📌 Core Information
🔹 Job Title: Senior Business Product Manager, Content Review
🔹 Company: Roche
🔹 Location: South San Francisco, CA
🔹 Job Type: Full-Time
🔹 Category: Biotechnology Research
🔹 Date Posted: 2025-07-06
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Driving the development, adoption, and continuous improvement of Content Review products
- Defining product roadmaps, gathering user insights, and driving feature rollouts
- Collaborating with cross-functional teams to ensure successful product integration and execution
- Evangelizing the role of content review product(s) in achieving enterprise objectives
- Operating in a dynamic, evolving environment, requiring adaptability and strong communication skills
ASSUMPTION: This role involves a high degree of collaboration and stakeholder management, requiring strong communication and presentation skills. The ideal candidate will be comfortable navigating ambiguous environments and driving change across multiple teams.
📋 Key Responsibilities
✅ Partner with Business Product Owner and/or Executive Director - Content Suite Lead to support the creation of content review product(s) roadmaps
✅ Collaborate with Technical Product Manager to drive the development and improvement of content review product(s) or features, ensuring alignment with the overall product vision
✅ Act as point of contact for business feedback, recommendations, and user requests for enhancements to product(s)
✅ Oversee business process and user insights collection through User Acceptance Testing (UAT) to ensure the successful implementation of new features and capabilities
✅ Support the rollout of new features across new and existing users
✅ Drive definition of business requirements for product usage and system health, leveraging GNE and industry standards
✅ Design reviewer and audit workflows that enable compliant and efficient content review, including versioning and decision tracking
✅ Partner closely with content review stakeholders to ensure compliant and accurate MLR (PRC/MRT) review workflows
✅ Ensure content review data capture to allow for effective operational measurement (e.g., volume, quality, cycle time) to drive continuous improvement in content review efficiency and effectiveness
ASSUMPTION: This role requires a strong understanding of content review processes, including familiarity with MLR. The ideal candidate will have experience streamlining content review workflows and implementing and enhancing automations.
🎯 Required Qualifications
Education: Bachelor’s degree in business, technology, operations, science, marketing, or a related field
Experience: 5 years of experience, with 3 years in product management, digital product operations, or equivalent experience
Required Skills:
- Proven success in aligning stakeholders and collaborating with cross-functional teams to deliver seamless product integration
- Strong analytical and problem-solving skills, with experience driving experimentation and optimization
- Exceptional communication and presentation skills, with the ability to evangelize product vision and value across all levels of an organization
- Proven ability to adapt and navigate ambiguous or evolving environments
Preferred Skills:
- Advanced degree, or equivalent experience (e.g., MBA or related graduate-level qualification)
- Experience in healthcare, pharmaceutical, or highly regulated industries
- Ability to innovate and foster experimentation to improve product capabilities
- Proven ability to streamline content review workflows and implement and enhance automations
ASSUMPTION: While not explicitly stated, experience with content review processes and familiarity with MLR would be highly beneficial for this role.
💰 Compensation & Benefits
Salary Range: The expected salary range for this position based on the primary location of South San Francisco, CA is $144,760 - $206,800 - $268,840. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.
Benefits:
- Discretionary annual bonus based on individual and Company performance
- Comprehensive benefits package detailed at this link
Working Hours: Full-time position with standard working hours
ASSUMPTION: The salary range provided is based on the primary location of South San Francisco, CA. Actual pay may vary based on the factors mentioned above.
📌 Applicant Insights
🔍 Company Context
Industry: Biotechnology Research
Company Size: 10,001+ employees
Founded: 1896
Company Description:
- Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives
- The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare
- Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology, and diseases of the central nervous system
Company Specialties:
- biotechnology
- innovation
- personalized healthcare
- diagnostics
- pharmaceuticals
- research
- healthcare
- personalised healthcare
- diabetes care
- genomics
- healthcare technology
- big data
Company Website: http://www.roche.com/
ASSUMPTION: Roche is a well-established company with a strong focus on innovation and improving people’s lives through its pharmaceuticals and diagnostics divisions.
📊 Role Analysis
Career Level: Mid-Senior level role, reporting directly to the Executive Director - Content Suite Lead
Reporting Structure: This role will report directly to the Executive Director - Content Suite Lead and collaborate with the Business Product Owner and Technical Product Manager
Work Arrangement: On-site position based in South San Francisco, CA
Growth Opportunities:
- Potential growth into a leadership role within the Content Review team or broader Digital Experience organization
- Opportunities to drive strategic change and innovation within the content review processes and workflows
- Possibility to expand the role’s scope to include additional content review products or features
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to drive strategic change and expand the role’s scope over time.
🌍 Location & Work Environment
Office Type: On-site office located in South San Francisco, CA
Office Location(s): 4300 Hacienda Dr, Pleasanton, CA 94588, US
Geographic Context:
- South San Francisco is located in the San Francisco Bay Area, offering a mix of urban and suburban living
- The area is known for its mild Mediterranean climate, with cool, wet winters and warm, dry summers
- South San Francisco is well-connected by public transportation, with easy access to San Francisco International Airport (SFO)
Work Schedule: Standard full-time working hours, with flexibility for remote work not specified
ASSUMPTION: The on-site office location in South San Francisco, CA offers a convenient and well-connected work environment for employees.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- On-site or virtual interview with the hiring team
- Final round interview with senior leadership
- Background check and offer extension
Key Assessment Areas:
- Problem-solving skills and analytical thinking
- Communication and presentation skills
- Collaboration and stakeholder management
- Adaptability and resilience in the face of change
- Domain knowledge in content review processes and MLR
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Be prepared to discuss your approach to product roadmap development, user insights gathering, and feature rollouts
- Demonstrate your ability to navigate ambiguous environments and drive change across multiple teams
- Showcase your understanding of content review processes and familiarity with MLR
ATS Keywords: Product Management, Digital Product Operations, User Acceptance Testing, Stakeholder Alignment, Analytical Skills, Problem-Solving, Communication Skills, Collaboration, Content Review Processes, Automation, Operational Improvements, Compliance, Innovation, Experimentation
ASSUMPTION: The interview process will focus on assessing the candidate’s problem-solving skills, communication and presentation skills, collaboration and stakeholder management, adaptability and resilience, and domain knowledge in content review processes and MLR.
🛠️ Tools & Technologies
- Product management tools (e.g., JIRA, Asana, Trello)
- Collaboration and communication tools (e.g., Microsoft Office Suite, Google Workspace, Slack)
- Data analysis and visualization tools (e.g., Excel, Power BI, Tableau)
- Content review and management tools (e.g., Veeva Vault, Medtronic’s Content Management System)
ASSUMPTION: The specific tools and technologies used will depend on Roche’s internal systems and processes. The candidate should be comfortable working with a variety of collaboration, communication, data analysis, and content review tools.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Respect
- Courage
- Collaboration
- Innovation
- Patient focus
Work Style:
- Collaborative and team-oriented
- Adaptable and resilient in the face of change
- Data-driven and analytical
- Innovative and forward-thinking
- Patient-focused and empathetic
Self-Assessment Questions:
- How do you approach navigating ambiguous or evolving environments, and what strategies do you use to drive change across multiple teams?
- Can you provide an example of a time when you successfully streamlined content review workflows and implemented or enhanced automations?
- How do you ensure that the products you manage meet the expectations of their end-user product community, and what metrics do you use to measure success?
ASSUMPTION: Roche values candidates who embody their core values and exhibit a strong work ethic, adaptability, and a patient-focused mindset.
⚠️ Potential Challenges
- Navigating a large, complex organization with multiple stakeholders
- Balancing the need for innovation with compliance and regulatory requirements
- Managing competing priorities and tight deadlines
- Operating in a dynamic, evolving environment that requires adaptability and resilience
- Ensuring consistent and seamless user experiences across multiple content review products and features
ASSUMPTION: The ideal candidate will be comfortable working in a fast-paced, dynamic environment and navigating complex organizational structures to drive strategic change and innovation.
📈 Similar Roles Comparison
- This role is unique in its focus on driving the development, adoption, and continuous improvement of Content Review products within Roche’s Digital Experience organization
- Compared to other product management roles, this position requires a strong understanding of content review processes and familiarity with MLR
- Career path comparison: This role offers significant growth potential, with opportunities to expand the role’s scope and take on leadership responsibilities over time
ASSUMPTION: While this role shares similarities with other product management positions, its unique focus on content review products and workflows sets it apart within Roche’s Digital Experience organization.
📝 Sample Projects
- Streamlining MLR (PRC/MRT) review workflows to improve efficiency and accuracy
- Implementing automated content review processes to reduce manual effort and cycle time
- Designing reviewer and audit workflows that enable compliant and efficient content review, including versioning and decision tracking
ASSUMPTION: These sample projects illustrate the types of initiatives the Senior Business Product Manager, Content Review may undertake to drive operational improvements and enhance the patient experience.
❓ Key Questions to Ask During Interview
- Can you describe the current state of content review processes and workflows within Roche, and what opportunities exist for improvement and innovation?
- How does this role collaborate with other teams and stakeholders within Roche’s Digital Experience organization, and what are the key priorities for the first 90 days in this position?
- What metrics are used to measure the success of content review products, and how does this role ensure that products meet the expectations of their end-user product community?
- How does Roche support the professional development and growth of its product management team members, and what opportunities exist for career advancement within the Digital Experience organization?
- What is the company’s approach to balancing innovation with compliance and regulatory requirements, and how does this role ensure that content review products remain compliant while driving operational improvements?
ASSUMPTION: Asking these questions will help the candidate better understand the role’s priorities, expectations, and the company’s approach to professional development and growth.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare for your interview by researching Roche’s company culture, values, and recent news
- Be ready to discuss your approach to product roadmap development, user insights gathering, and feature rollouts
- Follow up with the hiring manager one week after your interview to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
