • Experience in a similar role within a financial institution

ASSUMPTION: A Master's degree and experience in a similar role within a financial institution would be beneficial but not required for this position.

πŸ’° Compensation & Benefits

Salary Range: AUD 150,000 - 200,000 per annum (Estimated based on industry standards for the role, experience level, and location)

Benefits:

  • Competitive market salary
  • Annual performance incentives
  • Flexible working environment

Working Hours: Full-time, Monday to Friday, with potential flexibility based on business needs

ASSUMPTION: The salary range is estimated based on industry standards for a similar role with 5-10 years of experience in Sydney, Australia.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services, with a focus on transaction banking and working capital solutions

Company Size: 10,001+ employees, providing a large and diverse work environment

Founded: 1911, with a long history in the Australian financial services industry

Company Description:

  • Australia’s leading provider of financial services
  • Offers a wide range of products and services, including retail, premium, business, and institutional banking, funds management, superannuation, insurance, investment, and sharebroking
  • Emphasizes innovation, customer focus, and a progressive work environment

Company Specialties:

  • Retail banking
  • Business banking
  • Institutional banking
  • Funds management
  • Superannuation
  • Insurance
  • Investment and sharebroking

Company Website: http://www.commbank.com.au/

ASSUMPTION: Commonwealth Bank is a large, established financial institution with a broad range of products and services, offering diverse career opportunities and a well-structured work environment.

πŸ“Š Role Analysis

Career Level: Mid to senior-level role, with opportunities for growth and development within the organization

Reporting Structure: This role reports directly to the Head of Transaction Banking Solutions and may have supervisory responsibilities for junior team members

Work Arrangement: Full-time, on-site role, with potential for flexible working arrangements based on business needs

Growth Opportunities:

  • Progression to a more senior role within the Transaction Banking Solutions team
  • Expansion into other areas of the bank, such as Institutional Banking & Markets (IB&M) or other business divisions
  • Development of leadership and management skills through mentoring and training programs

ASSUMPTION: This role offers opportunities for career growth and development within the organization, with a focus on building expertise in transaction banking and working capital solutions.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space in the Sydney CBD

Office Location(s): 1 Harbour Street, Sydney NSW 2000

Geographic Context:

  • Sydney CBD is a vibrant and bustling business district, with numerous amenities and attractions nearby
  • Close proximity to public transportation, including trains, buses, and ferries
  • Easy access to shopping, dining, and entertainment options

Work Schedule: Standard business hours, with potential flexibility based on business needs and client requirements

ASSUMPTION: The Sydney CBD location offers a dynamic and engaging work environment, with easy access to amenities and public transportation.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video screening
  • Behavioral and technical interviews with hiring managers and team members
  • Final round interviews, potentially including a case study or presentation

Key Assessment Areas:

  • Industry knowledge and experience
  • Client relationship management skills
  • Analytical and problem-solving abilities
  • Communication and negotiation skills
  • Cultural fit and alignment with company values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Demonstrate your understanding of the transaction banking industry and the specific needs of CBA's clients
  • Prepare examples of your ability to analyze and negotiate complex transactions
  • Showcase your strong interpersonal and communication skills through your application materials and interviews

ATS Keywords: Account Management, Client Relationship Management, Market Analysis, Negotiation, Collaboration, Communication, Risk Management, Financial Analysis, Cash Management, Treasury Management, Working Capital Solutions, Interpersonal Skills, Organizational Skills, Proactive Approach, Analytical Skills, Problem Solving

ASSUMPTION: The application process for this role is likely to be competitive, with a focus on assessing candidates' industry knowledge, experience, and skills in client relationship management and transaction analysis and negotiation.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Bloomberg Terminal
  • Financial modeling and analysis software (e.g., Excel, VBA, Python)
  • Customer Relationship Management (CRM) software (e.g., Salesforce)

ASSUMPTION: This role requires proficiency in Microsoft Office Suite and financial modeling software, as well as familiarity with CRM software and industry-specific tools such as Bloomberg Terminal.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-focused
  • Accountable
  • Collaborative
  • Agile
  • High-performing

Work Style:

  • Collaborative and team-oriented
  • Results-driven and focused on delivering outcomes
  • Adaptable and responsive to changing market conditions

Self-Assessment Questions:

  • How do you demonstrate customer focus in your daily work?
  • Can you provide an example of a time when you had to adapt to changing circumstances and deliver a successful outcome?
  • How do you build and maintain strong relationships with clients and stakeholders?

ASSUMPTION: Commonwealth Bank values a customer-focused, collaborative, and high-performing work environment, with an emphasis on adaptability and results-driven outcomes.

⚠️ Potential Challenges

  • Managing a diverse portfolio of clients with varying needs and expectations
  • Keeping up with the fast-paced and dynamic transaction banking industry
  • Balancing the demands of client relationships, transaction analysis, and internal stakeholder management
  • Adapting to the competitive and sometimes challenging work environment of a large financial institution

ASSUMPTION: This role presents unique challenges related to client management, industry dynamics, and the competitive work environment of a large financial institution.

πŸ“ˆ Similar Roles Comparison

  • This role differs from other account management positions in its focus on transaction banking and working capital solutions
  • Industry-specific context is crucial for success in this role, as it requires a deep understanding of the transaction banking industry and its key drivers
  • Career path comparison: This role can lead to progression within the Transaction Banking Solutions team or expansion into other areas of the bank, such as Institutional Banking & Markets (IB&M) or other business divisions

ASSUMPTION: This role is unique in its focus on transaction banking and working capital solutions, requiring a strong understanding of the industry and its key drivers for success.

πŸ“ Sample Projects

  • Developing a comprehensive client plan for a major corporate client, including market analysis, improvement opportunities, and engagement strategies
  • Analyzing and negotiating a complex transaction for a financial institution client, involving multiple products and services
  • Leading a client deal team to deliver a client-centric capital solution, involving collaboration with internal business partners and stakeholders

ASSUMPTION: These sample projects illustrate the key responsibilities and required skills for this role, focusing on client relationship management, transaction analysis and negotiation, and collaboration with internal stakeholders.

❓ Key Questions to Ask During Interview

  • Can you describe the typical client portfolio for this role and the key challenges I might face in managing these clients?
  • How does this role fit into the broader Transaction Banking Solutions team and the organization as a whole?
  • What opportunities are there for professional development and growth within this role and the broader organization?
  • How does the bank support work-life balance for employees in this role?
  • What are the key priorities for this role in the first 90 days?

ASSUMPTION: These interview questions are designed to provide insight into the day-to-day responsibilities, team dynamics, and career growth opportunities for this role.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link (if you're an internal applicant) or the external application portal
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of your ability to analyze and negotiate complex transactions, as well as your strong interpersonal and communication skills
  • Follow up with the HR team two weeks after submission to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.