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Senior Business Product Manager, Content Review

Genentech
Full-time
On-site
South San Francisco, California, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Business Product Manager, Content Review

πŸ”Ή Company: Genentech

πŸ”Ή Location: South San Francisco, California

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Biotechnology Research

πŸ”Ή Date Posted: July 6, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Driving the development, adoption, and continuous improvement of Content Review products
  • Defining product roadmaps, gathering user insights, and driving feature rollouts
  • Collaborating with cross-functional teams and stakeholders to ensure successful product integration and execution
  • Ensuring product experience meets the expectations of its end-user product community
  • Designing reviewer and audit workflows that enable compliant and efficient content review

ASSUMPTION: This role requires a strong background in product management, digital product operations, or a related field, with a focus on content review processes and workflows.

πŸ“‹ Key Responsibilities

βœ… Partner with the Business Product Owner and/or Executive Director - Content Suite Lead to support the creation of content review product(s) roadmaps, including experience, features, timelines, and dependencies.

βœ… Partner with Technical Product Manager to drive the development and improvement of content review product(s) or features, ensuring alignment with the overall product vision – including submission and review automations.

βœ… Help evangelize the role of content review product(s) in achieving enterprise objectives, communicating their value proposition and roadmap(s) to senior leaders and organization-wide stakeholders.

βœ… Act as point of contact for business feedback, recommendations, and user requests for enhancements to product(s).

βœ… Collaborate with the Technical Product Manager to align business outcomes with technical feasibility, ensuring the product delivers both business value and technical performance.

βœ… Oversee business process and user insights collection through User Acceptance Testing (UAT) to ensure the successful implementation of new features and capabilities.

βœ… Support the rollout of new features across new and existing users.

βœ… Collaborate with Business Product Owner / Executive Director - Content Suite Lead to establish business standards and templates and ensure pull-through.

βœ… Drive definition of business requirements for product usage and system health, leveraging GNE and industry standards.

βœ… Drive experimentation to enhance product offerings, in line with the overall business learning agenda.

βœ… Coordinate with business stakeholders, IT, and cross-functional enterprise product team partners to align on the product roadmap, fostering cohesive collaboration and unified efforts toward shared goals.

βœ… Collaborate with cross-functional teams and IT partners to ensure successful product integration and execution.

βœ… Closely partner with Customer Experience professionals to ensure product experience meets the expectations of its end-user product community.

βœ… Design reviewer and audit workflows that enable compliant and efficient content review, including versioning and decision tracking.

βœ… Partner closely with content review stakeholders to ensure compliant and accurate MLR (PRC/MRT) review workflows.

βœ… Ensure content review data capture to allow for effective operational measurement (e.g., volume, quality, cycle time) to drive continuous improvement in content review efficiency and effectiveness.

βœ… Comply with all laws, regulations, and policies that govern the conduct of Genentech activities.

ASSUMPTION: This role requires strong analytical and problem-solving skills, with experience driving experimentation and optimization. It also necessitates exceptional communication and presentation skills to evangelize product vision and value across all levels of the organization.

🎯 Required Qualifications

Education: Bachelor’s degree in business, technology, operations, science, marketing, or a related field.

Experience: 5 years of experience, with 3 years in product management, digital product operations, or equivalent experience.

Required Skills:

  • Proven success in aligning stakeholders and collaborating with cross-functional teams to deliver seamless product integration
  • Strong analytical and problem-solving skills, with experience driving experimentation and optimization
  • Exceptional communication and presentation skills, with the ability to evangelize product vision and value across all levels of an organization
  • Proven ability to adapt and navigate ambiguous or evolving environments

Preferred Skills:

  • Advanced degree, or equivalent experience (e.g., MBA or related graduate-level qualification)
  • Experience in healthcare, pharmaceutical, or highly regulated industries
  • Ability to innovate and foster experimentation to improve product capabilities
  • Experience with content review processes, including familiarity with MLR
  • Proven ability to streamline content review workflows and implement and enhance automations

ASSUMPTION: While a Bachelor’s degree is required, an advanced degree or equivalent experience is preferred for this role. Additionally, experience in healthcare or regulated industries and familiarity with content review processes are highly desirable.

πŸ’° Compensation & Benefits

Salary Range: $144,760 - $268,840 per year

Benefits:

  • Discretionary annual bonus based on individual and Company performance
  • Benefits detailed at this link

Working Hours: 40 hours per week

ASSUMPTION: The salary range provided is based on the primary location of South San Francisco, CA. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Biotechnology Research

Company Size: 10,001+ employees

Founded: 1976

Company Description:

  • Genentech is passionate about finding solutions for people facing the world's most difficult-to-treat conditions
  • They use cutting-edge science to create and deliver innovative medicines around the globe
  • Their patient resource center is dedicated to getting patients and caregivers to the right resources

Company Specialties:

  • Oncology
  • Immunology
  • Disorders of Tissue Growth and Repair
  • Neuroscience and Infectious Disease
  • Metabolism
  • and Ophthalmology

Company Website: http://www.gene.com

ASSUMPTION: Genentech is a leading biotechnology company focused on developing and delivering innovative medicines for patients with serious and life-threatening diseases. Their commitment to scientific excellence and patient-centered care is evident in their company description and specialties.

πŸ“Š Role Analysis

Career Level: Mid-level to Senior

Reporting Structure: This role reports to the Business Product Owner and/or Executive Director - Content Suite Lead

Work Arrangement: On-site, with a 40-hour workweek

Growth Opportunities:

  • Potential to drive significant impact on content review processes and workflows
  • Opportunity to collaborate with cross-functional teams and stakeholders to ensure successful product integration and execution
  • Potential to advance within the product management or digital product operations career path

ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to drive meaningful change and advance within the organization.

🌍 Location & Work Environment

Office Type: On-site

Office Location(s): South San Francisco, California

Geographic Context:

  • South San Francisco is located in San Mateo County, California
  • The city is situated approximately 10 miles south of San Francisco and 30 miles north of Santa Cruz
  • It is known for its biotechnology industry, with many major companies headquartered in the area

Work Schedule: 40 hours per week, Monday-Friday

ASSUMPTION: The location of this role in South San Francisco, California, places it in the heart of the biotechnology industry, with numerous opportunities for collaboration and networking with other professionals in the field.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • On-site or virtual interview with the team
  • Final round interview with senior leadership
  • Background check and offer extension

Key Assessment Areas:

  • Problem-solving skills and analytical thinking
  • Communication and presentation skills
  • Product management experience and expertise
  • Familiarity with content review processes and workflows
  • Adaptability and ability to navigate ambiguity

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Be prepared to discuss your experience with content review processes and workflows, as well as your ability to drive experimentation and optimization
  • Demonstrate your strong communication and presentation skills throughout the interview process
  • Research Genentech and the biotechnology industry to show your enthusiasm and understanding of the role and company

ATS Keywords: Product Management, Digital Product Operations, Content Review, User Acceptance Testing, Stakeholder Alignment, Analytical Skills, Problem-Solving, Communication Skills, Presentation Skills, Innovation, Content Review Processes, Automation, Operational Improvements, Compliance, Collaboration, Strategic Vision, Customer Experience

ASSUMPTION: The interview process for this role will focus on assessing the candidate's problem-solving skills, communication skills, and product management experience, with a particular emphasis on their familiarity with content review processes and workflows.

πŸ› οΈ Tools & Technologies

  • Product management software (e.g., Asana, JIRA, Trello)
  • Collaboration tools (e.g., Microsoft Office Suite, Google Workspace)
  • Data analysis tools (e.g., Excel, SQL, Tableau)
  • Content review software (e.g., Veeva Vault, Medrio)

ASSUMPTION: The tools and technologies required for this role will depend on the specific products and systems used by Genentech. However, common product management, collaboration, and data analysis tools are likely to be employed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Patient-focused
  • Innovative
  • Collaborative
  • Accountable
  • Respectful

Work Style:

  • Fast-paced and dynamic
  • Collaborative and team-oriented
  • Focused on driving results and impact
  • Adaptable and flexible

Self-Assessment Questions:

  • Do you share Genentech's commitment to improving the lives of patients with serious and life-threatening diseases?
  • Are you comfortable working in a fast-paced, dynamic environment and collaborating with cross-functional teams?
  • Do you have strong analytical and problem-solving skills, as well as exceptional communication and presentation skills?
  • Are you able to adapt and navigate ambiguity, and drive experimentation and optimization?

ASSUMPTION: Genentech values candidates who are patient-focused, innovative, collaborative, accountable, and respectful. They seek individuals who can thrive in a fast-paced, dynamic environment and drive results and impact through strong analytical and problem-solving skills, as well as exceptional communication and presentation skills.

⚠️ Potential Challenges

  • Working in a highly regulated industry with strict compliance requirements
  • Managing multiple stakeholders and balancing their competing priorities
  • Keeping up with the latest technologies and trends in product management and content review
  • Navigating a large organization with complex structures and processes

ASSUMPTION: While this role offers many opportunities for growth and impact, it also presents several challenges, including working in a highly regulated industry, managing multiple stakeholders, and navigating a large organization.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other Senior Business Product Manager positions, but with a focus on content review processes and workflows
  • It requires a strong background in product management, digital product operations, or a related field, with experience in healthcare or regulated industries preferred
  • Compared to other roles in the biotechnology industry, this position offers significant growth opportunities and the chance to drive meaningful change

ASSUMPTION: While this role shares similarities with other Senior Business Product Manager positions, its focus on content review processes and workflows sets it apart. Additionally, its potential for growth and impact makes it an attractive opportunity for the right candidate.

πŸ“ Sample Projects

  • Streamlining content review workflows and implementing automations to improve efficiency and effectiveness
  • Designing reviewer and audit workflows that enable compliant and efficient content review, including versioning and decision tracking
  • Driving experimentation to enhance product offerings, in line with the overall business learning agenda

ASSUMPTION: These sample projects illustrate the types of initiatives a Senior Business Product Manager, Content Review might undertake to drive improvement and innovation in content review processes and workflows.

❓ Key Questions to Ask During Interview

  • Can you describe the current state of content review processes and workflows at Genentech, and how this role will drive improvement?
  • How does this role collaborate with cross-functional teams and stakeholders to ensure successful product integration and execution?
  • What are the most significant challenges facing the content review team, and how can this role help address them?
  • How does Genentech support the professional development and growth of its product management team members?
  • What are the key priorities for this role in the first 30, 60, and 90 days?

ASSUMPTION: Asking these key questions during the interview will help you better understand the role's responsibilities, priorities, and growth opportunities, as well as Genentech's culture and commitment to employee development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare for your interview by researching Genentech and the biotechnology industry, and practicing your communication and presentation skills
  • Follow up with the hiring manager within one week of your interview to express your continued interest in the role
  • If you are offered the position, consider negotiating your salary and benefits package, as well as any other aspects of the offer that are important to you

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.