Senior Business Product Manager, Content Review

📌 Core Information

🔹 Job Title: Senior Business Product Manager, Content Review

🔹 Company: Genentech

🔹 Location: South San Francisco, CA (Remote OK for US candidates outside the Bay Area)

🔹 Job Type: Full-Time

🔹 Category: Biotechnology Research

🔹 Date Posted: May 12, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: Remote OK

🚀 Job Overview

Key aspects of this role include:

• Driving development, adoption, and continuous improvement of Content Review products
• Defining product roadmaps, gathering user insights, and driving feature rollouts
• Collaborating with cross-functional teams and stakeholders to ensure successful product integration and execution
• Ensuring compliant and accurate MLR (PRC/MRT) review workflows
• Improving content review efficiency, quality, and compliance through automation and process improvements

ASSUMPTION: This role requires a strong background in product management, digital product operations, or a related field, with a focus on content review processes and healthcare industry experience.

📋 Key Responsibilities

✅ Partner with Business Product Owner and Executive Director - Content Suite Lead to create product roadmaps

✅ Collaborate with Technical Product Manager to drive product development and improvement

✅ Evangelize the role of content review products in achieving enterprise objectives

✅ Serve as the point of contact for business feedback and user requests for enhancements

✅ Oversee business process and user insights collection through User Acceptance Testing (UAT)

✅ Support the rollout of new features across new and existing users

✅ Establish business standards and templates, and ensure pull-through

✅ Define business requirements for product usage and system health

✅ Drive experimentation to enhance product offerings

✅ Collaborate with cross-functional teams and IT partners to ensure successful product integration and execution

✅ Design reviewer and audit workflows for compliant and efficient content review

✅ Partner closely with content review stakeholders to ensure compliant and accurate MLR (PRC/MRT) review workflows

✅ Ensure content review data capture to drive continuous improvement in content review efficiency and effectiveness

ASSUMPTION: This role involves a high degree of collaboration and stakeholder management, requiring strong communication, presentation, and analytical skills.

🎯 Required Qualifications

Education: Bachelor’s degree in business, technology, operations, science, marketing, or a related field

Experience: 5 years of experience, with 3 years in product management, digital product operations, or equivalent experience

Required Skills:

• Proven success in aligning stakeholders and collaborating with cross-functional teams
• Strong analytical and problem-solving skills
• Exceptional communication and presentation skills
• Ability to adapt and navigate ambiguous or evolving environments
• Experience with User Acceptance Testing (UAT) and rolling out new features across user bases
• Familiarity with content review processes and MLR

Preferred Skills:

• Advanced degree, or equivalent experience (e.g., MBA or related graduate-level qualification)
• Experience in healthcare, pharmaceutical, or highly regulated industries
• Ability to innovate and foster experimentation to improve product capabilities
• Proven ability to streamline content review workflows and implement and enhance automations

ASSUMPTION: Candidates with experience in healthcare, pharmaceutical, or highly regulated industries, as well as those with advanced degrees, will have an advantage in this role.

💰 Compensation & Benefits

Salary Range: $144,760 - $206,800 - $268,840 (based on location and experience)

Benefits:

• Discretionary annual bonus based on individual and Company performance
• Benefits detailed at this link

Working Hours: 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on the primary location of South San Francisco, CA, and may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Biotechnology Research

Company Size: 10,001+ employees

Founded: 1976

Company Description:

• Genentech is passionate about finding solutions for people facing the world's most difficult-to-treat conditions
• The company uses cutting-edge science to create and deliver innovative medicines around the globe
• Genentech is committed to fostering positive conversation around the issues they are passionate about and removing inappropriate content from their online platforms

Company Specialties:

• Oncology
• Immunology
• Disorders of Tissue Growth and Repair
• Neuroscience and Infectious Disease
• Metabolism
• and Ophthalmology

Company Website: http://www.gene.com

ASSUMPTION: Genentech is a leading biotechnology company focused on developing and delivering innovative medicines to improve the lives of patients worldwide.

📊 Role Analysis

Career Level: Mid-Senior level role with potential for growth within the organization

Reporting Structure: This role reports directly to the Executive Director - Content Suite Lead and collaborates closely with the Business Product Owner and Technical Product Manager

Work Arrangement: This role is based in South San Francisco, CA, but a remote work option is available for US candidates who live outside of the Bay Area

Growth Opportunities:

• Potential to grow into a leadership role within the Content Review team or broader Product Management function
• Opportunities to expand responsibilities and impact based on performance and business needs

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to expand responsibilities and impact based on performance and business needs.

🌍 Location & Work Environment

Office Type: Genentech's headquarters is located in South San Francisco, CA, with additional offices in Vacaville, CA, Oceanside, CA, and Hillsboro, OR

Office Location(s): 1 Dna Way, South San Francisco, California 94080, US; 1000 New Horizons Way, Vacaville, California 95688, US; 1 Antibody Way, Oceanside, California 92056, US; 4625 NE Brookwood Pkwy, Hillsboro, Oregon 97124, US

Geographic Context:

• The Bay Area offers a diverse range of cultural, recreational, and culinary experiences
• South San Francisco is located just south of San Francisco and is known for its biotechnology industry and proximity to Silicon Valley
• The area offers easy access to public transportation, including BART and Caltrain

Work Schedule: This role follows a standard full-time work schedule, with the possibility of flexible hours based on business needs and team agreements

ASSUMPTION: The location of this role offers a dynamic work environment with access to a wide range of cultural, recreational, and professional opportunities.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• On-site or virtual interview with the hiring team
• Final interview with senior leadership
• Background check and offer extension

Key Assessment Areas:

• Problem-solving skills and analytical thinking
• Communication and presentation skills
• Collaboration and stakeholder management
• Industry-specific knowledge and experience with content review processes
• Alignment with Genentech's mission, values, and company culture

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Prepare for behavioral and situational interview questions focused on problem-solving, collaboration, and communication
• Research Genentech's mission, values, and company culture to demonstrate your fit and enthusiasm for the role
• Be prepared to discuss your experience with content review processes and MLR

ATS Keywords: Product Management, Digital Product Operations, User Acceptance Testing, Stakeholder Alignment, Cross-Functional Collaboration, Analytical Skills, Problem-Solving, Communication Skills, Presentation Skills, Innovation, Content Review Processes, MLR, Healthcare Experience, Compliance, Operational Measurement

ASSUMPTION: The interview process for this role will focus on assessing the candidate's problem-solving skills, communication and presentation skills, collaboration and stakeholder management, industry-specific knowledge, and alignment with Genentech's mission, values, and company culture.

🛠️ Tools & Technologies

• Product management tools (e.g., JIRA, Asana, Trello)
• Collaboration and communication tools (e.g., Microsoft Office Suite, Google Workspace, Slack)
• Data analysis and visualization tools (e.g., Excel, Power BI, Tableau)
• Content review platforms and workflow management tools (e.g., Veeva Vault, Medrio)

ASSUMPTION: The tools and technologies required for this role may vary depending on the specific products and platforms used by Genentech and its partners.

👔 Cultural Fit Considerations

Company Values:

• Patients First
• Integrity
• Collaboration
• Innovation
• Accountability
• Sustainability

Work Style:

• Collaborative and team-oriented
• Data-driven and analytical
• Adaptable and responsive to change
• Focused on delivering results and driving impact

Self-Assessment Questions:

• How do you ensure that your work aligns with Genentech's Patients First value?
• Describe a time when you had to adapt to a significant change in your work environment. How did you handle it?
• How do you approach collaboration and stakeholder management in a cross-functional team setting?

ASSUMPTION: Candidates who demonstrate a strong fit with Genentech's company values and work style will be more likely to succeed in this role.

⚠️ Potential Challenges

• Managing multiple stakeholders and balancing competing priorities
• Navigating a complex and evolving product landscape
• Ensuring compliance with regulatory requirements and industry standards
• Driving continuous improvement in content review efficiency, quality, and compliance
• Keeping up with the latest trends and best practices in product management and content review processes

ASSUMPTION: This role may present challenges related to stakeholder management, navigating a complex product landscape, ensuring compliance, driving continuous improvement, and staying current with industry trends and best practices.

📈 Similar Roles Comparison

• This role differs from related positions in its focus on content review products and processes, as well as its requirement for experience in healthcare, pharmaceutical, or highly regulated industries
• Industry-specific context: The healthcare industry is highly regulated and requires a strong focus on compliance and patient safety
• Career path comparison: This role offers potential growth opportunities within the Content Review team or broader Product Management function

ASSUMPTION: This role is unique in its focus on content review products and processes, and its requirement for experience in healthcare, pharmaceutical, or highly regulated industries.

📝 Sample Projects

• Streamlining MLR (PRC/MRT) review workflows to improve efficiency and accuracy
• Implementing and enhancing automations to reduce manual effort and minimize human error
• Designing reviewer and audit workflows to ensure compliant and efficient content review

ASSUMPTION: Sample projects for this role may include streamlining MLR review workflows, implementing and enhancing automations, and designing reviewer and audit workflows to ensure compliant and efficient content review.

❓ Key Questions to Ask During Interview

• Can you describe the current state of content review processes at Genentech, and what are the key priorities for improvement?
• How does this role collaborate with other teams and stakeholders within the organization?
• What are the most significant challenges facing the Content Review team, and how can this role help address them?
• How does Genentech support the professional development and growth of its product management team members?
• What are the key performance indicators (KPIs) used to measure the success of content review products, and how are they tracked and reported?

ASSUMPTION: Asking these questions during the interview will help you better understand the role's responsibilities, priorities, and growth opportunities, as well as Genentech's approach to product management and content review processes.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Prepare for behavioral and situational interview questions focused on problem-solving, collaboration, and communication
• Research Genentech's mission, values, and company culture to demonstrate your fit and enthusiasm for the role
• Be prepared to discuss your experience with content review processes and MLR
• Follow up with the hiring team one week after your interview to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.