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Senior Associate, Marketplace, DashPass Growth Strategy & Operations

DoorDash USA
Full-time
Remote
Worldwide
πŸš€ Growth Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Associate, Marketplace, DashPass Growth Strategy & Operations

πŸ”Ή Company: DoorDash USA

πŸ”Ή Location: San Francisco, California, United States (Remote also considered)

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Operations, Strategy

πŸ”Ή Date Posted: July 9, 2025

πŸ”Ή Experience Level: 2-4 years

πŸ”Ή Remote Status: Remote-friendly (New York, NY, and San Francisco, CA preferred)

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing strategic initiatives to drive DashPass adoption and long-term growth
  • Optimizing the acquisition funnel and go-to-market strategies for key occasions and seasonal moments
  • Collaborating with cross-functional teams to launch in-app merchandising and promotional campaigns
  • Analyzing performance metrics and iterating on strategies to enhance the consumer experience

ASSUMPTION: This role requires a balance of strategic thinking, data analysis, and cross-functional collaboration. Success will depend on the candidate's ability to manage multiple projects, stay organized, and adapt to a fast-paced environment.

πŸ“‹ Key Responsibilities

βœ… Own the ideation and execution of key strategic initiatives to drive DashPass adoption and long-term growth

βœ… Focus on optimizing the acquisition funnel and developing go-to-market strategies for key occasions and seasonal moments

βœ… Collaborate with Marketing, Product, Data Science, Engineering, and Finance teams to execute plans and launch in-app merchandising and promotional campaigns

βœ… Analyze performance metrics, assess operational and financial impacts, and iterate on strategies to enhance the consumer experience

ASSUMPTION: This role involves a high degree of autonomy and requires strong problem-solving skills, as well as the ability to work effectively with various teams to achieve mutual goals.

🎯 Required Qualifications

Education: Bachelor's Degree in business, marketing, or a related field

Experience: 2-4 years in operations, technology, consulting, business development, analytics, marketing, or related fields

Required Skills:

  • Strategic thinking and data analysis
  • Proficient in SQL and Microsoft Excel
  • Strong project management and cross-functional collaboration skills
  • Attention to detail and adaptability in a fast-paced environment

Preferred Skills:

  • Experience with A/B testing and experiment design
  • Familiarity with the restaurant delivery or on-demand services industry

ASSUMPTION: While not explicitly stated, proficiency in data visualization tools (e.g., Tableau, Looker) and familiarity with Agile methodologies may be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: $78,200 - $115,000 USD per year (based on experience and location)

Benefits:

  • 401(k) Plan
  • Paid Parental Leave
  • Wellness Benefits
  • Commuter Benefits Match
  • Paid Time Off (flexible for salaried roles, accrued for hourly roles)
  • Paid Sick Time (80 hours per year for salaried roles, accrued for hourly roles)
  • Medical, Dental, and Vision Benefits
  • Paid Holidays
  • Disability and Basic Life Insurance
  • Family-forming Assistance
  • Mental Health Program

Working Hours: Full-time (40 hours per week), with flexible hours and the option to work remotely

ASSUMPTION: The provided salary range is based on market research for similar roles in the San Francisco Bay Area. Actual compensation may vary based on the candidate's location and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: DoorDash operates in the on-demand delivery and local logistics industry, focusing on restaurant delivery and expanding into other eCommerce categories.

Company Size: DoorDash is a large company with over 10,000 employees, providing ample opportunities for growth and collaboration.

Founded: DoorDash was founded in 2013 and has since grown to become a publicly-traded company.

Company Description:

  • DoorDash empowers local economies by connecting merchants to consumers through its delivery and logistics platform.
  • The company focuses on providing exceptional customer experiences and supporting its network of Dashers, merchants, and communities.
  • DoorDash fosters a culture of innovation, learning, and reiteration, seeking team members who can drive impactful decisions and display empathy for its range of users.

Company Specialties:

  • Local Logistics
  • Restaurant Delivery
  • On-Demand Delivery
  • eCommerce

Company Website: careersatdoordash.com

ASSUMPTION: DoorDash's large size and rapid growth provide numerous opportunities for career advancement and learning. However, the fast-paced environment may also present challenges in terms of work-life balance and adaptability.

πŸ“Š Role Analysis

Career Level: This role is suitable for early to mid-career professionals with 2-4 years of experience in relevant fields.

Reporting Structure: The Senior Associate will report directly to the Senior Manager on the DashPass Growth team.

Work Arrangement: This role is remote-friendly, with a preference for candidates based in New York, NY, or San Francisco, CA. The work arrangement is full-time, with flexible hours and the option to work remotely.

Growth Opportunities:

  • Potential to take on more responsibilities and advance within the DashPass Growth team or other departments within DoorDash.
  • Opportunities to work on high-impact projects that reach millions of consumers worldwide.
  • Exposure to various teams and functions, fostering a well-rounded understanding of the business.

ASSUMPTION: Success in this role may lead to opportunities in management, strategic consulting, or other related fields within DoorDash or other organizations.

🌍 Location & Work Environment

Office Type: DoorDash has multiple offices across the United States and internationally, with a preference for candidates based in New York, NY, or San Francisco, CA for this role.

Office Location(s): San Francisco, California, United States (Remote also considered)

Geographic Context:

  • San Francisco, CA: Known for its vibrant tech industry, diverse culture, and mild Mediterranean climate.
  • New York, NY: A global hub for finance, media, and entertainment, with a fast-paced, competitive job market.

Work Schedule: Full-time (40 hours per week), with flexible hours and the option to work remotely

ASSUMPTION: The work environment at DoorDash is fast-paced and dynamic, requiring strong organizational skills and the ability to adapt to changing priorities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application review
  • Phone or video screen with a recruiter
  • Behavioral and technical interviews with hiring managers and team members
  • Final round interviews with senior leadership
  • Background check and offer extension

Key Assessment Areas:

  • Problem-solving and strategic thinking skills
  • Data analysis and interpretation abilities
  • Cross-functional collaboration and communication skills
  • Adaptability and resilience in a fast-paced environment

Application Tips:

  • Highlight relevant experience and achievements in your resume, focusing on strategic initiatives, data-driven decision-making, and cross-functional collaboration.
  • Tailor your cover letter to demonstrate your understanding of the DashPass product and DoorDash's mission to empower local economies.
  • Prepare for behavioral interviews by reflecting on past experiences and how they have equipped you with the skills needed for this role.

ATS Keywords: Strategic thinking, data analysis, cross-functional collaboration, project management, attention to detail, problem-solving, A/B testing, experiment design, restaurant delivery, on-demand services

ASSUMPTION: DoorDash's interview process is designed to assess the candidate's fit for the role and the company's culture, placing a strong emphasis on problem-solving, strategic thinking, and adaptability.

πŸ› οΈ Tools & Technologies

  • SQL
  • Microsoft Excel
  • Data visualization tools (e.g., Tableau, Looker)
  • Project management tools (e.g., Asana, JIRA)
  • Collaboration tools (e.g., Slack, Google Workspace)

ASSUMPTION: Familiarity with these tools is not explicitly required but may be beneficial for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Empower local economies
  • Act with empathy
  • Deliver exceptional experiences
  • Value diversity & inclusion
  • One team, one fight

Work Style:

  • Fast-paced and dynamic
  • Collaborative and cross-functional
  • Data-driven and iterative
  • Focused on delivering exceptional experiences for consumers, merchants, and Dashers

Self-Assessment Questions:

  • How have you demonstrated strategic thinking and data-driven decision-making in previous roles?
  • Can you provide an example of a time when you successfully collaborated with multiple teams to achieve a common goal?
  • How do you approach working in a fast-paced, dynamic environment, and how do you prioritize your time and tasks effectively?

ASSUMPTION: DoorDash values candidates who can thrive in a fast-paced, collaborative environment and are passionate about empowering local economies through exceptional customer experiences.

⚠️ Potential Challenges

  • Managing multiple concurrent projects and staying organized in a fast-paced environment
  • Adapting to changing priorities and shifting market demands
  • Balancing the need for strategic, long-term thinking with the requirement for tactical, day-to-day execution
  • Navigating a large, rapidly-growing organization with numerous teams and functions

ASSUMPTION: Success in this role requires strong organizational skills, adaptability, and the ability to balance strategic thinking with tactical execution.

πŸ“ˆ Similar Roles Comparison

  • This role focuses on strategic growth initiatives for a specific product (DashPass), whereas similar roles in other departments may have a broader scope or focus on different products or services.
  • DoorDash's industry-specific context requires an understanding of the on-demand delivery and local logistics landscape, as well as the unique challenges and opportunities presented by the restaurant delivery and eCommerce markets.
  • Career paths within DoorDash may include opportunities in management, strategic consulting, or other related fields, depending on the candidate's interests and performance in their current role.

ASSUMPTION: While this role shares similarities with other strategic or operations roles, the specific focus on DashPass growth and the unique context of DoorDash's business model set it apart.

πŸ“ Sample Projects

  • Developing and executing a go-to-market strategy for a new seasonal promotion, including promotional campaigns, in-app merchandising, and targeted marketing efforts
  • Analyzing consumer behavior data to identify trends and optimize the acquisition funnel for key occasions and moments
  • Collaborating with cross-functional teams to launch a new feature or product offering, such as a new DashPass subscription tier or add-on service

ASSUMPTION: These sample projects illustrate the strategic, data-driven, and cross-functional nature of the role, highlighting the importance of collaboration and adaptability in driving DashPass growth.

❓ Key Questions to Ask During Interview

  • Can you describe the most significant strategic initiative you've led in a previous role, and what was the outcome?
  • How do you approach collaborating with multiple teams to execute on a plan, and how do you ensure alignment on mutual goals?
  • How does DoorDash foster a culture of innovation and learning, and how have you contributed to this culture in previous roles?
  • What opportunities exist for growth and development within the DashPass Growth team and DoorDash more broadly?
  • How does DoorDash support work-life balance for its employees, particularly in a role that requires flexibility and adaptability?

ASSUMPTION: Asking these questions demonstrates your interest in the role and provides valuable insights into DoorDash's culture, work environment, and growth opportunities.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through careersatdoordash.com
  • Tailor your resume to highlight relevant experience and achievements in strategic initiatives, data-driven decision-making, and cross-functional collaboration.
  • Write a cover letter that demonstrates your understanding of the DashPass product and DoorDash's mission to empower local economies.
  • Prepare for behavioral interviews by reflecting on past experiences and how they have equipped you with the skills needed for this role.
  • Follow up with the recruiter one week after submitting your application to inquire about the status of your application.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.