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Senior Associate, Copywriter

Capital One
Full-time
On-site
Chicago, Illinois, United States
✍️ Copywriting & Content Writing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Associate, Copywriter

πŸ”Ή Company: Capital One

πŸ”Ή Location: Richmond, VA (with flexibility for remote work)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing & Creative

πŸ”Ή Date Posted: May 5, 2025

πŸ”Ή Experience Level: Mid-Senior Level (3+ years)

πŸ”Ή Remote Status: On-site with flexibility for remote work

πŸš€ Job Overview

Key aspects of this role include:

  • Writing and executing integrated touchpoints for the CafΓ© creative team
  • Collaborating with various teams and stakeholders
  • Conceptualizing and developing creative campaigns
  • Managing multiple projects and deadlines
  • Elevating the Capital One brand through strategic and innovative copy

ASSUMPTION: This role requires a strong understanding of brand voice, consumer insights, and integrated marketing strategies to create compelling copy that resonates with audiences.

πŸ“‹ Key Responsibilities

βœ… Write and execute a broad range of integrated touchpoints for the CafΓ© creative team, including print, digital, OOH, campaign & toolkit creation, In-CafΓ© events and experiences, and brand activations

βœ… Own your work through the end-to-end creative processβ€”from white space to real life

βœ… Brainstorm big concepts one day and tackle detail-oriented copy projects the next

βœ… Think strategically about CafΓ© objectives and how your copy choices help accomplish those goals and elevate our work overall

βœ… Collaborate with a lot of smart people, including art directors, creative directors, project managers, marketing, business, product, design, and production partners, both internally and externally

βœ… Create marketing that cuts through the noise by using strategy to inform all creative decisions, understanding the importance of integrated thinking across channels, products, and audiences while staying true to the brand

βœ… Get stuff done. On time. Every time. Manage multiple deadlines on numerous projects happening at the same time, deliver error-free work, use best practices with keen attention to detail, listen to and incorporate feedback, determine when to use existing solutions or start from scratch, take direction well and ask questions when needed, and present your work in a compelling way to create support across different audiences

ASSUMPTION: This role requires strong project management skills, attention to detail, and the ability to work well under pressure and manage multiple projects simultaneously.

🎯 Required Qualifications

Education: Bachelor’s degree or military experience

Experience: At least 3 years of copywriting experience

Required Skills:

  • Proven copywriting experience
  • Strong brand voice and storytelling skills
  • Ability to work collaboratively and independently
  • Excellent communication and presentation skills
  • Proficiency in Microsoft Office Suite

Preferred Skills:

  • Experience copywriting at an agency or client-side
  • Experience in the financial services or retail industry
  • Fluency in multiple languages (a plus)

ASSUMPTION: While not explicitly stated, proficiency in Adobe Creative Suite and experience with project management tools may be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: $86,000 - $117,800 USD per year (based on location)

Benefits:

  • Health, financial, and other benefits (see job description for details)
  • Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range provided is based on the job posting and industry standards for a Senior Copywriter role. However, the actual salary offered may vary depending on the candidate's qualifications and the specific location they will be working from.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services

Company Size: 10,001+ employees

Founded: 1986 (as a subsidiary of Signet Bank)

Company Description:

  • Capital One is a diversified bank that offers a broad array of financial products and services to consumers, small businesses, and commercial clients
  • Known for its innovative use of technology and data-driven strategies
  • Committed to providing exceptional customer experiences and promoting financial inclusion

Company Specialties:

  • Credit Cards
  • Banking
  • Loans
  • Investment Services

Company Website: http://www.capitalone.com

ASSUMPTION: Capital One is a large, established financial services company with a strong focus on technology and data-driven strategies. This role may offer opportunities to work on high-profile campaigns and collaborate with various teams across the organization.

πŸ“Š Role Analysis

Career Level: Mid-Senior Level (3-5 years of experience)

Reporting Structure: This role reports to the Creative Director of the CafΓ© team and works closely with art directors, project managers, and various stakeholders

Work Arrangement: On-site with flexibility for remote work (2-3 days per week)

Growth Opportunities:

  • Potential to take on more responsibilities and advance within the creative team
  • Opportunities to work on diverse projects and campaigns across various channels
  • Chance to collaborate with and learn from experienced creative professionals

ASSUMPTION: This role offers opportunities for growth and development within the creative team and the broader organization. However, career progression may depend on individual performance, company growth, and available opportunities.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with on-site amenities

Office Location(s): Richmond, VA (with flexibility for remote work)

Geographic Context:

  • Richmond, VA is the capital of the state and offers a mix of urban and suburban living
  • The city is known for its historic sites, cultural attractions, and outdoor recreation opportunities
  • Richmond has a humid subtropical climate with mild winters and hot, humid summers

Work Schedule: Full-time, 40 hours per week with flexibility for remote work (2-3 days per week)

ASSUMPTION: The work environment at Capital One is collaborative and innovative, with a strong focus on data-driven decision-making and continuous improvement. The Richmond office offers a modern, well-equipped workspace with on-site amenities to support employee productivity and well-being.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • In-person or virtual interview with the creative team and other stakeholders
  • Final interview with the creative director
  • Background check and offer extension

Key Assessment Areas:

  • Portfolio review and creative assessment
  • Writing and conceptualization skills
  • Brand voice and tone understanding
  • Collaboration and communication skills
  • Problem-solving and project management skills

Application Tips:

  • Tailor your resume and portfolio to highlight relevant experience and skills for this role
  • Prepare a strong portfolio showcasing your best work and demonstrating your range as a copywriter
  • Be ready to discuss your creative process, inspiration, and how you approach briefs
  • Research Capital One's brand voice and values to ensure alignment with their creative direction

ATS Keywords: Copywriter, Senior Associate, Brand Voice, Creative Campaigns, Integrated Marketing, Project Management, Collaboration, Storytelling, Marketing Strategy

ASSUMPTION: The application process for this role may take several weeks, depending on the volume of applicants and the hiring team's availability. Applicants should be prepared to provide a strong portfolio and demonstrate their skills and experience throughout the interview process.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite
  • Adobe Creative Suite (a plus)
  • Project management tools (e.g., Asana, JIRA, Trello)
  • Google Workspace (a plus)

ASSUMPTION: While not explicitly stated, proficiency in Adobe Creative Suite and experience with project management tools may be beneficial for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer Obsessed
  • Inventive
  • Empowered
  • Inclusive
  • Tenacious

Work Style:

  • Collaborative and team-oriented
  • Data-driven and analytical
  • Innovative and creative
  • Adaptable and flexible
  • Results-focused and accountable

Self-Assessment Questions:

  • How do you ensure your copy aligns with Capital One's brand voice and values?
  • Can you provide an example of a time when you had to manage multiple projects and deadlines successfully?
  • How do you approach feedback and incorporate it into your work?

ASSUMPTION: Capital One values diversity, inclusion, and collaboration. Applicants should be prepared to demonstrate their ability to work well with others, adapt to change, and contribute to a positive, inclusive work environment.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines simultaneously
  • Working in a fast-paced, dynamic environment
  • Adapting to changes in project scope or direction
  • Balancing creative and strategic thinking
  • Ensuring consistency in brand voice and messaging across various channels and touchpoints

ASSUMPTION: These challenges are inherent to the role and may require strong project management skills, adaptability, and a keen attention to detail to overcome.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Senior Copywriter or Associate Creative Director role in an advertising agency, with a focus on integrated marketing campaigns
  • Compared to other financial services companies, Capital One is known for its innovative use of technology and data-driven strategies, which may influence the creative direction and approach to copywriting
  • Career progression in this role may lead to opportunities in creative management, brand strategy, or other related fields within the organization

ASSUMPTION: While this role shares similarities with other creative positions, the unique aspects of working for a financial services company and the focus on integrated marketing set it apart from other opportunities in the industry.

πŸ“ Sample Projects

  • Developing a comprehensive brand voice guide for Capital One's CafΓ© team
  • Conceptualizing and writing a multi-channel campaign to launch a new product or service
  • Creating a series of engaging in-store promotions to drive customer engagement and loyalty

ASSUMPTION: These sample projects demonstrate the range of responsibilities and opportunities available to a Senior Associate, Copywriter at Capital One. The specific projects and campaigns may vary depending on the organization's needs and priorities.

❓ Key Questions to Ask During Interview

  • Can you describe the creative team structure and how this role fits within it?
  • How does the CafΓ© team collaborate with other departments and stakeholders within the organization?
  • What are the biggest challenges facing the creative team currently, and how can this role help address them?
  • What opportunities are there for growth and development within the creative team and the broader organization?
  • How does Capital One support work-life balance for its employees?

ASSUMPTION: These questions are designed to help applicants better understand the role, the team, and the organization, and to demonstrate their interest and engagement in the opportunity.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Capital One Careers website
  • Tailor your resume and portfolio to highlight relevant experience and skills for this role
  • Prepare a strong portfolio showcasing your best work and demonstrating your range as a copywriter
  • Be ready to discuss your creative process, inspiration, and how you approach briefs
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the opportunity

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.