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Senior Communications Manager

PlayStation Global
Full-time
On-site
Santa Monica, California, United States
πŸ“£ Marketing Communications (MarCom)
Here's the enhanced job description based on the provided data:

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Communications Manager

πŸ”Ή Company: PlayStation Global

πŸ”Ή Location: Santa Monica, California, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Communications

πŸ”Ή Date Posted: 2025-04-25

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Managing public-facing communications and content for Naughty Dog and its games
  • Collaborating with various stakeholders to execute integrated marketing campaigns
  • Serving as the primary point of contact with SIE and other partners
  • Driving communication strategies and ensuring alignment with studio objectives

ASSUMPTION: This role requires high levels of collaboration and communication across multiple stakeholders and cross-functional teams, all with potentially different objectives. It is a meaningful role with growth potential that reports directly to the Director of Communications.

πŸ“‹ Key Responsibilities

βœ… Serve as the day-to-day contact with global SIE organization, partnering with counterparts across Marketing, Public Relations, Product Development, Licensing, Events, agencies, and more

βœ… Collaborate with SIE counterparts to build and execute integrated marketing campaigns

βœ… Evaluate incoming plans, creative, and content in tandem with Content Manager and Director; coordinate review and feedback to ensure they reflect and maintain studio interests, integrity, and align with the vision and theme of our games

βœ… Attend and participate in meetings and conference calls with SIE counterparts and other partners; lead meetings as assigned

βœ… Proactively report back regularly to supervisor and, as appropriate, studio leadership on key areas, including strategic plans, project status, internal challenges, product updates, and issues

βœ… Act as the day-to-day contact with key stakeholders and leadership within the studio, triage updates and stakeholder needs to teams, and partner with the Director of Communications to ensure team goals and studio objectives are clearly communicated and actioned on in a timely and effective manner

βœ… When needed, staff and assist with external and internal facing media opportunities as needs arise. Aid editorial team and production with asset creation and messaging as needed

βœ… Own development and creation of messaging points for our spokespeople and IP. Work with the Director of Communications to ensure these align and compliment Naughty Dog’s overarching objectives for both our talent and our studio

βœ… Monitor online discussions and events to ensure Naughty Dog is participating and represented, including responding opportunistically or reactively as the situation requires

βœ… Develop a reporting process for internal teams including overall sentiment, engagement, measurement for tactics, and other community highlights showcasing our studio or IP, as requested

βœ… Represent the voice of our community back to internal Naughty Dog and PlayStation conversations, providing status, feedback, and recommendations

ASSUMPTION: This role involves managing multiple projects and priorities, requiring strong organizational skills and the ability to work effectively under pressure. It also necessitates a deep understanding of Naughty Dog's games, brand, and community, as well as the ability to navigate complex stakeholder relationships.

🎯 Required Qualifications

Education: Bachelor's degree in Communications, Marketing, Public Relations, or a related field

Experience: Minimum 8-10 years of relevant experience in communications, marketing, brand strategy, and/or related fields within the video game industry

Required Skills:

  • Proven ability to manage multiple projects and priorities
  • Excellent writing, grammar, and content-creation abilities across a variety of mediums including written and video
  • Strong interpersonal, verbal communication, and presentation skills; cultural sensitivity to work with a diverse, international team
  • Demonstrate initiative; proactive, roll-up-one’s-sleeves attitude and a strong work ethic; ability to work independently
  • Creativity and out-of-the-box thinking; unbridled curiosity, passion, and strong critical thinking skills
  • Excellent organization skills and attention to detail
  • Open and collaborative approach to work; comfort in a fast-paced organization navigating ambiguity and change
  • Ability to work concurrently on and effectively prioritize a variety of projects. Adaptable and able to handle multiple tasks and priorities
  • Ability to objectively interpret player feedback and make actionable recommendations to the development and marketing teams
  • Software proficiency
  • Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, etc.), Slack, Google Drive, etc.
  • Current and emerging social media platforms and working knowledge of social tools for content management, listening, and analytics, such as Spredfast, Meltwater, Khoros, etc.
  • Project management software and platforms like Trello, Wrike, Microsoft Project, etc.

Preferred Skills:

  • Experience working at a AAA videogame developer is a plus

ASSUMPTION: This role requires a unique blend of strategic thinking, tactical execution, and strong interpersonal skills. Candidates should be able to thrive in a dynamic, fast-paced environment and excel at building and maintaining strong relationships with key stakeholders.

πŸ’° Compensation & Benefits

Salary Range: $143,000 - $178,000 USD per year

Benefits:

  • Medical, dental, and vision insurance
  • 401(k) matching
  • Paid time off
  • Wellness program
  • Employee discounts for Sony products
  • Bonus package

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for this role, experience level, and location. The actual base pay may vary in line with the company's hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Entertainment Providers

Company Size: 10,001+ employees

Founded: [Founding date of PlayStation Global]

Company Description:

  • PlayStation Global is a leading entertainment provider, responsible for the iconic PlayStation brand and a wide range of products and services
  • The company is known for pushing the boundaries of entertainment and innovation, starting from the launch of the original PlayStation in Japan in 1994
  • PlayStation Global continues to deliver innovative and thrilling experiences to a global audience through its PlayStation line of products and services, including generation-defining hardware, network services, and award-winning games

Company Specialties:

  • Game development
  • Hardware engineering
  • Network services
  • Entertainment innovation

Company Website: SonyInteractive.com

ASSUMPTION: PlayStation Global is a large, established company with a strong reputation in the entertainment industry. It offers a dynamic work environment with ample opportunities for growth and development.

πŸ“Š Role Analysis

Career Level: Senior-level role with potential for growth and leadership opportunities

Reporting Structure: Reports directly to the Director of Communications

Work Arrangement: On-site, full-time position with a 40-hour workweek

Growth Opportunities:

  • Potential to grow into a leadership role within the Communications team
  • Opportunities to work on high-profile projects and collaborate with industry leaders
  • Chance to contribute to the development and execution of strategic communications plans

ASSUMPTION: This role offers significant growth potential for the right candidate. With strong performance, there is the opportunity to take on additional responsibilities and advance within the Communications team or the broader organization.

🌍 Location & Work Environment

Office Type: On-site, corporate office environment

Office Location(s): 2207 Bridgepointe Pkwy, San Mateo, California 94404, US

Geographic Context:

  • San Mateo is located in the San Francisco Bay Area, known for its diverse culture, vibrant tech industry, and beautiful landscapes
  • The area offers a mix of urban and suburban living options, with easy access to outdoor activities and cultural attractions

Work Schedule: Standard full-time workweek, with potential for flexible hours and remote work arrangements based on the company's hybrid working policy

ASSUMPTION: The location offers a dynamic work environment with a mix of urban and suburban living options, providing ample opportunities for both work-life balance and personal growth.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • On-site or virtual interview with hiring manager
  • Final round interview with senior leadership
  • Background check and offer extension

Key Assessment Areas:

  • Communication skills and presentation abilities
  • Writing and content creation skills
  • Strategic thinking and problem-solving
  • Cultural fit and adaptability

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this specific role
  • Prepare for behavioral and situational interview questions that focus on your communication skills, problem-solving abilities, and cultural fit
  • Research the company and the Communications team to demonstrate your enthusiasm and understanding of the role
  • Prepare questions to ask the interviewer about the team, the role, and the company's culture

ATS Keywords: Communications, Marketing, Brand Strategy, Content Creation, Stakeholder Management, Project Management, Strategic Planning, Writing, Editing, Presentation, Collaboration, Adaptability, Problem Solving, Cultural Fit

ASSUMPTION: The interview process for this role will focus on assessing the candidate's communication skills, strategic thinking, and cultural fit. It is essential to prepare thoroughly and demonstrate a strong understanding of the role and the company.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, etc.)
  • Slack
  • Google Drive
  • Project management software (e.g., Trello, Wrike, Microsoft Project)
  • Social media management and analytics tools (e.g., Spredfast, Meltwater, Khoros)
  • Video conferencing and collaboration tools (e.g., Zoom, Google Meet)

ASSUMPTION: The required tools and technologies for this role are standard for the communications and marketing industries. Proficiency in these tools is essential for success in the position.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Collaboration
  • Quality
  • Respect
  • Integrity

Work Style:

  • Dynamic and fast-paced
  • Collaborative and team-oriented
  • Adaptable and open to change
  • Results-driven and accountable
  • Passionate about entertainment and technology

Self-Assessment Questions:

  • How do you approach working with diverse teams and stakeholders with potentially different objectives?
  • Can you provide an example of a time when you had to adapt to a significant change in a project or work environment?
  • How do you ensure the quality and integrity of communications materials while working under tight deadlines and pressure?

ASSUMPTION: PlayStation Global values candidates who are innovative, collaborative, and passionate about entertainment and technology. The ideal candidate will be able to thrive in a dynamic, fast-paced work environment and excel at building and maintaining strong relationships with key stakeholders.

⚠️ Potential Challenges

  • Managing multiple projects and priorities in a fast-paced environment
  • Navigating complex stakeholder relationships and differing objectives
  • Balancing strategic thinking with tactical execution
  • Adapting to changes in project scope, timelines, or resources

ASSUMPTION: This role presents unique challenges that require strong organizational skills, adaptability, and the ability to thrive in a dynamic, fast-paced environment. Successful candidates will be able to manage multiple projects and priorities, navigate complex stakeholder relationships, and balance strategic thinking with tactical execution.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on managing communications for a AAA videogame developer within the larger context of a global entertainment provider
  • It requires a blend of strategic thinking, tactical execution, and strong interpersonal skills, making it distinct from other communications roles in the industry
  • Candidates should have a strong understanding of the video game industry and a passion for entertainment and technology

ASSUMPTION: This role offers a unique opportunity to work at the intersection of the video game industry and a global entertainment provider. Successful candidates will have a strong understanding of both industries and a passion for entertainment and technology.

πŸ“ Sample Projects

  • Managing the launch campaign for a highly anticipated AAA videogame
  • Collaborating with SIE counterparts to develop and execute an integrated marketing campaign for a new hardware product
  • Creating and implementing a crisis communication plan in response to a negative media event

ASSUMPTION: The specific projects for this role will vary depending on the current priorities and initiatives of Naughty Dog and PlayStation Global. Successful candidates will be able to demonstrate their ability to manage a wide range of projects and adapt to changing priorities.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the Communications team?
  • How does this role fit into the broader organizational structure of PlayStation Global?
  • What are the key priorities for the Communications team in the next 12 months?
  • How does the company support the growth and development of its employees?
  • What are the most challenging aspects of this role, and how can I best prepare to succeed in them?

ASSUMPTION: The interview process for this role will provide an opportunity to learn more about the team, the role, and the company's culture. It is essential to prepare thoughtful questions that demonstrate your interest in the position and your understanding of the company.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the provided link
  • Tailor your resume and cover letter to highlight relevant skills and experiences for this specific role
  • Prepare for behavioral and situational interview questions that focus on your communication skills, problem-solving abilities, and cultural fit
  • Research the company and the Communications team to demonstrate your enthusiasm and understanding of the role
  • Prepare questions to ask the interviewer about the team, the role, and the company's culture
  • Follow up with the hiring manager within a week after your interview to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.