Senior Communications Manager

📌 Core Information

🔹 Job Title: Senior Communications Manager

🔹 Company: HackerOne

🔹 Location: Seattle, WA; San Francisco Bay Area; Austin, TX; or Washington, DC

🔹 Job Type: Full-Time

🔹 Category: Corporate Communications

🔹 Date Posted: April 4, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: Hybrid (occasional in-person requirements)

🚀 Job Overview

Key aspects of this role include:

• Developing and implementing comprehensive corporate communication strategies
• Managing external communication channels and media engagement
• Overseeing crisis communication efforts and strategic planning
• Collaborating with cross-functional teams to ensure consistent messaging

ASSUMPTION: This role requires a strategic thinker with strong communication skills and experience in corporate communications or public relations.

📋 Key Responsibilities

✅ Develop and implement comprehensive corporate communication strategies to support HackerOne's brand positioning and business goals

✅ Manage external communication channels, including press releases, blog posts, social media, and thought leadership content

✅ Cultivate relationships with key media outlets, influencers, and industry stakeholders to secure media coverage and speaking opportunities

✅ Oversee crisis communication efforts, including preparing messaging, coordinating response activities, and managing media inquiries

✅ Collaborate with cross-functional teams, including marketing, product, sales, and legal, to ensure consistent messaging and brand voice

✅ Support executive communication initiatives, including speech writing, presentation development, and media training

✅ Manage the relationship with our PR agency, providing strategic direction, reviewing deliverables, and ensuring alignment with company goals

✅ Measure and report on the effectiveness of communication initiatives, including media coverage, social media engagement, and brand sentiment

ASSUMPTION: This role requires strong project management skills and the ability to manage multiple priorities in a fast-paced environment.

🎯 Required Qualifications

Education: Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or a related field

Experience: 7+ years of experience in corporate communications, public relations, or a related field

Required Skills:

• Excellent writing and editing skills
• Strategic thinking and planning
• Detail-oriented and organized
• Strong project management skills
• Proficient in AI-powered communications tools (Jasper AI preferred)

Preferred Skills:

• Extensive media relations experience
• Knowledge of cybersecurity or technology industry trends and issues

ASSUMPTION: Proficiency in AI-powered communications tools is preferred but not required. Extensive media relations experience and knowledge of the cybersecurity industry are considered a plus.

💰 Compensation & Benefits

Salary Range: $108,000 - $157,000 per year (USD) • Offers Equity

Benefits:

• Health, life, and disability insurance
• Equity stock options
• Retirement plans
• Paid public holidays and unlimited PTO
• Paid maternity and parental leave
• Leaves of absence
• Employee Assistance Program
• Flexible Work Stipend

Working Hours: Full-time (40 hours per week) with occasional in-person requirements

ASSUMPTION: The salary range provided is an estimate based on industry standards for this role, experience level, and location. Actual compensation may vary.

📌 Applicant Insights

🔍 Company Context

Industry: Computer and Network Security

Company Size: 201-500 employees

Founded: 2012

Company Description:

• HackerOne is a global leader in offensive security solutions
• Their platform combines AI with the ingenuity of the largest community of security researchers
• They offer bug bounty, vulnerability disclosure, pentesting, AI red teaming, and code security services

Company Specialties:

• Bug Bounty
• Vulnerability Disclosure
• Pentesting
• AI Red Teaming
• Code Security

Company Website: hackerone.com

ASSUMPTION: HackerOne is a well-established company in the computer and network security industry, with a strong focus on innovation and customer success.

📊 Role Analysis

Career Level: Senior level, with potential for growth into a leadership role

Reporting Structure: This role reports directly to the Chief Marketing Officer (CMO) and may have supervisory responsibilities for junior team members

Work Arrangement: Hybrid, with occasional in-person requirements to support team collaboration and foster stronger connections

Growth Opportunities:

• Potential for career progression into a leadership role within the communications department
• Opportunities to work on high-impact projects and initiatives
• Chance to develop and refine skills in strategic communications, crisis management, and media relations

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a meaningful impact on the company's brand and reputation.

🌍 Location & Work Environment

Office Type: Hybrid (occasional in-person requirements)

Office Location(s): Seattle, WA; San Francisco Bay Area; Austin, TX; or Washington, DC

Geographic Context:

• Seattle, WA: Known for its tech industry, vibrant culture, and natural beauty
• San Francisco Bay Area: A major tech hub with a diverse and dynamic business environment
• Austin, TX: A growing tech market with a strong focus on innovation and entrepreneurship
• Washington, DC: A global hub for politics, policy, and international relations

Work Schedule: Full-time (40 hours per week) with occasional in-person requirements

ASSUMPTION: The hybrid work arrangement allows for flexibility while maintaining productivity and collaboration.

💼 Interview & Application Insights

Typical Process:

• Phone or video screening to assess communication skills and cultural fit
• In-depth interview with the hiring manager to discuss the role and company in more detail
• Final interview with key stakeholders to assess strategic thinking and problem-solving skills

Key Assessment Areas:

• Communication skills and strategic thinking
• Media relations experience and industry knowledge
• Cultural fit and alignment with company values

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Prepare examples of your writing and communication work to showcase your abilities
• Research HackerOne's industry and competitors to demonstrate your understanding of the market landscape

ATS Keywords: Corporate Communications, Public Relations, Media Engagement, Crisis Communication, Strategic Planning, Media Relations, Stakeholder Engagement, Speech Writing, Presentation Development, Social Media Management, Brand Positioning, Project Management, AI Tools, Detail-Oriented, Organized

ASSUMPTION: The application process for this role is competitive, and candidates should tailor their application materials to highlight their relevant experience and skills.

🛠️ Tools & Technologies

• AI-powered communications tools (Jasper AI preferred)
• Project management software (e.g., Asana, Trello, or Jira)
• Microsoft Office Suite or Google Workspace
• CRM software (e.g., Salesforce, HubSpot, or Zoho CRM)

ASSUMPTION: Proficiency in AI-powered communications tools is preferred but not required. Familiarity with project management software and CRM systems is essential for this role.

👔 Cultural Fit Considerations

Company Values:

• Customer Obsessed: Prioritizing customer outcomes in decisions and actions
• Default to Disclosure: Operating with transparency and integrity
• Win Together: Fostering empowerment, inclusion, respect, and accountability

Work Style:

• Collaborative and team-oriented
• Adaptable and responsive to change
• Results-driven and focused on achieving business objectives

Self-Assessment Questions:

• Do you align with HackerOne's values of being Customer Obsessed, Default to Disclosure, and Win Together?
• Are you comfortable working in a hybrid environment with occasional in-person requirements?
• Do you thrive in a fast-paced, dynamic work environment with multiple priorities?

ASSUMPTION: Strong cultural fit is essential for success in this role, as it requires close collaboration with various teams and stakeholders.

⚠️ Potential Challenges

• Managing multiple projects and priorities in a fast-paced environment
• Navigating complex media landscapes and stakeholder relationships
• Adapting to changing business needs and market dynamics
• Occasional in-person requirements for team collaboration and events

ASSUMPTION: These challenges can be overcome with strong project management skills, strategic thinking, and a results-driven mindset.

📈 Similar Roles Comparison

• This role differs from related positions in its focus on corporate communications and strategic planning for a global leader in offensive security solutions
• Industry-specific context: The cybersecurity industry is dynamic and fast-paced, with constant evolution in technology and threats
• Career path comparison: This role offers significant growth potential, with opportunities to progress into a leadership role within the communications department

ASSUMPTION: This role is unique in its focus on corporate communications for a leading cybersecurity company, offering a challenging and rewarding career path for the right candidate.

📝 Sample Projects

• Developing and executing a comprehensive communication strategy to launch a new product or service
• Managing a crisis communication effort in response to a data breach or security incident
• Collaborating with cross-functional teams to create consistent messaging and brand voice for a major marketing campaign

ASSUMPTION: These sample projects illustrate the diverse and challenging nature of the role, requiring strong communication skills, strategic thinking, and adaptability.

❓ Key Questions to Ask During Interview

• What are the most significant communication challenges facing the company in the next 12-24 months?
• How does this role fit into the overall communications strategy and team structure?
• What opportunities are there for growth and professional development within the communications department?
• How does HackerOne support work-life balance for its employees, particularly in a hybrid work environment?
• What are the key priorities for this role in the first 30-60-90 days?

ASSUMPTION: Asking these questions demonstrates your interest in the role and provides valuable insights into the company's culture and expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Prepare examples of your writing and communication work to showcase your abilities
• Research HackerOne's industry and competitors to demonstrate your understanding of the market landscape
• Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.