📌 Core Information
🔹 Job Title: Senior Associate, Business Development (New merchant acquisition - Attraction)
🔹 Company: Klook
🔹 Location: Taipei, Taiwan
🔹 Job Type: Full-time
🔹 Category: Business Development
🔹 Date Posted: April 11, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Identifying and acquiring new merchants to expand Klook's offerings
- Managing a sustainable acquisition pipeline to achieve business outcomes
- Conducting market research and analysis to identify new opportunities
- Representing Klook within a designated destination or vertical
ASSUMPTION: This role requires a strategic mindset and strong sales skills to successfully attract new merchants and grow Klook's supply.
📋 Key Responsibilities
✅ Sales Acquisition and Pipeline Management: Identify ideal suppliers to join the Klook platform, develop competitive supply products, and manage a sustainable acquisition pipeline to achieve successful business outcomes.
✅ Market Research & Analysis: Utilize internal and external resources to conduct comprehensive market research, identify new opportunities, and formulate GTM strategy. Deliver insights on market trends and competitor updates to relevant stakeholders.
✅ Destination/Vertical Ownership: Effectively manage a designated destination and/or vertical by gathering key insights, establishing relationships with key stakeholders, and representing Klook within the destination/vertical.
ASSUMPTION: This role involves a mix of strategic planning, sales, and relationship management to drive business growth.
🎯 Required Qualifications
Education: Bachelor’s degree
Experience: 2 years above related working experience or in the eCommerce industry (preferred)
Required Skills:
- Sales Techniques: Proficiency in various sales techniques such as pitching, negotiation, consultative selling, and closing deals
- Pipeline Management: Experience in identifying potential clients or suppliers, maintaining relationships, and managing sales pipelines to drive business growth
- Strategic Thinking: Capacity to think critically and develop strategic plans to capitalize on market opportunities, address challenges, and achieve business goals
- Business Acumen: Understanding of key business principles and metrics, as well as knowledge of the company's products/services and industry landscape
- Ownership Mentality: Taking ownership of tasks, projects, or initiatives, demonstrating accountability, and driving results to contribute to the overall success of the organization
Preferred Skills:
- Experience in the eCommerce industry
ASSUMPTION: A strong background in sales and strategic thinking is crucial for success in this role.
💰 Compensation & Benefits
Salary Range: NT$ 700,000 - NT$ 1,200,000 per year (Estimated based on industry standards for a senior associate role in Taipei)
Benefits:
- Health insurance
- Dental insurance
- Retirement benefits
- Employee discounts on Klook services
Working Hours: Full-time (40 hours/week), with flexible working hours and remote work options available
ASSUMPTION: The salary range is estimated based on market research and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Travel Arrangements. Klook is a leading travel and experiences platform, offering a wide range of activities, tours, and local transportation services.
Company Size: 1,001-5,000 employees. Klook offers a dynamic and collaborative work environment with ample opportunities for growth and development.
Founded: 2014. Klook was founded by three avid travelers who sought to bring the world closer together through experiences.
Company Description:
- Klook is Asia's leading platform for experiences and travel services
- Offers over half a million curated quality experiences across 2,700 destinations worldwide
- Guided by six core values: Customer First, Push Boundaries, Critical Thinking, Build for Scale, Less is More, and Win as One
Company Specialties:
- eCommerce
- Travel tech
- Local experiences
- Technology
- Marketing
- Business development
- Software engineering
Company Website: http://www.klook.com
ASSUMPTION: Klook's focus on customer experience and innovation drives its success in the competitive travel industry.
📊 Role Analysis
Career Level: Senior Associate. This role is suitable for experienced professionals looking to advance their careers in business development within the travel industry.
Reporting Structure: This role reports directly to the Business Development Manager and works closely with cross-functional teams, including sales, marketing, and product.
Work Arrangement: On-site, with flexible working hours and remote work options available. The role may require occasional travel to meet with merchants and attend industry events.
Growth Opportunities:
- Progression to a management role within the business development team
- Expansion into new markets or verticals
- Cross-functional collaboration and learning opportunities
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a tangible impact on Klook's business.
🌍 Location & Work Environment
Office Type: Klook's Taipei office is located in the vibrant and modern Taipei 101 Tower, offering a dynamic and collaborative work environment.
Office Location(s): 32 Hollywood Rd, Central, Hong Kong; 71 Robinson Road, #06-03, Singapore; 32 Hollywood Rd, Central, Hong Kong; 71 Robinson Road, #06-03, Singapore; 32 Hollywood Rd, Central, Hong Kong; 71 Robinson Road, #06-03, Singapore
Geographic Context:
- Taipei is a bustling metropolis with a rich cultural heritage and a thriving tech industry
- The city offers a high quality of life, with excellent food, shopping, and entertainment options
- Taiwan has a humid subtropical climate, with mild winters and hot, humid summers
Work Schedule: Full-time (40 hours/week), with flexible working hours and remote work options available
ASSUMPTION: Taipei offers a dynamic and vibrant work environment, with ample opportunities for personal and professional growth.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- On-site or virtual interview with the hiring manager and relevant team members
- Final decision and offer
Key Assessment Areas:
- Sales skills and techniques
- Strategic thinking and problem-solving
- Market knowledge and understanding of Klook's business
- Cultural fit and alignment with Klook's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant sales experience and strategic thinking skills
- Prepare examples of your past sales achievements and market analysis projects
- Research Klook's business and industry trends to demonstrate your understanding of the company and market
ATS Keywords: New merchant acquisition, attraction, sales, pipeline management, market research, strategic thinking, business development, travel industry, eCommerce
ASSUMPTION: Klook's recruitment process is designed to assess candidates' sales skills, strategic thinking, and cultural fit.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Sales enablement tools (e.g., SalesLoft, Outreach)
- Market research tools (e.g., Google Trends, SEMrush)
- Microsoft Office Suite (Word, Excel, PowerPoint)
ASSUMPTION: Familiarity with CRM software and sales enablement tools is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Customer First
- Push Boundaries
- Critical Thinking
- Build for Scale
- Less is More
- Win as One
Work Style:
- Collaborative and team-oriented
- Adaptable and open to change
- Results-driven and accountable
Self-Assessment Questions:
- How do you embody Klook's value of 'Push Boundaries' in your approach to sales?
- Describe a time when you had to adapt to a significant change in your work environment. How did you handle it?
- How do you prioritize your workload and ensure that you are delivering results for your team and the company?
ASSUMPTION: Klook values candidates who are customer-focused, innovative, and results-driven, with a strong sense of teamwork and accountability.
⚠️ Potential Challenges
- Managing a high volume of merchants and maintaining strong relationships with key stakeholders
- Adapting to a fast-paced and dynamic work environment
- Balancing short-term sales targets with long-term strategic goals
- Navigating a competitive and ever-changing market landscape
ASSUMPTION: This role requires strong sales skills, strategic thinking, and adaptability to overcome these challenges.
📈 Similar Roles Comparison
- Unlike traditional business development roles, this position focuses specifically on new merchant acquisition and attraction
- Klook's focus on local experiences and unique offerings sets it apart from other travel companies
- This role offers significant growth potential, with opportunities to advance within the business development team or expand into new markets
ASSUMPTION: This role is unique within the travel industry, offering a blend of sales, strategic thinking, and market research skills.
📝 Sample Projects
- Developing a targeted outreach campaign to attract new merchants to Klook's platform
- Conducting market research to identify new opportunities for growth within a specific destination or vertical
- Managing a pipeline of potential merchants and tracking progress towards sales targets
ASSUMPTION: These sample projects illustrate the key responsibilities and required skills for this role.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits within the broader business development organization?
- How does Klook support the professional development and growth of its employees?
- What are the key priorities for this role in the first 90 days?
- How does Klook measure success for this role, and what are the key performance indicators (KPIs)?
- What are the biggest challenges facing the business development team, and how can this role help address them?
ASSUMPTION: These questions demonstrate your interest in the role, team, and company, while also gathering valuable information to inform your decision.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant sales experience and strategic thinking skills
- Prepare examples of your past sales achievements and market analysis projects
- Research Klook's business and industry trends to demonstrate your understanding of the company and market
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
