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Senior Campaign Developer

Fidelity Investments
Full-time
On-site
Covington, Kentucky, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Campaign Developer

πŸ”Ή Company: Fidelity Investments

πŸ”Ή Location: Westlake, TX (with remote/hybrid options for other locations)

πŸ”Ή Job Type: Full-Time, Hybrid

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: July 17, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Hybrid (on-site every other week)

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and maintaining targeted recipient lists for communication campaigns
  • Collaborating with internal message sponsors to understand objectives and customer messaging requirements
  • Ensuring timely, flawless delivery of marketing, service, and regulatory communications to customers
  • Working with large and varied data sets to conduct analysis and generate meaningful insights
  • Building complex targeting rules in Unica Campaign, Twilio Segment, and/or Salesforce Journey Builder

ASSUMPTION: This role requires a strong background in data analysis and campaign management, with a focus on attention to detail and quality assurance.

πŸ“‹ Key Responsibilities

βœ… Understand communication targeting requirements and develop logic to identify and segment the intended audience

βœ… Work with large and varied data sets to conduct analysis on current customer activity and generate concise reporting, contact lists, and meaningful insights

βœ… Build complex targeting rules in Unica Campaign, Twilio Segment, and/or Salesforce Journey Builder

βœ… Develop scalable, repeatable processes for building target populations

βœ… Audit and perform quality assurance on communication campaigns to ensure flawless delivery, including peer and team design reviews

βœ… Support and monitor campaigns in production, troubleshoot technical issues, and make modifications as necessary to ensure communication accuracy

βœ… Escalate issues related to scope, schedule, and quality

ASSUMPTION: This role requires strong analytical skills, attention to detail, and the ability to work well under tight project deadlines.

🎯 Required Qualifications

Education: Bachelor's degree in a related field (e.g., Marketing, Data Science, Statistics, or a related discipline)

Experience: 5-10 years of experience in campaign management, data analysis, or a related field

Required Skills:

  • Proficient in Oracle, Snowflake, and SQL Server databases
  • Proficient at SQL query development, including analytic functions, aggregate calculations, case statements, etc.
  • Experience in managing extensive quality assurance processes prior to providing reports/data to internal customers
  • Attention to detail (emphasis on quality a must)
  • Ability to multi-task, prioritize, take on responsibility, and work well under tight project deadlines
  • Dependable interpersonal skills and active listening skills to ensure understanding of, and alignment with, customer objectives
  • Ability to interact with a variety of staff across functions and levels
  • Campaign management experience (preferably Unica Campaign, Twilio Segment, and/or Salesforce Journey Builder)

Preferred Skills:

  • Experience in the financial services industry
  • Familiarity with Fidelity's products and services

ASSUMPTION: Candidates with experience in campaign management and data analysis in the financial services industry may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: $81,000 - $137,000 per year (based on job responsibilities, geographic location, candidate’s relevant experience, and other factors)

Benefits:

  • Comprehensive health care coverage and emotional well-being support
  • Market-leading retirement
  • Generous paid time off and parental leave
  • Charitable giving employee match program
  • Educational assistance, including student loan repayment, tuition reimbursement, and learning resources

Working Hours: Full-time, with flexible hours and a hybrid work arrangement (on-site every other week)

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. The actual salary may vary based on the factors mentioned.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services, specifically workplace investing and retirement services

Company Size: 10,001+ employees (as of 2025)

Founded: 1946

Company Description:

  • Fidelity Investments is a leading provider of workplace investing, retirement, and investment products and services
  • The company offers a wide range of services, including retirement savings plans, investment management, and brokerage services
  • Fidelity is committed to helping customers achieve their financial goals and strengthen their financial well-being

Company Specialties:

  • Retirement
  • Investments
  • Online trading
  • Asset management
  • IRA
  • 401k
  • Mutual funds
  • Stocks
  • ETF
  • Bonds
  • Brokerage
  • Cash management
  • HSA
  • 529 plans
  • Annuities
  • Life insurance
  • Benefits consulting
  • Stock plan services
  • Business news
  • Wealth management

Company Website: www.fidelity.com

ASSUMPTION: Fidelity Investments is a well-established company with a strong reputation in the financial services industry. This role offers the opportunity to work for a large, stable organization with a focus on customer-centric solutions.

πŸ“Š Role Analysis

Career Level: Mid-level to senior, with opportunities for growth and development

Reporting Structure: This role reports to the Message Execution Center team within the Workplace Investing business unit

Work Arrangement: Hybrid (on-site every other week)

Growth Opportunities:

  • Potential to take on more complex projects and mentor junior team members
  • Opportunities to learn and develop skills in new technologies and platforms
  • Possibility to advance to a leadership or management role within the team or organization

ASSUMPTION: This role offers opportunities for professional growth and development within a large, established organization.

🌍 Location & Work Environment

Office Type: Hybrid (on-site every other week)

Office Location(s): Westlake, TX (with remote/hybrid options for other locations, including Greenwood Village, CO; Albuquerque, NM; Covington, KY; and Smithfield, RI)

Geographic Context:

  • Westlake, TX: A suburb of Dallas-Fort Worth, offering a mix of urban and suburban living with a lower cost of living compared to major cities
  • Other locations: Each location offers unique benefits and considerations, with varying costs of living, climates, and cultural attractions

Work Schedule: Full-time, with flexible hours and a hybrid work arrangement (on-site every other week)

ASSUMPTION: The hybrid work arrangement offers flexibility and work-life balance, while still providing opportunities for in-person collaboration and team building.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen to assess technical skills and cultural fit
  • On-site or virtual interview with the hiring manager and team members to discuss the role, responsibilities, and team dynamics
  • Final interview with the hiring manager or a panel of team members to discuss career growth and next steps

Key Assessment Areas:

  • Technical skills in campaign management, data analysis, and SQL query development
  • Attention to detail and quality assurance processes
  • Interpersonal skills and ability to work well with a variety of staff across functions and levels
  • Cultural fit and alignment with Fidelity's values and mission

Application Tips:

  • Highlight relevant experience in campaign management, data analysis, and quality assurance processes
  • Tailor your resume and cover letter to emphasize skills and experiences that match the required and preferred qualifications
  • Prepare for behavioral interview questions that focus on problem-solving, teamwork, and adaptability

ATS Keywords: Campaign management, data analysis, SQL query development, quality assurance, attention to detail, interpersonal skills, hybrid work arrangement

ASSUMPTION: The interview process for this role is likely to be comprehensive, focusing on both technical skills and cultural fit.

πŸ› οΈ Tools & Technologies

  • Unica Campaign
  • Twilio Segment
  • Salesforce Journey Builder
  • Oracle, Snowflake, and SQL Server databases
  • SQL query development tools

ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity
  • Putting customers first
  • Collaboration
  • Innovation
  • Excellence

Work Style:

  • Data-driven and analytical
  • Attention to detail and quality-focused
  • Collaborative and team-oriented
  • Adaptable and responsive to changing priorities and deadlines

Self-Assessment Questions:

  • Do you have a strong attention to detail and a commitment to quality assurance processes?
  • Are you comfortable working with large and varied data sets to conduct analysis and generate meaningful insights?
  • Do you have experience in campaign management and working with internal customers to understand their objectives?
  • Are you able to work well under tight project deadlines and manage multiple priorities effectively?

ASSUMPTION: Fidelity Investments values candidates who are data-driven, collaborative, and committed to putting customers first.

⚠️ Potential Challenges

  • Working with large and varied data sets may require significant time and effort to ensure accuracy and completeness
  • The hybrid work arrangement may present challenges in maintaining work-life balance and staying connected with team members
  • The role may require working on tight project deadlines and managing multiple priorities effectively
  • The financial services industry is subject to strict regulations and compliance requirements, which may impact the scope and nature of the role

ASSUMPTION: These challenges can be mitigated with strong project management skills, effective communication, and a commitment to work-life balance.

πŸ“ˆ Similar Roles Comparison

  • Compared to other campaign management roles, this position places a greater emphasis on data analysis and quality assurance processes
  • In the financial services industry, this role may require a higher level of attention to detail and compliance with regulatory requirements
  • Career path comparison: This role offers opportunities for professional growth and development within a large, established organization

ASSUMPTION: This role offers unique opportunities and challenges compared to similar roles in other industries or organizations.

πŸ“ Sample Projects

  • Developing and maintaining targeted recipient lists for a major marketing campaign, with a focus on data accuracy and completeness
  • Conducting a comprehensive analysis of customer activity and behavior to inform targeted communication strategies
  • Building complex targeting rules in Unica Campaign, Twilio Segment, and/or Salesforce Journey Builder to ensure accurate and timely delivery of communications

ASSUMPTION: These sample projects illustrate the data-driven, analytical, and quality-focused nature of the role.

❓ Key Questions to Ask During Interview

  • Can you describe the team dynamics and work environment for this role?
  • How does this role fit into the broader organization and contribute to Fidelity's mission and values?
  • What opportunities are there for professional growth and development within this role and the organization?
  • How does the hybrid work arrangement support work-life balance and collaboration within the team?
  • What are the most significant challenges facing the team or organization in the near future, and how can this role contribute to addressing them?

ASSUMPTION: These questions can help applicants better understand the role, the team, and the organization, and demonstrate their interest and engagement.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to emphasize skills and experiences that match the required and preferred qualifications
  • Prepare for behavioral interview questions that focus on problem-solving, teamwork, and adaptability
  • Research Fidelity Investments and the Workplace Investing business unit to demonstrate your interest and engagement
  • Follow up with the hiring manager or recruiter within one week of submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.